Toshiba STOR.E ALU 2 User manual

User's Manual
2.5" USB Hard Disk Drive
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STOR.E ALU 2

2EN
TABLE OF CONTENTS
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Check the Components. . . . . . . . . . . . . . . . . .4
Safety Instructions . . . . . . . . . . . . . . . . . . . . . .5
System requirements . . . . . . . . . . . . . . . . . . . .7
Installing the drive . . . . . . . . . . . . . . . . . . . . . .8
Connecting the drive to your computer . . .9
Dismount and disconnect the drive. . . . 10
Further Advise. . . . . . . . . . . . . . . . . . . . . . . . . 11
Frequently Asked Questions . . . . . . . . . . . 12
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . 14
TOSHIBA Support . . . . . . . . . . . . . . . . . . . . . 16
Regulatory Information. . . . . . . . . . . . . . . . 16
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3EN
INTRODUCTION
Thank you for choosing our TOSHIBA STOR.E ALU 2
USB Hard Disk Drive.
This product has been designed and manufactured in
accordance with Toshiba’s high quality product
standards, by incorporating the latest technology
and user-interface, whilst ensuring best-in-class
performance, quality, workmanship and
environmental friendly protection.
Please read this User’s Manual carefully, as it contains
all relevant information for installation, usage and
maintenance of the drive, as well as security and
safety advice.
In case it does not behave as expected, please refer
to the “Frequently Asked Questions” section at the
end of this manual.

4EN
CHECK THE COMPONENTS
This User’s Manual is uploaded on the drive itself. We
recommend to backup the User’s Manual onto a CD
or your local hard disk drive, directly after the drive
being installed.
USB CaBle
QUiCk Start GUide Warranty leaflet
2.5" STOR.E ALU 2

5EN
SAFETY INSTRUCTIONS
In order to avoid malfunction or damage of the
drive, please carefully follow the precautions
listed below.
• Makesurethatyoubackupallyourdataonthe
drive, as Toshiba is not responsible for data
corruption or data loss. Toshiba will not cover any
data recovery cost.
• Donot
•open the enclosure or drive
•disassemble the drive or parts of it
•place liquids near or on the drive, as it may
damage the drive, cause personal injury or may
result in an electrical shock or fire
•bump, drop or jar the drive
•move the drive while operating, as data damage
may happen
•use other connectors than USB 2.0 bus powered
types
•disconnect cables while operating. Please
dismount the drive first!
•expose the drive to temperatures outside the
range of 5° - 40°C while operating, and
temperatures of -20° - 60°C while switched off
•expose the drive to wet or damp conditions
•cover the drive during operation, as it may
become overheated
•place the drive close to hot appliances

6EN
• Immediatelydisconnectthedriveif
•smoke or an unusual smell is coming from the
drive enclosure
•water has entered the drive enclosure or if it
becomes wet
•an object has entered the drive enclosure
•the cable has been damaged (in such case
replace the cable with a new one)
If the drive behaves not as expected or you have
doubts about the electrical safety, please contact
immediately the TOSHIBA hotline or an
authorised reseller!

7EN
SYSTEM REQUIREMENTS
•Microsoft® Windows® XP or higher
•USB port
•SPECIFICATIONS
- Dimensions: 120,53 (L) x 76,99 (W) x 11,70 (H)
- Weight: approx. 140 g
- Power (in): 5 V, 1 A max.
Powered by USB bus power.
By default only one USB port (5 V, 500 mA).

8EN
INSTALLING THE DRIVE
Some information about bus-powered operation
and the supplied USB cable:
•Your drive is bus-powered. Therefore, there is no
need to connect an external power supply as all
needed current will be supplied by the
connected USB port.
•Passive USB hubs or USB connectors like
keyboards, mice or similar products cannot be
used or connected to the drive.
•Make sure that the connectors will be inserted
correctly.
•Never use pressure for connecting the cables.
Check the polarity before connecting!

9EN
CONNECTING THE DRIVE TO
YOUR COMPUTER
1. With your computer powered on and fully booted
up, plug the primary USB type A connector into a
USB port of your host system, or an active USB HUB.
2. Now, plug in the mini-USB connector into the
corresponding port of the drive itself.
Immediately,
 • thePower/Dataindicatorlightwillilluminate
 • thedrivewillpowerup
 • thedriveshouldmountandanewdriveicon
should appear in “My Computer”
PC
mini-USB
connector
USB type A connector
(plug into your computer)

10 EN
DISMOUNT AND DISCONNECT
THE DRIVE
It is strongly recommended not to unplug the
drive by just unplugging the cable connection as it
may be that data is written to the drive at that
time.
Such data will be lost and the drive may be
damaged physically!
Please follow the steps below for a safe dismount
of the drive:
1. Click the “Safely Remove – icon”
A pop-up message box will appear listing the
external devices connected to your computer.
2. Select the TOSHIBA drive.
After a few seconds, you will get the notification
that it is now safe to remove the device.
3. Click “OK” and you can unplug the drive now.
Cleaning the drive case / enclosure
Before cleaning the drive, make sure that it’s
physically disconnected from the computer. We
suggest to use standard products for cleaning it and
to make sure that possible remaining liquid on the
surface will be wiped off.

11 EN
FURTHER ADVISE
For any further action of normal operation such as
renaming the drive, backup data, or file management,
we suggest to read your operation system user’s
manual.
Also for maintenance tasks such as defragmenting
and optimisation we suggest to refer to the operating
system user’s manual.
We also strongly suggest having anti-virus software
installed to protect your data against intended
damage caused by virus or trojan programs.

12 EN
FREQUENTLY ASKED
QUESTIONS
Q: Do I need to format my drive after installation?
A: No, as the drive is already formatted during the
manufacturing process
Q: Do I need USB drivers for Microsoft® Windows®
XP or higher?
A: No, they are already available with your
operating system.
Q: Can I boot my system from the drive?
A: No, because Windows does not support booting
from external hard disk drives.
Q: Why doesn’t the drive need a fan?
A: The drives are designed to have optimal heat
dissipation, and therefore no fan is required. This
results in a near silent operation.
Q: Why is the capacity of my drive (as shown in
Windows) lower than the drives actual stated
capacity?
A: This difference can be explained because of the
different methods of calculating the capacity.
Hard drive manufacturers calculate on the
decimal system, while the operating system
calculates in the binary system.
Example decimal:
1GB = 1.000MB = 1.000.000KB = 1.000.000.000
bytes

13 EN
Example binary:
1GB = 1.024MB = 1.048.576KB = 1.073.741.824
bytes.
As a result, a 120GB (decimal) hard disk appears
in Windows to have just 112GB (binary)
Q: Can I use my drive to copy an operating
system from one computer to another?
A: No, you must follow the operating system
supplier instructions for installation. A simple
copy does not work.
Q: Does Toshiba offer Data Recovery Service?
A: Yes, Toshiba offers a Data Recovery Service for
external hard drives. Please check our website
www.toshiba-europe.com/servicesforfurther
information about this service.
Q: My Drive does not power up even though the
cables are connected properly.
A: Try another USB port at your host system or
Please check if a so called "Y-cable" solves the
problem, as some USB ports may not supply
sufficient power. Cables can be purchased at
electronic parts shops.

14 EN
TROUBLESHOOTING
My computer does not recognize the disk drive at all.
• Makesureallofyourconnectionsaresecure.
• IfyourdriveisconnectedviaaUSBhub,make
sure that it has its own power supply.
• Ifusinganadd-oncard,makesureitisworking
properlyandupdatethesoftware/firmware.If
using Windows XP make sure you have Service
Pack 1 or later.
Is it dangerous if the drive feels warm whilst in
operation?
A: This is normal, and therefore not dangerous.
The drive gives me a “Device cannot start.
A: Two possible reasons. It is either a power
problem and you should check the connections,
or the drive has a malfunction and requires
service.
I cannot see my drive in “My Computer”, but it
does appear in the Device Manager.
A: Follow these instructions:
1. Right click on “My Computer”.
2. Select “Manage” in the pop-up menu.
3. Select “Disk Management”.
You should see a list of available storage devices.

15 EN
4. Check, whether your drive is listed.
5. Right click on the right hand box and select
“Delete Partition” in the pop-up menu.
6. Right click on the box and select “Create New
Partition” in the pop-up menu.
7. Then select “Primary Partition” in the partition
wizard window. Click next.
8. A drive letter will be displayed, which you can
change. Click next.
9. Confirm to format the drive.
As I try to format the drive, I receive the message
“Could not complete format”.
A: This can be caused by formatting the drive with
FAT file system.
Try “NTFS” file system. This should solve the
problem.
The drive seems to be operating slower than
480 Mbps (USB 2.0 specification).
A: Make sure that you are using a USB 2.0 port, and
not the old V1.1 standard.
There are some possibilities, like available CPU
resources, other connected USB devices at the
same time which may cause some slower
operationthantheideal480Mbps/s.

16 EN
TOSHIBA SUPPORT
Need help?
For the latest driver updates, User's Manuals & FAQs
please have a look at the
TOSHIBA options & services support page:
computers.toshiba.eu/options-support
Please see computers.toshiba.eu/options-warranty
for the TOSHIBA hotline numbers.
REGULATORY INFORMATION
CE compliance
This product is CE marked in accordance with the requirements of the
applicable EU Directives. Responsible for CE marking is Toshiba Europe
GmbH, Hammfelddamm 8, 41460 Neuss, Germany. A copy of the
official Declaration of Conformity can be obtained from following
website:http://epps.toshiba-teg.com.
Working Environment
The Electromagnetic Compliance (EMC) of this product has been
verified typically for this product category for a so called Residential,
Commercial & Light Industry Environment. Any other working
environment has not been verified by Toshiba and the use of this
product in these working environments is maybe restricted or cannot be
recommended. Possible consequences of the use of this product in non
verified working environments can be: Disturbances of other products
or of this product in the nearby surrounding area with temporarily
malfunctionordataloss/corruptionasresult.Exampleofnonverified
working environments and related advices:

17 EN
Industrial environment (e. g. where 3-phase mains is being used
mainly): Danger of disturbances of this product due to possible strong
electromagnetic fields especially near to big machinery or power units.
Medical environment: The compliance to the Medical Product
Directive has not been verified by Toshiba; therefore this product
cannot be used as a medical product without further verification. The
use in usual office environments e.g. in hospitals should be no
problem if there is no restriction by the responsible administration.
Automotive environment: Please search the owner instructions of the
related vehicle for advices regarding the use of this product (category).
Aviation environment: Please follow the instructions of the flight
personnel regarding restrictions of use.
Additional environments not related to EMC
Outdooruse:Asatypicalhome/officeequipmentthisproducthasno
special resistance against ingress of moisture and is not strong shock
proofed.
Explosive atmosphere: The use of this product in such special working
environment (Ex) is not allowed.
Following information is only valid for EU-member States:
REACH — Compliance Statement
The new European Union (EU) chemical regulation, REACH
(Registration, Evaluation, Authorization and Restriction of Chemicals),
entered into force on 1 June 2007.
Toshiba will meet all REACH requirements and is committed to provide
our customers with information about the chemical substances in our
products according to REACH regulation.
Please consult the following website www.toshiba-europe.com/
computers/info/reach for information about the presence in our
articles of substances included on the candidate list according to
article59(1)ofRegulation(EC)No1907/2006(“REACH”)in
a concentration above 0.1% weight by weight.

18 EN
Disposal of products
The crossed out wheeled dust bin symbol indicates that
products must be collected and disposed of separately from
household waste.
The black bar indicates that the product was placed on the
market after August 13, 2005.
By participating in separate collection of products, you will help
to assure the proper disposal of products and thus help to prevent
potential negative consequences for the environment and
human health.
For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com)orcontactyourlocal
city office or the shop where you purchased the product.
NOTICES
© 2009 TOSHIBA Europe GmbH. All rights reserved.
TOSHIBA reserves the right to make technical changes. TOSHIBA
assumes no liability for damages incurred directly or indirectly from
errors, omissions or discrepancies between this product and the
documentation.
The Toshiba name and its logos are registered trademarks of Toshiba.
Other trademarks mentioned or appearing in this document are the
property of their respective owners. Errors and omissions excepted.
StoreAlu2_2.5-UM-V1/1009

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