Tesla MODEL X 2021 User manual

MODEL X
2021 +
OWNER'S MANUAL
Software version: 2022.12
North America

YOUR OWNER'S MANUAL
For the latest and greatest information that is customized to your vehicle, view the Owner’s
Manual on your vehicle’s touchscreen by touching Controls > Service > Owner's Manual. The
information is specific to your vehicle depending on the features you purchased, vehicle
configuration, market region and software version. In contrast, owner information that is
provided by Tesla elsewhere is updated as necessary and may not contain information unique to
your vehicle.
RELEASE NOTES
Information about new features is displayed on the touchscreen after a software update, and
can be viewed at any time by touching Controls > Software > Release Notes. If the content in
the Owner's Manual on how to use your vehicle conflicts with information in the Release Notes,
the Release Notes take precedence.
ILLUSTRATIONS AND PRODUCT SPECIFICATIONS
The illustrations provided in this document are for demonstration purposes only. Depending on
vehicle options, software version and market region, the information displayed on the
touchscreen in your vehicle may appear slightly dierent.
All specifications and descriptions contained in this document are verified to be accurate at the
time of printing. However, because continuous improvement is a goal at Tesla, we reserve the
right to make product modifications at any time. To communicate any inaccuracies or omissions
in this document, please send an email to: o[email protected]om.
SAFETY INFORMATION
You can find safety information in your Model X Owner's Manual on the touchscreen.
For detailed information about your Model X, go to the Tesla website for your region, log on to
your Tesla account, or sign up to get an account.
If you have any questions or concerns about your Model X, call 1-877-79TESLA
(1-877-798-3752).
© 2012-2022 TESLA, INC.
All information in this document and all vehicle software is subject to copyright and other
intellectual property rights of Tesla, Inc. and its licensors. This material may not be modified,
reproduced or copied, in whole or in part, without the prior written permission of Tesla, Inc. and
its licensors. Additional information is available upon request. Shown here are trademarks or
registered trademarks of Tesla, Inc. in the United States and other countries:

Overview............................................................3
Exterior Overview...................................................... 3
Interior Overview....................................................... 4
Touchscreen Overview.............................................6
Opening and Closing.................................... 9
Keys.................................................................................9
Doors.............................................................................15
Windows.....................................................................20
Rear Trunk................................................................... 21
Front Trunk.................................................................23
Interior Storage and Electronics........................26
Sun Visors....................................................................31
Seating and Safety Restraints.................32
Front and Rear Seats............................................. 32
Seat Belts....................................................................37
Child Safety Seats....................................................41
Airbags........................................................................49
Driving..............................................................55
Driver Profiles............................................................55
Steering Yoke............................................................ 57
Mirrors......................................................................... 60
Starting and Powering O................................... 62
Shifting........................................................................64
Lights........................................................................... 67
Instrument Panel.......................................................71
Wipers and Washers.............................................. 76
Braking and Stopping............................................ 77
Traction Control.......................................................80
Park Assist...................................................................81
Vehicle Hold...............................................................83
Acceleration Modes................................................84
Trip Information....................................................... 85
Getting Maximum Range......................................86
Rear Facing Camera(s)......................................... 88
Pedestrian Warning System................................89
Towing and Accessories.......................................90
Cold Weather Best Practices............................ 100
Autopilot....................................................... 103
About Autopilot..................................................... 103
Trac-Aware Cruise Control.............................106
Autosteer....................................................................112
Navigate on Autopilot...........................................118
Trac Light and Stop Sign Control................. 121
Autopark....................................................................129
Summon......................................................................131
Smart Summon....................................................... 135
Active Safety Features.............................139
Lane Assist............................................................... 139
Collision Avoidance Assist..................................142
Speed Assist............................................................ 146
Cabin Camera..........................................................148
Using the Touchscreen.............................149
Controls..................................................................... 149
Climate Controls.....................................................157
Maps and Navigation............................................164
Media............................................................................171
Entertainment......................................................... 174
Phone and Calendar..............................................177
Air Suspension......................................................... 181
Voice Commands................................................... 183
Security Settings....................................................185
Dashcam and Sentry Mode................................ 187
HomeLink Universal Transceiver....................... 191
Connecting to Wi-Fi............................................. 194
Software Updates.................................................. 195
Mobile App............................................................... 197
Charging.......................................................200
Electric Vehicle Components.......................... 200
High Voltage Battery Information..................202
Charging Instructions......................................... 204
Maintenance.................................................. 211
Maintenance Schedule.......................................... 211
Tire Care and Maintenance.................................213
Cleaning....................................................................220
Wiper Blades and Washer Jets....................... 224
Fluid Reservoirs..................................................... 226
Jacking and Lifting...............................................228
Parts and Accessories......................................... 229
Specifications............................................. 230
Identification Labels............................................ 230
Vehicle Loading...................................................... 231
Dimensions and Weights................................... 234
Subsystems..............................................................237
Wheels and Tires...................................................239
Roadside Assistance................................246
Contacting Tesla Roadside Assistance.........246
Contents

Instructions for Transporters............................247
Consumer Information.............................252
About this Owner Information.........................252
Disclaimers.............................................................. 254
Reporting Safety Defects.................................. 256
Radio Regulatory Compliance......................... 257
Troubleshooting Alerts.......................................260
Index.............................................................. 308
Contents

NOTE: Depending on market region, vehicle configuration, and options purchased, your vehicle
may look slightly dierent than described.
1. Exterior lights (Lights on page 67)
2. Door handles (Doors on page 15)
3. Charge port (Charging Instructions on page 204)
4. Autopilot cameras (About Autopilot on page 103)
5. Exterior mirrors (Mirrors on page 60)
6. Hood/Front trunk (Front Trunk on page 23)
7. Front/rear tow eye cover (Instructions for Transporters on page 247)
8. Wheels and tires (Wheels and Tires on page 239)
9. Rear view camera (Rear Facing Camera(s) on page 88 and About Autopilot on page 103)
10. Tow hitch cover (Towing and Accessories on page 90)
11. Rear trunk/liftgate (Rear Trunk on page 21)
12. Ultrasonic sensors (Park Assist on page 81 and About Autopilot on page 103)
Exterior Overview
3Overview

1. Interior door handles (Doors on page 15)
2. Left steering yoke buttons
◦ Left Scroll Button (Left Scroll Button on page 58)
◦ High Beam Headlights (High Beam Headlights on page 68)
◦ Turn Signals (Turn Signals on page 69)
3. Instrument panel (Instrument Panel on page 71)
4. Right steering yoke buttons
◦ Right Scroll button to control Autopilot features (Right Scroll Button on page 58)
◦ Horn (Horn on page 59)
◦ Wipers (Wipers and Washers on page 76)
◦ Voice Commands (Voice Commands on page 183)
5. Touchscreen (Touchscreen Overview on page 6)
6. Camera (Cabin Camera on page 148)
7. Cabin climate control (Climate Controls on page 157)
8. Power window switches (Opening and Closing on page 20)
9. Manual door release (Doors on page 15)
10. Seats (Front and Rear Seats on page 32)
11. Brake pedal (Braking and Stopping on page 77)
12. Accelerator pedal (Acceleration Modes on page 84)
13. Wireless phone chargers (Wireless Phone Chargers on page 28)
Interior Overview
4 MODEL X Owner's Manual

14. Hazard warning lights (Hazard Warning Flashers on page 70)
15. Secondary drive mode selector (Shifting on page 64)
16. Glovebox (Glovebox on page 26)
1. Rear touchscreen (Rear Touchscreen on page 7)
2. USB ports (USB Ports on page 26)
3. Rear cup holders (Interior Storage and Electronics on page 26)
4. Adjustable climate control vents (Climate Controls on page 157)
Interior Overview
5Overview

In addition to the instrument panel, Model X is equipped with a front and rear touchscreen.
NOTE: Throughout this Owner's Manual, the front touchscreen is referred to as the
"touchscreen" whereas the rear touchscreen is referred to as the "rear touchscreen".
WARNING: Always pay attention to road and trac conditions when driving. To
minimize driver distraction and ensure the safety of vehicle occupants as well as other
road users, avoid using the touchscreen to adjust settings while the vehicle is in motion.
Use the touchscreen to control many features that, in traditional cars, are controlled using
physical buttons (for example, adjusting the cabin heating and air conditioning, headlights, etc.).
You also use the touchscreen to control media, navigate, use entertainment features, and
customize Model X to suit your preferences. The main component of the touchscreen is the map
area. Other main components are shown here:
NOTE: Illustrations are provided to improve conceptual understanding only. Depending on
vehicle options, software version, market region and regional and language settings, the details
displayed on the screen will dier.
1. Navigation: Change the orientation of the map, find or navigate to a destination, and change
navigation settings (see Maps and Navigation on page 164).
2. Drive mode strip: Use to shift into Park, Reverse, Neutral, or Drive. The drive mode strip
always displays on the touchscreen when you touch Controls (see Shifting on page 64).
3. Controls: Control various features and adjust settings to customize your Model X (see
Controls on page 149).
4. Climate controls (driver): Use the left and right arrows to decrease/increase cabin
temperature. Touch Split on the popup to display separate controls for the driver and
passenger. Touch the temperature icon to customize climate control settings (see Climate
Controls on page 157).
Touchscreen Overview
6 MODEL X Owner's Manual

5. My Apps: For one-touch access to frequently used apps and controls, you can choose what
displays here. See Customizing My Apps on page 7.
6. App Launcher: Touch the app launcher to open the app tray. Then touch any app to open it.
The app you choose displays on top of the map. To close an app, drag it downward.
NOTE: You cannot completely close Media Player. When you drag Media Player down, it
displays Mini-Player which allows you see what's playing, pause/play, and skip reverse/
forward.
7. Recent App(s): Displays the most recently used app(s). The number of recent apps
displayed here depends on how many apps have been added to My Apps. If you add the
maximum number of apps to My Apps, only the most recent app displays.
8. Climate controls (passenger): Displays when temperature controls have been Split to
provide separate controls for the driver and passenger.
9. Volume Control: Controls the volume of media player and phone calls (see Volume Controls
on page 171). The volume of navigation instructions is controlled separately (see Maps and
Navigation on page 164).
10. Media Player: See Media on page 171.
Popup messages appear at the bottom of the touchscreen. For example, a seat belt reminder
appears if a seat belt is unfastened in an occupied seat, an alert appears to notify you of an
incoming phone call, a text message appears (when applicable), and voice commands appear
when in use. If applicable, touch options from these popup messages (for example, accept/
decline a phone call, choose an option from the headlight menu, etc.). To dismiss a popup
message, swipe it downward.
The bottom of the touchscreen may also display the following:
Displays the status of the front passenger airbag (see Airbags on page 49).
Customizing My Apps
For one-touch access to commonly used apps and controls, you can customize what displays in
the My Apps area on the touchscreen's bottom bar:
1. Enter customization mode by touching and holding any app or control in the My Apps area.
If this area is empty, touch the App Launcher.
2. Simply drag any app or control from the app tray onto the My Apps area in the bottom bar.
NOTE: Seat heaters selected from the app tray appear next to the temperature, instead of in
the My Apps area.
NOTE: Controls (for example, defrosters and seat heaters) appear in the app tray only when you
enter customization mode by touching and holding an app.
NOTE: When you've added the maximum number of apps or controls to My Apps, adding an
additional app removes the rightmost app.
NOTE: Remove an app or control from the My Apps area by touching and holding, then
touching its associated "X".
Rear Touchscreen
The rear touchscreen provides rear passengers with access to:
Touchscreen Overview
7Overview

1. Temperature: Touch the arrows to decrease/increase cabin temperature.
2. Media: Play, pause, skip or rewind through the currently playing song (see Media on page
171).
3. Rear fan: Touch to turn the rear fan on or o, to adjust fan speed and control the direction of
air flow from the rear vents (see Adjusting the Front and Rear Vents on page 160).
4. Seat heaters: Control rear seat heaters.
5. Video: Access video streaming services.
6. Volume: Touch to adjust the volume.
NOTE: Adjusting the temperature, media and volume controls adjusts the front cabin settings
also.
You can lock the rear touchscreen by touching Controls > Display > Lock Rear Display. Locking
the rear display stops any media and video apps from playing, and all touches are ignored until
you use this setting to unlock it.
NOTE: You can also use the front touchscreen to adjust climate settings in the rear cabin (see
Adjusting Climate Control Settings on page 157).
Touchscreen Overview
8 MODEL X Owner's Manual

Three Types of Keys
Model X supports three types of keys:
• Phone key - You can set up your personal
phone as a "phone key" that
communicates with Model X using
Bluetooth. A phone key supports
automatic locking and unlocking.
• Key card - Tesla provides a key card that
communicates with Model X using short
range radio-frequency identification
(RFID) signals. The key card is used to
"authenticate" phone keys to work with
Model X and to add or remove other key
cards, phone keys, or key fobs. Unlike the
phone key and key fob, the key card does
not support automatic locking and
unlocking. In situations where your phone
key has a dead battery, or is lost or stolen,
use your key card to unlock, drive, and
lock Model X.
• Key fob - The key fob allows you to press
buttons to open the front and rear trunks,
and unlock, lock, and drive Model X. The
key fob also supports automatic locking
and unlocking, if available in your region
(see Passive Locking and Unlocking on
page 12) and can be used as a backup
to your phone key.
Model X supports a total of 19 keys, which can
include phone keys, key cards, and up to four
key fobs.
CAUTION: Remember to bring a key
with you when you drive. Although
you can drive Model X away from its
key, you will be unable to power it
back on after it powers o.
Phone Key
Using your phone as a key is a convenient
way to access your Model X. As you
approach, your phone's Bluetooth signal is
detected and doors unlock when you press a
door handle. Likewise, when you exit and walk
away with the phone key, doors automatically
lock (provided the Walk-Away Door Lock
feature is turned on; see Walk-Away Door
Lock on page 19).
Before you can use a phone to access
Model X, follow these steps to authenticate it:
1. Download the Tesla mobile app to your
phone.
2. Log into the Tesla mobile app using your
Tesla account username and password.
NOTE: You must remain logged in to your
Tesla account to use your phone to access
Model X.
NOTE: If multiple vehicles are linked to
your Tesla account, you must ensure that
the vehicle you want the mobile app to
access is currently selected on the mobile
app.
3. Ensure:
◦ Your phone's general Bluetooth
settings are enabled.
◦ Bluetooth is enabled within your
phone's settings for the Tesla mobile
app. For example, on your phone,
navigate to Settings, choose the Tesla
mobile app, and ensure the Bluetooth
setting is turned on.
◦ Access to your location is enabled.
Open the Tesla mobile app in your
phone's settings and select Location
> Always. For the best experience,
keep the mobile app running in the
background.
◦ Allow Mobile Access is enabled on the
vehicle touchscreen (Controls >
Safety > Allow Mobile Access).
NOTE: Model X communicates with your
phone using Bluetooth. Keep in mind that
your phone must have enough battery
power to run Bluetooth and that many
phones disable Bluetooth when the
battery is low.
4. While sitting inside the vehicle with a key
card handy, open the Tesla mobile app
and touch Set Up Phone Key on the main
screen, or navigate to Security > Set Up
Phone Key. Follow the prompts on the
mobile app and vehicle touchscreen to
set up your phone key.
To view a list of keys that can currently access
Model X, or to remove a phone key, touch
Controls > Locks (see Managing Keys on
page 14).
Keys
9Opening and Closing

Model X can connect to three phone keys
simultaneously. Therefore, if more than three
phone keys are detected and you want to
authenticate or pair a dierent phone, move
the other connected phone key(s) out of
range or turn o its Bluetooth setting.
Once a phone has been authenticated, it no
longer requires an internet connection to be
used as a phone key for Model X. However, to
use the phone hands-free, access your
phone's contacts, play media from it, etc., you
must also pair it and connect it as a Bluetooth
device (see Pairing a Bluetooth Phone on
page 177).
Key Card
Tesla provides you with two Model X key
cards, designed to fit in your wallet.
To use a key card to unlock or lock Model X,
position the card as shown and tap it against
the card reader located approximately one
third the way up of the driver's side door
pillar. When Model X detects the key card, the
exterior lights flash, the mirrors unfold or fold
(if Fold Mirrors is on), the horn sounds (if
Lock Confirmation Sound is on), and the
doors unlock or lock.
NOTE: You may need to physically touch the
wireless phone charger or driver's side door
pillar with the key card, and you may need to
hold it against the transmitter for one or two
seconds.
Once inside, power up Model X by pressing
the brake pedal within two minutes of
scanning the key card (see Starting and
Powering O on page 62). If you wait
longer than two minutes, you must re-
authenticate by placing the key card near the
card reader located in the wireless phone
charger on the center console. When your key
card is detected, your two minute
authentication period restarts.
NOTE: If enabled, Walk-Away Door Lock (see
Walk-Away Door Lock on page 19)
operates only when you walk away using a
phone key or passive key fob. When you walk
away carrying your key card, Model X does
not automatically unlock/lock.
Key Fob
You can quickly familiarize yourself with the
key fob by thinking of it as a miniature version
of Model X, with the Tesla badge representing
the front. The key has buttons that feel like
softer areas on the surface.
1. Trunk
◦ Double-click to open or close the rear
trunk.
◦ If equipped with a powered liftgate,
double-click to unlatch the rear trunk.
You can also single-click to stop the
liftgate when it is moving.
Keys
10 MODEL X Owner's Manual

◦ Hold the button down for one to two
seconds to open the charge port
door.
2. Lock/Unlock All
◦ Single-click to lock all doors and rear
trunk. Hazard warning lights flash
once.
NOTE: If a door or the rear trunk is
open, hazard warning lights flash
three times and doors do not lock.
But you can enable a single-click to
both close all doors (and rear trunk)
and lock them, by turning on the
Close All with Key Fob setting (touch
Controls > Locks > Close All with Key
Fob). By default, this setting is turned
o and you must triple-click the
button to close and lock all doors.
◦ Double-click to unlock. Hazard
warning lights flash twice.
NOTE: If Automatic Doors is enabled
(touch Controls > Locks > Automatic
Doors), doors unlock and the driver's
door opens as you approach Model X.
A subsequent double-click opens the
passenger front door.
3. Front trunk
◦ Double-click to unlatch the front
trunk.
4. Falcon wing doors
◦ Double-click to open/close the
associated falcon wing door.
◦ Single-click to stop movement of the
associated falcon wing door.
Subsequently double-clicking
reverses movement of the falcon wing
door. For example if the door was
opening, it closes, and vice versa.
NOTE: Falcon wing doors are designed to
proactively detect obstacles that prevent the
doors from moving when an obstacle is
detected.
WARNING: Model X falcon wing doors
have several sensors to detect the
presence of an object in the door's
path. In most cases, when an object is
detected, the door stops moving.
However, the sensors are unable to
detect all areas under all
circumstances, particularly when
closing, Therefore, you must monitor
the movement of falcon wing doors to
ensure the door's path of movement is
free of obstacles, staying prepared at
all times to proactively intervene to
stop the door from contacting an
object (including a person). Failure to
do so can cause serious damage or
bodily injury.
Once inside, power up Model X by pressing
the brake pedal within two minutes of
pressing the unlock button on the key fob
(see Starting and Powering O on page 62).
If you wait longer than two minutes, you must
press the unlock button again, or place the
key fob near the card reader located in the
lower half of the left wireless phone charger,
facing downward, on the center console.
When your key fob is detected, the two
minute authentication period restarts.
When approaching or leaving Model X
carrying the key fob, you do not need to point
the key fob at Model X as you press a button,
but you must be within operating range.
Radio equipment on a similar frequency can
aect the key. If this happens, move the key
at least one foot (30 cm) away from other
electronic devices (phones, laptops, etc.).
In the event that the key fob's battery is dead,
you can still use it. To unlock the vehicle, scan
the key fob on the card reader located on the
driver's side door pillar (like the key card).
Keys
11Opening and Closing

To drive the vehicle, scan the key fob on the
phone charger.
1. Place it at the top of the left phone
charger, against the center divider.
2. Point the front of the key fob to the left.
3. Swipe downwards.
Instructions for changing the battery are
provided in Replacing the Key Fob Battery on
page 12.
NOTE: You can use the same key fob with
multiple Model X vehicles provided you
authenticate it (see Managing Keys on page
14). However, key fob works with only one
Model X at a time. Therefore, to use a key fob
for a dierent Model X, touch its flat side
against the card reader on the driver's side
door pillar.
NOTE: Model X supports up to four dierent
key fobs.
CAUTION: Protect the key from
impact, high temperatures, and
damage from liquids. Avoid contact
with solvents, waxes, and abrasive
cleaners.
Passive Locking and Unlocking
Locking and unlocking Model X with your key
fob is conveniently hands-free. Although you
must be carrying a paired key fob, there is no
need to use it. Model X has sensors around
the vehicle that can recognize the presence of
a key fob within a range of approximately six
feet (two meters). Therefore, you can keep
your key fob in your pocket or purse and
press the door handle to unlock and extend
the handle. When carrying your key fob with
you, you can also open the trunk without
having to use the key by pressing the
liftgate's exterior switch. If Walk-Away Door
Lock is enabled, Model X automatically locks
when you exit and the key fob is no longer in
range (see Walk-Away Door Lock on page
19). Passive locking and unlocking is
automatically enabled when you pair your key
fob to Model X.
Although you can use the same key fob with
multiple vehicles, it can only be paired to one
vehicle at a time. To activate a paired key fob
to a dierent vehicle, touch the flat side onto
the driver's side door pillar and click any
button on the key fob to confirm.
NOTE: For increased security, passive locking
and unlocking disables after being stationary
for five minutes while within vehicle range
when the vehicle is not in use (for example,
you are standing outside your vehicle). In this
situation, you must shake or press a button on
the key fob to re-enable passive locking and
unlocking.
Replacing the Key Fob Battery
Under normal use, the key fob has a battery
that lasts for up to one year, depending on
key fob version and selected vehicle settings.
When the battery is low, a message displays
on the touchscreen.
To replace the key fob battery:
1. With the key fob placed button side down
on a soft surface, release the bottom
cover, using a small flat-bladed tool.
Keys
12 MODEL X Owner's Manual

NOTE: If a lanyard is attached to the key,
you can release the bottom cover by
placing your thumb against the "X" on the
bottom cover, then firmly pulling the
lanyard toward you (hence pushing the
key o of its cover). You can also pry the
cover o by placing a small flat-bladed
tool, a fingernail, or the Tesla-provided
tool against the lanyard cord.
2. Remove the battery by lifting it away from
the retaining clips.
3. While avoiding touching the battery's flat
surfaces, insert the new battery (type
CR2354) with the ‘+’ side facing up.
NOTE: Wipe the battery clean before
fitting and avoid touching the battery's
flat surfaces. Finger marks on the flat
surfaces of the battery can reduce battery
life.
CAUTION: The battery should
press against the spring on the
positive contact. Do not place the
battery on top of the contact and
force it down vertically. Doing so
may damage the contact.
NOTE: CR2354 batteries can be
purchased from any retailer that sells
batteries.
4. Holding the bottom cover at an angle,
align the tabs on the cover with the
corresponding slots on the key fob, then
press the cover firmly onto the key fob
until it snaps into place.
5. Test that the key fob works by unlocking
and locking Model X.
WARNING: Key fob batteries contain a
chemical burn hazard and should not
be ingested. The key fob contains a
coin cell battery. If the coin cell
battery is swallowed, it can cause
severe internal burns within two hours
and can lead to death. Keep new and
used batteries away from children. If
the battery compartment does not
close securely, stop using the product
and keep it away from children. If you
think batteries might have been
swallowed or placed inside any part of
the body, seek immediate medical
attention.
Attaching a Lanyard
To attach a lanyard, release the bottom cover
as described above. Place the lanyard over
the pin located between the slots on the
widest side of the key fob. Re-align the cover
and snap into place.
Keys
13Opening and Closing

Managing Keys
To display a list of all keys (phone keys, key
cards, and key fobs) that can access your
Model X, touch Controls > Locks. An icon
displays next to each key to indicate whether
the key is a phone key, key card, or key fob.
Use this list to manage keys that have access
to your Model X. To add or delete keys, see
Adding and Removing Keys on page 14.
Model X supports up to 19 keys. When you
reach this limit, you must delete a key before
adding a new one.
NOTE: You can use the same key for more
than one Model X. This prevents you from
having to deal with multiple keys when you
switch vehicles. If you customize the name of
an authenticated key card or key fob on one
Model X (by touching the pencil icon), any
other Model X to which the key card or key
fob is authenticated also displays the
changed name.
Adding and Removing Keys
To add a new key card or key fob:
NOTE: When adding a key fob, ensure it is at
room temperature. Pairing a key fob that is
very cold can be unsuccessful.
1. On the touchscreen, touch Controls >
Locks then touch +in the Keys section.
2. Scan your new key card or key fob on the
card reader located on the wireless phone
charger. To scan the key fob:
◦ Place it at the top of the left phone
charger, against the center divider.
◦ Point the front of the key fob to the
left.
◦ Swipe downwards (as shown in the
image).
When you hear a chime and the new key
is recognized, remove it from the card
reader.
3. Scan a key card or key fob that has
already been paired to the vehicle to
confirm new key pairing.
4. When complete, the key list includes the
new key. Touch the associated pencil icon
to customize the name of the key.
To add a new phone key, see Phone Key on
page 9.
Removing a key:
When you no longer want a key to access
Model X (for example, you lost your phone or
key card, etc.), follow these steps to remove
it.
1. On the touchscreen, touch Controls >
Locks.
2. In the key list, find the key that you would
like to delete and touch its associated
trash icon.
3. When prompted, scan an authenticated
key card or key fob on the card reader to
confirm the deletion. When complete, the
key list no longer includes the deleted key.
NOTE: Model X requires at least one
authenticated key card or key fob at all times.
If only one key card remains on the key list,
you cannot delete it.
Keys
14 MODEL X Owner's Manual

Opening and Closing Front
Doors from Outside
Model X doors are electrically powered. When
you approach Model X carrying a key, the
doors automatically unlock. The front doors
open when you press the door handle.
You can also set the driver's door to open
automatically upon your approach. The door
partially opens (between 20° and 45°
depending on obstacles detected by sensors).
Touch Controls > Locks > Automatic Doors. If
this setting is on, you can also open the
driver's door by double-clicking the key fob's
lock/unlock button. A subsequent double-
click opens the front passenger door.
You can also specify that you want to unlock
only the driver's door when you shift into Park
by touching Controls > Locks > Driver Door
Unlock Mode.
NOTE: See Cold Weather Best Practices on
page 100 for information on opening the
doors in cold weather.
CAUTION: The front doors may not
fully open or close automatically when
parked on a very steep hill. Never rely
on Model X to fully open or close the
doors for you when parked on a steep
hill.
To close doors from the outside, you can:
• Manually push them shut.
• Single-click or triple-click the key fob's
lock/unlock button (if the Close All with
Key Fob setting is on, only a single click is
needed to close all doors and trunks—a
triple-click is needed if the setting is o).
Once inside you can close the doors by
touching Controls > Close.
NOTE: Powered doors stop moving if an
obstacle is detected.
WARNING: Before allowing an
automated feature to open or close a
front door (rather than doing so
manually), it is important to check that
the area around the door is free of
obstacles (such as people and
objects). You must proactively monitor
the door's movement to ensure that it
does not contact a person or object.
Failure to do so can result in damage
or serious injury.
Opening Front Doors from
Interior
To open a front door while sitting inside, press
the button located at the top of the interior
door handle and push the door open.
You can also use the touchscreen to open and
close doors when inside Model X. Touch
(Controls > Locks), then choose the door you
want to open or close. In addition, when you
press the brake pedal, the driver's door
automatically closes.
Opening and Closing Falcon
Wing Doors
Model X has falcon wing doors that easily
open and close by pressing a button, using a
key fob, using the mobile app, or touching the
associated icon on the touchscreen. The
falcon wing doors are equipped with several
sensors that detect the presence of people
and objects and, if an object is detected, the
door stops moving. Based on detected
objects, the doors may adjust their outward
and upward movement in an attempt to avoid
contacting the object. For example, if an
object is detected above Model X, the door's
Doors
15Opening and Closing

movement may extend further outward but
lower, whereas if an object is detected beside
the door, the door may extend outward much
less.
WARNING: It is important to keep
your hands clear of the falcon wing
door frames at all times. Proactively
check the door frame area prior to
closing, and monitor the movement of
the door during closing to ensure that
it does not come into contact with a
person or object. Failure to do so can
result in damage or serious injury.
WARNING: Before opening or closing
a falcon wing door, it is important to
check that the area around the door is
free of obstacles (people and objects).
Although the doors have many
sensors, it can not detect all objects at
all times, particularly when moving. At
any given moment, there may be areas
near the door that are not in the
detection zone. Therefore, when
opening or closing a falcon wing door,
you and your passengers must stand
away from the door as it is moving,
while proactively monitoring the
door's movement and being prepared
to take corrective action at any time.
To stop a door from moving, single-
click the falcon wing door button on
the key fob, press the switch on the
door or door pillar, or touch the
button on the touchscreen.
To open a falcon wing door from outside
Model X, press the door handle or press the
falcon wing door button on the key fob (see
Keys on page 9).
To open a falcon wing door from inside Model
X, press the switch located on the door pillar,
or touch the associated door icon on the
touchscreen (Controls > Locks):
NOTE: If Model X is locked, using the switch
(illustrated above) the first time unlocks the
associated door. Pulling it a second time
opens it.
To close a falcon wing door, press the button
located on the inside of the door. You can
also use the key fob (see Key Fob on page
10), use the switch on the door pillar
(illustrated above), or touch the associated
door icon on the touchscreen (Controls >
Close).
If a falcon wing door or the front trunk is left
open when you attempt to shift out of Park, a
notification requiring you to confirm your
intent to drive appears on the touchscreen.
The falcon wing doors may automatically
close once you begin to accelerate. In
addition, your vehicle speed is limited if you
choose to keep the front trunk open while
driving. It is your responsibility to ensure
doors and trunks are properly closed before
driving.
NOTE: To prevent children from opening
falcon wing doors using the interior switch,
turn on child-protection locks using the
touchscreen (Controls > Locks > Child
Locks). See Child Locks on page 19.
NOTE: You can configure Model X to open the
falcon wing doors to a lower height setting by
using the touchscreen (Controls > Locks >
Falcon Door Height).
NOTE: If a falcon wing door detects an
obstacle while closing, it reverses a few
inches before it stops moving.
Doors
16 MODEL X Owner's Manual

WARNING: Whenever a front door is
partially open (approximately 20°) as
you are opening or closing the
associated falcon wing door, you
MUST keep your hands (or any object)
away from the opening edge of the
front door. When a falcon wing door
passes by a partially opened front
door, the distance between the two
doors is very narrow. Objects, such as
hands or fingers, placed in this area,
are not detected by sensors and can
therefore become pinched between
the doors. To avoid bodily injury, it is a
good practice to keep your hands
away from the front door whenever
you are opening or closing a falcon
wing door.
CAUTION: Remove accumulation of
snow or ice before opening a falcon
wing door. Snow can get inside
Model X and ice can prevent the door
from opening.
CAUTION: In rainy weather, leaving a
falcon wing open while opening the
liftgate can result in rain water falling
from the liftgate into the rear seating
area.
NOTE: Falcon wing doors open only when
Model X is stationary.
WARNING: When opening or closing a
falcon wing door, it is important to
proactively monitor the movement of
the door to ensure that it does not
come into contact with a person or
object. Failure to do so can cause
serious damage or injury.
Obstacle Detection
A falcon wing door stops moving when one of
its many sensors detects an obstacle, or when
the door senses resistance because it has
made contact with an object. The
touchscreen displays a warning. In these
cases, provided it is appropriate to continue
opening or closing the falcon wing door, you
can override obstacle detection by pressing
and holding the switch located on the door
pillar, or touching and holding the associated
door icon on the touchscreen.
When Model X detects a low ceiling (for
example, in a garage), it opens the falcon
wing doors (and trunk) to a lower height,
even if no obstacle is detected. You can
override this height and open the doors
higher by touching the associated door icon
on the touchscreen (Controls). The
touchscreen displays a message asking you if
you always want to open the doors to the
higher height at this location, and saves your
choice. The next time you open the falcon
wing doors at this location, Model X opens
them to the height you saved.
WARNING: Before overriding a falcon
wing door's default opening height,
visually inspect the area to ensure
adequate clearance between the door
and the detected object.
WARNING: Applying adhesive
products such as wraps, stickers,
rubber coating, etc. on the outside of
the falcon wing doors can aect the
sensors’ ability to detect obstacles
properly.
Calibration
If the falcon wing doors lose calibration, the
main Controls window on the touchscreen
displays a Calibration Required message. To
calibrate the doors, first ensure that both
doors have plenty of space to open and close
and are clear of passengers, objects, etc.
Touch Controls > Service > Calibrate Doors,
then press and hold the Calibrate button until
calibration is complete. During calibration, the
lower door opens all the way out (requiring
extra space on the side of Model X), the
upper door moves all the way down, and then
the lower door closes.
Doors
17Opening and Closing

Opening Interior Doors with No
Power
To open a front door in the unlikely situation
when Model X has no power, pull up the
manual door release located in front of the
window switches.
CAUTION: Manual door releases are
designed to be used only in situations
when Model X has no power. When
the vehicle has power, use the button
located at the top of the interior door
handle.
To open the falcon wing doors, carefully
remove the speaker grille from the door and
pull the mechanical release cable down and
towards the front of the vehicle. After the
latch is released, manually lift up the door.
Front Door Reset
Since your Model X does not have traditional
door handles that you can pull from the
outside, it is equipped with pop actuators
(sometimes referred to as "ice breakers") that
are used to assist in opening the front doors
in cases where resistance is detected, such as
ice buildup in cold weather. The pop actuator
is located just above the front door latch and
extends as necessary to open the front door.
Once the front door opens slightly, the pop
actuator gently retracts back into the door.
If the pop actuator is unable to retract
because it is stuck to or caught on something,
the pop actuator can be extended manually
to extract the object by performing the
following:
1. Carefully close the door latch using a pen,
screwdriver, or comparable tool (never
use a finger or body part and avoid
damaging the paint); Model X will detect
this as though the door is closed.
2. Make sure Model X is unlocked, then press
the exterior door handle or pull the
interior door handle to reset the latch and
extend the pop actuator.
3. As the pop actuator extends out from the
door, quickly extract the object.
Doors
18 MODEL X Owner's Manual