Transcend DrivePro 250 User manual

User’s Manual
Dashcam
DrivePro 250
2023/03
(Version 2.0)

Table of Contents
1. Package Contents.......................................................................... 2
2. System Requirements ................................................................... 2
3. Getting Started................................................................................ 3
3-1 Overview ...........................................................................................................................3
3-2 Inserting a microSD Memory Card..................................................................................3
3-3 Mounting the Dashcam....................................................................................................4
3-4 Connecting to Power .......................................................................................................5
3-5 Function Buttons..............................................................................................................7
3-6 LED Indicator....................................................................................................................7
3-7 Setting the Date and Time...............................................................................................8
3-8 Setting UTC Timezone .....................................................................................................8
4. Recording Videos........................................................................... 9
4-1 Recording Screen.............................................................................................................9
4-2 Emergency Recording ...................................................................................................10
4-3 Parking Mode Recording...............................................................................................11
5. Browsing Photos and Playing Videos........................................ 12
5-1 Playing Videos / Browsing Photos ...............................................................................12
5-2 Deleting Videos ..............................................................................................................13
5-3 Protecting Videos...........................................................................................................13
6. Settings......................................................................................... 14
6-1 Menu Options .................................................................................................................15
6-2 Firmware Upgrade..........................................................................................................18
7. Using the DrivePro App............................................................... 18
7-1 Downloading and Installing the DrivePro App.............................................................19
7-2 Connecting to the DrivePro...........................................................................................19
8. DrivePro Toolbox Software......................................................... 20
9. Transferring Files to a Computer ............................................... 20
10. Troubleshooting........................................................................... 23
11. Safety Cautions............................................................................ 24
12. Specifications............................................................................... 25
13. EU Compliance Statement .......................................................... 26
14. Recycling and Environmental Protection.................................. 26
15. Federal Communications Commission (FCC) Statement ........ 26
16. Warranty Policy............................................................................ 27
17. GNU General Public License (GPL) Disclosure ........................ 27
18. End-User License Agreement (EULA)........................................ 27
19. Eurasian Conformity Mark (EAC) ............................................... 27

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1. Package Contents
The DrivePro dashcam package includes the following items:
DrivePro Dashcam
Suction Mount
microSD Memory Card
Car Lighter Adapter
Quick Start Guide
2. System Requirements
System requirements for connecting the DrivePro to a computer:
A desktop or a laptop with a working USB port
Microsoft Windows 10 or later
macOS 10.11 or later
System requirements for using DrivePro App on a mobile device
For compatibility information, please refer to the links below:

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3. Getting Started
3-1 Overview
3-2 Inserting a microSD Memory Card
Before you can start recording, you need to insert a microSD memory card into the DrivePro.
Please use a microSD memory card with 32 GB, 64 GB, 128 GB, or 256 GB capacity (Class 10 or
above).
1. Insert a microSD memory card into the card slot of the DrivePro.
WARNING
1. Always format new memory cards through DrivePro before using them for the first
time. To format a new memory card, press the Settings button during recording, and
select Format Card.
2. Formatting will erase all data on the memory card.
3. DrivePro 250 can only support FAT32 and exFAT file format, but not NTFS.
LED Indicator
2.4”
LCD Display
Emergency
Button
Lens
Bracket
Socket
Memory Card
Socket
USB
Connector
Speaker
Microphone
Function
Buttons
Reset Button
GPS
Receiver

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2. To remove, push to eject the memory card out of the slot.
WARNING
Do not remove the memory card during a shutdown to avoid damages to the memory
card and loss of recorded videos.
The following table shows the approximate recording time according to card capacity
(for reference only):
Frame Rate
Card Capacity
32 GB
64 GB
128 GB
256 GB
2K QHD 1440P 60FPS
2 hr
4.5 hr
9 hr
18 hr
2K QHD 1440P 30FPS
4 hr
9 hr
18 hr
36 hr
Full HD 1080P 60FPS
2.5 hr
5 hr
10.5 hr
22 hr
Full HD 1080P 30FPS
3.5 hr
7 hr
14 hr
32 hr
HD 720P 60FPS
5 hr
10 hr
20.5hr
45 hr
HD 720P 30FPS
7 hr
13.5 hr
28.5 hr
61.5 hr
3-3 Mounting the Dashcam
1. Insert the mount bracket into the top of the dashcam, and slide sideways until you hear
a click.
2. Thoroughly clean the area of the windshield you wish to mount the dashcam. If possible,
mount it in the middle of the windshield and close to the height of the rear-view mirror for the
best field of view.
3. Peel off the protective film from the mount bracket’s foam sticker, and firmly attach the
dashcam to the windshield.

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4. Turn the adjustment knob anticlockwise to loosen, and then adjust the dashcam’s position.
5. After the dashcam is in the best position, turn the adjustment knob clockwise to make sure
that the it is securely locked in place.
3-4 Connecting to Power
1. Connect one end of the car lighter adapter to the DrivePro’s micro USB port.

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2. Connect the other end of the adapter to your car power outlet.
3. After the car engine is switched on, the dashcam will automatically turn on and start
recording.
4. After the car engine is switched off, the dashcam will automatically save the current
recording and power it off.
Note
1. Insert a microSD memory card into the DrivePro before connecting it to your car’s power
outlet.
2. Car power outlets of some types of vehicles will still supply power after the car engine is
turned off. If your car is of this type, please unplug your dashcam from the power outlet to
avoid unnecessary power consumption and unexpected issues.

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3-5 Function Buttons
Mode
Video Recording
Power/WiFi
Browse Files
Settings
Take Photos
Browse/Settings
Back
Up
Down
OK
Video Playback
Back
/
Play/Pause
/
Protected/Unprotected
Delete
View Photos
Back
Up
Down
Delete
1. Press and hold the button for 3 seconds to manually turn on/off the DrivePro in any
mode.
2. Long press the button to quickly turn on/off the microphone
3. Long press the button to quickly enter the Time-Lapse Video menu.
3-6 LED Indicator
LED Status
Definition
Solid Red
Standby
Flashing Red
Recording
Flashing Blue
WiFi On and Recording

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3-7 Setting the Date and Time
Set the date and time first to ensure the recording time is right.
1. During video recording, press the Settings button .
2. Use / to select Date/Time, and press “OK.”
3. Use / to adjust values, and press “OK”to move to the next block.
4. Repeat step 3 above until the date and time settings are complete.
3-8 Setting UTC Timezone
To ensure the accuracy of GPS data, please set the UTC time after setting the date and time:
1. During video recording, press the Settings button .
2. Use / to select UTC, and press “OK.”
3. Use / to adjust values, and press “OK.”

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4. Recording Videos
4-1Recording Screen
1. Recording status indicator
2. Video length
3. Video resolution / Frame rate
4. WiFi connection indicator
5. GPS connection indicator
6. Voice record status
7. Battery status
8. Date / Time
After the car engine is switched on, the DrivePro will automatically turn on and start recording.
By default, one video file is saved for every minute of recording. To adjust the recording length,
please go to the Settings menu.
After the car engine is switched off, the DrivePro will automatically save the current recording and
power it off.

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4-2 Emergency Recording
30% of the storage space will be saved for emergency video files. Video files recorded in
Emergency Recording mode are protected from being overwritten.
Manual Emergency Recording:
During video recording, press the emergency button on the left-hand side of the DrivePro to
activate Emergency Recording mode. The emergency icon will appear on the screen when
activated.
G-Sensor Emergency Recording:
During video recording, the DrivePro automatically activates Emergency Recording mode when
detecting a collision or hit.
If the G-Sensor sensitivity is set to “High,” even minor shocks activate Emergency
Recording mode.
If the G-Sensor sensitivity is set to “Low,” only significant shocks activate Emergency
Recording mode.
G-Sensor sensitivity can be adjusted in the Settings menu.
Note
Loop recording is enabled by default. The earliest emergency files will be overwritten by the latest
emergency files recorded.

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4-3 Parking Mode Recording
After the car engine is switched off, the DrivePro can automatically enter Parking mode and record
footage when collision or motion is detected. Parking mode is disabled by default and can be
enabled in Settings menu.
During Parking mode, the LCD display will turn off and the LED indicator will remain solid red on
standby. If the DrivePro detects a collision or motion of the vehicle, it will record footage for about 15
seconds, and the display will turn on while the LED flashes red. If no more motion is detected within
approximately 15 seconds, the display will turn off again. When the engine is switched on (and the
device is connected to power), the DrivePro will resume Normal Recording mode.
Transcend’s car lighter adapter does not supply power after the engine is switched off. If long-term
recording in Parking mode is required, please use an external power supply. Enter the Parking mode
manually by long-pressing the button during video recording. To power off the DrivePro,
long-press the button again.
Low Battery
Please connect the DrivePro to the power supply immediately after the Low Battery warning is
displayed onscreen to avoid any errors occurring with the system time. Please avoid using the
built-in battery to record videos directly.
Note
After switching off the car engine, enabling Parking mode may drain the DrivePro’s built-in battery.

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5. Browsing Photos and Playing Videos
5-1 Playing Videos / Browsing Photos
1. During video recording, press the Browse button .
2. Use ／to select either Normal, Emergency or Snapshot, and press “OK.”
3. Use ／to select the desired video file, and press “OK.”
4. Press to pause playback. Press again to resume playback.
5. Press to return to the video file list.

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5-2 Deleting Videos
1. During playback of a video file, press . The message “Delete?” will pop up.
2. Use / to select “Yes,” and press “OK” to delete the file.
5-3 Protecting Videos
1. During playback of a normal video file, press . The message “Lock?” will pop up.
2. Use ／to select “Yes,” and press “OK” to protect the file.

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6. Settings
In the Settings menu, you can adjust video resolution, recording time and G-Sensor sensitivity. You
can also set the date/time/time zone, change the interface language, format the memory card, and
upgrade firmware.
1. During video recording, press the Settings button .
2. Use / to select the desired menu option, and press “OK.”
3. Use / to select the desired setting, and press “OK.”
4. Press to return to the Settings menu.

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6-1 Menu Options
Camera
Icon
Feature
Function / Option
Resolution
Set the resolution for video recording.
1440P 60FPS (QHD) / 1440P 30FPS (QHD) (default) /
1080P 60FPS (FHD) / 1080P 30FPS (FHD) /
720P 60FPS (HD) / 720P 30FPS (HD)
Exposure
Value
Adjust the exposure value of the camera.
+2.0 / +1.5 / +1.0 / +0.5 / 0 (default) / -0.5 / -1.0 / -1.5 / -2.0
Microphone
Turn on/off the microphone during video recording.
Disable / Enable (default)
Video Length
Set the recording length of each recorded video file.
1 min (default) / 3 mins / 5 mins
Video Stamp
Display the current time of the event or GPS information of
the recorded videos.
Disable / Enable (default)
Loop
Recording
Overwrite the earliest video files with new ones if the
microSD card is full.
Disable / Enable (default)
Light
Frequency
Select the appropriate frequency to avoid flashingA/C light.
50 Hz (default) / 60 Hz
Time-Lapse
Video
Set a preferred time interval to make time-lapse videos.
Time-Lapse Video mode can only be enabled manually;
once enabled, it will replace Normal Recording mode.
Disable (default) / 1 sec/shot / 2 sec/shot / 4 sec/shot

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Driving Assistant
Icon
Feature
Function / Option
Lane
Departure
Prevents accidents by issuing a warning when the vehicle veers
out of a lane.
Disable (default) / 60 km/h to 150 km/h (40 mph to 95 mph)
Forward
Collision
Alert the driver when the vehicle is getting too close to the car
ahead. This function is activated when the driving speed exceeds
the value set ahead.
Disable (default) / 60 km/h to 150 km/h (40 mph to 95 mph)
Speed Alarm
Alert the driver with warning beeps if the driving speed exceeds a
preset value.
Disable (default) / 60 km/h to 150 km/h (40 mph to 95 mph)
Speed Unit
Set the measurement unit of speed.
km/h (default) / mph
Head-Up
Display
Display the current speed and safety alerts onscreen.
Disable (default) / Enable
Headlight
Reminder
When the DrivePro detects poor lighting conditions, the headlight
reminder will automatically activate.
Disable (default) / Enable
Driver
Fatigue Alert
Remind the driver of the need to rest after driving for a preset,
driver-determined period.
Disable (default) / 1 hour / 2 hours / 3 hours / 4 hours
Parking
Mode
When the car engine is turned off, the dashcam will continue to
detect motion and image changes to determine whether to
continue recording. (This mode will drain the built-in battery.)
Disable (default) / Enable
System
Icon
Feature
Function / Option
Volume
Set the speaker volume level.
0 to 7 (Choose 0 to switch on Silent Mode)
G-Sensor
Adjust the sensitivity of the G-Sensor.
Disable / Low (default) / Medium / High

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System
Icon
Feature
Function/Option
Delay
Power Off
Schedule the DrivePro to shut down at a certain time.
Disable / 10 secs (default) / 30 secs
Auto Display
Off
Set duration for the display to automatically turn off after the
recording begins.
Note: Auto Display Off is disabled when Speed Alarm, Forward Collision,
Lane Departure, Headlight Reminder, Driver Fatigue Alert, or Head-Up Display
is enabled.
Never (default) / After 1 min /After 3 mins
GPS Status
Display the number of GPS satellites received and GPS signal
intensity.
Navigation
System
Select a navigation system according to your preference.
GPS (default) / GLONASS
WiFi
Turn off/on WiFi.
Off / On (default)
Date / Time
Set the date, time, format and time zone.
Language
Set the on-screen display menu language
English / 繁體中文 / 简体中文 / 日本語 / Deutsch / Español /
Français / Italiano / Русский / Português / Ελληνικά / Türkçe /
한국어 / ไทย / Polski
Format Card
Format the microSD memory card.
WARNING: Formatting will erase all the data stored in the card.
Cancel (default) / Confirm
Upgrade
Firmware
Keep your DrivePro up-to-date with the latest firmware version.
(Download from Transcend website:
https://www.transcend-info.com/Support/service)
Cancel (default) / Confirm
Restore
Defaults
Reset all settings to their factory defaults.
Cancel (default) / Confirm
Screen
Adjustment
Adjust the position of the recording screen.
Information
Display the DrivePro’s current firmware version, card capacity,
WiFi SSID, password, and model name/number.

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6-2 Firmware Upgrade
1. After downloading the firmware from Transcend website, decompress it and put the file in
the “SYSTEM” folder of the microSD memory card.
2. Insert the microSD memory card that contains the latest firmware version into the card
slot of the DrivePro.
3. Connect the DrivePro to an external power outlet. Select Upgrade Firmware from the
Settings menu, and press “OK” to start the firmware detection process. The DrivePro will
automatically find the latest firmware file. Select Confirm to complete the firmware
upgrade process.
WARNING
NEVER remove the power cord or the microSD memory card while the firmware is
being upgraded.
If the DrivePro cannot be turned on due to firmware upgrade failure, please contact
Transcend customer service for technical support.
7. Using the DrivePro App
Developed specifically for iOS (iPhone/iPad) and Android devices, the free downloaded DrivePro
App allows you to wirelessly watch live-view video footage during recording, control DrivePro
functions, and play videos directly on your smartphone or tablet.
Note
The firmware upgrade will take about 1 to 2 minutes. Please do not turn off the DrivePro
while upgrading. The DrivePro will restart automatically after the upgrade is complete.

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7-1 Downloading and Installing the DrivePro App
1. Search “DrivePro” on App Store or Google Play.
2. Download and install the DrivePro App .
Once the installation is complete, the App will be displayed on your device's home screen.
Before using the App, please refer to the DrivePro App instructions.
7-2 Connecting to the DrivePro
1. Tap Settings > WiFi from your mobile device.
2. Select the WiFi network with DrivePro 250 in the SSID.
(The default password is 12345678)
3. Tap the DrivePro 250 icon on the home screen of your mobile device to use the App.
4. The image above will be displayed when you are connecting to the DrivePro.
5. Click the links below for detailed operation guidance.
iOS: https://help.transcendcloud.com/DrivePro/iOS/EN/connect/
Android: https://help.transcendcloud.com/DrivePro/Android/EN/connect/
Note
To change the default SSID and the password, go to Settings in the DrivePro App.