
1.
Do not pour detergent into the tank. Doing so could cause damage to the household
or product. Detergent that contains fluorine components (calcium hypochlorite)
could damage devices inside the tank. Resulting malfunctions such as water shutoff
problems could cause water leaks that could result in flooding damage to property,
such as household belongings.
2.
All materials are written based on the latest product conditions at the time of
printing. However, TOTO China reserves the right to change product specifications,
packaging, or supply conditions at any time.
We may change this without prior notification.
3.
Installing this product with cement is prohibited. TOTO shall not be held responsible
for any damage to toilets caused by cement installation.
4.
Use only the included discharge connection parts. If the building's plumbing uses a
trap structure, it could impact the flushing performance of the product.
Caution: If any other issue occurs during use, contact the TOTO After
Sales Service Department.
Malfunction 5: Water leaks from the tank.
1.
If the water in your region is of a hard quality, clean the toilet with toilet cleaner at
least once per week. This will keep the water discharge outlet clean and the toilet
flushing properly. Use a long brush to clean inside the water discharge outlet and
water passage. This can prevent mineral matter from accumulating. Although most
detergents will not damage the surface of the toilet, be sure to follow the detergent
manufacturer's instructions when cleaning. Do not use corrosive chemicals or liquids.
2.
Do not flush newspaper, diapers, sanitary products, or other foreign matter down
the toilet. Doing so could clog the toilet pipeline.
3.
Do not subject the toilet to strong forces or impacts. Otherwise, the toilet may break,
causing injury or leaks that may damage property.
4.
Do not use this product in environments subject to temperatures of 0° or below.
5.
When you first use the product, slowly open the shutoff valve and confirm that there
are no water leaks between the water supply hose and tank unit, and between the
water supply hose and shutoff valve connection area.
6.
Adjust the water level if the water level inside the tank is lower than the standard
water line (WL). Otherwise, flushing performance will be affected (refer to Figure 2).
7.
If the water pressure is high, tighten the shutoff valve appropriately to prevent the
shutoff valve and hose from disconnecting.
Customer Usage Precautions
WARNING
Possible cause
The water supply valve nut
is loose.
1Retighten the water supply valve nut.
The clamping of the shutoff
valve is loose.
2Retighten the shutoff valve.
The water supply hose or
flexible hose is loose.
3Retighten the water supply hose or
flexible hose.
Solution
Malfunction 4: Water is not stored in the tank.
Possible cause
The shutoff valve is closed. Open the shutoff valve.
The float ball is caught on
the side of the tank.
Adjust the position of the water supply valve.
The filter is clogged.
Contact TOTO After Sales Service to have
the filter cleaned.
Malfunction 1: Cannot flush
Malfunction 2: The toilet is clogged or does not flush smoothly
Malfunction 3: Water does not stop
Malfunction Troubleshooting
Possible cause
The shutoff valve is closed. Open the shutoff valve.
The discharge valve's ball chain is loose
and unable to lift the float valve.
Adjust the length of the discharge valve's
ball chain.
Possible cause
The seal surface on the
discharge valve unit is dirty. Clean the discharge valve seal surface.
The seal surface on the
water supply valve is dirty.
Contact TOTO After Sales Service to
have the filter cleaned.
The float ball was caught
on the tank wall.
Adjust the position of the water supply valve.
The discharge valve does
not shut tightly.
Follow the discharge valve installation
procedure and reinstall the discharge valve.
The discharge valve's ball
chain is not the proper length.
Adjust the length of the discharge valve's
ball chain.
Possible cause
The toilet is clogged.
Clean any foreign matter from within the discharge pipe.
The water supply hose is
installed incorrectly.
Install the water supply hose
(refer to Figure 1).
Water supply is slow. The water supply pressure must be 0.05
Mpa (dynamic) or higher.
The water passage pipe is
clogged.
Clean any foreign matter from within the
water passage pipe.
Figure1
Figure2
Water supply valve Water supply hose
Be sure to confirm water supply after installing the toilet.
Confirm that the water shutoff position matches the WL on the
inner wall of the tank. If they do not match, adjust the height of the
shutoff valve (refer to the following figure).
Adjust using a
flat-head screwdriver
Clockwise: Raise water level
Counterclockwise: Lower water level
• After installation, unseen dirt (oil or adhesive for piping) may remain in the
toilet bowl.
Be sure to wipe it off using a non-abrasive neutral detergent for toilets.
Otherwise, the toilet bowl surface may not flush completely clean.
• Make sure that there are no scratches or other damage on the ceramic
surface.If the ceramic surface is tightly pressed or rubbed against metals
(watchbands, belt buckles, etc.), black or silver streak marks may be left
on the surface.
• Be sure to close the water supply valve and clean the water supply filter
after a trial-run.
* After cleaning the filter, open the water supply valve.
•After the trial-run (flush) of the toilet bowl, check the toilet bowl inside for
foreign matter such as chips of cut pipe, etc. Foreign matters such as
transmitted rust can stick to the sides.
Adjusting the water level
Water supply hose
Overflow pipe
WL
Solution
Solution
Solution
Solution
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