Tower Hobbies PT21004WHT Operator's manual

PT21004WHT
2 Tier
Steam Cooker
SAFETY AND INSTRUCTION MANUAL
PLEASE READ CAREFULLY
*Subject to registering your Extended Guarantee online at www.towerhousewares.co.uk.

2
Technical Data:
This box contains:
Instruction Manual
2-tier steamer
Rice Bowl
1. Steamer lid
2. Steamer baskets
3. Steamer base unit
and water reservoir
4. Power indicator
5. Timer dial
6. Rice Bowl
Specifications:
1
2
3
5 4
Description: 2 Tier Steam Cooker
Model: PT21004WHT
Rated Voltage: AC 230V~
Frequency: 50/60Hz
Power consumption: 400W
Documentation
We declare that this product conforms to the following product legislation in accordance with
the following directive(s):
2014/30/EU Electromagnetic Compatibility Directive.
2014/35/EU Low Voltage Directive.
2011/65/EU Restriction of Hazardous Substances Directive.
1935/2004/EC Materials & Articles in Contact With Food (LFGB section 30 & 31).
2009/125/EC Eco-Design of Energy Related Products.
RK Wholesale LTD Quality Assurance, United Kingdom.
6

3
Wiring Safety for UK Use Only
IMPORTANT
As the colours in the mains lead of this
appliance may not correspond with the
coloured markings identifying the terminals in
your plug, please proceed as follows:
The wires in the mains lead are labelled in
accordance with the following code:
Blue neutral [N] Brown live [L] Green/
Yellow [EARTH]
Plug Fitting Details (Where Applicable).
The wire labelled blue is the neutral and must
be connected to the terminal marked [N].
The wire labelled brown is the live wire and
must be connected to the terminal marked [L].
The wire labelled green/yellow must be
connected to the terminal marked with the
letter [E].
On no account must either the brown or
the blue wire be connected to the [EARTH]
terminal.
Always ensure that the cord grip is fastened
correctly.
The plug must be fitted with a fuse of the same
rating already fitted and conforming to BS 1362
and be ASTA approved.
If in doubt consult a qualified electrician who
will be pleased to do this for you.
Non-Rewireable Mains Plug.
If your appliance is supplied with a non-
rewireable plug fitted to the mains lead and
should the fuse need replacing, you must use an
ASTA approved one (conforming to BS 1362 of
the same rating).
If in doubt, consult a qualified electrician who
will be pleased to do this for you.
If you need to remove the plug - disconnect it
from the mains - then cut it off of the mains
lead and immediately dispose of it in a safe
manner. Never attempt to reuse the plug or
insert it into a socket outlet as there is a danger
of an electric shock.
FUSE
Earth
(Green/Yellow)
Fuse
Neutral
(Blue)
Live
(Brown)
WARNING:
This appliance MUST be earthed!
DISPOSAL OF THE UNIT
Appliances bearing the symbol shown here may not be disposed of in domestic rubbish.
You are required to dispose of old electrical and electronic appliances like this separately.
Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to information about the
recycling of electrical items.
Please visit www.weeeireland.ie for access to information about the recycling of
electrical items purchased in Ireland.
The WEEE directive, introduced in August 2006, states that all electrical items must be
recycled, rather than taken to landfill.
Please arrange to take this appliance to your local Civic Amenity site for recycling,
once it has reached the end of its life.

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• Check that the voltage
of the main circuit
corresponds with the
rating of the appliance
before operating.
• Please ensure that the
appliance is used on a
stable, level, and heat
resistant surface.
• DO NOT immerse cords,
plugs or any part of the
appliance in water or any
other liquid.
• DO NOT leave the
appliance unattended
while it is operating.
• Close supervision is
necessary when any
appliance is used by or
near children.
• Take care when any
appliance is used near
pets.
• This appliance can ONLY
be used by children
aged from 8 years and
above and persons with
reduced physical, sensory
or mental capabilities
or lack of experience
and knowledge only if
they have been given
supervision or instruction
concerning use of the
appliance in a safe way
and understand the
hazards involved.
• Children should not play
with the appliance.
• Cleaning and user
maintenance should
not be undertaken
by children without
supervision.
• Switch off at the wall
socket then remove the
plug from the socket
when not in use or
before cleaning.
• If the supply cord or
appliance is damaged,
stop using the appliance
immediately and
seek advice from the
manufacturer, its service
agent or a similarly
qualified person.
• DO NOT let the cord
hang over the edge of a
table or counter or let it
come into contact with
any hot surfaces.
• The use of accessory
attachments is not
recommended by the
appliance manufacturer
apart from those
supplied with this
product. DO NOT use
extension cords with the
appliance.
Please read these notes carefully BEFORE using your
Tower appliance
Important Safety Information:

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• DO NOT pull the plug
out by the cord as this
may damage the plug
and/or the cable.
• DO NOT use this product
for anything other than
its intended use.
• This appliance is for
household use only.
• DO NOT carry the
appliance by the power
cord.
• DO NOT use the
appliance outdoors.
• This appliance has
a short supply cord
to reduce the risk
resulting from becoming
entangled in or tripping
over a long cord.
• Do not use foil or paper
to line the baskets as
this will block the steam
holes.
• DO NOT use near or
under shelves or plug
sockets.
• WARNING: During use
DO NOT touch the base,
steamer baskets, or lid as
they get very hot.
• This product will get hot
during use. Care must be
taken when handling.
• Always use oven mitts
when handling the
steamer.
• Don’t fill over the max
mark or the water might
overflow and cause
damage to the element.
• In the unlikely event
the appliance develops
a fault, stop using
it immediately and
seek advice from the
Customer Support Team.
[phone]

6
Before First Use:
Read all instructions and safety information carefully before first use. Please retain this information
for future reference.
1. Before using the steamer for the first time, carefully clean the steamer and all accessories.
2. Do not use any aggressive detergents, brushes with metal or nylon bristles or sharp objects
such as knives or spatulas to clean the steamer. Wipe with a sponge or cloth dampened in
warm water to avoid damage.
3. Dispose of packaging in a responsible manner.
Using Your Appliance:
1. Place the appliance on a stable, level surface away from walls and overhanging cupboards.
2. Pour cold tap water into the water reservoir. Fill to the min or max fill. See the Water Reservoir
section for more information.
3. Fit the required steaming basket(s) and cover with lid.
4. Plug the steamer into a wall outlet. Do not operate the appliance without the steaming basket
and lid in place.
5. Set the timer for the recommended time. The red indicator light will come on to show that
the power is on. Steaming will begin in less than a minute. Condensation during steaming is
normal.
Note: The manual timer operates regardless of whether the unit is plugged into the electrical outlet
or not. Be sure the indicator light is on when setting the timer.
6. When steaming is complete, the timer will turn the steamer OFF automatically.
7. When you have finished using the appliance, unplug it from the wall socket and leave to cool
completely before removing any parts.
8. Do not attempt to operate the steamer without water.
Water Reservoir:
Fill Levels:
The minimum and maximum fill levels are indicated by raised lines inside the water reservoir.
Max Fill: Fill the reservoir to the max level for any foods requiring 13 to 60 minutes steaming
time.
Min Fill: Fill to the min level for any foods that require less than 13 minutes steaming time.
Refer to the Steaming Charts in this manual for recommended cooking times.
If the appliance stops producing steam, or there is a noticeable reduction in steam before food is
ready, add extra water to the reservoir.
Note: Do not add any herbs, wine, stock or any liquid other than tap water to the water reservoir.
Using the Rice Bowl:
• When cooking rice, add rice to the rice bowl, ensuring it is
no more than half full. Add water to the rice, as per packet
cooking instructions. Make sure you also add water to the
water reservoir.
• Put the rice bowl in the top steaming basket.
• If the rice bowl is placed underneath other foods, the
additional liquid and juices can affect the texture and taste of
the rice.
• Steam rice for approximately 15-20 minutes, depending on
quantity and personal taste.
Steaming tips:
• For high altitude cooking, steaming times may need to be increased. Exact times vary
according to the location of the food.
• Steaming times stated in the charts are only a guide. Times may vary depending on the size
of food pieces, spacing of the food in the steamer basket, freshness of food, and personal
preference. Adjust cooking times to suit your preference as you become familiar with the
steamer.
• For best results, ensure pieces of food are similar in size. If pieces vary in size and layering is
required, place smaller pieces on top.
• Do not crowd food in the steaming basket. Arrange the food with spaces between pieces to
allow for maximum steam flow.

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• When steaming large quantities of food, remove the lid about halfway through the steaming
process and turn the pieces using a long handled utensil, protecting your hands from the
steam with oven mitts.
• Do not add salt and seasoning to the steaming basket until after cooking is done. This is to
avoid possible damage to the heating element located in the Water Reservoir.
• Never steam frozen meat or poultry. Always thaw it completely first.
• All the times stated in the ‘Steaming Charts’ section are based on the use of cold water in the
Water Reservoir.
Cooking Tips:
• When selecting fruit or vegetables to steam, always select ones with unblemished skins
and good colour. Steaming will only accentuate the taste in any ‘old’ or bruised fruit and
vegetables.
• Do not put frozen meat in the steamer. Defrost first.
• Ensure the ingredients are not immersed in water in the steamer.
• Since all vegetables cook at different paces, it is recommended to cook different types
separately.
Reference Guides:
The following tables are for reference only. Differing quantities, water levels and temperature can all
affect the end results.
Vegetables:
• Steam leafy green vegetables for the shortest possible time as they lose colour easily.
• Salt and season vegetables after steaming for best results.
• Steaming times for frozen vegetables will vary from those in the chart below.
Steaming Chart
Food Quantity Water Level Steaming Time
Asparagus 450g Max 12 – 15 min
Broccoli 225g Min 08 – 11 min
Cabbage 225g Max 10 – 13 min
Sliced Carrots 225g Min 10 – 12 min
Cauliflower 1 head Max 13 – 16 min
Chicken Breasts 2 pieces Max 30 – 40 min
Clams 450g Min 10 – 15 min
Maize 3 ears Max 20 – 23 min
Crab 2 Max 40 – 45 min
Hard-Boiled Egg 6 Max 15 – 25 min
Fish Fillets 225g Max 20 – 40 min
Peas 280g Max 15 – 17 min
Sliced Potatoes 225g Min 10 – 12 min
Prawns 450g Max 11 – 14 min
Dim Sums 450g Max 15 – 20 min

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Meat and poultry:
• Steaming has the advantage of allowing all the fat to drip away during cooking. Due to the
gentle heat only choose tender, lean cuts of meat and trim off all fat.
• Serve steamed meat and poultry with the sauce of your choice to flavour or marinate before
steaming.
• Thoroughly cook all food before serving. Pierce with a knife or skewer to check that the centre
is cooked and juices run clear.
• Sausage must be completely cooked before steaming.
Steaming Chart
Food Type Quantity Water
Level Steaming Time
Beef ½ inch slices of rump,
sirloin or fillet steak. ½ lb Min 8 – 10 min
Chicken Boneless breast 4 pieces - 4 oz each Max 12 – 15 min
Drumsticks 4 pieces Max 20 – 25 min
Lamb
Chops with or without
bones 4 chops (3/4 inch thick) Max 10 – 15 min
Loin cut into pieces 1 lb Max 10 – 15 min
Pork Tenderloin, fillet, loin
steaks or loin chops 1 lb or 4 pieces (1/2 inch thick) Min 5 – 10 min
Sausages Frankfurts 1 lb Min 11 – 13 min
Knockwurst 1 lb Max 16 – 18 min
Fish and seafood:
• Fish is done cooking when it is opaque and flakes easily with a fork.
• Frozen fish may be steamed without defrosting if it is separated before steaming and the
cooking time is extended.
• Add lemon wedges and herbs while steaming to improve flavour.
Steaming Chart
Food Type Quantity Water
Level Steaming Time
Fish, Fillets Sole ½ lb Min 9 – 13 min
Cod, Haddock, Trout ½ lb Min 5 – 10 min
Fish, ¾ inch
thick steaks Cod, Salmon 4 steaks Max 15 – 18 min
Lobster,
Tails Fresh meat will be opaque when done. Cook longer if necessary. 1 or 2 tails Max 16 – 19 min
Mussels Fresh steaming is done when
the shells are completely open. 1 lb Min 6 – 12 min
Oysters Fresh steaming is done when
the shells are completely open. 6 Max 10 – 16 min
Scallops
Fresh
Stir halfway through the
steaming time. Meat will be
opaque and flaky when done.
½ lb Min 10 – 13 min
Shrimps Fresh Meat will be opaque when
done. Cook longer if necessary. ½ lb Max 10 – 15 min

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Eggs:
Always ensure you prick the eggshell with a pin before steaming, as this allows the steam to release
during cooking.
Steaming Chart
Food Type Quantity Water
Level Steaming Time
Eggs Large, Hard Cooked 1 – 12 Max 25-30 Min
Troubleshooting:
Questions Answers
Can you use one
basket at a time? Yes, you can use one or two tiers at once.
Can the steamer run
without water? No, the steamer should not be operated without any water in the reservoir.
Can I steam frozen
vegetables? Yes, frozen vegetables can be cooked using the steamer. When cooking- frozen meat or poultry, defrost them before putting in the steamer.
What is the capacity
of the steamer? The 2 tier steamer has 2 x 2.4L steaming baskets.
Why is my food taking
too long to steam?
You may have put the incorrect amount of water into the water reservoir.
Always ensure the water is past the minimum fill line. Use the steaming
guides included in this manual for reference.
Filling the water reservoir to the max level should give you 60 minutes of
steaming time.

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Cleaning & Care:
• The steaming baskets and lid are dishwasher safe.
• Wash the rice bowl in warm, soapy water.
• Remove the plug from the mains socket and allow the appliance to cool down before
cleaning.
• Do not immerse the base unit of the appliance in water and ensure no water enters the
appliance.
• Clean the base unit by wiping it with a damp cloth. A little detergent can be added if needed.
• Do not use scouring pads, steel wool, any form of strong solvents or abrasive cleaning agents
to clean the appliance, as they may damage the outside surfaces.
• Empty the water basin and change the water after each use.
• Do not immerse the Water Reservoir in water. Fill it with warm, soapy water, then rinse
thoroughly. Wipe dry with a soft cloth.
Descaling the Water Reservoir:
IMPORTANT! Failure to descale the water reservoir may invalidate your guarantee.
• After 2-3 months of consistent usage, chemical deposits may build up in the Water Reservoir
and heating element inside your Food Steamer. This is a normal process and the build-up
will depend on the degree of water hardness in your area. It is essential that the appliance is
descaled regularly to maintain steam production and extend the life of the unit.
• Fill the Water Reservoir to the Max level with approximately 3 cups of clear vinegar (not brown
vinegar).
IMPORTANT! Do not use any other chemical or a proprietary descaling agent.
• Plug the unit into a wall socket. The steamer basket and lid should be in place during this
procedure.
• Set the timer for 20-25 minutes to begin steaming.
WARNING! If vinegar begins to boil over the edge of the base, unplug the unit and switch the timer
off. Reduce the quantity of vinegar slightly.
• When the unit stops after 20-25 minutes, unplug from the wall socket and allow it to cool
completely before pouring out vinegars.
• Rinse the water reservoir several times with cold water. Do not immerse the base in any liquid.
Clean other steamer parts as directed above.
IMPORTANT! After cleaning, allow the unit to dry fully before using it again.
• Do not use the appliance if damp. Ensure the appliance is completely clean and dry before
storing.
To store your appliance:
1. Unplug the power cord from the power outlet and clean as above.
2. After cleaning, allow the appliance to dry fully before using again. Do not use the appliance if
damp. Ensure the appliance is completely clean and dry before storing.
3. Store on a flat, dry, level surface, preferably in its original packaging, and out of reach of
children.
SPARE PARTS
(not included, available to order via website/customer service should you require replacements)
Part No Description
T21004WHT01 Spare Rubber Feet T21004WHT
T21004WHT02 Spare Plastic Tier T21004WHT
T21004WHT03 Spare Plastic Lid T21004WHT

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Notes

0120.V10220.V1
thank you!
We hope you enjoy your appliance for many years.
This product is guaranteed for 12 months from the date of original purchase.
If any defect arises due to faulty materials of workmanship, the faulty products must be returned to
the place of purchase.
Refund or replacement is at the discretion of the retailer.
The Following Conditions Apply:
The product must be returned to the retailer with proof of purchase or a receipt.
The product must be installed and used in accordance with the instructions contained in this
instruction guide.
It must be used only for domestic purposes.
It does not cover wear and tear, damage, misuse or consumable parts.
Tower has limited liability for incidental or consequential loss or damage.
This guarantee is valid in the UK and Eire only.
The standard one year guarantee is only extended to the maximum available for each particular
product upon registration of the product within 28 days of purchase. If you do not register the
product with us within the 28 day period, your product is guaranteed for 1 year only.
To validate your extended warranty, please visit
www.towerhousewares.co.uk and register with us online.
Please note that length of extended warranty offered is dependent on product type and that each
qualifying product needs to be registered individually in order to extend its warranty past the
standard 1 year.
Extended warranty is only valid with proof of purchase or receipt.
Your warranty becomes void should you decide to use non Tower spare parts.
Spare parts can be purchased from
www.towerhousewares.co.uk
Should you have a problem with your appliance, or need any spare parts,
please call our Customer Support Team on:
[phone]