Tenda MX15 Pro User manual

v1.0
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Copyright Statement
© 2023 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered trademarks of their
respective holders. Copyright of the whole product as integration, including its accessories and
software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
in any form or by any means without the prior written permission of Shenzhen Tenda Technology
Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal
design, operational function, and/or reliability, Tenda reserves the right to make changes to the
products without obligation to notify any person or organization of such revisions or changes.
Tenda does not assume any liability that may occur due to the use or application of the product
described herein. Every effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information and recommendations in this document
do not constitute a warranty of any kind, express or implied.

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Preface
Thank you for choosing Tenda!
This user guide walks you through all functions on the Whole Home Mesh Wi-Fi System, which can
be managed on both the web UIs (for computers and mobile clients) and App. All the screenshots
and product figures herein, unless otherwise specified, are taken from MX15 Pro.
−The web UI of different models may differ. The web UI actually displayed shall prevail.
−The Whole Home Mesh Wi-Fi System may include multiple devices. Each of them may be
referred to as a "Mesh device", "device" or "router" in this user guide. The whole of them may
be referred to as the "Mesh system".
Conventions
The typographical elements that may be found in this document are defined as follows.
Item
Presentation
Example
Cascading menus
>
System > Live Users
Parameter and value
Bold
Set User Name to Tom.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
UI control
Bold
On the Policy page, click the OK button.
Message
“ ”
The “Success” message appears.
The symbols that may be found in this document are defined as follows.
Symbol
Meaning
This format is used to highlight information of importance or special interest.
Ignoring this type of note may result in ineffective configuration, loss of data or
damage to device.
This format is used to highlight a procedure that will save time or resources.

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For more documents
If you want to get more documents of the device, visit www.tendacn.com and search for the
corresponding product model.
The related documents are listed as below.
Document
Description
Data Sheet
It introduces the basic information of the device, including product overview,
selling points, and specifications.
Quick Installation Guide
It introduces how to set up the device quickly for internet access, the descriptions
of LED indicators, ports, and buttons, FAQ, statement information, and so on.
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as
soon as possible.
Website
https://www.tendacn.com/
Email
support.n[email protected]n
Revision History
Tenda is constantly searching for ways to improve its products and documentation. The following
table indicates any changes that might have been made since the user guide was introduced.
Version
Date
Description
V1.0
2023-1-18
Original publication.

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Contents
1Get to know your device......................................................................................................1
1.1 Product overview....................................................................................................................2
1.2 Appearance.............................................................................................................................3
1.2.1 LED indicator ..................................................................................................................3
1.2.2 Buttons and Ports...........................................................................................................5
1.2.3 Label ...............................................................................................................................8
2Web UI operations (computer).............................................................................................9
2.1 Quick setup ...........................................................................................................................10
2.1.1 Connect your primary node .........................................................................................10
2.1.2 Connect your primary node to the internet.................................................................11
2.1.3 Extend your network....................................................................................................17
2.2 Web UI (computer) ...............................................................................................................18
2.2.1 Log in to the web UI (computer)..................................................................................18
2.2.2 Log out of the web UI (computer)................................................................................19
2.2.3 Change the language....................................................................................................19
2.3 Network status......................................................................................................................20
2.3.1 Network status .............................................................................................................20
2.3.2 Network topology.........................................................................................................21
2.4 Internet settings....................................................................................................................30
2.4.1 Overview ......................................................................................................................30
2.4.2 Access the internet with a PPPoE account...................................................................33
2.4.3 Access the internet through a dynamic IP address......................................................34
2.4.4 Access the internet with a set of static IP address information...................................35

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2.4.5 Set up dual access connection .....................................................................................36
2.5 Wi-Fi settings ........................................................................................................................38
2.5.1 Basic settings................................................................................................................38
2.5.2 Separate the 2.4 GHz and 5 GHz Wi-Fi networks.........................................................39
2.5.3 Unify the 2.4 GHz and 5 GHz Wi-Fi networks...............................................................40
2.6 Client management...............................................................................................................42
2.6.1 View client information................................................................................................42
2.6.2 Change a client name...................................................................................................44
2.6.3 Add a client to the blacklist..........................................................................................44
2.6.4 Remove a client from the blacklist...............................................................................45
2.6.5 Delete an offline client.................................................................................................46
2.7 Parental control.....................................................................................................................47
2.7.1 Create a parental control rule ......................................................................................47
2.7.2 Other operations on the parental control rules...........................................................51
2.8 More......................................................................................................................................52
2.8.1 Router information.......................................................................................................52
2.8.2 Guest Wi-Fi...................................................................................................................57
2.8.3 Working mode..............................................................................................................59
2.8.4 IPv6...............................................................................................................................65
2.8.5 Network diagnosis........................................................................................................71
2.8.6 TR069............................................................................................................................72
2.8.7 Smart power saving......................................................................................................75
2.8.8 Advanced Wi-Fi settings...............................................................................................77
2.8.9 Network settings ..........................................................................................................83
2.8.10 Advanced....................................................................................................................99
2.8.11 System settings.........................................................................................................120
3App operations................................................................................................................131
3.1 App download and installation...........................................................................................132

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3.2 Registration and binding.....................................................................................................133
3.2.1 Register a Tenda account............................................................................................133
3.2.2 Log in to Tenda WiFi App............................................................................................136
3.2.3 Bind the administrator account .................................................................................138
3.3 Quick setup .........................................................................................................................139
3.3.1 Connect your primary node to the internet...............................................................139
3.3.2 Extend your network..................................................................................................141
3.4 Management type...............................................................................................................143
3.4.1 Local management .....................................................................................................143
3.4.2 Remote management.................................................................................................143
3.5 My WiFi...............................................................................................................................144
3.5.1 View managed nodes.................................................................................................145
3.5.2 View internet status ...................................................................................................146
3.5.3 Add a node .................................................................................................................148
3.5.4 Manage nodes............................................................................................................152
3.5.5 Manage connected clients .........................................................................................154
3.6 Common settings ................................................................................................................156
3.6.1 Internet settings.........................................................................................................157
3.6.2 WiFi settings...............................................................................................................162
3.6.3 Guest network............................................................................................................164
3.6.4 Bandwidth test...........................................................................................................165
3.6.5 Parental control..........................................................................................................167
3.6.6 Blacklist.......................................................................................................................175
3.6.7 LED indicator ..............................................................................................................177
3.6.8 Experience monthly report ........................................................................................179
3.6.9 Working mode............................................................................................................180
3.6.10 IPv6...........................................................................................................................183
3.6.11 LAN settings..............................................................................................................190

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3.6.12 DHCP server..............................................................................................................192
3.6.13 Static IP reservation..................................................................................................193
3.6.14 DNS...........................................................................................................................196
3.6.15 IPTV...........................................................................................................................197
3.6.16 MESH button ............................................................................................................200
3.6.17 WPS ..........................................................................................................................201
3.6.18 Port mapping............................................................................................................202
3.6.19 UPnP.........................................................................................................................205
3.7 System settings ...................................................................................................................206
3.7.1 Login password...........................................................................................................206
3.7.2 Auto system maintenance..........................................................................................207
3.7.3 Firmware upgrade......................................................................................................208
3.7.4 Account authorization................................................................................................209
3.8 My profile............................................................................................................................212
4Web UI operations (mobile client)....................................................................................213
4.1 Quick setup .........................................................................................................................214
4.1.1 Connect your primary node to the internet...............................................................214
4.1.2 Extend your network..................................................................................................216
4.2 Login....................................................................................................................................217
4.3 Router information .............................................................................................................219
4.4 Network overview...............................................................................................................223
4.4.1 Network status ...........................................................................................................223
4.4.2 Network topology.......................................................................................................224
4.5 Internet settings..................................................................................................................240
4.5.1 Overview ....................................................................................................................240
4.5.2 Access the internet with a PPPoE account.................................................................243
4.5.3 Access the internet through a dynamic IP address....................................................244
4.5.4 Access the internet with a set of static IP address information.................................245

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4.5.5 Set up dual access connection ...................................................................................246
4.6 Wi-Fi settings ......................................................................................................................248
4.6.1 Basic settings..............................................................................................................248
4.6.2 Separate the 2.4 GHz and 5 GHz Wi-Fi networks.......................................................251
4.6.3 Unify the 2.4 GHz and 5 GHz Wi-Fi networks.............................................................252
4.7 Client management.............................................................................................................254
4.7.1 View client information..............................................................................................254
4.7.2 Change a client name.................................................................................................256
4.7.3 Set speed limit............................................................................................................257
4.7.4 Add a client to the blacklist........................................................................................259
4.7.5 Remove a client from the blacklist.............................................................................261
4.7.6 Delete an offline client...............................................................................................261
4.8 Parental control...................................................................................................................264
4.8.1 Create a parental control rule ....................................................................................264
4.8.2 Disable a parental control rule...................................................................................270
4.8.3 Delete a parental control rule ....................................................................................270
4.9 More....................................................................................................................................272
4.9.1 Guest Wi-Fi.................................................................................................................272
4.9.2 Smart power saving....................................................................................................274
4.9.3 Login password...........................................................................................................275
4.9.4 IPv6.............................................................................................................................276
4.9.5 Reset a node...............................................................................................................282
4.9.6 Reboot a node............................................................................................................283
4.9.7 Firmware upgrade......................................................................................................285
5FAQ .................................................................................................................................287
5.1 Failed to access the web UI.................................................................................................287
5.2 Internet detection failed upon the first setup ....................................................................288
5.3 Failed to find or connect my wireless network...................................................................289

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5.4 Forgot my password............................................................................................................290
Appendixes ............................................................................................................................291
A.1 Factory settings...................................................................................................................291
A.2 Acronyms and Abbreviations..............................................................................................293