Tollos Ultralift 3510 Series User manual

Ultralift™ 3510/7510 Series
Owner’s Manual
Phone: [phone] Fax: [phone]
[e-mail]
www.tollos.com

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Table of Contents
General Information .....................................................................................................................................4
About the product ....................................................................................................................................4
Safety Information .................................................................................................................................... 5
Parts Designation..........................................................................................................................................6
Product Description ...................................................................................................................................... 8
Functions................................................................................................................................................... 8
On/Off Switch (Emergency Stop)..........................................................................................................8
Battery Level / LED Display ...................................................................................................................9
Legs Opened or Closed (iQ Models Only) ...........................................................................................10
Raising and Lowering a Patient (iQ Models Only)...............................................................................10
Weigh Scale (iQ Models and Internal Scale Option only) ...................................................................11
Hand Control.......................................................................................................................................11
iQ Technology(Option)........................................................................................................................12
Scale Operation.......................................................................................................................................14
Internal Scale Option ..........................................................................................................................14
Safety Features .......................................................................................................................................15
Battery.....................................................................................................................................................16
Battery Charging .................................................................................................................................16
Charging the removable battery.........................................................................................................16
Lifting a Patient ...........................................................................................................................................17
Raising a patient......................................................................................................................................17
Lowering a Patient to a Bed....................................................................................................................18
Lift Legs Position .....................................................................................................................................19
Transporting a Patient ............................................................................................................................19
Maintenance & Care ...................................................................................................................................20
Maintenance Information.......................................................................................................................20
Service Warning ......................................................................................................................................20
Safety/Maintenance Inspection Checklist ..............................................................................................21
Trouble Shootings .......................................................................................................................................22
Warranty.....................................................................................................................................................23

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Limited Warranty....................................................................................................................................23
Exclusions................................................................................................................................................23
Warranty Process....................................................................................................................................24
Technical Specifications ..............................................................................................................................26
Product Information ...............................................................................................................................26
Battery Performance...............................................................................................................................26
Lift Dimensions........................................................................................................................................27
Order Template...........................................................................................................................................29
Parts & Service ............................................................................................................................................30

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General Information
About the product
The Ultralift™ has been designed with ease of use in mind. The following instructions will allow
any caregiver to perform safe and easy resident transfers. The lift is intended for professional
use by one trained operator. This should not replace any current policies or procedures in place
by the facility. Additional help may be necessary when using the lift. Please note that the
Ultralift™ is designed to perform all types of lifts. It can also be used as a bath lift in many
situations. When used as a bath lift, we recommend using a Tollos® mesh bath sling. Ensure
your model does not exceed weight capacity: 3510X is 600 lbs. and 7510X is 750 lbs.

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General Information
Safety Information
WARNING: Untrained
operators can cause injury or
be injured. Permit only trained
personnel to operate the lift.
Improper operation can cause
injury. Operate the lift only as
described in this manual.
WARNING: Helpers can cause
injury or be injured. Maintain
control of the lift, operate the
controls, and direct any
helpers.
-------------------------------------
Improper maintenance
including, without limitation,
improper actuator inspection
and replacement can cause
serious injury. Poor lift
condition can cause serious
injury. Maintain the lift only as
described in this manual.
-------------------------------------
Improper parts and service can
cause injury and void of
warranty. Use only Tollos®
Medical parts and Tollos®
Medical approved items on the
lift
WARNING: Do not exceed
weight capacity of lift.
WARNING: Visibly inspect sling
prior to each use to ensure
sling is the correct type, size
and design to handle lifting.
Ensure the sling is not
damaged, torn worn,
discolored or past its useful life
(i.e. single patient for a
disposable sling); that the
sling’s straps are correctly
attached to the spreader bar,
and that the sling is tested with
resident in it at a few inches
over bed or chair prior to
actual transferring to proper
operation. At same time, visibly
inspect spreader bar to ensure
all bolts are tight. Never leave a
patient unattended in a lift.
WARNING: An actuator failure
may cause serious injury.
Comply with actuator service
inspections requirements.
WARNING: Electric shock can
cause death or serious injury.
Charge the lift batteries only as
described in this manual.

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General Information
Safety Information
WARNING: Improper use can cause the lift to tip when transporting a
resident if the lift makes a sudden stop during forward motion. This
can cause injury if the resident falls.
---------------------------------------------------------------------------------------------
To ensure that the lift will not incur this situation, ensure that when
transporting the lift’s path is free from obstruction (bed legs,
furniture, other medical equipment, etc)

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Parts Designation
Legend
1. Boom
2. Spreader Bar
3. Handle Bar
4. Control Box
5. Rear Casters
6. Front Casters

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Product Description
Functions
On/Off Switch (Emergency Stop)
To turn power on, rotate the red button to the right (clockwise) a quarter of a turn. This will
allow the button to pop upward. Then press any function button. Simply push the red button
down to turn power off. This switch is also used in the case of an emergency. The lift can be
stopped immediately by pressing the red button down.
“On/Off Switch (Emergency Stop)”
“On/Off Switch (Emergency Stop)”
(iQ Models)
(LINAK Models)

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Product Description
Battery Level / LED Display
The 5 LED display on the Mast Control Box provides two types of information to the caregiver.
When the lift is on but not in operation, it displays battery capacity. The reading should
always be in the “green zone”. If the level falls between yellow and red, an alarm will sound
and the lift should be charged immediately. The “Smart Charge” battery charger included
with you lift makes overcharging impossible. Batteries will become permanently depleted if
frequently drained into the yellow or red zones.
By using the “smart” electronics, the battery percentage and any history of low charges can
be seen. This can address non-charging compliance issues.
When the lift is in operation, on models prior to March 2011, the display will
automatically switch to show load as a percentage of lifting capacity.
“Battery Level Indicator”
“Battery Level Indicator”
(iQ Models)
(LINAK Models)

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Product Description
Legs Opened or Closed (iQ Models Only)
Using the base widening controls to the left of the battery indicator, press the Open button to
widen the base. Press the Close button to close the base. Base widening is to navigate objects
like a wheelchair, rather than for stability
Raising and Lowering a Patient (iQ Models Only)
Using the boom controls to the right of the battery indicator, press the “UP” button to raise the
boom. Press the “DN” button to lower the boom
“Raise”
“Lower”
“Close”
“Open”

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Product Description
Weigh Scale (iQ Models and Internal Scale Option only)
To enter weigh scale mode, press and then release the red button. (Page 14 for details)
Hand Control
Press the upper left button on the pendant to raise the boom. To lower the boom, press the
upper right button. To widen the lift base, press the lower left pendant button. To close the
base, press the lower right hand pendant button.
.
“Raise”
“Lower”
“Close”
“Open”
Weigh Scale

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Product Description
iQ Technology(Option)
The Ultralift™ is equipped with iQ Technology® that provides very useful data to assist with
maintenance, training and compliance. An explanation of these is set forth below:
Explanation of LCD Display Message
Three sets of messages are displayed depending upon the lift being in normal operation, when
a specific button is pushed or when being charged.
1. Lift On but not in Operation:
During idle periods while lift is on, the LCD display will scroll through the following 7
indicators every 7.5 seconds:
TTL CYCL: #### - Accumulated cycles of the lift defined as upwards travel of more than 12
inches followed by downward travel.
TTL HRS: #### - Accumulated number of hours the lift has operated. This is defined as the
number of hours the motor (lifting and traversing) has been in operation.
CHARGES: #### - Accumulated number of times the batteries have been charged
CHARGE PERC: % - The current level of charge in the battery. This is displayed as a
percentage in increments of 10% from 0% to 100%.
LOW CHRG: #### - Accumulated number of times the batteries have experienced a very
deep discharge (means lift is not being charged enough and batteries will be permanently
depleted and may cause early replacement)
SERVC IN: #### - Number of lift cycles remaining before service is required. This resets
after service.
SERVC CHK: #### - Indicates a switch is stuck on a hand control or touch pad.
2. Dynamic Messages. These only occur when the specific switch is pressed.
Lift Up: #### Life accumulated number of Lift Up movements.
Lift Dn: ### Life accumulated number of Lift Down movements.

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Product Description
3. Charging Message:
CHARGE PERC: % Display the current level of charge in the battery. This is displayed as a
percentage in increments of 10%.
4. Service Requirements
LCD will show a number of cycles until service is needed.

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Product Description
Scale Operation
Internal Scale Option
ENTER WEIGH MODE
1. Press the RED button once and release
2. Display reads “Weigh Mode”
ZERO SCALE
1. Press ZERO button and release.
2. Place sling on spreader bar and press ZERO to subtract weight of sling
3. Display reads 0.0 lbs 0.0 kg
4. Repeat if scale does not read 0.0 lbs 0.0 kg
5. 4 quick BEEPS confirms scale is zero’ed
WEIGH RESIDENT
1. Attach sling and lift resident free of bed or chair until the resident has steadied.
2. The battery indicator will flash a single green LED.
3. Once the resident has steadied, 3 short BEEPs indicate weight has been recorded.
4. Battery indicator will light up 3 green LED’s solid.
5. Display will show weight of resident.
6. A short press of the red button will reweigh the resident
EXIT WEIGH MODE
1. Press and Hold RED button until BEEPS and release.
(Or Turn lift off and on to exit weight mode.)
RECALL WEIGHT
1. Enter Weigh Mode and press RECALL to recall last weight recorded
WARNING: The integrated scale is not approved to determine mass in medical practice,
including the weighing of patients in connection with health monitoring.

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Product Description
Safety Features
In the event the actuator will not retract and the resident is suspended, raise a bed or chair high
enough to safely support the resident to allow you to detach the sling. If this is impossible, then
position the resident over a bed or chair and gently lift upward on the red emergency down
lever until the actuator starts to retract. Release the lever when the resident is supported
enough to safely detaches the sling.
It will be helpful to raise the bed or chair to the highest position, reducing the amount of travel
time needed by the emergency lowering feature.
For Ultralift™ , there will rarely be enough weight on the actuator from the resident/patient so
additional downward pressure may need to be applied to the boom to begin lowering.

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Product Description
Battery
Battery Charging
1. Choose a suitable, safe location to place the lift near an AC power outlet.
2. Lock the rear casters.
3. Extend the power cord and plug into a 110V AC power outlet.
4. Ensure battery level indicator green lights are flashing sequentially.
5. Charge the lift for at least four hours before returning it to service. (If batteries have been
completely depleted).
6. Batteries are fully charged when all three green lights remain lit.
7. Once charging is complete, unplug the AC cord from the wall receptacle.
8. Relocate the AC cord to its storage area on the lift.
9. NOTE—Lift cannot be run on low batteries or these wil be permanently depleted. If there
are charging issues where batteries appear to be failing, use the “Smart Electronics” in this
tutorial to identify if the lift has been used at a low charge and/or to identify how much the
lift has been charged.
Charging the removable battery
1. If your lift is equipped with a removable battery pack system, remove the depleted battery
from the lift by lifting it straight up and then pulling it away from the lift.
2. Replace with a fully charged battery.
3. Charge depleted batteries by mounting in the wall mounted charging station.
IMPORTANT: Never move the lift while it is being charged. Doing so will result in
damage to the lift. The lift should be charged whenever it is not in use.
IMPORTANT: Fully discharging the batteries reduces battery life. Charge the batteries
regularly.

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Lifting a Patient
Raising a patient
1. If the patient is being lifted from a wheelchair or transfer chair or be, make sure brakes on
the chair or bed are locked.
2. Turn the ON/OFF switch to the “ON” position (Large red button “up”).
3. Using either the hand controller or the override button located on the control panel, press
the “down” button until the boom of the lift is in the lowest possible position.
4. Decide in what position the patient should be in when lifted.
5. To lift the patient in a seated position, use a shorter set of loops at the shoulders and a
larger set of loops at the legs. This places the resident’s head higher than their legs.
(Patient must have some upper body strength to be in seated position or risk of falling out is
possible.)
6. To lift in a reclined position, use a longer set of loops at the shoulders and a shorter set of
loops at the legs. This will allow the resident’s head to be level with their legs
7. Attach the back loops to the hanger by slipping the right back loop over the right back hook
and the left back loop over the left back hook.
IMPORTANT: Lift resident/patient 1-2 inches over bed or chair, stop and then check
that all straps, sling fabric and loops are secure and ensure the patient is comfortable.
IMPORTANT: Wrong sling size can allow patients to fall out.
IMPORTANT: Read separate sling user guide for information on selecting, attaching
and using lift with slings.

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Lifting a Patient
Lowering a Patient to a Bed
1. Roll the legs under the bed, and position the resident over the bed. Ensure bed wheels are
locked.
2. Raise the bed rail on opposite side of bed (if applicable)
3. Lower the resident slowly to the bed. Once the resident is fully supported by the bed and
the sling loops become slack enough to be unhooked from the side bars, disconnect the
sling from the lift.
4. Log rolls the resident away from you. Roll the exposed half of the sling in half
5. Lay the resident flat again , then roll them toward you and remove the sling
6. Lay the resident flat again. Raise the bed rail on your side of bed (if applicable)
IMPORTANT: There will always be enough battery power to lower a patient in case the
batteries are exhausted with a patient in the lift. This is an equipped safety feature of this lift.

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Lifting a Patient
Lift Legs Position
Legs SHOULD be opened at the following times:
•To allow access around chairs, toilets or other impediments.
•To increase stability particularly with heavier patients.
•So it is recommended to have legs open when lifting or lowering if possible though not
required except as set forth below;
Legs MUST be opened at the following times:
•For use with a walking harness
•For patients who are active or swing around in the lift.
Transporting a Patient
1. Roll the lift on a smooth, unobstructed surface when transporting a resident. (Larger wheel
castors are easier to push but harder to fit under low beds.)
2. Have an attendant steady the resident during transport.
3. Move the lift by grasping the push handles and pushing in the desired direction.
4. Do not move lift by pushing or pulling boom.
5. It is sometimes best to allow the resident’s feet to rest on the base, if possible, for added
feeling of security during transporting.
6. Slings are supplied with side handles to aid in stabilizing during transporting.
.
WARNING: FAILURE TO ADHERE TO THE FOLLOWING PRECAUTIONS ON MOBILE LIFT LEG
POSITIONING CAN RISK SERIOUS INJURY TO BOTH PATIENTS AND MEDICAL STAFF.

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Maintenance & Care
Maintenance Information
Ultralift™ 3510/7510 Series are subject to wear and tear. Inspect and adjust the lift upon
receiving. Daily, monthly, and yearly inspections and adjustments are to be done by a qualified
technician. Inspections are required to uncover signs of damage, wear, or potential failure.
Inspections should be recorded and include, but not limited to, the date, model and serial
number, findings, corrective measures, date of inspection, name, and signature of the person
performing the inspection. Should an inspection uncover any issues that could cause an
accident and/or injury, the lift is to be removed from service immediately. The lift shall remain
out of service until it's repaired by qualified personnel. All inspection records should be saved
for future reference.
Service Warning
The Ultralift™ with its iQ Technology® will display service requirements.
WARNING: MAINTENANCE AND SERVICE MUST BE DONE BY A QUALIFIED TECHNICIAN,
FULLY TRAINED IN SERVICING PROCEDURES BY Tollos®