ThyssenKrupp HOMEGLIDE STAIRLIFT User manual

HomeGlide stairlift - User Manual -3
HOMEGLiDE
STAiRLiFT
USER
MANUAL
Version 2.2
2019

HomeGlide stairlift - User Manual
© 2019 thyssenkruppStairliftsBV
Version 2.2
All rights reserved.
Specifications and illustrations are subject to change without prior notice.
thyssenkruppStairliftsBV will not accept liability for any alteration or typing error.
Subject to the exceptions provided by law, this publication and/or its contents may not be,
whether entirely or partly, reproduced, copied, and/or published in print, by
photocopying, on microfilm, electronically or in any other way without the prior written
consent of thyssenkruppStairliftsBV.

HomeGlide stairlift - User Manual
TABLE OF CONTENTS
1 Introduction _________________________________________________________ 1
1.1 Manual ___________________________________________________________________________ 1
1.2 Symbols __________________________________________________________________________ 1
1.3 Intended use ______________________________________________________________________ 1
2 Safety _______________________________________________________________ 2
2.1 Safety warnings ___________________________________________________________________ 2
3 Description __________________________________________________________4
3.1 Stairlift __________________________________________________________________________ 4
3.2 Controls __________________________________________________________________________ 5
3.3 Swivel seat _______________________________________________________________________ 8
3.4 Optional features __________________________________________________________________ 9
4 Use ________________________________________________________________ 11
4.1 Unfolding the seat and sitting down ________________________________________________ 11
4.2 Travelling with the stairlift ________________________________________________________ 12
4.3 Emergency stop _______________________________________________________________12
4.4 Standing up and folding the seat ___________________________________________________ 13
5 Maintenance ________________________________________________________14
5.1 Cleaning the stairlift ______________________________________________________________ 14
5.2 Regular maintenance _____________________________________________________________ 14
5.3 Replacing the batteries of the call-and-send controls _________________________________ 14
6 Signals _____________________________________________________________ 15
6.1 Signals on armrest control unit ____________________________________________________ 15
7 Technical data ______________________________________________________ 16
8 EC Declaration of conformity _________________________________________ 18
9 Contact _____________________________________________________________ 19

HomeGlide stairlift - User Manual 1
1 INTRODUCTiON
1.1 MANUAL
The manual describes all equipment that is available for the HomeGlide stairlift. Not all
features may be available for the model installed in your home. Illustrations may differ
from the model installed in your home.
The terms “left”, “right”, “front” and “rear” are used to identify specific parts of the
stairlift. The reference point is always your position as user, sitting on the stairlift.
The terms “parking point” and “charging point” commonly refer to the same point. When
the action of parking is referred to, the term “parking point” is used. When the action of
charging is referred to, the term “charging point” is used.
1.2 SYMBOLS
1.3 INTENDED USE
The stairlift has been designed to transport one person up and down the stairs. The stairlift
can only be used for straight stairs.
The stairlift operates with an electric motor that is powered by rechargeable batteries in
the motor housing. The batteries are charged at the charging points at the top and bottom
of the stairs. As an option, the batteries can also be charged at any additional charging
point.
The stairlift can be operated in two ways:
- While you are seated on the stairlift, use the armrest control unit in one of the
armrests.
- If the stairlift is not in the required place, use the call-and-send controls at the top and
bottom of the stairs.
WARNING
“WARNING” means that a (fatal) injury is possible if the instructions are not
obeyed.
CAUTION
“CAUTION” means that damage to equipment is possible if the instructions are
not obeyed.
NOTE
“NOTE” is used to give additional information.

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2 SAFETY
2.1 SAFETY WARNiNGS
thyssenkruppStairliftsBV is not responsible for injury or damage caused by not obeying
the safety warnings in the manual.
2.1.1 User
- Before you use the stairlift, read the manual carefully. Only use the stairlift if you know
and understand the safety warnings and the operating instructions.
- An authorised technician will demonstrate how the stairlift operates. Do not hesitate
to ask the technician all your questions. Before you use the stairlift, make sure that you
understand all procedures.
- Keep the manual near the stairlift for easy reference. Save the phone number of the
service centre in or near your phone.
- The stairlift is only intended for use by adults who have fully read and understood the
manual.
- Minors and users with an intellectual disability can only use the stairlift under
supervision.
- Keep children away from the stairlift. Do not let children play with the stairlift.
- Do not use the stairlift for the transport of more than one person at the same time.
- Do not use the stairlift when your weight is more than the maximum permitted weight:
see chapter 7.
2.1.2 Stairs and stairlift
- Do not use the stairlift in case of fire or near explosive materials.
- Keep water and moisture away from the stairlift.
- Do not use the stairlift to transport animals. Keep animals away from the stairs and the
stairlift.
- Do not use the stairlift to transport goods. Keep goods away from the stairs and the
stairlift.
- Before use, inspect the stairs and the stairlift. Only use the stairlift when the stairs are
free of obstacles. Make sure that there are no obstacles on the rail.
- Make sure that loose clothing cannot become caught in the moving parts of the
stairlift.
- Do not stand on the footrest. Always sit on the seat.
- Always wear the safety belt.
- Remain seated upright during the ride. Do not lean back or forward. Do not make any
unnecessary movements.
- Keep your arms and hands on the armrests.
- Keep your feet on the footrest. Do not let your feet protrude outside the footrest.

HomeGlide stairlift - User Manual 3
- Do not get off the stairlift on the stairs, not even in case of a breakdown. Only get off
the stairlift at floor positions.
- Carefully fold or unfold any parts of the stairlift.
- Do not physically force the stairlift to start moving.
- Park the stairlift at a parking point to make sure that the batteries remain charged.
The stairlift stops when it arrives at a parking point. If you do not park the stairlift at
a parking point, a continuous sound indicates that the batteries can become empty.
- Report unusual sounds or vibration to your supplier immediately.
- The joystick is also an emergency device.
Indoor use: In case of an emergency, remove the joystick from the armrest control unit.
The stairlift will not operate when the joystick is removed from the armrest control unit.
Outdoor use: In case of an emergency, switch off the stairlift using the key switch.
- Keep the mains cable connected to the wall outlet to make sure that the batteries
remain charged and the stairlift is ready for use.
2.1.3 Maintenance
- Only carry out maintenance which is described in the manual. Refer to chapter 5
“Maintenance”.
- An authorised technician must carry out maintenance and repair which is not
described in the manual.
- Do not disassemble or repair the stairlift yourself. Have stairlift parts repaired and
replaced by an authorised technician.
- Do not modify the stairlift in any way.
- Do not remove stickers, labels, data plates and warning plates from the stairlift.
- If you think that the stairlift has a defect which can cause (fatal) injury, do not use the
stairlift and immediately contact your supplier.
- For North America: Do regular tests and inspections according to “ASME A18.1 -
2005: Safety Standard for Platform Lifts and Stairway Chairlifts”.

HomeGlide stairlift - User Manual4
3 DESCRiPTiON
3.1 STAiRLiFT
1. Seat
2. Backrest
3. Armrest
4. Armrest control unit (Refer to section 3.2.1“Armrest control unit”)
5. Footrest
6. Safety belt
7. Mot or ho usi ng
8. Data plate
9. Warning plate
10. Main switch (Refer to section 3.2.3“Main switch”)
LEV0007
22
33
66
99
11
88
55
44
33
101010
77
101010

HomeGlide stairlift - User Manual 5
3.2 CONTROLS
3.2.1 Armrest control unit
Use the armrest control unit to move the stairlift while you are seated in the chair. The
armrest control unit is mounted on the armrest that is closest to the bottom of the stairs.
3.2.1.1 HomeGlide Standard / HomeGlide Extra
11. Joystick
- Insert the joystick into the armrest control unit.
- Push and hold the joystick to the left or to the right to move the stairlift.
- Release the joystick to stop the stairlift.
NOTE
The stairlift will only move if the joystick is inserted in the armrest control
unit.
The armrest control unit has priority over the call-and-send controls (if the
joystick is inserted in the armrest control unit).
LEV0008
11
11
11

HomeGlide stairlift - User Manual6
3.2.1.2 HomeGlide Outdoor
12. Key switch
13. Key
14. Joystick
- Insert the key into the key switch.
- Switch on the stairlift using the key switch.
- Push and hold the joystick to the left or to the right to move the stairlift.
- Release the joystick to stop the stairlift.
NOTE
The stairlift will only move if it is switched on using the key switch.
The armrest control unit has priority over the call-and-send controls (if the key
is inserted in the key switch and the stairlift is switched on using the key switch).
LEV0010
14
14
14
12
12
12
13
13
13

HomeGlide stairlift - User Manual 7
3.2.2 Call-and-send controls
Use the call-and-park stations to move the stairlift while you are not seated in the chair.
The call-and-park stations are located at the top and the bottom of the stairs. As an option,
the call-and-park stations can also be located at intermediate floors with a parking point.
3.2.3 Main switch
18 Main switch
In normal use, the main switch is not used.
- Set the main switch to the off position to switch off the stairlift.
- Set the main switch to the on position to switch on the stairlift.
15. Call-and-send control
16. Ascend button
- Point the call-and-send control to the stairlift.
- Push and hold the button to raise the stairlift.
- After the stairlift stops, release the button.
17. Descend button
- Point the call-and-send control to the stairlift.
- Push and hold the button to lower the stairlift.
- After the stairlift stops, release the button.
NOTE
The armrest control unit has priority over the call-and-send controls.
HomeGlide Outdoor: Keep water and moist away from the call-and-send control.
The call-and-send control is not waterproof.
CAUTION
Use only the main switch to switch the stairlift on or off. Do not remove the
mains plug from the wall socket.
LEV0012
16
16
16
17
17
17
15
15
15
181818
LEV0013

HomeGlide stairlift - User Manual8
3.3 SWiVEL SEAT
3.3.1 Manual swivel seat (HomeGlide Standard / HomeGlide
Extra / HomeGlide Outdoor)
Before you sit down or stand up, you can turn the chair to face the landing at the top floor
level. With the manual swivel seat, you can turn the chair 70° while the stairlift is at a
landing. You cannot move the stairlift until the chair is back into the ride position (i.e. at
a 90° angle with the stairs).
19. Manual swivel seat
- Pull up the handle to unlock the seat.
- Turn the seat to face the landing at the top floor level.
- Release the handle to lock the seat.
3.3.2 Automatic swivel seat (HomeGlide Extra)
The stairlift is equipped with an automatic swivel seat. Before you sit down or stand up, the
chair will turn automatically to face the landing at the top floor level. The chair will also
turn back automatically to face the stairs. The stairlift will not move until the chair is back
into the ride position (i.e. at a 90° angle with the stairs).
WARNING
Before you sit down or stand up, lock the swivel seat.
LEV0014
19
19
19 19
19
19

HomeGlide stairlift - User Manual 9
3.4 OPTiONAL FEATURES
3.4.1 Hinged rail
The hinged rail is a section of the rail at the bottom of the staircase that will automatically
lower and raise when the stairlift is operated. The hinged rail is a useful feature in
situations where there is an obstruction (doorways) or where the protrusion of the foot of
the rail can cause a tripping hazard (passageways). The hinged rail comes together with an
extra parking point.
20. Hinged rail
- Push and hold the joystick to the left or to the right to move the stairlift.
- If the stairlift reaches the extra parking point, it will come to a momentary standstill.
- Keep the joystick pushed until the hinged rail is fully raised or lowered. The stairlift will
start moving again automatically.
WARNING
Before you use the stairlift, make sure that the area around the hinged rail is free
of obstacles.
LEV0015
20
20
20

HomeGlide stairlift - User Manual10
3.4.2 Extra parking point
The stairlift can be equipped with an extra parking point. If the stairlift reaches the extra
parking point, it will come to a momentary standstill. Keep the joystick pushed until the
stairlift starts moving again automatically.
3.4.3 Rain cover (HomeGlide Outdoor)
The rain cover keeps off leaves and other garden debris and provides additional protection
against the elements (rain, hail, snow, lightning, etc.). Put the rain cover over the stairlift
when not used.

HomeGlide stairlift - User Manual 11
4USE
4.1 UNFOLDiNG THE SEAT AND SiTTiNG DOWN
LEV00017
111
33
22
44
LEV00021
Not applicable for HomeGlide Extra.
For HomeGlide Extra, the footrest is unfolded
automatically when you unfold the seat.

HomeGlide stairlift - User Manual12
4.2 TRAVELLiNG WiTH THE STAiRLiFT
1. Push and hold the joystick on the armrest control unit to the left or to the right to
move the stairlift. Refer to chapter 6 “Signals”.
2. The stairlift will stop at all parking points. If you hold the joystick to the left or to
the right, the stairlift will start moving again automatically.
3. Release the joystick to stop the stairlift.
4.3 EMERGENCY STOP
- To stop the stairlift in case of an emergency, remove the joystick from the armrest
control unit.
- To start the stairlift again, insert the joystick back in the armrest control unit.
CAUTION
HomeGlide Standard / HomeGlide Extra: Do not remove the joystick from the
armrest control unit for normal use. Only remove the joystick from the armrest
control unit in case of an emergency or to switch off the stairlift in order to
prevent unauthorized use. The stairlift will not operate when the joystick is
removed from the armrest control unit.
NOTE
If you release the joystick, the stairlift will stop immediately. You can start the
stairlift again only after a short delay.
WARNING
Do not get off the stairlift on the stairs, not even in case of a breakdown. Only get
off the stairlift at floor positions.
CAUTION
Do not remove the joystick from the armrest control unit for normal use. Only
remove the joystick from the armrest control unit in case of an emergency. The
stairlift will not operate when the joystick is removed from the armrest control
unit.

HomeGlide stairlift - User Manual 13
4.4 STANDiNG UP AND FOLDiNG THE SEAT
11
22
1
1
1
3
3
2
2
LEV00025
Not applicable for HomeGlide Extra.
For HomeGlide Extra, the footrest is folded
automatically when you fold the seat.

HomeGlide stairlift - User Manual14
5 MAiNTENANCE
5.1 CLEANiNG THE STAiRLiFT
- Regularly clean the stairlift – seat, backrest, armrest, footrest, safety belt, motor
housing – with a soft, damp cloth. If necessary, use a mild detergent.
- Keep the armrest control unit and the call-and-send controls free of dirt.
- Regularly remove dust from the stairs and the rail with a damp cloth.
5.2 REGULAR MAiNTENANCE
To keep your stairlift in the best condition, it is strongly recommended that it is annually
serviced by an authorized service company.
During service, the following items will be inspected and tested:
- Safety functions (safety belt etc.)
- Moving parts (armrest hinges, folding of seat etc.)
- Electronics (batteries, cabling etc.)
- Drive (covers, motor etc.)
- Rail (fixations, grease etc.)
An authorized technician is in possession of the complete service checklist.
5.3 REPLACiNG THE BATTERiES OF THE
CALL-AND-SEND CONTROLS
The call-and-send controls use 2 AA batteries. After approximately 12 months, replace
the batteries.
1. Open the cover of the battery compartment.
2. Replace the batteries.
3. Close the cover of the battery compartment.
NOTE
After you replace the batteries, purchase new spare batteries as soon as possible.

HomeGlide stairlift - User Manual 15
6 SiGNALS
6.1 SiGNALS ON ARMREST CONTROL UNiT
Signal Meaning Action
Fast intermittent beeps The stairlift has
encountered an obstacle and
has stopped.
Move the stairlift in the
opposite direction to a
parking point. Before you
use the stairlift, make sure
that the stairs are free of
obstacles.
The batteries are low. Move the stairlift in the
downwards direction to a
parking point. Before you
use the stairlift, make sure
that the batteries are at
least charged for a couple of
hours.
2-tone beeps during 3
seconds, repeated every 10
seconds
The stairlift is not on a
charging point.
Move the stairlift to a
charging point.
1 beep for 2 seconds The stairlift starts moving. ---
3 beeps for 2 seconds The stairlift arrives at a
landing.
---
1 beep for 0.5 second,
repeated every second + 3-
tone end beep
The automatic swivel seat is
in motion.
---
1 beep for 0.5 second,
repeated every second
The hinged rail is in motion. ---

HomeGlide stairlift - User Manual16
7 TECHNiCAL DATA
Maximum permitted weight 145 kg @ max 45 ° rail - indoor only
125 kg @ max 53 ° rail
Driving speed (nominal) 0.12 m/s (23.6 ft/min)
Sound pressure level 67 dB(A)
Electrical system
Indoor Input voltage 100 - 240 Vac
Frequency 50/60 Hz
Output voltage 36 Vdc
Output current 1000 mA
Outdoor United Kingdom
Input voltage 240 Vac
Frequency 50 Hz
Output voltage 6 Vac
Output current 4000 mA
Europe
Input voltage 230 Vac
Frequency 50 Hz
Output voltage 6 Vac
Output current 4000 mA
USA / Canada
Input voltage 120 Vac
Frequency 60 Hz
Output voltage 6 Vac
Output current 4000 mA
Japan
Input voltage 100 Vac
Frequency 50/60 Hz
Output voltage 6 Vac
Output current 4000 mA