TP-Link Tapo C310 User manual

User Guide
Outdoor Security Wi-Fi Camera
Tapo C310
©2020 TP-Link 1910012890 REV1.0.0

Contents
About This Guide ···········································································1
Introduction ······················································································2
Appearance ······················································································3
Set Up Your Camera·····································································5
Quick Setup: Amazon Frustration-Free Setup ··············7
Install Waterproof Items··························································11
Main Camera Controls·····························································12
Motion Detection········································································14
24-hour Recordings·································································· 18
Privacy Mode ················································································20
Authentication·············································································· 21

1
About This Guide
This guide provides a brief introduction to the Outdoor Security Wi-Fi Camera and the Tapo app, as well as regulatory information.
Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region or ISP. All images, steps,
and descriptions in this guide are only examples and may not reect your actual Tapo Camera experience.
Conventions
In this guide, the following convention is used:
Convention Description
Blue Key information appears in teal, including management page text such as menus, items, buttons and so on.
Underline Hyperlinks are in teal and underlined. You can click to redirect to a website.
Note: Ignoring this type of note might result in a malfunction or damage to the device.
More Info
• Specications can be found on the product page at https://www.tapo.com.
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
• The setup video and waterproof cable attachments video can be found at https://www.tp-link.com/support/setup-video/.

2
Introduction
Tapo C310 is a full-featured weatherproof security camera that you can access from anywhere. Receive instant notications and check feeds when the
motion is detected. Moreover, the automatic siren system will trigger light and sound to frighten away unwanted visitors after the camera detects motion.
Day or night, rain or shine, the Tapo camera protects what you love most.
• 3MP High Denition – Delivers high resolution video helping you never miss a detail.
• Wired or Wireless Networking – Connect the camera to your network through Ethernet or Wi-Fi for more exible installation.
• Weatherproof – Helps Tapo C310 perform well even in harsh environments with rain and dust.
• Night Vision – Provides a visual distance of up to 98 ft (30m) even in total darkness to always keep you safe.
• Two-Way Audio – Communicate with others with the built-in microphone and speaker.
• Local Storage (up to 128 GB) – Stores 3MP video directly to a local microSD card, oering convenient access to your video footage.
*microSD card needs to be purchased separately.

3
Appearance
Front Panel
MicroSD Card Slot
Hold for 5 seconds to
factory reset the camera
Speaker
RESET
MIC
Bottom Panel
DC Power Connector
Used to connect to a 9V/0.6A
power adapter
Ethernet Port
Used to connect to a
network device
System LED
IR LED
Insert a microSD card
for local recording

4
System LED Description
Blinking red and green
Blinking red slowly
Solid amber
Blinking red quickly
Solid red
Solid green
Blinking green quickly
Starting up
Connected to TP-Link
Cloud server
Ready for setup
Connecting to Wi-Fi
Connected to Wi-Fi
Camera resetting
Camera updating

5
Set Up Your Camera
Follow the steps below to get started with your new camera, or you can follow the setup video at https://www.tp-link.com/support/setup-video/.
Step 1. Download Tapo App
Get the Tapo app from the Apple App Store
or Google Play, or by scanning the QR code
below.
OR
Step 2. Log In
Open the app, and log in with your TP-Link ID.
If you don't have an account, create one rst.
Step 3. Add Your Camera
Tap the button in the app and select your
model.

6
Step 4. Congure Camera
Follow app instructions to set up your camera
via wired or wireless connection, and add it to
your home network.
Step 5. Place Camera
Place your camera on a at surface, or install it on a wall or ceiling with the provided
mounting template and screws.
1. Drill Holes
Stick the mounting template to the desired
mounting place. Drill 3 screw holes according to
the template.
2. Mount Camera
Insert three anchors into the holes and use the
screws to ax the camera over the anchors.
0° to 70°
0° to 360°

7
Quick Setup: Amazon Frustration-Free Setup
What is Amazon Frustration-Free Setup?
Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi
password on each device.
To use this feature, conrm the following:
● The new Tapo device supports Amazon FFS.
● You have an Amazon FFS enabled Alexa device or router.
● You have saved your Wi-Fi information to Amazon by using Alexa echo.
● Your Tapo device and router are on the same network as your Alexa echo.
LED Indications during Amazon Frustration-Free Setup
LED Status
Blinking orange and green Ready for setup
Blinking orange FFS setup in progress
Solid green Working properly
If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once.
Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )

8
1. Open the Amazon Alexa app. Then tap on the hamburger icon in the
upper left corner and select Skills & Games.
How to use Amazon Frustration-Free Setup with Tapo devices
2. Enter Tapo in the search bar and choose Tapo.

9
3. Tap the ENABLE button. 4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized
successfully, the message Tapo has been successfully linked will come up.

10
5. Power on your Tapo device and the setup will complete automatically in two minutes.
For setting up more Tapo devices, just plug in and enjoy!
Done!
If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and
joined your Wi-Fi network automatically.
If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model,
and then follow the app instructions.)

11
Install Waterproof Items
Follow the steps below to install waterproof items, or you can follow the installation video at https://www.tp-link.com/support/setup-video/.
Note: Make sure each part is securely attached and the water-proong rings are ush to keep out water.
Install Waterproof Cable Attachments
Install the waterproof cable attachments for the network interface when the camera is installed outdoors.
Fix Nut Waterproof
Ring
O-ring Network
Interface
Waterproof
Jacket
1. Route the network cable through the following components in order: x nut, waterproof ring, and then the waterproof jacket.
2. Insert the waterproof ring into the waterproof jacket.
3. Fix the O-ring to the network interface of the camera and connect the network cables.
4. Attach the network interface with the waterproof jacket, then twist to lock. Rotate the x nut to secure it to the waterproof jacket.
Done! The network interface is now waterproof.
Install Waterproof Seal for Power Connectors
Install the waterproof seal for the power connectors when the camera is installed outdoors.
Male Power Connector Waterproof Seal Female Power Connector

12
Home Page
This page lists all your cameras you've added and you can view them
directly and manage them easily. Tap the camera or go to Camera
Preview > Manage to enter the Live View page.
Main Camera Controls
After you successfully set up the camera, you will see your camera listed on the home page. You can view and manage your camera from anywhere at
any time with the Tapo app.
Live View
Talk or Voice Call: Communicate with loved ones
Privacy Mode: Enable to temporarily shut down the surveillance for privacy
Alarm On/O: Turn on to get noticed when motion detected
Playback & Memory: Check all recordings and saved moments

13
Camera Settings
On Live View page, tap to enter the Camera Settings page. You can
change the settings of your camera to meet various needs, such as
change your camera name, customize detection settings and recording
schedules, turn on or o notications, set activity zones, etc.
Me
On this page, you can edit your account, quickly check the memorable
moments you saved, or nd the FAQs of using smart camera and basic
info related to the Tapo app.

14
1. Go to Camera Settings page and tap Detection & Alerts to customize
its current detection settings.
2. On the Detection & Alerts page, enable the Motion Detection
function. It's recommended to enable the Notications function to
receive motion detection messages.
Motion Detection
With motion detection, the Tapo app alerts you of activity that matters and sends notications straight to you when motion detected.
Insert a microSD card to record the clips when motion detected. Otherwise, you can only receive the notications.
Note: Initialize the SD card on the app before using it.

15
3. Customize Camera Alarm settings. Choose Alarm Type (Sound/Light)
and Alarm Sound (Siren/Tone), and set Alarm Schedule as needed.
4. Customize Activity Zones and the camera will only detect motion in
custom zones. Entire view is covered by default.

16
5. Adjust Motion Sensitivity (Low/Normal/High) as needed. Increased
sensitivity results in more recordings and notications.
6. After editing the detection settings for the camera, you can set the
Recording Schedule for the motion detection.

17
7. On the Live View page, tap to nd all recordings. The orange sections are recordings for motion detection.
Note: The microSD card is needed for recordings. Initialize the SD card on the app before using it.

18
1. On the Live View page, tap to enter the Camera Settings page.
2. Toggle on to enable the microSD Recording function and set the
Recording Schedule for Continuous Recording (24-hour Recording)
as needed.
24-hour Recordings
The microSD card is needed for 24-hour recording and it’s suggested to initialize the SD card on the app before using it.