THOMSON TG580 Safety guide

Setup and User Guide
THOMSON TG580
Wireless-n Multi-User ADSL2+ Gateway

THOMSON TG580
Setup and User Guide

Copyright
Copyright ©1999-2009 THOMSON. All rights reserved.
Distribution and copying of this document, use and communication of its contents is not permitted without written authorization
from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice,
and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
THOMSON Telecom Belgium
Prins Boudewijnlaan, 47
B-2650 Edegem
Belgium
http://www.thomson.net
Trademarks
The following trademarks may be used in this document:
DECT™ is a trademark of ETSI.
Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
Ethernet™ is a trademark of Xerox Corporation.
Wi-Fi®, WMM® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance®. Wi-Fi CERTIFIED, Wi-Fi ZONE, Wi-Fi
Protected Access, Wi-Fi Multimedia, Wi-Fi Protected Setup, WPA, WPA2 and their respective logos are trademarks of the
Wi-Fi Alliance®.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
DLNA® is a registered trademark, DLNA disc logo is a service mark, and DLNA Certified is a trademark of the Digital Living
Network Alliance. Digital Living Network Alliance is a service mark of the Digital Living Network Alliance.
Microsoft®, MS-DOS®, Windows®, Windows NT® and Windows Vista® are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and
other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
Adobe®, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incor-
porated, registered in the United States and/or other countries.
Other brands and product names may be trademarks or registered trademarks of their respective holders. All other logos, trade-
marks and service marks are the property of their respective owners, where marked or not.
Document Information
Status: v1.0 (November 2009)
Reference: E-DOC-CTC-20090507-0002
Short Title: Setup and User Guide TG580 (en)

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Contents
About this Setup and User Guide ............................................. 1
1 Installation.................................................................................... 3
1.1 Preliminary Steps............................................................................................ 4
1.2 Installing your Thomson Gateway .................................................................. 5
1.2.1 Manual Installation................................................................................................................................. 6
1.3 Adding a New Computer to your Network ..................................................... 7
1.4 Connecting a Computer Using the Ethernet Cable ......................................... 8
2 Thomson Gateway Basics .......................................................... 9
2.1 Thomson Gateway LED Behaviour ................................................................ 10
2.1.1 Status LEDs ........................................................................................................................................... 11
2.1.2 WPS Button LED ................................................................................................................................... 14
2.2 Thomson Gateway GUI ................................................................................. 15
2.3 Backing Up/Restoring your Configuration .................................................... 16
3 Wireless Access ......................................................................... 17
3.1 Connecting Your Wireless Client via WPS .................................................... 18
3.2 Connecting Your Wireless Client without WPS ............................................ 20
3.3 Securing Your Wireless Connection.............................................................. 21
3.3.1 Configuring WPA-PSK Encryption ...................................................................................................... 23
3.3.2 Configuring WEP Encryption............................................................................................................... 24
4 Thomson Gateway Tools.......................................................... 25
4.1 UPnP ............................................................................................................. 26
4.1.1 Accessing Your Thomson Gateway with UPnP ................................................................................. 27
4.1.2 Managing your Internet connection with UPnP................................................................................. 28
4.1.3 Configuring UPnP on the Thomson Gateway ....................................................................................29
4.1.4 Installing UPnP on Windows XP ......................................................................................................... 30
4.2 Assigning a service (HTTP, FTP,...) to a computer ........................................ 32
4.3 Dynamic DNS ................................................................................................ 34
5 Internet Security ........................................................................ 35
5.1 Firewall.......................................................................................................... 36

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Contents
5.2 Parental Control ............................................................................................ 37
5.2.1 Adding Rules For The Address Based Filter....................................................................................... 38
6 Thomson Gateway GUI............................................................. 39
6.1 Thomson Gateway ........................................................................................ 41
6.1.1 Information ........................................................................................................................................... 42
6.1.2 Configuration ........................................................................................................................................ 43
6.1.3 Event Logs............................................................................................................................................. 49
6.2 Broadband Connection.................................................................................. 50
6.2.1 Broadband Connection ........................................................................................................................ 51
6.2.2 Internet Services................................................................................................................................... 53
6.3 Toolbox ......................................................................................................... 56
6.3.1 Remote Access/Assistance .................................................................................................................. 57
6.3.2 Game & Application Sharing............................................................................................................... 59
6.3.3 Parental Control.................................................................................................................................... 65
6.3.4 Firewall .................................................................................................................................................. 67
6.3.5 Intrusion Detection ............................................................................................................................... 69
6.3.6 Dynamic DNS........................................................................................................................................ 70
6.3.7 Dynamic Routing .................................................................................................................................. 72
6.3.8 User Management................................................................................................................................ 73
6.4 Home Network .............................................................................................. 76
6.4.1 Devices .................................................................................................................................................. 77
6.4.2 Interfaces............................................................................................................................................... 79
7 Troubleshooting ........................................................................ 87
7.1 General Thomson Gateway Troubleshooting ................................................ 88
7.1.1 Wired Connection Troubleshooting.................................................................................................... 89
7.1.2 Wireless Connection Troubleshooting ............................................................................................... 90
7.2 Reset to Factory Defaults ............................................................................. 91

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About this Setup and User Guide
About this Setup and User Guide
Used Symbols
Terminology
Generally, the THOMSON TG580 will be referred to as Thomson Gateway in this Setup and User Guide.
Typographical Conventions
Following typographical convention is used throughout this manual:
Sample text indicates a hyperlink to a Web site.
Example: For more information, visit us at www.thomson.net.
Sample text indicates an internal cross-reference.
Example: If you want to know more about guide, see “1 Introduction” on page 7.
Sample text indicates an important content-related word.
Example: To enter the network, you must authenticate yourself.
Sample text indicates a GUI element (commands on menus and buttons, dialog box elements, file
names, paths and folders).
Example: On the File menu, click Open to open a file.
Documentation and software updates
THOMSON continuously develops new solutions, but is also committed to improving its existing products.
For more information on THOMSON's latest technological innovations, documents and software releases,
visit us at www.thomson.net.
A note provides additional information about a topic.
A caution warns you about potential problems or specific precautions that need to be taken.

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About this Setup and User Guide

E-DOC-CTC-20090507-0002 v1.0 3
1Installation
1 Installation
Introduction
In a few minutes you will be able to access the Internet using your Thomson Gateway.
This Setup and User Guide will show you how to set up your Thomson Gateway and how to connect your
computer(s) to the Internet.
Main features
As soon as you have completed the installation of your Thomson Gateway you will be able to benefit from all
the services offered by your Thomson Gateway. This Setup and User Guide will focus on the following
features:
Broadband Internet connection.
This chapter describes how to connect your Thomson Gateway to the Internet.
Wired and wireless access to your local network devices.
For more information, see ”1.4 Connecting a Computer Using the Ethernet Cable” on page 8 and
”3 Wireless Access” on page 17.
Internet Security:
For more information, see ”5 Internet Security” on page 35.
Useful networking tools like UPnP, Dynamic DNS and many more.
Before you can start to use these features, we will first setup your Thomson Gateway.

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1Installation
1.1 Preliminary Steps
DSL service
The DSL service must be up and running on your telephone line.
If both conventional telephone and DSL service are simultaneously available from the same copper pair, you
will need a central splitter or distributed filters for decoupling DSL and telephone signals.
Computer requirements
If you want to connect your computer using:
The Ethernet cable, make sure that the computer is equipped with an Ethernet Network Interface Card
(NIC).
A wireless connection, you will need a WiFi-certified wireless client adapter for each computer you want
to connect wirelessly.
Internet connection details
You may need the following connection details from your Internet Service Provider (ISP):
Your ISP’s method for connecting to the Internet (for example PPPoE)
The VPI/VCI (for example 8/35)
Your user name and password to connect to the Internet for PPP connections
Your IP settings in case of static configurations
You may have received this information when you subscribed at your Internet Service Provider. You may be
prompted for this information at a given step in the installation procedure.
Public telephone lines carry voltages that can cause electric shock. Only try to set up splitter/
filters that have been designed to be installed by unqualified personnel. For further assistance,
contact your Internet Service Provider.

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1Installation
1.2 Installing your Thomson Gateway
Overview
How it works
The Setup and User Guide will first help you to connect your computer to the Thomson Gateway. After this is
done, you can configure your Thomson Gateway using your web browser.
Requirements
Javascript must be enabled on your web browser.
Getting started
Proceed with ”1.2.1 Manual Installation” on page 6.

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1Installation
1.2.1 Manual Installation
Procedure
Proceed as follows:
1Connect the cables
2Configure the Thomson Gateway
Connect the cables
Proceed as follows:
1Connect the Thomson Gateway to the DSL line.
2Connect the power supply.
3Turn on the Thomson Gateway.
4Connect your computer to the Thomson Gateway as described in ”1.3 Adding a New Computer to your
Network” on page 7.
Configure the Thomson Gateway
You are now ready to configure your Internet connection and local network.
Proceed as follows:
1Open your web browser, and browse to http://dsldevice.lan or to the IP address of your Thomson
Gateway (by default: 192.168.1.254).
2The Thomson Gateway GUI appears. Click the Thomson Gateway menu item on the left-hand side.
3The Thomson Gateway page appears. In the Pick a task list, click Setup.
4The Easy Setup wizard appears. This wizard will guide you through the configuration of your Thomson
Gateway.
5Click Next and follow the instructions.
6After running the Easy Setup wizard, you are connected to the Internet.
For more information, see ” Setting up your Thomson Gateway” on page 45.

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1Installation
1.3 Adding a New Computer to your Network
Overview
If you want to connect your computer to the Thomson Gateway using:
A Wireless connection, continue with ”3 Wireless Access” on page 17.
An Ethernet cable connection, continue with ”1.4 Connecting a Computer Using the Ethernet Cable” on
page 8.

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1Installation
1.4 Connecting a Computer Using the Ethernet Cable
Requirements
Your computer must have a free Ethernet port.
Your computer must be configured to obtain an IP address automatically. This is the default setting.
Ethernet cable
In your package, you will find a cable with yellow connectors. This is the Ethernet cable.
Procedure
Proceed as follows:
1Connect one end of the Ethernet cable to the yellow Ethernet port(s) of your Thomson Gateway:
2Connect the other end of the Ethernet cable to your computer.
3Your computer is now connected to your network. No additional configuration is needed.

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2Thomson Gateway Basics
2 Thomson Gateway Basics
In this chapter
Topic Page
Thomson Gateway LED Behaviour 10
Thomson Gateway GUI 15
Backing Up/Restoring your Configuration 16

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2Thomson Gateway Basics
2.1 Thomson Gateway LED Behaviour
Content
This chapter describes the behaviour of:
Status LEDs
WPS Button LED

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2Thomson Gateway Basics
2.1.1 Status LEDs
Introduction
On the front panel of your Thomson Gateway, you can find a number of status LEDs, indicating the state of
the device during normal operation.
Following LEDs are available on your Thomson Gateway:
LED Name
Power LED
Broadband LED
Internet LED
Wireless LED
Ethernet LED
WPS LED

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2Thomson Gateway Basics
Power LED
Broadband LED
Internet LED
Wireless LED
Colour State Description
Green Solid on Power on, normal operation
Red Solid on Power on, self-test failed, indicating device malfunction
Amber Blinking Bootloader active (during upgrade)
Off Power off
Colour State Description
Green Blinking Pending DSL line synchronisation or No DSL line
Solid on DSL line synchronised
Colour State Description
Green Blinking Internet activity
Solid on Internet connectivity, no activity
Red Solid on Internet connection setup failed
Off No Internet connection
Colour State Description
Green Blinking Wireless activity, WPA(2) encryption
Solid on No wireless activity, WPA(2) encryption
Amber Blinking Wireless activity, WEP encryption
Solid on No wireless activity, WEP encryption
Red Blinking Wireless activity, no security
Solid on No wireless activity, no security
Red/green Toggling Wireless client registration phase
Off WLAN disabled

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2Thomson Gateway Basics
Ethernet LED
Colour State Description
Green Solid on Ethernet connection, no activity
Blinking Ethernet activity
Off No Ethernet connection

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2Thomson Gateway Basics
2.1.2 WPS Button LED
Introduction
The WPS button allows you to add new wireless clients to your network.
For more information, see Connecting Your Wireless Client via WPS.
WPS LED
Colour State Description
Green Solid On Client successfully registered via WPS
Amber Blinking WPS registration ongoing
Red Blinking Error occurred