THOMSON TG784n User manual

RESIDENTIAL
GATEWAY
Model TG784n
USER MANUAL
version 2011

CONTENTS
TECHINICAL SPECIFICATIONS
HARDWARE SETUP
LED BEHAVIOR
INSTALLATION REQUIREMENTS
EASY SETUP
MANUAL SETUP
WIRELESS CONFIGURATION
PORT FORWARDING CONFIGURATION
USB FILE SHARING
USB PRINTER SHARING
TROUBLESHOOTING
RESET TO FACTORY DEFAULT
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4
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20
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TECHNICAL SPECIFICATIONS
Hardware Specifications
• Interfaces WAN RJ11 DSL line port
1 XO POTS port (optional)
Ethernet WAN 10/100 Base-T
• Interfaces LAN 4-port autosensing 10/100 Base-T
auto-MDI/MDI-X Ethernet switch
2 XS POTS ports
2 USB 2.0 masters
Wi- i IEEE 802.11b/g/n on board
• Extras Reset button
WPS button
Dual memory bank for TR-069
Remote upgrade
• Dimensions (h x d x w) 41 x 167 x 223 mm (1.6 x 6.6 x 8.8 in.)
• AC Voltage 100-240 VAC (switched mode power supply)
• Temparature 0º - 40º C (32 - 104 )
• Humidity 20% to 80%
Management
• User riendly GUI via HTTP and HTTPS
• GUI-embedded Easy Setup wizard
• On demand Remote GUI assistence (helpdesk)
• Web-browsing Intercept (install/diagnostics)
• PC (wireless) Technicolor Gateway Setup Wizard
• TR-069 CPE WAN Management Protocol
• TR-104 Voice Service Provisioning
• TR-098 Internet Gateway Device Management
• TR-111 Home Network Device Management
• TR-104 Storage Service Provisioning
• TR-064 LAN Side Configuration
• Zero-Touch Auto-Provisioning
Services
• Printer sharing
• Content sharing Samba + NT S (optional) ile Server
UPnP™ Media Server
DLNA®DMS
Metadata support
• Remote HDD file access
• USB 3G dongle support
• Dynamic DNS
• Open architecture for 3rd party application development
Firewall Security
• Stateful Packet Inspection irewall (SPI )
• Customizable firewall security levels
• Intrusion detection and prevention (DoS, SYN lood, Ping of Death, raggle, LAND, teardrop, etc.)
• Website URL and Content-based filtering
• DMZ
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HARDWARE SETUP
Wireless Performance and Security
• Wi- i IEEE 802.11b/g/n access point
• Wi- i CERTI IED®
• WPA™-Personal/WPA2™-Personal, WEP™
• Wi- i Multimedia (WMM®)
• Wi- i Protected Setup (WPS™)
• Up to 4 vitual SSID APs support
• Security and service segregation per SSID
• Dynamic rates switching for optimal wireless rates
• Manual/auto radio channel support
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LED BEHAVIOR
Power ED
Colour
Green
Red
Orange
Off
State
Solid on
Solid on
Blinking
Description
Power on, normal operation
Power on, self-test failed, indicating device malfunction
Bootloader active (during upgrade)
Power off
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Ethernet ED
Colour
Green
Off
State
Solid on
Blinking
Description
Ethernet connection, no activity
Ethernet activity
No Ethernet connection
Wireless ED
Colour
Green
Orange
Red
Red/green
Off
State
Solid on
Blinking
Solid on
Blinking
Solid on
Blinking
Toggling
Description
No wireless activity, WPA(2) encryption
Wireless activity, WPA(2) encryption
No wireless activity, WEP encryption
Wirless activity, WEP encryption
No wireless activity, no security
Wireless activity, no security
Wireless client registration phase
WLAN disabled
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Phone ED
Colour
Green
Off
State
Solid on
Blinking
Description
VoIP service up
VoIP activity
VoIP service down
Broadband ED
Colour
Green
Off
State
Solid on
Blinking
Description
DSL line synchronised
Pending DSL line synchronisation
No DSL line
Internet ED
Colour
Green
Red
Off
State
Solid on
Blinking
Solid on
Description
Internet connectivity, no activity
Internet activity
Internet connection setup failed
No Internet connection
WPS Button ED
Colour
Green
Orange
Red
State
Solid on
Blinking
Blinking
Description
Client successfully registered via WPS
WPS registration ongoing
Error occured
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INSTALLATION REQUIREMENTS
Requirements
• Your computer must run one of the following operating systems:
Microsoft Window 7 or higher
Microsoft Window 7 x 64 or higher
Microsoft Window Vista (SP1) or higher
Microsoft Window Vista x 64 (SP1) or higher
Microsoft Window XP SP2 or higher
Microsoft Window XP x 64 SP1 or higher
Microsoft Window 2000 SP4
Mac OS X 10.4 (Tiger)
Mac OS X 10.5 (Leopard)
EASY SETUP
Proceed as follows:
1. Connect the TG784n to your broadband service.
2. Power on the TG784n.
3. Connect your computer to the TG784n.
4. Launch your Internet Browser.
5. Your Internet Browser will automatically redirect to TG784n welcome page. (ref. **Note)
6. Click on Setup my Residential Gateway.
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**Note:
If the TG784n welcome page does not appear
automatically on the browser, key in the following
URL in your Internet browser, http://dsldevice.lan or,
192.168.1.254
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7. Easy Setup will appear, click Next to proceed.
8. Service Selection will appear, select your desired service and click Next.
9. Input your Internet Account User Name and Password, click Next to proceed.
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*Note:
HSI(GPON) - Internet with No VoIP
HSI(GPON) & VoIP - Internet with VoIP
HIS(GPON), VoIP & IP Cam - Internet with VoIP
and Static IP for Camera service.
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10. Input your Voice Account Telephone Number, User Name and Password. Click Next to proceed.
11. If you wish to change TG784n Access Control, please input new User Name and Password. Click Next to proceed.
12. Verify your configuration and click Start to apply.
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Note:
TG784n is configured with 2 level access:
1. User mode
default user name: MaxisBB
password: (blank)
2. Administrator mode
default user name: Administrator
password: (modem access Key)
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13. Please wait for the wizard to complete the configuration.
14. Done! You have successfully setup TG784n. Click inish to close the wizard.
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MANUAL SETUP
Proceed as follows:
1. Open your web browser.
2. Browse to http://dsldevice.lan or to the IP address of your TG784n (by default: 192.168.1.254)
3. The TG784n GUI appears.
4. Click on the eInternet to configure your user name and password.
5. Enter your Username and Password and click Connect.
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6. To configure your VoIP settings, click on Toolbox.
7. In Toolbox click on Telephony.
8. In Telephony click on Configure.
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9. Input your VoIP account details and click Apply.
WIRELESS CONFIGURATION
Wireless connection
If you want to connect your computer using a wireless connection, you will need a WiFi-certified wireless client
adapter for each computer you want to connect wirelessly.
Before you can connect a computer to your wireless network you need to know the wireless settings that are
currently used by the TG784n:
• The Network Name (SSID)
• The wireless key
TG784n default SSID and Wireless key is printed at the bottom panel of the Gateway.
To change TG784n wireless settings:
1. Open your web browser.
2. Browse to http://dsldevice.lan or to the IP address of your TG784n (by default: 192.168.1.254)
3. The TG784n GUI appears. Then click on Home Network.
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*Note:
SIP URI: same details as username.
Display name: same details as username.
Abbreviated number: leave it blank.
Port: Select All to configure for both port FXS1 and FXS2.
Otherwise select which port you would like to assign.
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4. In Home Network click on WLAN.
5. In WLAN click on Configure.
6. Modify your desired settings and click Apply.
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PORT FORWARDING CONFIGURATION
To change TG784n Port orwarding settings:
1. Open your web browser.
2. Browse to http://dsldevice.lan or to the IP address of your TG784n (by default: 192.168.1.254)
3. The TG784n GUI appears. And click on Toolbox.
4. In Toolbox click on Game & Application Sharing.
5. In Game & Application Sharing click on Configure.
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6. Select your application and device. Click Add and incoming request for the selected service will now be directed
to the selected device. The TG784n will also configure the its firewall to allow this service.
USB FILE SHARING
Requirements
Your USB storage device must be formatted as AT32.
Connecting your USB storage device to the Residential Gateway
Proceed as follows:
1. Plug your USB memory stick or external hard disk in (one of) the USB master port(s) of your TG784n.
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Using the Network File Server
Procedure
1. Open your web browser.
2. Browse to http://dsldevice.lan or to the IP address of your TG784n (by default: 192.168.1.254)
3. The TG784n GUI appears. And click on Toolbox.
4. On the Toolbox menu, click Content Sharing.
5. On Content Sharing, click on Configure.
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6. Under Network ile Server (Windows Networking, click Server Enabled).
7. Click Apply.
8. All users connected to the TG784n can now connect to your USB storage device
Accessing the shared content on Windows
Proceed as follows:
1. Open Windows Explorer.
2. In the address bar type two backslashes followed by the name that you entered in the Server Name box
(in our example: \\Thomson).
If you did not provide a server name, type \\192.168.1.253.
3. All storage devices that are attached to your Residential Gateway are listed as folders.
If the storage device has multiple partitions an index number will be added at the end
(for example: Disk_a1 and Disk_a2).
If the partition is a managed partition, the Media and Shared folders will be displayed instead.
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*Note:
Server Name:
You will use this name to access the USB storage.
If you leave this field empty you can only access
your USB storage device by entering the IP address
(by default: 192.168.1.253)
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Accessing the shared content on Mac
Proceed as follows:
1. On the Go menu, click Connect To Server.
2. The Connect To server window appears.
3. In the Server Address box, type smb://<servername>, where <server name> is the Server Name you assigned to
your USB storage device. So in our example we will type smb://Thomson.
If you did provide a server name, type smb://192.168.1.253
4. The SMB Mount window appears.
Select the shared folder you want to mount and click OK.
5. The SMB/CIFS Filesystem Authentication window appears. You do not need to authenticate, click OK.
6. Your USB storage device is not mounted and is displayed on your deskop.
Unmounting your USB storage device
Proceed as follows:
1. Browse to the Residential Gateway GUI.
2. On the Toolbox menu, click Content Sharing.
3. In the Navigation bar, click Configure.
4 Click Unmount.
5. Unplug your USB storage device from the ResidentialGateway.
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USB PRINTER SHARING
Printing Sharing
* Pre-requisite before the print server.
1. Connect the USB printer to the TG784n USB port.
2. You have the printer software loaded on the PC (OS 2K/XP/Vista and OS X).
3. The printing format used is RAW.
Open Printer and axes and click on Add a printer Select Local printer and untick UPNP printer
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Select create a new port and select “ ” Click Next
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