Toto MS980CMG User manual

MS980CMG
Neorest 550 Elongated Toilet/Bidet
FEATURES
• Cyclone®siphon jet flushing system, low
consumption (1.05GPF/4.0LPF and 1.6GPF/6.0LPF)
• SanaGloss®ceramic glaze - SanaGloss glaze
prevents debris, and mold from sticking to ceramic
surfaces, leading to fewer chemicals and less water
in cleaning.
• Auto lid open/close, auto flush
• Convenient remote control
• Adjustable heated seat
• Adjustable spray position
• Washlet with three wash modes (front, rear, soft)
• Oscillating and pulsing comfort washing
• Energy saver timer
• Built-in air purifying system
MODELS
• MS980CMG
With SanaGloss ceramic glaze
PRODUCT SPECIFICATION
The Neorest 550 uses our Cyclone flushing system
toilet shall be 1.02GPF/4.0LPF and 1.6GOF/6.0LPF.
Toilet shall have SanaGloss ceramic glaze. Toilet shall
be of skirted design, elongated front bowl with auto
open and close seat. Toilet shall be TOTO Model
MS980CMG_____.
COLORS/FINISHES
• #01 Cotton
#11 Colonial White
#12 Sedona Beige
CODES/STANDARDS
• Meets and exceeds ASME A112.4.2, ASME
A112.19.2/CSA B45.1, ASME A112.18.1/CSA
B125.1, UL 1431, CSA C22.2 # 68
• Certifications: IAPMO(cUPC), Intertek, State of
Massachusetts, City of Los Angeles and others
• Code Compliance: UPC, IPC, NSPC, NPC Canada,
and others

SPECIFICATIONS
MS980CMG
Neorest 550 Elongated Toilet/Bidet
#SS-00163 v.05
Printed in U.S.A. | © TOTO USA 07/10 | Printed on recycled paper 
Ph: [phone] | Fax: [phone] | www.totousa.com
These dimensions and specifications are subject to change without notice
SPECIFIC Power Rating 120V AC, 60 Hz.1281W
Power Cord Maximum length: 3 ft (914 mm)
Water Feature Adjustable Water Flow Rate
Rear washing: from 9.1 to 14.5 oz/min.
Soft washing: from 9.1 to 14.5 oz/min.
Front washing: from 9.8 to 14.5 oz/min.
Temperature of Washing Spray
Minimum: 86º F/30º C
Maximum: 104º F/40º C
Safety Features: Temperature fuse,
Bi-metal sensor (auto reset), and
Float switch (prevent boil)
Drying Feature Air Temperature:
High: About 138ºF/59ºC
Medium: About 122ºF/50ºC
Low: About 104ºF/40ºC
Capacity of Air: 10.6 ft3/min
Safety Feature: Temperature Fuse
Seat Warming Feature Surface Temperature:
Minimum: 82º F/28º C
Maximum: 97º F/36º C
Seat Heater Capacity: 50W
Safety Feature: Thermal fuse
Air Purifying Feature Method: 02Deodorizer
Air Volume: 5.5 ft3/min
Water Supply Pressure Minimum: 20PSI (0.14MPa) flowing @
5.3gal/min (20L/min)
Max 108PSI (0.75MPa) static
Ambient Temperature Range 33ºF/1ºC to 104ºF/40ºC
Size 15.3” x 25.2” x 21.3”
Weight Net: 82.7 lbs.
R1/2
PLAN VIEW
FRONT VIEW
ON/OFF ON/OFF
FLUSH POWER CLEANSING
REAR
ON/OFF
FRONT
REAR
CLEANSING
STOP
OSCILLATING
ON/OFF
OSCILLATING
ON/OFF
REAR
CLEANSING
OSCILLATING
ON/OFF
FRONT
CLEANSING
Soft
PULSATING
ON/OFF
DRYER
ON/OFF
PRESSURE
POSITION
FULL
FLUSH
LIGHT
FLUSH
4-1/2”
(115mm)
2-3/8”
(60mm)
1-3/4”
(45mm)
26-3/16”
(665mm)
3-1/2”
(90mm)
7-7/8”
(200mm)
5-7/8”
(150mm)
24-1/4”
(615mm)
18-3/8”
(466mm)
5-7/16”
(138mm)
4-3/8”
(112mm)
1/8”
(5mm)
1/8”
(5mm)
2-9/16”
(65mm)
1-7/8” (48mm)
2-3/8”
(60mm)
2-3/8” (60mm)
5-5/16”
(135mm)
1-1/4”
(32mm)
5-7/8”
(150mm)
5-1/8”
(130mm)
21-3/8”
(542mm)
14-3/4”
(375mm)
1-1/8” (28mm) 1-5/16” (33mm)
6-9/16”
(167mm)
15-5/16”
(389mm)
12”
(305mm)
26-1/2”
(675mm)
3”
(76mm)
11-13/16”
(300mm)
min. 12”
(305mm)
Water supply
on the wall
Line designating the
center of the toilet bowl
Closet flange
(not included)
Water supply
on the floor
3-1/4”
(80mm)
3-1/4”
(80mm)
2-3/8”
(60mm)
3-1/4”
(80mm)
3-1/4”
(80mm)
10-1/4”
(260mm)
10-1/4”
(260mm)
4-3/8”
(110mm)
4-1/2”
(115mm)
2-3/8”
(60mm)
6-7/8”
(175mm)
4-1/2”
(115mm)
Water supply
on the wall
Line designating the
center of the toilet bowl
Closet flange
(not included)
Water supply
on the floor
min. 12”
(305mm)
Extended water supply range locations using
the Connection Unit THU9202 (sold separately)
Water Use: 1.6 Gpf/6.0 Lpf with
alternate 1.05 Gpf/4.0 Lpf
Flush System: Cyclone Siphon Jet
Water Supply: Min 8.7gal/min (33L/min)
before installation
Max 80PSI (0.55MPa) static
Water Surface: 10-13/16" x 8-7/16"
Trap Diameter: 2-1/8” (54 mm)
Rough In: 12” rough in
Warning: If there is a base board in the
restroom, the center of the floor drain
should be a minimum of 12” from the
base board.
Trap Seal: 2-7/16” (62 mm)
Warranty: Three Year Limited (Residential)
One Year Limited (Commercial)
Material: Bowl: Vitreous china
Seat and cover: Plastic
Shipping Weight: 112 lbs.
Shipping Dimensions: 21” x 31” x 34”
Accessories: Sound Experience - THU9201
ConnectionUnit-THU9202#XX

MS982CUMG
Neorest 550H Elongated Toilet/Bidet
FEATURES
• Cyclone®siphon jet flushing system,ultra-high
efficiency (1.0GPF/3.8LPF and 0.8GPF/3.0LPF).
• SanaGloss®ceramic glaze minimizes debris, mold
and bacteria from sticking to porous, ceramic
surfaces
• Auto lid open/close, auto flush
• eWater+
• Multifunction remote control
• Adjustable heated seat
• Adjustable spray position
• Washlet with three wash modes (front, rear, soft)
• Oscillating and pulsing comfort washing
• Energy saver timer
• Built-in air purifying system
COMPONENTS
• SN982MR - Top Unit
• CT982CUMG - Elongated bowl
• THU9660 (sold separately)
Note: SN982MR Only compatible with CT982CUMG
PRODUCT SPECIFICATION
The Neorest 550H with the Cyclone flushing system
toilet shall be 1.0GPF/3.8LPF and 0.8 GPF/3.0 LPF.
Toilet shall have SanaGloss ceramic glaze.
Toilet shall be of skirted design, elongated front
bowl with auto open and close seat. Toilet shall be
TOTO Model MS982CUMG_____.
COLORS/FINISHES
• #01 Cotton
#12 Sedona Beige
CODES/STANDARDS
• Meets and exceeds ASME A112.4.2, ASME
A112.19.2/CSA B45.1, ASME A112.18.1/CSA
B125.1, UL 1431, CSA C22.2 # 68
• Certifications: IAPMO(cUPC), State of
Massachusetts, City of Los Angeles and others
• Code Compliance: UPC, IPC, NSPC, and others

SPECIFICATIONS
MS982CUMG
Neorest 550H Elongated Toilet/Bidet
#SS-00633 v.03
Ph: [phone] | Fax: [phone] | www.totousa.com | © TOTO USA
These dimensions and specifications are subject to change without notice
SPECIFIC Power Rating 120V AC, 60 Hz.836W
Power Cord Maximum length: 4 ft (1.2 m)
Water Feature Adjustable Water Flow Rate
Rear washing: from 9.1 to 14.5 oz/min.
Soft washing: from 10.8 to 14.5 oz/min.
Front washing: from 9.8 to 14.5 oz/min.
Widefrontwashing:from11.8to14.5oz/min.
Temperature of Washing Spray
Minimum: 86º F/30º C
Maximum: 104º F/40º C
Safety Features: Temperature fuse,
Bi-metal sensor (auto reset), and
Float switch
Drying Feature Air Temperature:
High: About 140ºF/60ºC
Low: About 95ºF/35ºC
Capacity of Air: 10.2 ft3/min
Safety Feature: Temperature Fuse
Seat Warming Feature Surface Temperature:
Minimum: 82º F/28º C
Maximum: 97º F/36º C
Seat Heater Capacity: 50W
Safety Feature: Thermal fuse
Air Purifying Feature Method: O2Deodorizer
Air Volume: 5.7 ft3/min
Ambient Temperature Range 33ºF/1ºC to 104ºF/40ºC
Size 15.3” x 27.75” x 21.5”
Weight Net: 85.5 lbs.
7-7/8"
(200mm)
11-13/16"
(300mm)
15-5/16"
(389mm)
11-7/16"
(290mm)
7/8"
(22mm)
27-5/16"
(694mm)
22-5/16"
(567mm)
21-1/2"
(547mm)
15"
(380mm)
6-1/2" - 7-1/4"
(165 - 185mm)
1-5/8"
(41mm)
11-15/16"
(304mm)
min. 12”
(305mm)
Water supply
on the wall
Line designating the
center of the toilet bowl
Closet flange
(not included)
Water supply
on the floor
3-1/4”
(80mm)
3-1/4”
(80mm)
2-3/8”
(60mm)
3-1/4”
(80mm)
3-1/4”
(80mm)
10-1/4”
(260mm)
10-1/4”
(260mm)
4-3/8”
(110mm)
4-1/2”
(115mm)
2-3/8”
(60mm)
6-7/8”
(175mm)
4-1/2”
(115mm)
Water supply
on the wall
Line designating the
center of the toilet bowl
Closet flange
(not included)
Water supply
on the floor
min. 12”
(305mm)
Extended water supply range locations using
the Connection Unit THU9660 (sold separately)
Water Use: 1.0 GPF/3.8 LPF
& 0.8 GPF/3.0 LPF
Flush System: Cyclone Siphon Jet
Water Pressure: Min 7 PSI (0.05MPa) Flowing
Max 80PSI (0.55MPa) static
Water Surface: 8-3/4" x 7-1/14"
Trap Diameter: 2-1/8” (54 mm)
Rough In: 12” rough in
Warning: If there is a base board in the
restroom, the center of the floor drain
should be a minimum of 12” from the
base board.
Trap Seal: 2-1/8” (56 mm)
Warranty: Three Year Limited (Residential)
One Year Limited (Commercial)
Material: Bowl: Vitreous china
Seat and cover: Plastic
Shipping Weight: Top Unit - SN982MR 20lbs
Bowl Unit - CT982CUMG 82lbs
Shipping Dimensions: SN982MR -
17-3/4" x 30-5/8" x 11-1/2"
CT982CUMG -
16-3/4" x 29-1/2" x 21-1/2"

MS992CUMFG
Neorest 700H Elongated Toilet/Bidet
FEATURES
• Cyclone®siphon jet flushing system,ultra-high
efficiency (1.0GPF/3.8LPF and 0.8GPF/3.0LPF).
• SanaGloss® ceramic glaze minimizes debris, mold
and bacteria from sticking to porous, ceramic
surfaces
• Dual flush function
• Universal height
• Auto lid open/close, auto flush
• eWater+
• Multifunctional remote control
• Adjustable heated seat
• Adjustable spray position
• Washlet with three wash modes (front, rear, soft)
• Oscillating and pulsing comfort washing
• Energy saver timer
• Built-in air purifying system
• Back-up manual flush
• ADA Compliant
COMPONENTS
• SN992M - Top Unit
• CT992CUMFG - Elongated Bowl
Note: SN992M Only compatible with CT992CUMFG
PRODUCT SPECIFICATION
The Neorest 700H with the Cyclone flushing system
toilet shall be 1.0GPF/3.8LPF and 0.8 GPF/3.0 LPF.
Toilet shall have SanaGloss ceramic glaze and be at
Universal Height. Toilet shall be of skirted design,
elongated front bowl with auto open and close seat.
Toilet shall be TOTO Model MS992CUMFG.
COLORS/FINISHES
• #01 Cotton
CODES/STANDARDS
• Meets and exceeds ASME A112.4.2, ASME
A112.19.2/CSA B45.1, ASME A112.18.1/CSA
B125.1, UL 1431, CSA C22.2 # 68
• Certifications: IAPMO(cUPC), State of
Massachusetts, City of Los Angeles and others
• Code Compliance: UPC, IPC, NSPC, and others
• ADA Compliant

SPECIFICATIONS
MS992CUMFG
Neorest 700H Elongated Toilet/Bidet
#SS-00995 v.02
Printed in U.S.A. | © TOTO USA 12/12 | Printed on recycled paper 
Ph: [phone] | Fax: [phone] | www.totousa.com
These dimensions and specifications are subject to change without notice
SPECIFIC Power Rating 120V AC, 60 Hz.1300W
Power Cord Maximum length: 4 ft (1.2 m)
Water Feature Adjustable Water Flow Rate
Rear Washing from 9.1 to 14.5 oz/min.
Soft Washing from 10.8 to 14.5 oz/min.
Front Washing from 9.8 to 14.5 oz/min.
WideFrontWashingfrom11.8to14.5oz/min.
Washing Spray Temperature Minimum: 86º F/30º C
Maximum: 104º F/40º C
Safety Feature Temperature fuse and float switch
Drying Feature Air Temperature:
High: About 130ºF/55ºC
Low: About 95ºF/35ºC
Capacity of Air 10.2 ft3/min
Safety Feature Temperature fuse
Seat Warming Feature Surface Temperature:
Minimum: 82º F/28º C
Maximum: 97º F/36º C
Seat Heater Capacity 60W
Safety Feature Thermal fuse
Air Purifying Feature Method: O2Deodorizer
Air Volume: 5.7 ft3/min
Ambient Temperature Range 33ºF/1ºC to 104ºF/40ºC
Product Size 17-5/18” x 31-7/16” x 20-3/4”
Weight Net: 123.6 lbs.
Floor to Seat Height: 17 ¼” (438mm)
12 3/16"
[310mm]
17 5/8"
[448mm]
7 7/8"
[200mm]
11 7/16"
[290mm]
1 1/8"
[29mm]
1 7/8"
[47mm]
20 3/4"
[527mm]
15 9/16"
[395mm]
13 1/16"
[332mm]
6 1/2" - 7 1/4"
(165 - 185mm)
31 7/16"
[799mm]
24 13/16"
[631mm]
12"
[305mm
]
11 7/8"
[301mm]
17 1/4"
[438mm]
7-1/2”
（190mm±10mm）
9-7/16”
（240mm±10mm）
6-11/16”
（170mm±10mm）
Water supply Rc1/2”(1/2)
For water supply from the wall
Water supply Rc1/2”(1/2)
For water supply from the floor PVC water drain pipe
3-15/16”
（100mm±10mm）
12”
（305mm±10mm）
Water Use: 1.0 GPF/3.8 LPF
& 0.8 GPF/3.0 LPF
Flush System: Cyclone Siphon Jet
Water Pressure: Min 7 PSI (0.05MPa) Flowing
Max 105 PSI (0.75 MPa) Static
Min Flow Rate: 2.64 gal/min (10 L/min)
Water Surface: 8-3/4" x 7-1/4"
Trap Diameter: 2-1/8” (54 mm)
Rough In: 12” rough in
Warning: If there is a base board in the
restroom, the center of the floor drain
should be a minimum of 12” from the
base board.
Trap Seal: 2-1/16” (53 mm)
Warranty: Three Year Limited (Residential)
One Year Limited (Commercial)
Material: Bowl: Vitreous china
Seat and cover: Plastic
Shipping Weight: Top Unit - SN992M 17.6lbs
BowlUnit-CT992CUMFG
106lbs
Shipping Dimensions: SN992M -
20-5/8”x34-13/16”x8-13/16”
CT992CUMFG -
18-13/16”x33-1/4”x24-7/8”

2013.5.23
D08756
TOTO ASIA OCEANIA
PTE. LTD.
10, Eunos Road 8, #12-07, Singapore Post Centre. Singapore 408600.
Phone : [phone] Fax : [phone] http://asia.toto.com/
TOTO U.S.A., Inc. 1155 Southern Road Morrow, GA 30260
Phone : [phone]
TOTO ASIA OCEANIA
PTE. LTD.
Middle East Branch LOB19-1701-1702, Jebel Ali Free Zone, P.O. box 261804, Dubai U.A.E.
Phone : [phone] Fax : [phone] http://asia.toto.com/
TOTO ASIA OCEANIA
PTE. LTD.
Manila Representative Office. Unit 1010, 10th Floor Rufino Building, Ayala Avenue cor.V.A.
Rufina Street, Makati City,1226 Philippines.
Phone : [phone] Fax : [phone] http://asia.toto.com/
TOTO LTD.
Bangkok Representative Office G & 7th FL., Q.House Ploenjit Building, 598 Ploenchit Road,
Lumpini, Pathumwan, Bangkok 10330 Thailand
Phone: [phone] Fax : [phone]
http://www.totobkk.com/
TOTO INDIA INDUSTRIES
PVT. LTD
101, Kamla Executive Park, Opp. Vazir Glass Works,
Off. Andheri Kurla Road, Andheri (East), Mumbai 400 059, India.
Phone : [phone] / 3718 Fax : [phone] http://asia.toto.com/
TOTO VIETNAM Co., Ltd.
R. 810, Daeha Business Centre, 360 Kim Ma St., Ba Dình Dist., Ha Noi City
Phone : [phone] Fax : [phone] http://toto.com.vn/
TOTO (H.K.)LTD. RM.1101, 11/F No.3 Lockhart Rd. Wanchai, Hong Kong
Phone : [phone] / Fax : [phone]
• You are advised to record the following information to allow quick service.
Date of purchase : Name of shop :
Tel : ( )
Date : year month day
Warranty Registration and Inquiry
For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit
our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please
contact TOTO U.S.A. Inc.,
Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295 - 8134 or (678) 466 - 1300
when calling from outside of U.S.A.

SN993MX
(MS993CUMFX)
TCF993WA
750H
700H
NEOREST
■Thank you for your recent purchase of the TOTO NEOREST. Please read the enclosed
information to ensure the safe use of your product.
■Be sure to read this Instruction Manual before using your product and keep it in a safe
place for future reference.
Instruction Manual
992M
(MS992CUMFG)
992WA

2
The available functions vary according to the model.
NEOREST
Ref.
Page
SN993MX
TCF993WA
SN992M
TCF992WA
Basic
Functions
Cleansing
Rear cleansing
●●
16
Rear soft cleansing
Front cleansing
Wide front cleansing
Changing the washing
method
Wand position adjustment
Water pressure adjustment
Oscillating cleansing
Pulsating cleansing
Personal setting lock
Drying Warm air drying ●● 16
Changing the temperature
Temperature adjustment ●● 24, 25
Sanitary
Functions
"ewater+" sanitizing
Auto wand cleaning
●●
20, 21
Auto bowl cleaning
Maintaining the bowl unit
cleanliness Photocatalyst cleaning ●-
Removing odors Deodorizer ●●
Convenient
Functions
Flushing
Remote control bowl unit cleaning
●●
17
22, 23
Auto bowl unit cleaning
Opening and closing
Opening and closing the toilet
seat with remote control
●●
Auto open / close (lid)
22, 23
Lighting up Soft light
Heating the toilet seat Heated seat ●● -
Saving energy
Timer energy saver
●●
26, 27
Auto energy saver
Maintenance
Bowl unit cleaning
●●
32
Wand cleaning 35
Your Model
Product model number
Top unit + Bowl unit = Combination model number *
* Combination model number is for U.S. only.
SN○○○○
TCF○○○○
CT○○○○
CW○○○○
MS○○○○
The model name and part number are indicated on the bottom side of the toilet lid.
Model
Part No.
Functions
Check your model name
and write a check mark in
this field as needed.

UV lamp *
Mist
Photocatalyst coat *
3
ReferenceMaintenanceOperationIntroduction
Cleaning
Support
Sanitary Toilet
The "ewater+" feature and "photocatalyst cleaning*" keep the toilet bowl
clean at all times.
*SN993MX / TCF993WA only
As you move
away
As you stand up
As you approach
and sit
 A mist is sprayed in
the bowl unit to make it
more diffi cult for dirt to
adhere.
 When you sit on
the toilet seat, the
deodorizer operates.
 The wand is cleaned
with "ewater+".
(The wand extends and
then retracts.)
 "ewater+" is sprayed in
the bowl unit to maintain
cleanliness.
 The UV lamp lights up
for about 1 hour. *
The self-cleaning functions operate
automatically.
(See pages 20 and 21 for details.)
Safety Precautions .................... 4
Operational Precautions .......... 11
Parts Names ........................... 12
Preparation .............................. 14
Changing Settings ................... 38
What to Do?............................. 50
●If the water does not fl ow
due to a power failure........... 50
●If the water does not fl ow
due to a water service
interruption ........................... 52
●If you cannot operate with the
remote control ...................... 53
●Freeze Damage Prevention . 54
●Long Periods of Disuse ........ 56
Troubleshooting ....................... 57
Specifi cations .......................... 65
Warranty .................................. 66
Basic Operations ..................... 16
Automatic Functions
(Cleaning Features) ................. 20
DEODORIZER, AUTO WAND CLEANING,
AUTO BOWL CLEANING, BOWL LIGHT,
PHOTOCATALYST CLEANING, CLEAN
INDICATOR
Automatic Functions
(Convenience Features) .......... 22
AUTO FLUSH, AUTO OPEN/CLOSE,
SOFT LIGHT
Temperature Adjustment ......... 24
Energy Saver Features............ 26
Power Plug .............................. 30
Top Unit ................................... 31
Bowl Unit ................................. 32
Bowl Unit cleaning
Water Filter Drain Valve .......... 33
Deodorizing Filter .................... 34
Wand ....................................... 35
Wand cleaning
Water fi lter ............................... 36
Table of Contents