Tenda N3L-4H User manual

Document Version: V1.3
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Document Version: V1.3
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Copyright Statement
© 2022 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered trademarks of their
respective holders. Copyright of the whole product as integration, including its accessories and
software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
in any form or by any means without the prior written permission of Shenzhen Tenda Technology
Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal
design, operational function, and/or reliability, Tenda reserves the right to make changes to the
products without obligation to notify any person or organization of such revisions or changes.
Tenda does not assume any liability that may occur due to the use or application of the product
described herein. Every effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information and recommendations in this document
do not constitute a warranty of any kind, express or implied.

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Preface
Thank you for choosing Tenda! Please read this guide before you manage the Network Video
Recorder (NVR).
Applicable models
This user guide is applicable to all single NVR products, HD Video Security Kits and PoE HD Video
Security Kits.
Unless otherwise specified, the N3L-4H single NVR product and the K4P-4TR video security kit
(NVR model: N6P-4H, camera model: IT7-PRS-K) are used for illustration.
The video security kit includes an NVR and multiple cameras. The NVR supports
configuration through GUI and Web, and the cameras have no configuration page.
Conventions
The typographical elements that may be found in this document are defined as follows.
Item
Presentation
Example
Cascading menus
>
Playback > File
Parameter and value
Bold
Set User Name to Tom.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
UI control
Bold
On the Policy page, click the OK button.
Message
“ ”
The “Success” message appears.
The symbols that may be found in this document are defined as follows.
Symbol
Meaning
This format is used to highlight information of importance or special interest. Ignoring
this type of note may result in ineffective configurations, loss of data or damage to
the device.
This format is used to highlight a procedure that will save time or resources.

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For more documents
If you want to get more documents of the device, visit www.tendacn.com and search for the
corresponding product model.
The related documents are listed as below.
Document
Description
Datasheet
It introduces the basic information of the NVR, including product overview, selling
points, and specifications.
Quick Installation Guide
It introduces how to set up the device quickly for internet access, the descriptions
of LED indicators, ports, and buttons, FAQs, statement information, and so on.
App User Guide
It introduces how to use the TDSEE app to manage the NVR.
GUI and Web User Guide
It introduces how to set up the device functions on the GUI and web for more
requirements.
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as
soon as possible.
Hotline
Global: (86) 755-27657180
(China Time Zone)
Email
[e-mail]
United States: 1-800-570-5892
(Toll-Free: 7 x 24 hours)
Canada: 1-888-998-8966
(Toll Free: Mon - Fri 9 am - 6 pm
PST)
Hong Kong: 00852-81931998
Website
https://www.tendacn.com/

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Revision History
Tenda is constantly searching for ways to improve its products and documentation. The following
table indicates any changes that might have been made since the user guide was released.
Version
Description
Date
V1.3
1. Optimized the description of the image configuration function.
2. Added the description of the sound and light alarm function.
3. Optimized sentence expression.
2022-09-30
V1.2
1. Optimized the description of OSD configuration and image
configuration function.
2. Added such functions as audio configuration, privacy shutter,
shutter detection and camera auto maintenance.
3. Optimized sentence expression.
2022-04-30
V1.1
1. Added the description of web management.
2. Added the description of the PTZ control function.
3. Added such network configuration functions as PoE
configuration, port configuration, and DDNS and UPnP.
4. Added the description of the DST function.
5. Optimized sentence expression.
2022-01-17
V1.0
Original publication.
2021-12-17

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Contents
1Product Feature.............................................................................................................................1
1.1 Basic Function ........................................................................................................................1
1.2 Local Monitoring ....................................................................................................................2
1.3 File Management ...................................................................................................................2
1.4 Recording and Playback .........................................................................................................2
1.5 Backup....................................................................................................................................3
1.6 Alarm and Exception Management .......................................................................................3
1.7 Other Local Function..............................................................................................................4
1.8 Network Function...................................................................................................................4
2Startup and Shutdown ..................................................................................................................5
2.1 Startup....................................................................................................................................5
2.2 Shutdown ...............................................................................................................................6
3Activation and Quick Setup...........................................................................................................7
3.1 Local Activation and Quick Setup...........................................................................................7
3.2 Web Activation.....................................................................................................................12
4Local Management (GUI) ............................................................................................................15
4.1 Local Login............................................................................................................................15
4.2 GUI Introduction ..................................................................................................................17
4.2.1 Mouse Operation ......................................................................................................17
4.2.2 Layout........................................................................................................................18
4.2.3 Frequently-used Elements ........................................................................................19
4.3 General Operation................................................................................................................20
4.3.1 Logout .......................................................................................................................20
4.3.2 Reboot.......................................................................................................................20

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4.3.3 Reset Login Password................................................................................................21
4.3.4 Check Alarm Notification of Exception Detection.....................................................23
4.4 Live View ..............................................................................................................................24
4.4.1 Overview ...................................................................................................................24
4.4.2 Quick Operation........................................................................................................26
4.4.3 Quickly Add a Camera...............................................................................................28
4.4.4 Instant Playback ........................................................................................................31
4.4.5 Zoom in .....................................................................................................................33
4.4.6 Switch Window Division Mode .................................................................................34
4.4.7 PTZ Control................................................................................................................35
4.4.8 Check Stream Info .....................................................................................................43
4.4.9 Modify Channel Sequence ........................................................................................44
4.5 Playback................................................................................................................................45
4.5.1 Channel Playback ......................................................................................................45
4.5.2 File Playback..............................................................................................................49
4.5.3 Add Tag......................................................................................................................59
4.5.4 Tag Playback..............................................................................................................62
4.5.5 Clip and Export the Recording File............................................................................69
4.6 Configuration........................................................................................................................72
4.6.1 Show or Hide Professional Setting............................................................................72
4.6.2 Channel Management...............................................................................................73
4.6.3 Storage Management..............................................................................................101
4.6.4 Alarm Management ................................................................................................109
4.6.5 Network Configuration............................................................................................133
4.6.6 System Configuration ..............................................................................................155
4.7 Maintenance ......................................................................................................................170
4.7.1 Devie Info ................................................................................................................170
4.7.2 Channel Info............................................................................................................171

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4.7.3 Device Upgrade.......................................................................................................173
4.7.4 System Log ..............................................................................................................176
4.7.5 Diagnosis .................................................................................................................181
4.7.6 Device Maintenance ...............................................................................................185
5Web Management ....................................................................................................................188
5.1 Web Login...........................................................................................................................188
Scenario 1: With DHCP Server in the Network ................................................................188
Scenario 2: Without DHCP Server in the Network...........................................................191
5.2 Live View ............................................................................................................................194
5.2.1 Overview .................................................................................................................194
5.2.2 Preview the Monitoring Image of Each Channel ....................................................196
5.2.3 Zoom in ...................................................................................................................198
5.3 Playback..............................................................................................................................200
5.3.1 Overview .................................................................................................................200
5.3.2 Play Back the Specific Channel................................................................................201
5.4 Configuration......................................................................................................................203
5.4.1 Channel ...................................................................................................................203
5.4.2 Storage Management..............................................................................................203
5.4.3 Alarm Recording......................................................................................................210
5.4.4 Network Configuration............................................................................................215
5.5 System Management .........................................................................................................216
5.5.1 Device Info...............................................................................................................216
5.5.2 Device Log ...............................................................................................................217
5.5.3 System Configuration ..............................................................................................217
5.5.4 System Maintenance...............................................................................................219
5.5.5 User Management ..................................................................................................222
Appendix ..........................................................................................................................................223
Acronyms and Abbreviations ...................................................................................................223

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1 Product Feature
1.1 Basic Function
Connectable to cameras of multiple brands.
Support H.265 video encoding standard, allowing simultaneous connection of the
H.265 and H.264 cameras.
Support H.264+ and H.265+ video coding standards.
Adopt the standard ONVIF protocol.
Support main stream and sub-stream live view for each channel.
Support the maximum resolution of 8 MP for each channel.
Allow independent adjustment on video coding parameters of each channel, such as
the resolution, frame rate and bit rate.
Support quick connection of cameras.
Support the Tenda camera upgrade.
Support such functions as smart search, playback and backup, which can effectively
improve the efficiency of recording retrieval and playback.

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1.2 Local Monitoring
Provide VGA and HDMI high-definition resolution display output.
Support parallel live view and playback of different channels.
Support 1/4/8/9/16-channel image live view.
Support adjustment of the live view channel sequence.
Support quick settings on the live view page.
Support multiple live view modes with customized auto-switch dwell time.
Allow quick connection of the camera on the live view page.
Support PTZ control, including setting and calling of preset point and patrol.
1.3 File Management
Support up to 10TB hard disk drive (HDD) with the SATA interface.
Support the local and remote HDD detection function.
1.4 Recording and Playback
Support simultaneous recording of main stream and sub-stream.
Support two recording modes: Overwrite and non-overwrite.
Support normal recording and alarm recording.
Support post-record of alarm recording.
Support the setting of 8 recording periods with different recording modes every day.
Support distinguishing recording types through colors, and quick display and playback
through ticking recording types.
Support searching recording by such methods as channel number, recording type, file
type, start time and end time.
Support adding tags to play back recordings, searching and playing back according to tags.

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Support scrolling up or down the mouse to zoom in or out playback time bar.
The playback function supports pausing, speeding up, speeding down, fast
forward/backward and location by a mouse click.
Support local zoom in any area by scrolling up or down the mouse during single-
channel playback.
1.5 Backup
Support backup through a USB port.
Support batch and clip backup during playback.
Support system log backup.
1.6 Alarm and Exception Management
Alarm for such types as motion detection, human detection, tempering detection,
channel error, unauthorized access, internet interruption, IP address conflict, no HDD,
HDD error and insufficient HDD space.
Alarms will trigger such actions as single-screen display, app alarm notification, alarm
email, and any channel recording.
Support firmware watchdog. The system can be automatically rebooted when it runs
abnormally.

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1.7 Other Local Function
The administrator is allowed to create multiple users and set their permissions. The
permissions can be restricted to the channel.
Support quick retrieval of multiple types of logs, including information, exception,
operation, configuration and alarm.
1.8 Network Function
Provide one self-adaptive 10/100 Mbps Ethernet uplink port.
Support TCP and IP protocol clusters, such as HTTP, HTTPS, WebSockets, TCP/IP, IPv4,
RTSP, UDP, NTP, DHCP, DNS, and DDNS.
Support the standard ONVIF protocol.
Support web management, including preview monitoring, video playback, PTZ
control, alarm settings and system management.
Support remote web management.
Support the browser without plug-in: Chrome, Edge and Opera.

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2 Startup and Shutdown
2.1 Startup
Use the included power adapter to power the NVR. An abnormal power supply will cause
running failure or even damage to the NVR.
Power on the NVR to start it using the included power adapter.
Power on
NVR

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2.2 Shutdown
Do not directly cut off the power of the NVR to force a shutdown; otherwise, the HDD
may be damaged, causing video loss and even damage to the NVR.
Step 1 Connect the mouse and monitor to the NVR.
Step 2 Click in the upper-right corner on the GUI of the NVR (to exit the full-screen
interface), click Shutdown , and then click OK.
Step 3 When “The Device is Shutdown. Please Cut Off the Power” appears on the screen, unplug
the power adapter of the NVR.
---End

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3 Activation and Quick
Setup
You can activate the NVR upon the first use or after resetting the NVR. Tenda NVR supports local
activation and web activation.
-Local activation: After the activation is completed, you can enter the quick setup page to
quickly set up the monitoring network.
-Web activation: After the activation is completed, you need to log in again.
3.1 Local Activation and Quick Setup
Step 1 Power on the NVR, connect the monitor to the VGA port or HDMI port of the NVR using a
VGA/HDMI cable, then connect the mouse to the USB port of the NVR.
WAN
Internet
Router
PoE switch
NVR
LAN
VGA/HDMI cable
Monitor
Mouse
PoE camera
PoE camera
PoE camera
PoE camera
Computer

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Step 2 Set login Password and Confirm Password, enter your Email Address, and then click
Activate.
Step 3 If you want to use a pattern to unlock the GUI, draw an unlock pattern. Otherwise, click
Do Not Use Unlock Pattern and go to Step 4.

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Step 4 Ensure that the connection status is Connected, and enable the Auto add LAN cameras
function as required.
-If you want to automatically add the camera on the LAN port of the NVR, click Next,
and go to Step 6.
-If you want to manually add the camera on the LAN port of the NVR, disable the Auto
add LAN cameras function, then click Next.
If the connection status is Disconnected, try the following solutions:
Ensure that the LAN port of the NVR is connected properly.
Ensure that the router to which the NVR is connected has enabled the DHCP server
function.

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Step 5 Add the camera.
Select the camera you want to add in the Online Camera list, and click Add. Wait until the
camera appears in the Added Camera list and the status is Online, and click Next.
-Ensure that the IP address of the camera to be added and the IP address of the NVR
are in the same network segment.
-If the user name and password of the camera to be added are different from the NVR,
click , fill in the related information and then click Add.
Step 6 Ensure that the cloud status is Online and click OK.
-If the cloud status is Offline, ensure that the router to which the NVR is connected
can access the internet and that the filter function is disabled.
-You can also manage the NVR through the TDSEE app. Refer to Manage the NVR
through TDSEE App for details.

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---End
After the activation is completed, you can preview real-time videos, play back the recordings and
manage monitoring devices.

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3.2 Web Activation
Step 1 Connect the computer to the switch or router that is connected to the NVR.
Step 2 Set the IP address of the computer to 192.168.1.X (X indicates 2 to 253, and is unused by
other devices.)
WAN
Internet
Router
PoE switch
NVR
LAN
VGA/HDMI cable
Monitor
Mouse
PoE camera
PoE camera
PoE camera
PoE camera
Computer