Toshiba PERCEPTION 4000 User manual

TOSHIBA
BUSINESS
TELEPHONE
SOLUTIONS
PERCEPTION
4000
STANDARD TELEPHONE
QUICK
REFERENCE
GUIDE

■ACCOUNT CODE ENTRY
To Enter a Forced Account Code:
■Dial the desired destination number.
■Listen for recall dial tone.
■Enter the necessary account code.
■Listen for success tone and wait for the call to
be established.
To Enter an Optional Account Code:
■Establish an outgoing or incoming call and ask
the party to wait.
■Press the hookswitch and listen for recall dial
tone.
■Enter the Account Code access code
______.
■Listen for recall dial tone.
■Enter the desired account code.
■Listen for success tone and wait to return to the
held party.
■AUTHORIZATION CODE ENTRY
To Enter an Authorization Code:
■Enter the Authorization Code
access code ______.
■Listen for recall dial tone.
■Enter the desired authorization code.
■Listen for dial tone.
■Dial the desired destination number or enter the
desired feature access code.
■CALL FORWARD
To Forward Calls to Another
Destination:
■Enter the Call Forward—All Calls (CFAC),
Call Forward—No Answer (CFNA), or
Call Forward—Busy/No Answer (CFBN)
access code:
Call Forward—All Calls: ______
Call Forward—No Answer: ______
Call Forward—Busy/No Answer: ______
■Listen for recall dial tone.
■Dial the number of the destination to which calls
will be forwarded. When dialing an off-premises
number, include any necessary trunk access
code or Least Cost Routing (LCR)
access code ______.
■Listen for success tone.
To Cancel Call Forward:
■Enter the Call Forward Cancellation
access code ______.
■Listen for success tone.
STANDARD TELEPHONE
QUICK REFERENCE GUIDE -1-

■CALL HOLD
To Place a Call on Hard Hold:
■Ask the connected party to wait.
■Press the hookswitch.
■Listen for recall dial tone.
■Enter the Call Hold access code ______.
■Listen for success tone and, if desired, hang up
your telephone.
To Retrieve a Call on Hard Hold:
■Press the hookswitch.
■Wait to be connected to the held call.
■CALL PARK
To Park a Call Locally:
■Establish a two-way connection.
■Press the hookswitch and enter the Call
Park—Local access code ______.
■Listen for success tone.
To Retrieve a Call Locally:
■Enter the Call Park—Local access
code ______.
■Wait to be connected to the parked call.
To Park a Call Remotely:
■Establish a two-way connection.
■Press the hookswitch and enter the Call
Park—Remote access code ______.
■Listen for recall dial tone.
■Dial the number of the station where the call is
to be parked.
■Listen for success tone.
To Retrieve a Call Remotely:
■Enter the Call Park—Remote
access code ______.
■Listen for recall dial tone.
■Dial the number of the station where the call is
parked.
■Wait to be connected to the parked call.
■CALL PICKUP
To Answer a Call Ringing within Your
Call Pickup Group:
■Enter the Call Pickup—Group
access code ______.
■Wait to be connected to the calling party.
To Answer a Call Ringing in Another
Call Pickup Group:
■Enter the Call Pickup—Directed Group
access code ______.
STANDARD TELEPHONE
QUICK REFERENCE GUIDE -2-

■Listen for recall dial tone.
■Dial the number of any station that is a member
of the group in which the call is ringing.
■Wait to be connected to the calling party.
To Answer a Call Ringing at Another
Station:
■Enter the Call Pickup—Directed access
code ______.
■Listen for recall dial tone.
■Dial the number of the ringing station.
■Wait to be connected to the calling party.
■CALL TRANSFER
To Transfer a Call:
■Establish a two-way connection.
■Press the hookswitch, listen for recall dial tone,
and dial the number of the station that is to
receive the call.
■Listen for ringback tone.
■Hang up; or wait for the called party to answer,
announce the call, and then hang up.
■CALL WAITING
To Answer a Waiting Call:
■Establish a two-way connection.
■After hearing the Call Waiting tone, press the
hookswitch, listen for recall dial tone, and enter
the Swap access code ______.
■To alternate between calls, continue to press the
hookswitch, listen for recall dial tone, and enter
the Swap access code.
■CAMP-ON
To Perform an Off-hook Camp-on:
■Remain off-hook and wait for busy tone to
change to success tone.
■Wait for ringback tone, which will sound when
the called party hangs up.
To Perform an On-hook Camp-on:
■Remain off-hook and wait for busy tone to
change to success tone.
■Hang up and wait for a camp-on callback, which
will occur when the called party hangs up.
To Cancel a Registered Camp-on:
■Enter the Camp-on Cancellation access
code ______.
■Listen for success tone.
STANDARD TELEPHONE
QUICK REFERENCE GUIDE -3-

■CAMP-ON TRANSFER
To Perform a Camp-on Transfer
■Establish a two-way connection.
■Press the hookswitch, listen for recall dial tone,
and dial the number of the destination that is to
receive the call.
■After receiving busy tone, wait on the line for
busy tone to change to success tone.
■Hang-up. This will camp the transferred call onto
the busy line.
■CONSULTATION HOLD
To Consult with a Third Party:
■Establish a two-way connection.
■Press the hookswitch and listen for recall dial
tone.
■Dial the number of the third party and listen for
ringback tone.
■After the called party answers and you are
through consulting, you can return to the held
party by pressing the hookswitch twice. This will
automatically disconnect the called party.
■DO NOT DISTURB
To Register Do Not Disturb:
■Enter the Do Not Disturb access
code ______.
■Listen for success tone.
To Cancel Do Not Disturb:
■Enter the Do Not Disturb Cancellation
access code ______.
■Listen for success tone.
■EIGHT PARTY CONFERENCE
To Set up a Conference of up to Eight
Members:
■Establish a two-way connection.
■Press the hookswitch and enter the Eight
Party Conference access code ______.
■Listen for recall dial tone.
■Dial the number of the third party and listen for
ringback tone. If the called party is busy or does
not answer, press the hookswitch to return to
the held party.
■When the called party answers, press the
hookswitch to form a three-way conference.
■To add each additional party, press the
hookswitch, listen for recall dial tone, and dial
the number of the desired party. (6)
■Listen for ringback tone and wait for the called
party to answer. (7)
STANDARD TELEPHONE
QUICK REFERENCE GUIDE -4-

■Press the hookswitch to join all parties. (8)
■Repeat steps 6 ~ 8 until all desired parties are
joined.
To Release the Last-added Party from
a Conference:
■Press the hookswitch and listen for recall dial
tone. (1)
■Enter the Eight Party Conference
Release access code ______. (2)
■Continue to release each last-added party by
repeating steps 1 and 2.
■LAST NUMBER REDIAL
To Place a Call via Last Number
Redial:
■Enter the Last Number Redial
access code ______.
■Listen for ringback tone.
■LEAST COST ROUTING (LCR)
ACCESS
To Access Least Cost Routing:
■Enter the Least Cost Routing
access code ______.
■Dial the desired destination number.
■MESSAGE WAITING
To Register a Callback Message:
■After dialing a busy or unanswered station,
press the hookswitch and enter the Message
Waiting Registration access code ______.
■Listen for success tone.
To Retrieve Messages:
■Enter the Message Waiting Retrieval
access code ______.
■After reviewing any voice mail messages, hang
up and enter the Message Waiting
Retrieval access code again to call back any
station that has left a message.
■NIGHT ANSWER ACCESS
To Answer a Night Answer Call:
■After hearing the night answer bell, go off-hook
and enter the Night Answer access code
______.
■Listen for recall dial tone.
■Enter the number of the ringing night answer
bell (1 ~ 3 digits).
■Wait to be connected to the incoming call.
STANDARD TELEPHONE
QUICK REFERENCE GUIDE -5-

■SPEED CALLING
To Place a Call via Speed Calling:
■Enter the Speed Calling—System or
Speed Calling—Group access code.
Speed Calling—System: ______
Speed Calling—Group: ______
■Listen for recall dial tone.
■Enter the desired Speed Calling index number.
(Speed Calling—System: 000 ~ 999; Speed
Calling—Group: 0 ~ 9.)
■Dial any remaining digits needed to place the
call.
■Listen for ringback tone.
■SWAP
To Swap a Connected Call and a Call
Waiting Call:
■After hearing the Call Waiting tone, press the
hookswitch, listen for recall dial tone, and enter
the Swap access code ______.
■To alternate between the held call and the new
call, continue to press the hookswitch, listen for
recall dial tone, and enter the Swap access
code.
■THREE-WAY CALLING
To Perform a Three-way Call
Connection:
■Establish a two-way connection.
■Press the hookswitch and listen for recall dial
tone.
■Dial the number of the desired third party.
■Listen for ringback tone and wait for the called
party to answer.
■Press the hookswitch to join all three parties.
■VOICE PAGING — SYSTEM
To Place a Voice Page to All Zones:
■Press the hookswitch to place any current caller
on “soft hold.”
■Enter the System Paging
access code ______.
■Make your paging announcement.
■Hang up; or in order to connect directly to the
paged party, stay on the line.
To Answer a System Page:
■Enter the System Paging Retrieval
access code ______.
■Wait to be connected to the held party.
STANDARD TELEPHONE
QUICK REFERENCE GUIDE -6-

■VOICE PAGING — ZONE
To Place a Voice Page to a Specific
Zone:
■Press the hookswitch to place any current caller
on “soft hold.”
■Enter the Zone Paging access code ______.
■Enter the desired paging zone number.
■Make your paging announcement.
■Hang-up; or in order to connect directly to the
paged party, stay on the line.
To Answer a Zone Page:
■Enter the Zone Paging Retrieval access
code ______.
■Enter the number of the zone in which a call is
being held for you.
■Wait to be connected to the held party.
Toshiba America Information Systems, Inc.
Telecommunication Systems Division
9740 Irvine Boulevard, Irvine, CA 92718
[phone]
Item Number: P4K-QR-STDTELR2
4010338
STANDARD TELEPHONE
TOSHIBA