Thermoplan BLACK&WHITE 3 FOX2 User manual

REV-0 6.1
CTM / CBTM SECTION 6
© 2010 Thermoplan AG, Subject to change
Technical Manual
DISPLAY MESSAGES
FOX2

REV-0 6.2
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REVISION
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REVISION
© 2010 Thermoplan AG, Subject to change
SECTION 6
Technical Manual
X Changes in content, corrections S New paging
Overview modication
Modication journal
Revision: Date: Modications Initials:
0 2010-01-20 First edition, new document SO
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Document: Display messages

REV-0 6.3
SECTION 6
© 2010 Thermoplan AG, Subject to change
Technical Manual
Index
User messages Index 6.4
Picture messages 6.5 - 6.7
Text messages 6.8. - 6.11

REV-0 6.4
© 2010 Thermoplan AG, Subject to change
SECTION 6
Technical Manual
INDEX
Picture messages
a.
Cold start rinse
b.
Drawer missing
c.
Empty grounds drawer
d.
Fill hopper
e.
Milk empty
f. Command desk open
g.
Automatic cleaning interrupted
h.
Standby mode
i.
Product out
Text messages
j. Ready
k.
Please wait while heating up
l.
Fill hopper M1 / Fill hopper M2
m.
Bean hopper missing or command unit up
n.
Please clean unit
o.
Please rinse unit
p.
Please add milk
q.
Powder error
r.
Cleaning break, Inert tablet
s.
Cleaning key missing, Please insert
t.
Cleaning, Press cleaning key
u.
Voltage high 109%
v.
Voltage low 91%
For the following text messages the picture „Product out!“ appears on the touchscreen. Enter code „111111“ to see the message.
w.
Flow error
x.
Change water lter
y.
Piston error
z.
NTC
aa.
Service required
ab.
Drain tub
ac.
Overtime error
The following messages can appear during the daily operation.
User messages
If the machine had to be shut down, wait for 10 seconds before restarting.

REV-0 6.5
SECTION 6
© 2010 Thermoplan AG, Subject to change
Technical Manual
User messages
Picture messages Solution
a. After a longer downtime of the ma-
chine you have to rinse the machine
before operating.
b. Controll drawer and insert it correctly.
Control the entry „Drawer available“
in the service menu „system test“.
c. Push outlet up to remove the grounds
drawer. Empty it and put it back after-
wards. To reset the counter auto-
matically, wait for 5 seconds before
reinserting.

REV-0 6.6
© 2010 Thermoplan AG, Subject to change
SECTION 6
Technical Manual
User messages
Picture messages Solution
d. Open the cover of the hopper and rell
it with fresh coffee beans.
e. Open refrigerator and rell milk con-
tainer with milk.
f. Pull down the command desk and
close it.

REV-0 6.7
SECTION 6
© 2010 Thermoplan AG, Subject to change
Technical Manual
User messages
Picture messages Solution
g. Empty the milk container, reinsert it
put the suction tube back inside.
h. After the cleaning the machine enters
the standby mode.
Press continue to go back to the
product screen.
i. A serious error occured. Contact the
service technician.

REV-0 6.8
© 2010 Thermoplan AG, Subject to change
SECTION 6
Technical Manual
User messages
Text message Reason / solution
j. Ready • Coffee machine is ready
k. Please wait
while heating up
• Coffee boiler has not reached set temperature
– Allow machine to heat about four minutes.
• High limit switches have tripped
– Reset the high limit switches by rmly pushing them in. You must hear a click.
• Bad heating element
– Check boiler heating
• Change hydraulic module
l. Fill hopper M1
(left)
Fill hopper M2
(right)
• Bean hopper out of beans or hopper gate closed
– Behälter füllen oder verriegeln
• Bean hopper or grinder outlet is obstructed
– Remove bean hopper and clear obstruction
• Defective 24V piston motor
• Defective grinder motor or capacitor
• Toothed belt or pulley is loose
– check
• Change mechanic module
m. Bean hopper missing
or command unit up
• Bean hopper or command unit not correctly mounted
– Lift command unit up and check the lever of the bean hopper
– Close command unit (snaps in audibly)
• Defective solenoid switch of command unit or bean hopper
– Check solenoid switches
n. Please
clean unit
• No cleaning was performed since 24 hours
– Perform daily cleaning

REV-0 6.9
SECTION 6
© 2010 Thermoplan AG, Subject to change
Technical Manual
User messages
Text message Reason / solution
o. Please
rinse unit
• Cold start rinse has to be performed to ensure that the system is lled
with water
– Press rinse key
• Flowmeter not working correctly
– Check owmeter
• Change hydraulic module
p. Rell milk • Milk container is almost empty, dispensing of products still possible
– Rell milk container with milk
q. Powder Error • Too much coffee is ground, exceeding the ll capacity in brew chamber
– Check the powder quantity and adjust the grinder ner
• Defective 24V piston motor
• Drive screw or brew chamber contaminated
• Change mechanic module
r. Cleaning break
insert tablet
• Cleaning was interrupted (power outage during cleaning)
– Start daily cleaning again
s. Cleaning key missing
Please insert
• Cleaning key is not correctly mounted
– Insert cleaning key and turn it 90° clockwise
• Defective solenoid switch of cleaning key
t. Cleaning
Press cleaning key
• Cleaning has to be started again
u. RF temp
too low
• Info message, refrigerator temp is lower than 4 °C
– if on short notice, only as info
– if permanent, check refrigerator for freezing
– Check the refrigerators temperature sensor

REV-0 6.10
© 2010 Thermoplan AG, Subject to change
SECTION 6
Technical Manual
Text message Reason / solution
v. RF temp
too high
• Info message, refrigerator temp is higher than 4 °C
– if on short notice, only as info / check if refrigerator door is closed
– if permanent, check refrigerator for function (place hand on left inner side)
– Check the refrigerators temperature sensor
w. Flow error • Flow meter impeller is not rotating
– Obstruction inside ow meter or water path
• Flow meter sensor does not read magnetic contacts on impeller
– Pins on electrical plug are not connected or corroded
• No water pressure on machine
– Check water pressure
• Change hydraulic module
x. Change lter • Water lter is saturated.
Dispensing of products still possible.
– Change water lter
– Reset counter
y. Piston Error • Obsturcted 24V piston motor
– Check brew chamber and shaft for contamination or obstruction
• 24V piston motor has no impulse
• 24V piston motor has no 24VDC
• Change mechanical module
z. NTC Coffeeboiler
open
• CPU does not read NTC probe signal
– Check for defective wiring on hydraulic module NTC probe
Note: „NTC Coffeeboiler Open” message automatically appears on the display
when the machine is on and the hydraulic module is removed.
• Change hydraulic module
aa. PM required • Machine has reached a preprogrammed number of brew cycles
– Perform preventative maintenance as required
– Reset counter
User messages

REV-0 6.11
SECTION 6
© 2010 Thermoplan AG, Subject to change
Technical Manual
Text message Reason / solution
ab. Drain tub • Excess water inside the chassis below the hydraulic unit has shorted out
the two pins located at the back of the chassis.
– Check machine for leaks
• Eventually change hydraulic or mechanical module
ac. Overtime error • Coffee ow is too slow ( > 2 Min.)
– Check grind setting and weight according to parameters
• Water ow blocked
– Check brew valve on hydraulic module
• Eventually change hydraulic or mechanical module
User messages