Tower Hobbies T21001 Operator's manual

Safety and Instruction Manual
PLEASE READ CAREFULLY
*Subject to registering Your Extended Guarantee online at www.towerhousewares.co.uk.
3 Tier
Steamer
T21001

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1912 Midland Metal Spinners was founded by
George Cadman, who was then 65 years old, as
a metal holloware manufacturing company, in St.
Mark’s Street, Wolverhampton. They later moved
into the Tower and Fort Works in Pelham Street,
which ultimately gave rise to the famous Tower
brand name.
1937 Tower exhibited some of their latest holloware
designs at the British Industries Fair. As you can
see from the original poster, their stand No. A410
must have been a great sight as it promoted their
“Beautiful, inexpensive, untarnishable Plate, at
prices all can afford to pay”.
1961 Tower became one of the largest
manufacturers of aluminium holloware, electric
kettles, tea pots and other household articles with
over 1,000 employees.
1974 Russell Hobbs took ownership of the
expanding Tower brand.
A Healthy Alternative
Enjoy healthy steamed fish, rice and vegetables
without the hassle thanks to the Tower 3 Tier
Steamer. Featuring a 60 minute timer with Auto
Switch-Off and 3 collapsible steam baskets for
easy storage, steaming has never been easier.
Retain maximum nutrients and vitamins and don’t
worry about laborious clean ups afterwards thanks
to dishwasher safe parts. A 5 litre capacity means
you can cook for all the family in one use and non-
slip rubber feet ensure safety and ease of use.

Safety and Instruction Manual
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Customer Support Team: [phone]
CONTENTS:
Thank you for purchasing this appliance from
the Tower range.
Please read this manual carefully BEFORE using
the appliance for your own safety.
It has been designed to provide many years of
trouble-free use.
• The steam baskets are removable and
stackable allowing the steamer to be
stored neatly whilst taking up the minimum
amount of space
• Includes a rice steaming bowl for perfect,
uy rice
• 5 Litre steaming capacity
• Stainless steel base unit with power on
indicator light
• Dishwasher safe parts
• 60 minute timer with auto switch o
Contents:
1. Specications
Components and structure
Technical information
2. ImportantSafetyInformation
3. UsingyourTowerAppliance
4. TroubleShooting&Faq’s
5. Cleaning&Care
6. Recycling
7. WiringSafety
8. WarrantyInformation
9. YourReceipt
SeebackpageforCustomerService
Information.

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Components
This box contains:
Steamer Lid
Steam Bowls
Steamer Base Unit and water reservoir
Rice Steaming Bowl
Instruction Manual
Structureofyourappliance:
1. Steamer Lid
2. Steam Bowls
3. Steamer Base Unit and water reservoir
4. Power Indicator
5. Rice Steaming Bowl
6. Timer
1SPECIFICATIONS:
1
2
3
4
5
6

Safety and Instruction Manual
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Customer Support Team: [phone]
Technical Data
Description: 3 Tier Steamer
Model: T21001
Rated Voltage: 220V-240V ~ 50Hz
Input power: 400W
Documentation
We declare that this product conforms to the following product legislation in accordance with the
following directive(s):
2014/30/EU Electromagnetic Compatibility Directive.
2014/35/EU Low Voltage Directive.
2011/65/EU Restriction of Hazardous Substances Directive.
1935/2004/EC Materials & Articles in Contact With Food (LFGB section 30 & 31).
RK Wholesale LTD Quality Assurance, United Kingdom.
Should you encounter problems or require a replacement part, contact the Tower
Customer Support Team: [phone].
Some spare parts may be ordered from the Tower website.
Your warranty becomes void should you decide to use non Tower spare parts.
Spare parts can be purchased from www.towerhousewares.co.uk
Guarantee for spare parts:
The spares and accessories are guaranteed for 1 year from date of purchase.
The main body and housing are guaranteed for the extended free warranty subject to
registration.
If any defect arises due to faulty materials of workmanship, the faulty products must be
returned to the place of purchase within 12 months from the date of purchase.
Refund or replacement is at the discretion of the retailer.

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Please read these notes carefully BEFORE using your Tower appliance
• Check that the voltage of the
main circuit corresponds with
the rating of the appliance
before operating.
• If the supply cord or appliance
is damaged, stop using the
appliance immediately and seek
advice from the manufacturer,
its service agent or a similarly
qualied person.
• WARNING: DO NOT let the
cord hang over the edge of a
table or counter, serious burns
may result from the Air Fryer
being pulled o the counter
where it may be grabbed by
children or become entangled
with the user.
• DO NOT carry the appliance by
the power cord.
• DO NOT use any extension
cord with this appliance.
• DO NOT pull the plug out by the
cord as this may damage the
plug and/or the cable.
• Switch o at the wall socket
then remove the plug from
the socket when not in use or
before cleaning.
• Switch o and unplug before
tting or removing tools/
attachments, after use and
before cleaning.
• Close supervision is necessary
when any appliance is used by
or near children.
• Children should not play with
the appliance.
• This appliance can be used
by children aged from 8 years
and above and persons with
reduced physical, sensory or
mental capabilities or lack of
experience and knowledge
if they have been given
supervision or instruction
concerning use of the appliance
in a safe way and understand
the hazards involved.
• Cleaning and user maintenance
should not be undertaken by
children without supervision.
• Take care when any appliance
is used near pets.
• DO NOT use this product for
anything other than its intended
use.
• This appliance is for household
use only.
2IMPORTANTSAFETYINFORMATION

Safety and Instruction Manual
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Customer Support Team: [phone]
• This appliance has a short
supply cord to reduce the
risk resulting from becoming
entangled in or tripping over a
long cord.
• Don not use foil or paper to line
the baskets as this will block the
steam holes.
• DO NOT use near or under
shelves or plug sockets.
• WARNING: During use DO NOT
touch the base, steamer bowls,
or lid as they get very hot.
• This product will get hot during
use care must be taken when
handling.
• Always use oven mitts when
handling the steamer.
• Don’t ll over the max mark or
the water might overow and
cause damage to the element.
• In the unlikely event the
appliance develops a fault,
stop using it immediately and
seek advice from the Customer
Support Team:
[phone]

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3USINGYOURAPPLIANCE
Beforerstuse:
1. Before using the steamer for the rst
time, carefully clean the steamer and all
accessories.
2. Do not use any aggressive detergents,
brushes with metal or nylon bristles or
sharp objects such as knives or spatulas
to clean the steamer. Wipe with a sponge
or cloth dampened in warm water to avoid
damage.
3. Dispose of packaging in a responsible
manner.
Usingtheappliance:
1. Place the appliance on a stable, level
surface away from walls and overhanging
cupboards.
2. Pour cold tap water into the water reservoir.
Fill to the min or max ll. See the ‘Water
Reservoir section’ for more information.
3. Fit the required steaming bowl(s) and cover
with lid.
4. Plug into wall outlet. Do not operate the
appliance without the Steaming Bowl and
lid in place.
5. The steamer trays come in three sizes and
should be placed, smallest rst, into the
reservoir, a light push will click it into place,
then add the other trays in ascending size
accordingly.
6. Set the timer for the recommended time.
The red indicator light will come on to show
that the power is on. Steaming will begin
in less than a minute. Condensation during
steaming is normal.
Note: The manual timer operates regardless of
whether the unit is plugged into the electrical
outlet or not. Be sure the indicator light is on
when setting the timer.
7. When steaming is complete, the timer will
turn the steamer OFF automatically.
8. When you have nished using the
appliance, unplug from the wall socket and
leave to cool completely before removing
any parts.
9. Do not attempt to operate the steamer
without water.
WaterReservoir:
Fill Levels: The minimum and maximum ll levels
are indicated by raised lines inside the water
reservoir.
Max Fill: Fill the reservoir to the max level for any
foods requiring 13 to 60 minutes steaming time.
Min Fill: Fill to the min level for any foods that
require less than 13 minutes steaming time.
Refer to Steaming Charts or Recipes for
recommended cooking times.
If the appliance stops producing steam, or there
is a noticeable reduction in steam before food is
ready, add extra water to the reservoir.
Note: Do not add any herbs, wine, stock or any
liquid other than tap water to the water reservoir.

Safety and Instruction Manual
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Customer Support Team: [phone]
RiceSteamingBowl:
1. Add cold water in the water reservoir up to
the max ll line
2. Cook rice on a ratio of 1:1 with water.
3. Wash rice and then pour into the rice
steaming bowl.
4. Add the equivalent in cold water to the rice
basket (i.e. 100g and 100ml water).Place
rice basket in lowest tier of the steamer.
5. Put the steamer lid on and set the timer to
the required time.
SteamedRice:
Dierent types of rice require dierent steaming
times.
Steamed white rice should take around 20 -25
minutes.
Basmati rice: 200g/200ml 25 minutes.
Long grain rice: 200g/200ml 45 minutes
Brown rice: Will take around 45 minutes to
cook.
UsingtheSteamingBowls:
• Always place the largest pieces of food with
the longest cooking time in the lower bowl.
• You may place a dierent food in the
stacking and lower bowls, but as
condensation will drip from the stacking
bowl be sure the avours complement each
other.
• If steaming meat or poultry and vegetables,
always place the meat or poultry in the
lower bowl so that juices from raw or
partially cooked meat cannot drip onto
other foods.
• Steaming times for food in the stacking
bowl are usually slightly longer so allow an
extra 5 minutes.
• If foods with dierent cooking times are
being steamed, start the food with the
longest cooking time in the lower bowl.
Steamingtips:
• For high altitude cooking, steaming times
may need to be increased. Exact times vary
by location.
• Steaming times stated in the charts and
recipes are only a guide. Times may vary
depending on the size of food pieces,
spacing of the food in the Steamer Bowl,
freshness of food, and personal preference.
As you become familiar with the Steamer,
adjust cooking times.
• For best results, be sure pieces of food
are similar in size. If pieces vary in size and
layering is required, place smaller pieces
on top.
• Do not crowd food in the Steaming Bowl.
Arrange the food with spaces between
pieces to allow for maximum steam ow.
• When steaming large quantities of food,
remove lid about halfway through the
steaming process and turn pieces using a
long handled utensil, protecting your hands
from the steam with oven mitts.
• Do not add salt and seasoning to the
Steaming Bowl until after Cooking. This is
to avoid possible damage to the heating
element located in the Water Reservoir.
• Never steam meat or poultry from frozen.
Always thaw completely rst.
• All the times stated in the ‘Steaming Charts
and Recipes’ are based on the use of cold
water in the Water Reservoir.

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CookingTips:
• When selecting fruit or vegetables to steam,
always select ones with unblemished
skins and good colour. Steaming will only
accentuate the taste in any ‘old’ or bruised
fruit and vegetables.
• Put meats, sh and juicy foods in the lower
or bottom tiers so that they cannot drip
onto foods below. Do not put frozen meat in
the steamer. Defrost rst.
• Allow foods cooked in the upper tiers an
extra ve minutes cooking time because
they are further from the steam.
• Ensure the ingredients are not immersed in
water in the steamer.
• Use 30ml salt for every litre of water. The
salt helps seal in the nutrients.
• Since all vegetables cook at dierent paces,
it is recommended to cook dierent types
separately.
ReferenceGuides:
The following tables are for reference only.
Diering quantities, water levels and temperature
can all aect the end results.
Vegetables:
Steam leafy green vegetables for the shortest
possible time as they lose colour easily.
• Salt and season vegetables after steaming
for best results.
• Frozen vegetables should not be thawed
before steaming. Cooking time will vary
from chart below
FOOD QUANTITY WATER LEVEL STEAMING TIME
Asparagus 450g Max 12 – 15 min
Broccoli 225g Min 08 – 11 min
Cabbage 225g Max 10 – 13 min
Sliced Carrots 225g Min 10 – 12 min
Cauliower 1 head Max 13 – 16 min
Chicken Breasts 2 pieces Max 30 – 40 min
Clams 450g Min 10 – 15 min
Maize 3 ears Max 20 – 23 min
Crab 2 Max 40 – 45 min
Egg Hard-boiled 6 Max 15 – 25 min
Fish Fillets 225g Max 20 – 40 min
Peas 280g Max 15 – 17 min
Sliced Potatoes 225g Min 10 – 12 min
Sausages 5 Max 20 – 25 min
Prawns 450g Max 11 – 14 min
Dim Sims 450g Max 15 – 20 min

Safety and Instruction Manual
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Customer Support Team: [phone]
Fishandseafood:
• Fish is done cooking when it is opaque and
akes easily with a fork.
• Frozen sh may be steamed without
defrosting if separated before steaming and
the cooking time is extended.
• Add lemon wedges and herbs while
steaming to improve avour.
Eggs:
• Steam in Steam Bowl for best results.
• Always ensure you prick the eggshell with
a pin before steaming, as this allows the
steam to release during cooking.
FOOD TYPE QUANTITY WATER
LEVEL
STEAMING
TIME
Fish, Fillets
Sole ½ lb Min 9 – 13 min
Cod, Haddock, Trout ½ lb Min 5 – 10 min
Fish, ¾ inch
thick steaks Cod, Salmon 4 steaks Max 15 – 18 min
Lobster, Tails
Fresh Meat will be opaque
when done. Cook longer if
necessary.
1 or 2 tails Max 16 – 19 min
Mussels
Fresh Steaming is done
when shells completely
open.
1 lb Min 6 – 12 min
Oysters
Fresh
Steaming is done when
shells completely open.
6 Max 10 – 16 min
Scallops
Fresh
Stir halfway through steam
time. Meat opaque and
aky when done.
½ lb Min 10 – 13 min
Shrimps
Fresh
Meat will be opaque when
done. Cook longer if
necessary.
½ lb Max 10 – 15 min
FOOD TYPE QUANTITY WATER
LEVEL
STEAMING
TIME
Eggs Large, Hard Cooked 1 – 12 Max 25-30 min

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4CLEANING&CARE
The steaming bowls and lid are dishwasher safe.
Remove plug from the mains socket and allow
the appliance to cool down before cleaning.
Do not immerse the base unit of the appliance in
water and ensure no water enters the appliance.
Clean the base unit by wiping it with a damp
cloth. A little detergent can be added needed.
Do not use scouring pads, steel wool, any form
of strong solvents or abrasive cleaning agents
to clean the appliance; they may damage the
outside surfaces of the appliance.
Do not use any scouring pads, steel wool, any
strong solvents or abrasive cleaning agents when
cleaning accessories.
• Empty the water basin and change the
water after each use.
• Do not immerse the Water Reservoir in
water. Fill it with warm, soapy water, then
rinse thoroughly. Wipe dry with a soft cloth.
NEVER IMMERSE THE BASE, CORD, OR PLUG
IN WATER OR ANY OTHER LIQUID.
Meatandpoultry:
• Steaming has the advantage of allowing all
the fat to drip away during cooking. Due
to the gentle heat only choose tender, lean
cuts of meat and trim o all fat. Steam in
Steam Bowl for best results.
• Serve steamed meat and poultry with the
sauce of your choice to avour or marinate
before steaming.
• Thoroughly cook all food before serving.
Pierce with a knife or skewer to check that
the centre is cooked and juices run clear.
• Sausage must be completely cooked
before steaming.
• Use fresh herbs while steaming to add
avour.
FOOD TYPE QUANTITY WATER
LEVEL
STEAMING
TIME
Beef ½ inch slices of rump,
sirloin or llet steak. ½ lb Min 8 – 10 min
Chicken
Boneless breast 4 pieces - 4 oz
each Max 12 – 15 min
Drumsticks 4 pieces Max 20 – 25 min
Lamb
Chops with or without
bones
4 chops
(3/4 inch thick) Max 10 – 15 min
Loin cut into pieces 1 lb Max 10 – 15 min
Pork Tenderloin, llet, loin steaks
or loin chops
1 lb or 4 pieces
(1/2 inch thick) Min 5 – 10 min
Sausages
Frankfurts 1 lb Min 11 – 13 min
Knockwurst 1 lb Max 16 – 18 min

Safety and Instruction Manual
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Customer Support Team: [phone]
5RECYCLING
DISPOSAL OF THE UNIT
Appliances bearing the symbol shown here may not be disposed of in domestic rubbish.
You are required to dispose of old electrical and electronic appliances like this separately.
Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to information about
the recycling of electrical items.
Please visit www.weeeireland.ie for access to information about the recycling of
electrical items purchased in Ireland.
The WEEE directive, introduced in August 2006, states that all electrical items must be
recycled, rather than taken to landll.
Please arrange to take this appliance to your local Civic Amenity site for recycling,
once it has reached the end of its life.
De-scalingtheWaterReservoir
Important: Failure to de-scale the water reservoir
may invalidate your guarantee.
• After 2-3 months of consistent usage,
chemical deposits may build up in the
Water Reservoir and heating element
inside your Food Steamer. This is a normal
process and the build-up will depend on
the degree of water hardness in your area.
It is essential the appliance is de-scaled
regularly to maintain steam production and
extend the life of the unit.
• Fill the Water Reservoir to the Max level with
approximately 3 cups of clear vinegar (not
brown vinegar).
IMPORTANT: Do not use any other chemical or
a proprietary de-scaling agent.
• Plug in a wall socket. Steamer bowl and lid
should be in place during this procedure.
• Set timer for 20-25 minutes to begin
steaming.
WARNING: If vinegar begins to boil over the
edge of base, unplug the unit and switch the
timer o. Reduce the quantity of vinegar slightly.
When the unit stops after 20-25 minutes,
unplug from the wall socket and allow cooling
completely before pouring out vinegars.
• Rinse the Water reservoir several times
with cold water. Do not immerse the base
in any liquid. Clean other steamer parts as
directed below.
IMPORTANT!
After cleaning allow to dry fully before using
again.
Do not use the appliance if damp. Ensure the
appliance is completely clean and dry before
storing.
Storage
To store your appliance:
1. Unplug power cord from the power outlet
and clean as above.
2. Allow the appliance to dry fully.
3. Store on a at, dry level surface out of reach
of children.

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6WIRINGSAFETYFORUKUSEONLY
IMPORTANT
As the colours in the
mains lead of this
appliance may not
correspond with the
coloured markings
identifying the terminals
in your plug, please
proceed as follows:
The wires in the mains lead are coloured in
accordance with the following code:
Blue neutral [N] Brown live [L]
Green/Yellow [EARTH]
Plug Fitting Details (Where Applicable).
The wire coloured blue is the neutral and must be
connected to the terminal marked [N] or coloured
black.
The wire coloured brown is the live wire and
must be connected to the terminal marked [L] or
coloured red.
The wire coloured green/yellow must be
connected to the terminal marked with the letter
[E] or marked .
On no account must either the brown or the blue
wire be connected to the [EARTH] terminal .
Always ensure that the cord grip is fastened
correctly.
The plug must be tted with a fuse of the same
rating already tted and conforming to BS 1362
and be ASTA approved.
If in doubt consult a qualied electrician who will
be pleased to do this for you.
Non-Rewireable Mains Plug
If your appliance is supplied with a non-
rewireable plug tted to the mains lead and
should the fuse need replacing, you must use an
ASTA approved one (conforming to BS 1362 of
the same rating).
If in doubt, consult a qualied electrician who will
be pleased to do this for you.
If you need to remove the plug – disconnect it
from the mains – and then cut it o of the mains
lead and immediately dispose of it in a safe
manner. Never attempt to reuse the plug or insert
it into a socket outlet as there is a danger of an
electric shock.
WARNING:
This Appliance MUST be Earthed
FUSE

Safety and Instruction Manual
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Customer Support Team: [phone]
7WARRANTY
This product is guaranteed for 12 months from
the date of original purchase.
If any defect arises due to faulty materials of
workmanship, the faulty products must be
returned to the place of purchase.
Refund or replacement is at the discretion of
the retailer.
The Following Conditions Apply:
• The product must be returned to the
retailer with proof of purchase or a receipt.
• The product must be installed and
used in accordance with the instructions
contained in this instruction guide.
• It must be used only for domestic
purposes.
• It does not cover wear and tear, damage,
misuse or consumable parts.
• Tower has limited liability for incidental
or consequential loss or damage.
This guarantee is valid in the UK and Eire only.
The standard one year guarantee is only
extended to the maximum available for each
particular product upon registration of the
product within 28 days of purchase. If you do
not register the product with us within the 28
day period, your product is guaranteed for 1
year only.
To validate your extended warranty, please
visit www.towerhousewares.co.uk and register
with us online. Alternatively, call our customer
registration line on
[phone].
Please note that length of extended warranty
oered is dependent on product type and that
each qualifying product needs to be registered
individually in order to extend its warranty past
the standard 1 year.
Extended warranty is only valid with proof of
purchase or receipt.
Asathankyoufor
purchasingoneofour
fantasticproducts,we
areoeringyouanextra
2yearspeaceofmindin
additiontoyour1year
guarantee.
To receive your extra 2 year
guarantee, register your
appliance online within 28
days of purchase by visiting
www.towerhousewares.co.uk

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8TROUBLESHOOTING&FAQ’S
Questions Answers
Can you use one
basket at a time? Yes, you can use one, two or all three tiers at once.
Can the steamer run
without water? No, the steamer should not be operated without any water in the reservoir.
Can I steam frozen
vegetables?
Yes, frozen vegetables can be cooked using the steamer. When cooking
frozen meat or poultry, defrost before putting in the steamer.
What is the capacity
of the steamer? The 3 Tier Steamer has a capacity of 5.5 Litres.
Why is my food
taking too long to
steam?
You may have put the incorrect amount of water into the water reservoir.
Always ensure the water is past the minimum ll line. Use the steaming
guides included in this manual for reference.
Filling the water reservoir to the max level should give you 60 minutes of
steaming time.

Safety and Instruction Manual
17
Customer Support Team: [phone]
9 YOUR RECEIPT
Ax your store receipt to this page for safe
keeping.

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NOTES

Safety and Instruction Manual
19
Customer Support Team: [phone]
NOTES

thank you!
We hope you enjoy your appliance for
many years. As a thank you for purchasing
one of our fantastic products, we are offering
you an extra 2 years peace of mind.
*To receive your extra 2 years guarantee,
register your appliance online by visiting:
www.towerhousewares.co.uk
Should you have a problem with your
appliance, or need any spare parts,
please call our Customer Support Team on:
[phone]
great british design, innovation and excellence since 1912
0218.V4
Your warranty becomes void should you decide
to use non Tower spare parts. Spare parts can be
purchased from www.towerhousewares.co.uk