Thrane&Thrane IP Handset User manual

Thrane IP Handset
USER MANUAL

Thrane IP Handset
User Manual
Document number: 98-126059-G
Release date: February 24, 2010

Disclaimer
Any responsibility or liability for loss or damage in connection with the use of this
product and the accompanying documentation is disclaimed by Thrane & Thrane. The
information in this manual is provided for information purposes only, is subject to
change without notice and may contain errors or inaccuracies. Manuals issued by
Thrane & Thrane are periodically revised and updated. Anyone relying on this
information should acquire the most current version e.g. from http://www.thrane.com or
from the distributor.Thrane & Thrane is not responsible for the content or accuracy of
any translations or reproductions, in whole or in part, of this manual from any other
source.
Copyright © 2010 Thrane & Thrane A/S. All rights reserved.
Trademark Acknowledgements:
•Thrane & Thrane is a registered trademark of Thrane & Thrane A/S in the European
Union and the United States.
•Inmarsat is a registered trademark of the International Maritime Satellite
Organisation (IMSO) and is licensed by IMSO to Inmarsat Limited and Inmarsat
Ventures plc.
• Inmarsat’s product names are trademarks or registered trademarks of Inmarsat.
•Windows and Outlook are registered trademarks of Microsoft Corporation in the
United States and other countries.
• Other product and company names mentioned in this manual may be trademarks or
trade names of their respective owners.

iii
Safety Summary 1
The following general safety precautions must be observed during all
phases of operation, service and repair of this equipment. Failure to comply
with these precautions or with specific warnings elsewhere in this manual
violates safety standards of design, manufacture and intended use of the
equipment. Thrane & Thrane A/S assumes no liability for the customer's
failure to comply with these requirements.
DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE
Do not operate the IP Handset in the presence of flammable gases or fumes.
Operation of any electrical equipment in such an environment constitutes a
definite safety hazard.
KEEP AWAY FROM LIVE CIRCUITS
Operating personnel must not remove equipment covers. Component
replacement and internal adjustment must be made by qualified
maintenance personnel. Do not replace components with the cable
connected. Always disconnect power and discharge circuits before touching
them.
DISPOSAL
Old electrical and electronic equipment marked with this
symbol can contain substances hazardous to human beings
and the environment. Never dispose these items together
with unsorted municipal waste (household waste). In order to
protect the environment and ensure the correct recycling of old equipment
as well as the re-utilization of individual components, use either public
collection or private collection by the local distributor of old electrical and
electronic equipment marked with this symbol.
Contact the local distributor for information about what type of return system
to use.

iv

v
About the Manual 2
Intended Readers
This manual is a user manual for the Thrane IP Handset. The
readers of the manual include anyone who is using or intends to
use the IP Handset. No specific skills are required to operate the
IP Handset. However, it is important that you observe all safety
requirements listed in the beginning of this manual, and operate
the handset according to the guidelines in this manual.
Manual Overview
This manual has the following chapters:
•Introduction contains an overview and a brief description of the
IP Handset.
•Getting started explains how to connect and start up the
handset and gives an overview of the display and keypad. It
also contains a short guide to initial configuration and to
making the first call.
•Operating the IP Handset describes how to use and configure
the handset and explains the display menus.
•Using the web server explains how to use the built-in web
server of the IP Handset.
•Service & maintenance contains guidelines for maintenance of
the handset, a short troubleshooting guide and gives
information on where to get further help if needed.
This manual may not always reflect the latest software
functionality of your IP Handset. To obtain the latest version of the
manual, please enter the Thrane & Thrane Extranet and download
the latest version, or acquire it from your distributor.

vi
Typography
In this manual, typography is used as indicated below:
Bold is used for the following purposes:
• To emphasize words.
Example: “Do not touch the antenna”.
• To indicate what the user should select in the user interface.
Example: “Select Settings > Display”.
Italic is used to emphasize the paragraph title in cross-
references.
Example: “For further information, see Connecting Cables on
page...”.
COURIER is used to indicate display text.
Example: “The display shows 39558880”.

vii
Table of Contents
Safety Summary ................................................................iii
About the Manual ...............................................................v
Chapter 1 Introduction
Welcome ............................................................................ 1
Your IP Handset .................................................................2
Description ..........................................................................2
The wired IP Handset ............................................................3
The wireless IP Handset .........................................................4
Features .............................................................................5
Chapter 2 Getting started
Getting started with the wired IP Handset ..........................7
Introduction .........................................................................7
Connectors ...........................................................................8
Connecting the cables to the IP cradle .....................................9
Installing the cradle ............................................................. 11
Connecting the wired IP Handset to a BGAN terminal ...............12
Starting up the wired IP Handset ...........................................13
Getting started with the wireless IP Handset .....................14
Introduction ........................................................................14
Preparing the hardware ........................................................15
Charging the IP Handset ...................................................... 18
Connecting the IP Handset to your wireless access point ..........20
Establishing a connection using BGAN terminal ................21
Using a BGAN terminal .........................................................21
Establishing a connection ....................................................22
Connecting subsequent handsets to the BGAN terminal ...........23
Making the first call .........................................................25

Table of Contents
viii
The IP Handset keypad and display ..................................26
The keypad ........................................................................26
The display ........................................................................32
Chapter 3 Operating the IP Handset
User interfaces .................................................................37
IP Handset functions .........................................................38
Handling calls ....................................................................38
Making a call using a BGAN terminal ....................................46
Making a secure call from the IP Handset ..............................47
Quick settings .....................................................................52
How to enter text in the IP Handset .......................................54
Using a headset ..................................................................55
IP Handset menus ............................................................56
Call log ..............................................................................57
Contacts .............................................................................59
Status ................................................................................ 61
Network .............................................................................62
Settings ............................................................................ 68
SIP telephony and profiles ...................................................76
Information from the BGAN terminal .....................................82
Chapter 4 Using the web server
Introduction to the web server ..........................................87
Browser settings .................................................................87
Using the web server ........................................................ 91
The Home page .................................................................. 91
Contacts .............................................................................92
Call log ..............................................................................93
SIP settings ........................................................................94
Uploading firmware ........................................................... 96
Import and Export settings ...................................................97
Help and diagnostics report ................................................. 99

Table of Contents
ix
Chapter 5 Service & maintenance
Getting support ............................................................... 101
Maintenance tasks ..........................................................102
Software update ................................................................102
Battery handling for the wireless IP Handset .........................102
Cleaning the IP Handset .....................................................103
Disposal of the IP Handset ..................................................103
Troubleshooting guide ....................................................106
App. A Technical specifications
Thrane IP Handset, wired ................................................107
Specifications, wired handset ..............................................107
Outline dimensions, wired handset ......................................109
Thrane IP Handset, wireless ............................................. 111
Specifications, wireless handset ........................................... 111
Outline dimensions, wireless handset ................................... 113
Thrane IP cradle outline dimensions ............................... 115
App. B Conformity
Thrane IP Handset, wired .................................................117
CE (LVD & EMC) ..................................................................117
FCC ...................................................................................117
Thrane IP Handset, wireless ............................................ 119
CE (R&TTE) ........................................................................ 119
FCC .................................................................................. 119
FCC/IC Notice .................................................................... 121
Glossary ........................................................................................123
Index ........................................................................................127

Table of Contents
x

1
Chapter 1
1111
Introduction
Introduction 1
Welcome
Congratulations on the purchase of your IP Handset!
The IP Handset communicates using Voice over Internet Protocol (VoIP), which
means that voice conversations are routed over the Internet or through an IP-
based network.
There are two variants of the IP Handset: A wired and a wireless variant.

Chapter 1: Introduction
2YourIPHandset
Your IP Handset
Description
The IP Handset is used for
making phone calls over an IP
based network. When used with
a BGAN terminal, the
communication is IP based
between the handset and the
BGAN terminal. From the BGAN
terminal, the call is transmitted
as a normal circuit-switched call.
You can make secure calls to all
IP phones complying with the
ZRTP version used by the
IP Handset.
The IP Handset has some BGAN
terminal control functions. If
configured as handset with the
local number 0501, you can use
the handset to start and stop
data connections (background or
streaming) for all network user groups.
To improve overall system overview the IP Handset displays active, critical
alarms from the BGAN terminal to keep you informed about the status of the
BGAN terminal.
The handset is designed specifically for use in harsh environments and it is
dust proof and splash proof. Excellent sound quality is achieved by including
an efficient noise suppression software. On the large 2.2" color TFT screen, a
graphical user interface provides easy access to all functions including
contacts and settings. The user interface also provides direct access to certain
features of a connected BGAN terminal.
There are two variants of the handset: A wired model and a wireless model.

Chapter 1: Introduction
Your IP Handset 3
1111
Introduction
The wired IP Handset
The wired handset is powered directly
from the LAN interface using Power over
Ethernet (PoE), so an external power
supply is not needed.
The TT-3670A Thrane IP Handset &
Cradle, wired, includes the following
main units:
• TT-3672A Thrane IP Handset, wired
• TT-3674A Thrane IP cradle, wired
The IP Handset connects to the cradle with
a coil cord. The cradle connects with a
fixed LAN cable to a LAN port with PoE, for
example in a BGAN terminal (Broadband
Global Area Network) for satellite
communication.

Chapter 1: Introduction
4YourIPHandset
The wireless IP Handset
The wireless IP Handset
connects to a wireless access
point using Wireless Local Area
Networking (WLAN).
The internal battery is charged
from the dedicated cradle, which
connects to an external power
supply (10-32 V DC).
Due to the improved power
management the wireless
IP Handset can be on stand-by
time for more than 24 hours.
The TT-3670B Thrane IP Handset & Cradle, wireless, includes the following
main units:
• TT-3672B Thrane IP Handset, wireless
• TT-3674B Thrane IP cradle, wireless

Chapter 1: Introduction
Features 5
1111
Introduction
Features
The IP Handset offers the following features:
Plain voice communication over Internet or IP based network
Secure voice communication over Internet or IP based network
Start and stop IP data connections in a connected BGAN terminal
Contacts list with up to 100 entries
Intuitive user interface and menu system
Built-in web interface
High quality color display QVGA with night colors
Rugged but elegant design
Splash proof and dust proof
Connectivity to Broadband Global Area Network (BGAN) terminal
BGAN menu to display BGAN terminal type, GPS position and more
Display of critical alarms of the BGAN terminal

Chapter 1: Introduction
6Features

7
Chapter 2
2222
Getting started
Getting started 2
This chapter describes how to install and start up the IP Handset and make the
first call. It also gives an overview of the display and keypad and explains how
to navigate with the keypad.
Getting started with the wired IP Handset
Introduction
The wired IP Handset connects to the cradle with a coil cord. The cradle
connects with a fixed LAN cable to a LAN port with PoE, for example in a BGAN
terminal. The IP Handset is powered directly from the LAN (PoE) interface.

Chapter 2: Getting started
8 Getting started with the wired IP Handset
Connectors
IP Handset connectors
The IP Handset has a coil cord with a LAN connector for connecting to the
cradle or directly to a LAN (PoE) interface.
The handset also has two connectors on the side of the handset:
• one connector for connecting a headset.
• one Mini-USB connector.
IP cradle connectors
The cradle for the IP handset has two internal LAN connectors and an
alternative terminal block for the LAN connection:
• One LAN connector connects to the coil cord from the IP Handset.
• The other LAN connector, or alternatively the terminal block, connects to
your LAN cable between the cradle and the BGAN terminal.
Note
These two connectors are currently not functional.