Toshiba Strata CIX DP-5000 series User manual

TOSHIBA
CIX
STRATA
®
Business Telephones
Helping You
Communicate Better
DP5000-series Telephone
Quick Reference Guide
TM

Strata CIX DP5000-series Telephone Quick Ref Guide Vol 2 05/09 3
Important
Business Communications Division use this opportunity to inform
Customers/End-users that the new DP5000 terminals will only work
with the Netserver 4.3.46F and above as it is not compatible with the
older versions of Netservers.

4Strata CIX DP5000-series Telephone Quick Ref Guide Vol 2 05/09
DP5000-Series Telephones
20 Programmable Feature Buttons
9-Line LCD
M
N
20 Programmable Feature Buttons
4-Line LCD

Strata CIX DP5000-series Telephone Quick Ref Guide Vol 2 05/09 5
10 Programmable Feature Buttons
4-Line LCD

6Strata CIX DP5000-series Telephone Quick Ref Guide Vol 2 05/09
Legend
A. Status LED (message and ringing)
B. LCD Display
C. Softkeys
D. Programmable Feature Buttons
E. Message Waiting LED Button
F. Microphone LED Button
G. Speaker LED Button
H. Volume
I. Hold Button
J. Microphone
K. Tilt stand
L. Off-Hook Button (Single Line Telephone)
M. History button – Provides the Caller-ID history on a Strata
CIX extension
N. Shift Button – Toggle between Programmable Feature
Buttons 1-10 and 11-20
Single Line Telephone
1Programmable Button

Strata CIX DP5000-series Telephone Quick Ref Guide Vol 2 05/09 7
Personal Preferences
To customise your telephone, you can adjust the following settings.
Volume Control
³To adjust handset volume
³During a call, press down Vol Vor Vol W. When you hang
up, volume returns to default.
³To adjust the speaker volume for internal/external calls and
background music
³Press and use Vol Vor Vol Wto adjust volume level.
Press to exit.
³To adjust Ring Tone, Handsfree Answerback and Speaker
Off-hook Call Announce
³With an idle phone and handset on-hook, press Vol Vor
Vol W.
LCD Contrast
Available on backlit telephones and backlit add-on module.
³To adjust the LCD contrast on the backlit telephones
1. Press and hold down the button.
2. Press and release Vol Vor Vol Wrepeatedly.
Note Holding down the Vol key does not continue to change
the setting. The key must be pressed for each step of contrast
change.
³To adjust the LCD contrast on the Add-on Module
1. Press +3+6+9(simultaneously).
2. Press Contrast + or Contrast - softkey/button to increase
or decrease contrast.
3. Lift the handset off-hook / on-hook to save settings.
Brightness Control
Available on backlit telephones and backlit add-on module.
³To change the LCD back light brightnessFor the 4-line LCD
telephones:
1. Press +3+6+9(simultaneously).
2. To increase or decrease brightness, press Bright or Dim
softkey on the telephone and press Bright or Dim softkey
on the add-on module.
3. Lift the handset off-hook / on-hook to save the settings.

8Strata CIX DP5000-series Telephone Quick Ref Guide Vol 2 05/09
Backlight On / Off
Available on backlit telephones and backlit add-on module.
³To change Backlight Settings
1. Press +3+6+9(simultaneously).
2. Press the button.
3. Use table below to choose preferred settings.
4. Press to save settings.
Notes
•Use he four programmable feature buttons on the bottom of
the row. If you have two rows of buttons, use the ones on the
left hand side.
•Synchronised setting turns the backlight on when there is
any activity on the telephone, and then keeps the backlight
on for 30 seconds. (This is the default setting). Refer to
DP-5000 series Telephone User Guide for additional
settings.
Quick Reference Features
Below is a list of features to help you with basic telephone functionality.
Making a Call
Handset
1. To make a call, lift the handset, then dial the number.
2. When connected, you can continue to use the handset or switch
to speakerphone by pressing and replacing the handset.
Spkr Button
1. To make a call, press .
2. Dial the number.
3. When connected, you can continue to use the speakerphone or
lift the handset and continue the conversation.

Strata CIX DP5000-series Telephone Quick Ref Guide Vol 2 05/09 9
Dial Directory
1. Press DIR soft key to access the Select Directory menu.
2. Choose the directory you wish to access and use the dial pad to
enter the name.
The soft keys on the Select Directory are:
My = Personal Speed Dial Names
EXTR= System Speed Dial Names
INTR = Directory Number Names
Dial = Cancel directory, get dial tone.
•Press FIND to start the directory search.
•Press NEXT to move forward.
•Press BACK to move backwards.
•Press CALL to connect to the directory entry
selected.
•Press CNCL to quit the directory search.
Notes
•If a directory is not selected and a name is entered, all
directories will be searched.
•To enter names from the dial pad, press the dial pad button
associated with the letter to be entered. Press the button once
for the first letter, twice for the second letter, etc. Left and
Right Soft Keys are available to move the cursor.
Answering a Call
Incoming calls will ring on your telephone and be accompanied by a
green flashing PDN button (your extension button). The status light on
the top of your phone will also flash:
RED for incoming external call
GREEN for incoming internal call.
³Lift the handset or press .
Note If you don’t have Ringing Line Preference: press the
flashing line or extension button and lift the handset.
Caller ID Button
³To scroll through a list of numbers that called your telephone
The following steps require your telephone to have a
programmed feature button for Caller ID.
1. Press the Caller ID button.
2. Use Vol Vand Vol Wor NEXT and PREV softkeys to
scroll through the numbers.
3. Press CALL to dial the number.

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Call Forward - Any Calls (Internal & External)
³Enter the button sequence below
All Calls: Press Ext. + #6011 + Destination Number
Busy: Press Ext. + #6021 + Destination Number
No Answer: Press Ext. + #6031 + Destination Number +
Timer (seconds, 2-digits) + #
Busy No Answer: Press Ext. + #6041 + Destination Number +
Timer (seconds, 2-digits) + #
Cancel: Press Ext. + #6051
Call Park Orbits
³To park a call
1. While on a call, press Call Park.
2. Specify the Park Orbit using one of the following:
•Press *and the system automatically selects a General
Park Orbit between 7000~7019. The chosen orbit
appears on the LCD.
•Enter a valid extension.
•Press #and the system automatically selects your
extension as the orbit.
3. Hang up. If the parked call is not retrieved, the call rings back
to your phone.
³To retrieve a parked call
1. Press Call Park.
2. Enter the Orbit Number where the call is parked.
Call Transfer
³Simple Transfer
1. While on a call, press TRNS soft key.
2. Dial the extension number and the call is transferred.
³If your telephone doesn’t have a display, or if you would like
to announce the call
1. While on a call, press .
2. Dial the extension number. (Optional: Stay on the line to
announce the call).
3. Hang Up.
Note During call transfer you can reconnect to the original
caller by pressing your flashing extension button.

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Conference Calls
1. While on a call, press .
2. Call another station or outside line.
3. When the called party answers, press . All parties are
conferenced.
Note If you receive a busy tone or if the station does not
answer, press the flashing line button to return to the original call.
4. Repeat Steps 1~3 to add more lines. You can conference up to
eight parties.
³To transfer conference control
Note When the person who initiates the conference (master)
hangs up, control transfers to the first internal station added to the
conference. If no internal stations are in the conference, the call
disconnects.
1. Perform Steps 1 and 2 above to add the line to which you wish
to transfer conference control.
2. Announce the call and hang up to transfer the call. This station
is now the conference “master” with the ability to add or delete
parties.
³To hold a conference call
³If you are the “master” conference controller, press once
(or twice for Executive Hold) to place the conference call on
hold.
The conference continues and you can join at any time
without giving up “master” abilities. Music-on-hold is
suppressed in this mode.
³To conference two outside Lines
1. While talking on an outside call, press .
2. Access an outside line.
3. After the party answers, press twice and hang up.
Note If you receive a busy tone or if the station does not
answer, press the flashing line button to return to the original call.

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Hold
1. To place a call on Hold, press the button.
2. To return to the held call, press the held line’s button.
If you do not return to the held call, it rings back to your phone.
If you are busy on another call, you hear two tone bursts. If the
held party hangs up, the call is released.
³To place a call on Exclusive Hold
³While on a call, press twice. This places the call on
Exclusive Hold; no one else will be able to access that line.
³To place a call on Automatic Hold
³While on a call, press another extension button to receive/
originate a new call. You can switch between calls without
having to press .
Make sure this feature is programmed on your system; if not,
existing calls will drop.
Mic/Mute Button
Mute on the IP5000-series telephones mutes not only the microphone
but also the handset microphone as well. The MIC button on the
telephones toggles between Mic and Mute. When Mic button is lit,
handsfree communication is supported, when is pressed and light
is off, Mute is enabled.
³During a handsfree conversation, press the Mic key, the red
indicator will turn off; the microphone and handset are
muted.
³Press the Mic key again to resume hands free communication,
the red indicator will turn on.
One Touch
³To store a number on the One Touch button
1. Dial #9876.
2. Press a One Touch button.
3. Enter the number to be stored.
4. Press the One Touch button again.
Note One Touch buttons must be programmed on a
Programmable Feature Button.
Paging
³To make an All Call Page
1. With the handset off-hook, press All Call Page. This pages
all phones in the All Call Page Group, and may page external
speakers (depends on programming).
2. Make your announcement, then hang up.

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Speed Dial
³To store a Station Speed Dial Number
1. Dial #9876.
2. Press .
3. Enter a Speed Dial Code (100~199).
4. Enter the number to be stored (32 digits max.).
5. Press button to store the entry.
6. Repeat steps 2~5 to add more speed dial numbers.
7. To end programming session, lift and replace the handset.
³To clear a number from a Station Speed Dial code
³Repeat the previous procedure skipping Step 4.
³To make a call using Speed Dial
1. Lift the handset. Press , then dial the Speed Dial
Number.
2. Access a outside line (if necessary).
Note You may need to lift the handset and access an outside
line before pressing (depending on your telephone setup).
Shift Key
Note This feature is only available on a 9-Line display
telephone.
If the LCD screen is set to view buttons 11-20 and a call comes in on
button 1, the phone will ring and the caller ID information will display
on top of the screen. Press the “shift” key to view buttons 1-10 and
answer the call.
History Key
Incoming calls to your extension with Caller ID can be recorded into a
rolling list that is saved on your telephone. The call information is
placed in the list along with the number, name (if provided), time and
date of the call, and status of the call (answered, abandoned, or
redirected). You can access this list from an LCD telephone with a
flexible Caller ID or button.
³To view saved Caller ID information
1. When your station is idle, press the Caller ID or (Insert
History label) button. The Caller ID LED lights green and the
latest record displays.
2. Use the soft keys (Next, Prev, Call or Exit) to view and place
calls.
Note Caller ID is displayed when a call is first answered
and will be displayed for the first 15 seconds of the
telephone call.

14 Strata CIX DP5000-series Telephone Quick Ref Guide Vol 2 05/09
CAUTION! Do not use cleansers that contain benzene, paint
thinner, alcohol or other solvents on the
telephone's rubber feet. The colour of the
rubber may transfer to the desk or mounting
surface.

Strata CIX DP5000-series Telephone Quick Ref Guide Vol 2 05/09 15

16 Strata CIX DP5000-series Telephone Quick Ref Guide Vol 2 05/09
DP5000-QRG-VA
Version B, Vol 2 May 2009
TOSHIBA
Toshiba Information Systems U.K.
Business Communications Division
Weybridge Business Park, Addlestone Road,
Weybridge, KT15 2UL
([phone]
www.telecoms.toshiba.co.uk