Toshiba PH3064U-1EXB User manual

GMAA0015921T
07/09
English/Español
User’s Guide
Toshiba Desktop External
Hard Drive

2
5.375 x 8.375 ver 2.3
Contents
Safety icons .........................................................................................3
Other icons used ...........................................................................3
Safety instructions...............................................................................4
Regulatory Statements.........................................................................5
Introduction.........................................................................................8
Package contents.................................................................................8
Computer requirements.......................................................................8
Quick Tour ...........................................................................................9
Status indications........................................................................10
Setting up the Toshiba drive ..............................................................10
Connecting the drive via eSATA.........................................................13
Drive partitions ..................................................................................14
Saving files to your external hard drive..............................................15
Viewing folders and files on your external hard drive ........................15
Copying folders and files to your external hard drive.........................15
Turning off/disconnecting the drive ...................................................16
If you are using a USB connection ..............................................16
If you are using an eSATA connection.........................................17
Checking used/free disk space and drive properties ..........................18
Installing the Drive Monitor.........................................................18
Viewing drive information ...........................................................18
Using the Toshiba Backup software...................................................19
Installing the Toshiba Backup software.......................................19
Using the Backup Software Control Pad......................................20
The difference between Backup and Sync ...................................22
Specifying source/destination devices and Sync targets.............23
Erasing Data.......................................................................................25
Frequently asked questions................................................................26
Troubleshooting and support.............................................................27
If you need further assistance............................................................28
Before you contact Toshiba.........................................................28
Contacting Toshiba......................................................................29
Index..............................................................................................................30

3
Safety icons
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Safety icons
This manual contains safety instructions that must be observed to
avoid potential hazards that could result in personal injuries,
damage to your equipment, or loss of data. These safety cautions
have been classified according to the seriousness of the risk, and
icons highlight these instructions as follows:
Indicates an imminently hazardous situation which, if not avoided,
will result in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injury.
Indicates a potentially hazardous situation which, if not avoided, may
result in property damage.
Provides important information.
Other icons used
Additional icons highlight other helpful or educational information:
TECHNICAL NOTE: This icon indicates technical information about
the product.
HINT: This icon indicates helpful hints and tips.
DEFINITION: This icon indicates the definition of a term used in the
text.
NOTE

4Safety instructions
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Safety instructions
Always read the safety instructions carefully:
Do not disassemble, modify, tamper with or repair the product
❖ Do not attempt to disassemble, modify, tamper with or repair the
product. Disassembly, modification, tampering or repairing the
product could cause fire or electric shock, possibly resulting in serious
injury.
Choking hazards
❖ Never leave small parts such as covers, caps and screws within the
reach of infants or small children. Swallowing a small part may cause
choking and suffocation resulting in death or serious injury. If a part is
swallowed, immediately take appropriate emergency action and
consult a doctor.
Never place your product in a damp environment
❖ Never use or place your product in a bathroom or any other damp
environment or in an outdoor environment or location where it may be
exposed to rain, mist, fog or other source of water or moisture. Such
exposure could cause a fire or electric shock, possibly resulting in
serious injury. It may also cause a product failure, or loss of data.
Never place your product in locations with excess heat
❖ Never place your product where it will be exposed to excess heat, such
as in direct sunlight, in an unventilated vehicle, or near a heater. This
may result in a system failure, malfunction, loss of data or damage to
the product.
Never place your product on a heat sensitive surface
❖ Never place your product on a wooden surface, furniture, or any other
surface that could be marred by exposure to heat since the temperature
of the product base increases during normal use.
❖ Always place your product on a flat, hard surface that is resistant to
heat damage.
Never place your product in a location with extremely
low temperatures
❖ Never place your product in a location where it will be exposed to
extremely low temperatures. This may result in a system failure,
malfunction or loss of data.
Never subject your product to sudden temperature variations
❖ Never subject your product to sudden temperature variations. This may result
in condensation, causing a system failure, malfunction or loss of data.
Never operate your product during a thunderstorm
❖ Never operate your product or a connected computer during a
thunderstorm. If you see lightning or hear thunder, immediately turn off
the product and your computer. An electric surge caused by the storm
may result in a system failure, loss of data or damage to the product.

5
Regulatory Statements
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❖ Do not drop the drive. Protect the drive from severe shocks,
which can damage the drive or cause it to malfunction.
❖ Handle the product with caution to prevent damage from external shocks.
❖ Do not move the drive while it is in operation.
❖ Do not turn off the drive or disconnect it from your computer, or shut
down or unplug your computer while the drive is in operation (LED is
flashing). Doing so may result in an operational error.
❖ Do not put any heavy objects on the drive.
Regulatory Statements
FCC information
FCC notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
❖Reorient or relocate the receiving antenna.
❖Increase the separation between the equipment and receiver.
❖Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
❖Consult the dealer or an experienced radio/TV technician for help.
For connection to a computer, use only the cable type provided with, or
recommended for, this product. Use of any other cable types, not approved
by Toshiba, will be the responsibility of the user and may void the user’s
authority to operate the equipment.
NOTE

6Regulatory Statements
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FCC Conditions
This equipment has been tested and found to comply with Part 15 of the FCC
Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received, including interference that
may cause undesired operation.
Contact
Industry Canada Requirement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformé à la norme
NMB-003 du Canada.
Environmental Disposal Information
Toshiba recommends that customers dispose of their used
computers and peripherals in an environmentally sound manner, in
accordance with any local, state or federal regulations. For further
information on Toshiba's recycling initiatives and policies, see
www.ToshibaDirect.com.
Copyright statement
This guide is copyrighted by Toshiba Corporation with all rights reserved.
Under the copyright laws, this guide cannot be reproduced in any form
without the prior written permission of Toshiba. No patent liability is
assumed, however, with respect to the use of the information contained
herein.
©2009 by Toshiba Corporation. All rights reserved.
Disclaimer
Information in this document is subject to change without notice. The
manufacturer does not make any representations or warranties (implied or
otherwise) regarding the accuracy and completeness of this document and shall
in no event be liable for any loss of profit or any commercial damage, including
but not limited to special, incidental, consequential, or other damage.
July 2009, Rev1.0
Address: TOSHIBA America Information Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618-1697
Telephone: [phone]

7
Regulatory Statements
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Trademarks
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Microsoft, Windows, and Windows Vista are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
Other brands and product names are trademarks or registered trademarks of their
respective companies.

8Introduction
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Introduction
Thank you for choosing a TOSHIBA product.
Your TOSHIBA product is furnished with two guides:
❖Quick Start Guide
❖Comprehensive PDF User’s Guide (This document)
Package contents
Check to make sure you have all of the following items:
❖Toshiba Desktop External Hard Drive
❖Stand
❖AC power adaptor
❖USB cable
❖Quick Start Guide
❖Standard limited warranty booklet
Computer requirements
To operate the hard drive, you need a computer with the following
specifications:
If connected to a USB 1.1 port, the drive will operate at USB 1.1
speeds (up to 12 Mbps). For faster performance, connect the drive to
a computer with a USB 2.0 port.
A USB port is required for drive software installation. The software
cannot be installed via an eSATA connection.
Component Requirement
Operating system Microsoft Windows®XP (SP 1.0 or above),
Windows Vista®, or Mac OS X 10.3, 10.4, or
10.5
CPU 233 MHz processor (Pentium, Celeron, AMD,
etc.) or better
Interface port USB 2.0 or USB 1.1 port, or eSATA port
NOTE
NOTE

9
Quick Tour
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Quick Tour
This section identifies the various components of the Toshiba
Desktop External Hard Drive.
(Sample Illustration) Components of the Toshiba Desktop External
Hard Drive
Never connect the drive to a computer with both a USB cable and an
eSATA cable at the same time. Doing so could damage the drive
and/or the computer and may cause data loss.
Design and specifications are subject to change without prior notice.
Component Description
Power/drivein-use
indicator light Flashes when the connected computer is reading or
writing data on the drive. Solid when the drive is
powered on but the drive is not being accessed.
Power button Press to turn the drive on or off.
eSATA port Connection point for an optional eSATA cable (sold
separately), used to connect the drive to an eSATA
port on your computer.
USB port Connection point for the provided USB cable, used
to connect the drive to your computer.
Note: Use either a USB cable or an eSATA cable to
connect the drive to your computer, not both.
DC-IN Connection point for the provided AC adaptor.
Stand Use to position the drive vertically.
Power/drive in-use
indicator light
Stand
USB port
eSATA port
DC-IN
Power button
NOTE

10 Setting up the Toshiba drive
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Status indications
After five minutes of inactivity, the drive enters a power-saving mode
to reduce electrical consumption and the indicator light dims. The
next time you access the drive, the drive automatically exits power-
saving mode and resumes normal operation.
Setting up the Toshiba drive
1Attach the stand
Carefully seat the hard drive into the stand in the vertical
position.
Place the drive on a sturdy, flat surface. Do not place the drive on an
unstable or makeshift base, such as a stack of books, which may be
prone to collapse or toppling.
(Sample Illustration) Attaching the stand
Light status Indicates
Flashing The connected computer is reading or writing data on
the drive.
Solid The drive is powered on but is not currently being
accessed. After five minutes of inactivity, the light dims
when the drive enters power-saving mode.
Flashing rapidly An error has occurred. Disconnect and then re-connect
the drive to your computer. If the condition is not
cleared, contact Toshiba support.
NOTE
Stand

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Setting up the Toshiba drive
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2Connect the AC adaptor
Connect the AC adaptor to the drive and to a working electrical
outlet.
(Sample Illustration) Connecting the AC adaptor
3Connect the drive to your computer via USB
Never connect the drive to a computer with both a USB cable and an
eSATA cable at the same time. Doing so could damage the drive
and/or the computer and may cause data loss.
Connect the drive to your computer using the provided USB
cable. Turn on your computer, if it is not already on.
For initial drive setup, you must connect the drive to your computer
with a USB cable. After setup, you can connect via an eSATA cable, if
you wish. For more information, see “Connecting the drive via
eSATA” on page 13.
(Sample Illustration) Connecting the USB cable
AC adaptor
NOTE
USB port

12 Setting up the Toshiba drive
5.375 x 8.375 ver 2.3
4Turn on the drive
Press the power button on the back of the drive to turn on the
drive.
(Sample Illustration) Turning on the power
5Install the software
After you connect and turn on the drive, the Toshiba Drive
Setup window displays on your computer screen.
On some systems, you may need to click Run Launcher.exe
and/or Allow in one or more pop-up messages before the Toshiba
Drive Setup window will display.
The Setup window offers the following options:
Click on your selection and follow the onscreen instructions to
activate or install the feature.
Option Click to:
Backup Software Install the Toshiba Backup software. For more
information, see “Using the Toshiba Backup
software” on page 19.
Drive Monitor Install the Drive Monitor application, which is
used to monitor used/free disk space and view
drive properties. For more information, see
“Checking used/free disk space and drive
properties” on page 18.
User’s Guide View the online User’s Guide (this document).
Power button
NOTE

13
Connecting the drive via eSATA
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After you activate or install a feature, the ( ) icon displays next to
the feature.
If you decide to install one or more of the software applications at a
later date, please note the drive must be connected to the computer
via USB to access the Setup window. The Setup window is not
accessible when the drive is connected via an eSATA cable. After
software installation, you can use the software in eSATA mode.
The Setup window displays each time you connect the drive to your
computer with a USB cable, until you have activated all of the
applications or until you select the “Do not show the Setup window
next time” checkbox.
To access the Setup window again after disabling it:
1. Make sure the drive is connected to the computer with a USB
cable (not an eSATA cable).
2. In My Computer or Computer, right-click the Virtual CD ( ) icon,
and select Open from the shortcut menu.
3. Double-click the Launch Setup ( ) icon. For more information
about the Virtual CD, see “Drive partitions” on page 14.
Connecting the drive via eSATA
If your computer has an eSATA connector, you can connect the
external hard drive to the computer with an eSATA cable (sold
separately) instead of a USB cable, if you wish.
Never connect the drive to a computer with both a USB cable and an
eSATA cable at the same time. Doing so could damage the drive
and/or the computer and may cause data loss.
Please note, for initial drive setup and software installation, the
drive must be connected via USB. Once you have installed the
software via USB, you can use the software via an eSATA
connection.
NOTE
NOTE

14 Drive partitions
5.375 x 8.375 ver 2.3
(Sample Illustration) Connecting an eSATA cable (sold separately)
Drive partitions
The external hard drive ships with two partitions: a Virtual CD
partition and a Toshiba HDD partition.
When you connect the drive to a computer, the drive mounts to your
system. This means the computer has established a communications
link with the drive.
When the drive is mounted, two icons appear in the computer’s file
management application (for example, My Computer or Windows®
Explorer), if the drive is connected via USB: one representing the
Virtual CD partition, and the other representing the Toshiba HDD
partition.
(Sample Image) Icons representing the drive partitions
If you connect the drive to your computer with an eSATA cable,
only the Toshiba HDD partition is visible. To access the Virtual CD
for installing software, connect the drive to your computer via USB.
The Virtual CD partition contains the included software in a
compressed format. When you install the software, it is
uncompressed and installed on the Toshiba HDD partition. For
more information on installing the software, see “Setting up the
Toshiba drive” on page 10.
The Toshiba HDD partition is the location for your files and folders.
You can drag and drop folders and files to the Toshiba HDD
partition using your computer’s file management application.
eSATA port
Virtual CD Toshiba HDD

15
Saving files to your external hard drive
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Saving files to your external hard drive
This section provides a basic overview of how to save files to your
external hard drive. However, the procedure for saving files to the
external hard drive may vary depending on the application you are
using. If necessary, please refer to the online help within your
application.
To save a file to the external hard drive:
1Select File, and then Save As in the application you used to
create the file.
2Select the external hard drive from the Save in drop-down list.
3Enter a name for the file in the File name field.
4Click Save.
The indicator light on the drive flashes as the file is written to
the disk.
Viewing folders and files on your external hard drive
To view a folder or file stored on the external hard drive:
1Double-click the Toshiba HDD ( ) icon in My Computer or
Computer.
A window displays, showing the folders and files stored on the
drive.
2Double-click on the file or folder you want to open.
Copying folders and files to your external hard drive
To copy a folder or file to the external hard drive:
1Click on the folder or file you want to copy in My Computer or
Computer. The object is selected.
2Select Edit, and then Copy from the window’s menu bar.
If necessary, navigate through the folder structure until the
Toshiba HDD icon is visible.
3Double-click on the Toshiba HDD ( ) icon.
4If you want to place a copy of the folder or file into a specific
folder on the external hard drive, double-click the folder you
want to place the copy in.
5Select Edit, and then Paste from the window’s menu bar.

16 Turning off/disconnecting the drive
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Turning off/disconnecting the drive
To avoid losing or corrupting data stored on the external hard drive,
be sure to follow the instructions in this section when you want to
turn off the drive or disconnect it from your computer.
Do not turn off or remove the external storage device while it is
writing or reading media.
❖Never turn off or disconnect an external storage device during
data read/write. Doing so can cause data loss.
If the external hard drive is connected to your computer with an
eSATA cable, always shut down the computer before turning off or
disconnecting the drive. Failure to do so may cause data corruption
or loss.
The procedure for turning off/disconnecting the drive varies
depending upon the type of connection (USB or eSATA) you are
using.
If you are using a USB connection
To turn off/disconnect the drive if you are using a USB
connection:
1Wait until all read/write activity stops (the power/drive in-use
light will stop flashing).
2Close all drive-related applications (for example, the Backup
Software Control Pad and the Drive Monitor/Disk Properties
window) by following these steps:
aClick the Close (X) button to close each window.
bRight-click each drive application icon in the Notification
Area/System tray of your Windows®desktop and select
Exit.
3Double-click the Safely Remove Hardware icon in the
Notification Area/System tray of your Windows®desktop.
(Sample Image) The Safely Remove Hardware icon in the
Notification Area/System tray

17
Turning off/disconnecting the drive
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4Select USB Mass Storage Device and then click Stop.
5Select Toshiba HDD and then click OK.
A message displays indicating it is safe to remove the device
from your computer.
6Turn off the drive and/or disconnect the USB cable connecting
the drive to your computer.
The procedure for safely removing a hardware device may vary
depending on your computer's operating system. Refer to the
documentation provided with your operating system if the above
procedure is not applicable to your system.
When you shut down your computer, the drive unmounts from the
system automatically. You do not need to manually unmount it.
Simply wait until the computer shuts down before disconnecting the
cable.
If you have installed the Drive Monitor application, you can also
safely remove the drive from your system by right-clicking on the
Drive Monitor icon in the Notification Area/System tray of your
Windows®desktop and selecting Eject. For information on installing
the Drive Monitor, see “Checking used/free disk space and drive
properties” on page 18.
If you are using an eSATA connection
To turn off/disconnect the drive if you are using an eSATA
connection:
1Wait until all read/write activity stops (the power/drive in-use
light will stop flashing).
2Close all open applications.
3Shut down your computer.
4Turn off the drive by pressing the power button on the back of
the drive.
5Disconnect the eSATA cable.
NOTE
NOTE
NOTE

18 Checking used/free disk space and drive properties
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Checking used/free disk space and drive properties
Use the Drive Monitor to view the following information about the
external hard drive:
❖Amount of used and free disk space
❖File system type
Installing the Drive Monitor
To install the Drive Monitor:
1Make sure the drive is connected to the computer with a USB
cable (not an eSATA cable).
2Click Drive Monitor in the Toshiba Drive Setup window.
If the Toshiba Drive Setup window is not displayed, do the following:
1. Make sure the drive is connected to the computer with a USB
cable (not an eSATA cable).
2. In My Computer or Computer, right-click the Virtual CD ( ) icon
and select Open.
3. Double-click the Install Drive Monitor ( ) icon.
For more information on the Virtual CD, see “Drive partitions” on
page 14.
3Click Install.
The application is extracted from the drive's Virtual CD partition
and installed in the Toshiba HDD partition.
After installing the Drive Monitor, you can switch to an eSATA
connection if you wish.
Viewing drive information
To view drive information, do one of the following:
❖Click the Drive Monitor icon in the Notification Area/System
tray of your Windows®desktop.
(Sample Image) The Drive Monitor icon in the Notification
Area/System tray
NOTE

19
Using the Toshiba Backup software
5.375 x 8.375 ver 2.3
The Drive Monitor window displays.
❖Point to the Drive Monitor icon in the Notification
Area/System tray of your Windows®desktop.
A pop-up window displays drive information.
Using the Toshiba Backup software
With the included Toshiba Backup software, you can easily back
up, or make copies of, your electronic files. You can choose to back
up:
❖your entire computer (includes your computer's startup disk
and all attached internal and external storage devices), or
❖all files of a certain type (for example, your music files), or all
files in a specific folder or set of folders.
You can specify that the backup task is executed immediately, or
schedule it to occur at a later time or repeatedly at certain intervals.
The software also enables you to restore your backup copies to the
original storage device or to another storage device, and provides a
synchronization utility for easily updating the files on one storage
device to match the files stored on another device.
Periodic back up of stored data
It is important to periodically back up, or make copies of, your
electronic files in case the storage device containing them fails,
making the original files inaccessible.
If you back up data to a different device other than the Toshiba
external hard drive, the Toshiba drive must still be connected to the
computer because the Backup software runs from the Toshiba drive.
Installing the Toshiba Backup software
The Toshiba Backup software is installed on the Toshiba HDD
partition, not on your computer's internal storage drive. This means
you can connect the drive to any computer, and have instant access
to the backup software. You do not need to install the backup
software on each computer you connect the drive to.
NOTE

20 Using the Toshiba Backup software
5.375 x 8.375 ver 2.3
To install the Toshiba Backup software:
1Make sure the drive is connected to the computer with a USB
cable (not an eSATA cable).
2Click Backup Software in the Toshiba Drive Setup window.
If the Toshiba Drive Setup window is not displayed, do the following:
1. Make sure the drive is connected to the computer with a USB
cable (not an eSATA cable).
2. In My Computer or Computer, right-click the Virtual CD ( ) icon
and select Open.
3. Double-click the Install Backup Software ( ) icon.
3Click Install.
The software is extracted from the drive's Virtual CD partition and
installed in the Toshiba HDD partition.
After installing the software, you may switch to an eSATA
connection if you wish. For information on using the software, see
“Using the Backup Software Control Pad” on page 20.
Using the Backup Software Control Pad
To use the Toshiba Backup software, open the Backup Software
Control Pad.
To open the Backup Software Control Pad:
❖Click the Backup Software icon in the Notification
Area/System tray of your Windows®desktop.
(Sample Image) The Backup Software icon in the Notification
Area/System tray
The Backup Software Control Pad displays.
NOTE