TP-Link Deco X20 User manual

Deco Voice X20
AX1800 Mesh Wi-Fi 6 System with built-in Smart Speaker
User Guide
1910012991 REV1.0.0 © 2021 TP-Link

Contents
About This Guide ···················································· 1
Appearance ······························································· 2
Set Up Your Deco ··················································· 3
Add More Decos····················································· 7
Enable Alexa Voice Service······························· 8
Enable Bluetooth Connection ························· 9
Dashboard································································10
Check Deco Status ·············································11
Set Main Deco························································12
Manage Connected Devices ·························13
Sort Devices By Locations······························14
Create New Networks ········································15
Remove/Reboot Deco ·······································17
Add Smart Devices··············································18
Shortcut·····································································19
Automation·······························································21
HomeShield ·····························································25
Upgrade Your Deco·············································26
Wi-Fi Settings··························································27
Blacklist ······································································28
WPS··············································································29
Weekly/Monthly Reports ··································30
Managers ··································································31
Advanced Features ·············································33
FAQ ···············································································38

1
About This Guide
This guide provides a brief introduction to Deco Mesh Wi-Fi 6 System with Built-in Smart Speaker and the Deco app, as well as regulatory information.
Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions
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Conventions
In this guide, the following conventions are used:
Convention Description
Deco Stands for Deco Whole Home Mesh Wi-Fi System/
Unit.
Underline Hyperlinks are in teal and underlined. You can click to
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Teal
Key information appears in teal, including
management page text such as menus, items,
buttons and so on.
Note: Ignoring this type of note might result in a malfunction
or damage to the device.
Tips: Indicates important information that helps you make
better use of your device.
More Info
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https://www.tp-link.com.
• A Technical Community is provided for you to discuss our products
at https://community.tp-link.com.
• Our Technical Support contact information can be found at the
Help center of the Deco app and the Contact Technical Support
page at https://www.tp-link.com/support.
Speed/Coverage/Device Quantity Disclaimer
Maximum wireless signal rates are the physical rates derived from IEEE
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wireless coverage, and quantity of connected devices are not guaranteed
and will vary as a result of network conditions, client limitations, and
environmental factors, including building materials, obstacles, volume and
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MU-MIMO Disclaimer
Use of MU-MIMO requires clients to also support MU-MIMO.
IoT Compatibility Disclaimer
IoT compatibility refers only to smart devices that can be controlled via the
Deco app. Other wireless devices can still connect to Deco for normal Wi-Fi
use.
Seamless Roaming Disclaimer
Clients need to support 802.11k/v/r and may require additional set up.
Performance may vary depending on the client device.
HomeShield Disclaimer
HomeShield includes the Free Basic Plan. Fees apply for the Pro Plan. Visit
tp-link.com/homeshield for more information.
Use your phone, tablet or computer as a remote control for Spotify. Go to
spotify.com/connect to learn how. The Spotify Software is subject to third
party licenses found here: www.spotify.com/connect/third-party-licenses.

2
Appearance
Each Deco has an LED above the Deco logo to indicate the wireless network status, two RJ-45 Ethernet ports, a power slot, and a Reset button. The
Action button, Mute button, Volume buttons and the Alexa Attention State LED on the top are provided to better control your Deco with voice.
See the explanation below:
Yellow pulse:
Deco is resetting.
Yellow solid:
Deco is starting up.
Blue pulse:
Deco is ready for setup.
Blue solid:
Deco is setting up.
White pulse:
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White solid:
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Red pulse:
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Red solid:
Deco has an issue.
Press for 1 second and release to reset Deco to factory default settings.
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Reset Button:
Action Button:
Wake Alexa, interrupt an Alexa response,
or stop an alert.
Mute Button:
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Volume-up Button
Volume-down Button
Alexa Attention State LED:
Wi-Fi Signal LED:
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Ethernet Ports:
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Power Slot:
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For details, refer to Attention system states.

3
Set Up Your Deco
The intuitive Deco app guides you through an easy setup process that gets each unit up and running and all your devices connected and online.
Follow the steps below to set up your Deco Mesh Wi-Fi 6 System with Built-in Smart Speaker.
1. Download and install the Deco app
Scan the QR code below or go to Google Play
or Apple App Store to download the Deco
app. Install the app on your Android or iOS
smartphone or tablet.
or
2. Log in or sign up with TP-Link ID
Open the app. Use your TP-Link ID to log in. If
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Note: If you forgot your login password, tap Forgot Password?.
The Deco app will guide you through the rest.
3. Identify your Deco
Choose your Deco model.

4
4. Connect Deco to your modem
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the modem and power them both on.
If you don't have a modem, connect the
Ethernet outlet directly to your Deco.
5. Connect to the Deco's Wi-Fi
Wait until the Wi-Fi Signal LED pulses blue,
then connect to the Deco's Wi-Fi using the
default SSID printed on the product label.
6. Select a location
Select a location for this Deco. If its location
is not listed, you can create a new one by
choosing Custom. This will be the name of
your Deco unit.

5
7. Create your Wi-Fi network
Set a network name and a password. These
will be the name and password you use to
connect your devices to Wi-Fi.
Note: If this page does not appear, follow app instructions to
select your internet connection type. If you are not sure, contact
your internet service provider.
8. Connect to your Wi-Fi network
Connect your device to the Deco's new Wi-Fi.
9. Enable Alexa Voice Control
Sign in with your Amazon account to enable
Alexa Voice Service. If you don't have an
account, follow app instructions to create one.
Tips: You can also refer to Enable Alexa Voice Service to
enable it after the setup if needed.

6
11. Setup complete
Your Deco network is now up. Connect all
devices to the Deco network. You can also
follow Add More Decos to add more Decos to
expand the Wi-Fi coverage.
10. Get started with your Alexa Voice Control
Alexa is enabled. Now you can say simple
voice commands to it.

7
Add More Decos
After created a Deco network, you can add more Deco units into the network to expand the Wi-Fi coverage and manage them conveniently on your
Deco app.
1. In Overview, tap > DECOS.
2. Select the Deco model you want to add, and
follow app instructions to complete the setup.

8
Enable Alexa Voice Service
Enable the Alexa Voice Service and talk directly with Alexa through the microphone and speaker on your Deco. You can ask Alexa for help with everyday
tasks and entertainment, like playing music, setting alarms, managing your Wi-Fi network, controlling your connected smart home devices, and access
thousands of Alexa skills. After enabling the Alexa Voice Service, you can manage the sound settings, such as letting your Deco play a sound when you
wake it up or when you give a command to it.
1. Swipe right on the Overview page to open
the menu and tap Alexa Voice Service.
2. Select a Deco unit and tap Enable Now, then
follow app instructions to enable Alexa Voice
Service on this Deco.
Note: You will need to sign in to your Amazon account to use
Amazon Alexa with your Deco Voice.
3. Select the Deco unit with Alexa Voice
Service enabled, then manage the sound
settings as needed.

9
Enable Bluetooth Connection
Enable Bluetooth connection on your Deco to enjoy more funtions. For example, connect your device to the Deco via Bluetooth to access music or
media directly from your device.
1. Swipe right on the Overview page to open
the menu and tap Alexa Voice Service.
2. Select a Deco unit. 3. Enable the Bluetooth of this Deco.

10
Dashboard
After you successfully set up your Deco network, you will see the dashboard of the Deco app. Here you can get an overview of the network status,
create shortcut and automation, customize your home network with enhanced security using a kit of features built to TP-Link HomeShield and set up
various advanced features.
Tap to get an overview of the
network status
Tap to create shortcut or set
interactions between your smart
devices
Tap to enter the HomeShield
page for enhanced security
Tap for more features

11
Check Deco Status
In Overview, you can check the working status of all the Decos, check the details of each Deco unit, change the Deco location, and more.
1. Tap to check all Decos' status 3. Tap the Deco unit to change or customize the location
2. Tap a Deco unit to check the details

12
Set Main Deco
After setup, you can replace the main Deco with any satellite Deco when needed. Follow the steps below.
1. In Overview, tap 3. Choose a satellite Deco and follow app
instructions to complete the settings
2. Tap > Set Main Deco

13
Manage Connected Devices
In Overview, you can check the working status of all the connected devices, view the device details, and change the device settings.
1. Tap a client to check the details 3. Tap Belongs to to add a unique
profile for the device and manage its
online activities
2. Tap to manage the device
settings

14
Sort Devices By Locations
After addding your devices to the Deco network, you can sort them by customized locations so that device management can be more convenient and
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these devices.
In Overview, tap > LOCATIONS. Follow app instructions to sort your devices by location. Then you can manage your devices conveniently.

15
Create New Networks
On the Deco app, you can create different Deco networks bound to your TP-Link ID and manage them conveniently from the Deco app with one
account. You can also help family or friends manage their network on your Deco app. Two methods are provided as below to create a new network:
Method 1. Create a new network from the Overview page
1. Tap > Create New Network 2. Then follow the app instructions to
complete the setup

16
Create New Networks
On the Deco app, you can create different Deco networks bound to your TP-Link ID, and manage them conveniently from the Deco app with one
account. You can also help family or friends by managing their network on your Deco app. Two methods are provided as below to create a new network:
Method 2. Create a new network from the Menu page
1. Tap to open the Menu 2. Tap > CREATE NEW NETWORK 3. Follow app instruction to complete the
setup

17
Remove/Reboot Deco
You can remove or reboot your Deco easily on the Deco app. Follow the steps below.
1. In Overview, tap 3. Tap to remove or reboot the Deco
Note: If the LED light of Deco does not turns pulsing blue after tapping Remove, press the Reset
button on the Deco for 1 second and release to reset it.
2. Select a Deco unit

18
Add Smart Devices
After created a Deco network, you can add your smart home devices to the network and manage them conveniently on your Deco app. You can also
add smart home devices to create shortcuts or automations.
In Overview, tap > SMART DEVICES. Follow app instructions to add your smart devices to the network.