Transcend DrivePro 550 User manual

User’s Manual
Dashcam
DrivePro™550
2020/05
(Version 1.2)

Table of Contents
1. Introduction ...................................................................................... 3
2. System Requirements...................................................................... 4
3. Package Contents............................................................................ 5
4. Getting Started................................................................................. 6
4-1 Overview............................................................................................................................6
4-2 Inserting a microSD Memory Card.....................................................................................7
4-3 Mounting the DrivePro........................................................................................................8
4-4 Connecting to Power........................................................................................................10
4-5 Function Buttons ..............................................................................................................11
4-6 LED Indicator Chart..........................................................................................................11
4-7 Setting the Date, Time and Time Zone.............................................................................12
5. Recording Videos........................................................................... 13
5-1 Normal Recording ............................................................................................................13
5-2 Emergency Recording......................................................................................................13
5-3 Parking Mode Recording..................................................................................................14
6. Playing Videos and Browsing Photos ............................................ 15
6-1 Playing Videos / Browsing Photos....................................................................................15
6-2 Deleting Videos/Photos....................................................................................................16
6-3 Protecting Videos.............................................................................................................17
7. Settings .......................................................................................... 17
8. Using the DrivePro App.................................................................. 23
8-1 Downloading and Installing the App.................................................................................23
8-2 Connecting to the DrivePro ..............................................................................................23
9. DrivePro™ Toolbox Software......................................................... 24
10. Transferring Files to a Computer ................................................... 25
11. Safety Cautions.............................................................................. 27
12. Troubleshooting ............................................................................. 28
13. Specifications................................................................................. 29
14. EU Compliance Statement............................................................. 30
15. Recycling and Environmental Protection ....................................... 31
16. Federal Communications Commission (FCC) Statement .............. 32
17. Two-year Limited Warranty............................................................ 33
18. GNU General Public License (GPL) Disclosure............................. 34
19. End-User License Agreement (EULA)........................................... 34

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20. Eurasian Conformity Mark (EAC)..................................................... 36

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1. Introduction
Transcend’s DriveProTM 550 Dashcam is an advanced dual-lens in-car recorder that is specifically
designed to capture real time videos and photos of events happening outside and inside your
vehicle. The DrivePro 550’s front lens integrates a Sony sensor, a wide 160°angle lens, and a ƒ/2.2
aperture to record images in crystal clear Full HD 1080P (30 FPS). The rear rotatable lens has four
Infrared LEDs that automatically turn on in low light conditions, dramatically increasing in-car
recording quality even at night. The DrivePro 550’s built-in GPS/Glonass receiver can geotag
videos and photos, precisely identifying where an incident happened. The DrivePro 550 has
additional features to ensure greater safety, including Lane Departure Warning System, Forward
Collision Warning System, Headlight Reminder, and Driver Fatigue Alert. The Parking monitoring
mode protects the vehicle even when the driver is away. The DrivePro 550 also features Wi-Fi
connectivity that works with the exclusive DrivePro App to provide real-time footage playback and
download. For Windows users, the DrivePro Toolbox provides a sorting function to quickly locate
video clips; the screenshot function also allows for the capture of a single frame.
Features
Smooth and detailed Full HD 1080P and HD 720P recording at 30fps resolution
Front and rear lenses to record what happens outside and inside your vehicle
Rear lens with Infrared LEDs for clear night vision and low light conditions
Built-in GPS/Glonass receivers to identify your position
Built-in Wi-Fi connectivity for live streaming and easy operation via the DrivePro App
Bright 2.4-inch color LCD screen
160°wide angle lens
Bundled with Transcend’s microSD memory card
Built-in dual-lens camera to capture real-time images while recording
Hi-Speed USB 2.0 connector for easy computer connectivity and fast file transfers
Record videos in .MP4 file format with 15Mbps high video bit rate
Built-in speaker and microphone
Built-in Li-Polymer battery
Safety alerts: lane departure warning, forward collision warning, headlight reminder, and driver
fatigue alert.

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2. System Requirements
System requirements for connecting the DrivePro to a desktop or a laptop with a working USB port:
Windows®7
Windows®8
Windows®8.1
Windows®10
macOS®10.14 or later
Linux® Kernel 2.6.38 or later
System requirements for using the DrivePro Toolbox:
Windows®7
Windows®8
Windows®8.1
Windows®10
macOS®10.14 or later

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3. Package Contents
The DrivePro dashcam package includes the following items:
DrivePro Dashcam
Adhesive Mount or Suction Mount
Car Adapter
microSD Memory Card
Quick Start Guide

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4. Getting Started
4-1 Overview
Front Lens
Speaker
Rear Lens
Reset Button
Power Button
Function
Buttons
Emergency Button
Recording Indicator
Indicator
micro USB Port
microSD Slot
2.4”LCD Display
Mounting Socket
Infrared LED
Microphone

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4-2 Inserting a microSD Memory Card
You must insert a microSD memory card into the DrivePro before you can start recording. Please
use a microSD memory card with 8GB to 128GB capacity (Class 10 or above).
1. Insert a microSD memory card into the appropriate card slot on the bottom of the DrivePro.
Note: Always format new memory cards in the DrivePro before using them for the first time.
To format a new memory card, press the Settings button during recording, and select
Format Card.
Format your memory card on a regular basis. For the best recording stability, you are
encouraged to format the microSD card regularly. DrivePro™ will send you a notification
every three months as a reminder. Upon receipt, press to begin formatting
immediately; press to resume without taking actions. Notice: Formatting will erase
all data on the memory card.
WARNING:
1. DrivePro 550 supports the FAT32 and exFAT file formats, but not NTFS.
2. Make sure the allocation Unit Size of the microSD card is 32 KB or larger; if not, the
DrivePro will format the card before recording.
The following table shows approximate recording time according to capacity and resolution
(for reference only):
DrivePro
Frame Rate
Card Capacity (FAT32)
16GB
32GB
64GB
128GB
DrivePro
110
Full HD 1080P 30fps
3 hrs
6 hrs 30 min
13 hrs 30 min
27 hrs 30 min
HD 720P 30fps
4 hrs
9 hrs 30 min
19 hrs 30 min
40 hrs
DrivePro
230
Full HD 1080P 30fps
2 hrs
4 hrs
8 hrs
16 hrs
HD 720P 30fps
3 hrs 30 min
7 hrs 30 min
15 hrs
30 hrs
DrivePro
550
Full HD 1080P + 720P
30fps
1 hr 30 min
3 hrs 30 min
7 hrs 30 min
16 hrs
HD 720P 30fps +
720P 30fps
2 hrs
4 hrs
9 hrs
19 hrs

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2. To remove, push to eject the memory card out of the slot.
WARNING: Do not remove the memory card during shutdown to avoid damages to the
memory card and loss of recorded videos.
4-3 Mounting the DrivePro
1. Insert the mounting bracket into the top of the DrivePro, and slide sideways until you hear a
click.
2. Thoroughly clean and dry the area of the windshield you wish to mount the DrivePro. If
possible, mount the DrivePro in the middle of the windshield near the rear-view mirror for the
best field of view.
3. Press down the lever bar of the suction mount or peel off the protective film from the
adhesive mount, and firmly attach the DrivePro to the windshield.

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4. Turn the adjustment knob anticlockwise to loosen, and then adjust the DrivePro’s position.
5. After the DrivePro is in the best position, turn the adjustment knob clockwise to make sure
that the DrivePro is securely locked in place.

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4-4 Connecting to Power
Note: Insert a microSD memory card before connecting the DrivePro to your car’s lighter
socket.
1. Connect the small end of the car adapter to the USB connector of the DrivePro.
2. Plug the other end of the car adapter in your car’s lighter socket.
3. After the car engine is switched on, the DrivePro will automatically turn on and start
recording.
Note: To use for the first time, please set the date, time and time zone.
Recording Screen
(1) Recording indicator
(2) Video resolution
(3) WI-FI indicator
(4) GPS indicator
(5) Voice record status
(6) Battery status
(7) Date/Time

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4-5 Function Buttons
Mode
Video
Recording
Power / Wi-Fi*
Browse Files
Settings
Snapshot
Browse/Settings
Back
Up
Down
OK
Video Playback
Back
Play/Pause
/
Protected/Unprotected
Delete
View Photos
Back*
Up
Down
Delete
Long press the button to manually turn on/off the DrivePro in any mode.
Long press the button to quickly turn on/off the microphone.
Long press the button to quickly enter Time-Lapse Video menu.
Wi-Fi connection is only available when the DrivePro is connected to power.
4-6 LED Indicator Chart
LED
Wi-Fi
Status
Definition
●
On
Flashing
Recording with Wi-Fi
Solid
Standby with Wi-Fi
●
Off
Flashing
Recording without Wi-Fi
Recoding in Parking mode
Solid
Standby without Wi-Fi
Standby in Parking mode
Note: Wi-Fi connection is only available when the DrivePro is connected to power.

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4-7 Setting the Date, Time and Time Zone
To set the current date and time:
1. During video recording, press the Settings button .
2. Use / to select Date/Time and press .
3. Use / to adjust values, and press to move to the next block.
4. Repeat Step 3 to set up the date/time format and time zone. Press after finishing the
settings.

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5. Recording Videos
5-1 Normal Recording
After the car engine is switched on, the DrivePro will automatically turn on and start recording.
By default, one video file is saved for every 3 minutes of recording. To adjust the recording length,
please refer to the Settings section in this manual.
After the car engine is switched off, the DrivePro will automatically save the current recording and
power off.
Note: Lighter sockets of some types of vehicles will still supply power after the car engine is turned off.
If your car is of this type, please unplug your dashcam from the lighter socket to avoid unnecessary
power consumption and unexpected issues.
5-2 Emergency Recording
30% of the storage space will be saved for emergency video files. Video files recorded in emergency
mode are protected from being overwritten.
Manual Event Recording: During video recording, press the emergency button on the bottom of the
DrivePro to manually activate emergency recording mode.

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A warning will appear on the screen when the emergency recording is being activated.
G-Sensor Event Recording: During video recording, the DrivePro will automatically activate
Emergency Recording mode when detecting a collision.
If the G-Sensor sensitivity is set to “High”, even minor shocks will activate Emergency
Recording mode.
If the G-Sensor sensitivity is set to “Low”, only significant shocks will activate Emergency
Recording mode.
G-Sensor sensitivity can be adjusted or disabled in the Settings menu.
Note: The earliest emergency file saved will be overwritten by the latest emergency file recorded
once the 30% storage space is full.
5-3 Parking Mode Recording
After the car engine is switched off, the DrivePro can automatically enter Parking mode and record
footage when motion or collision is detected. Parking mode is disabled by default and can be
enabled in Settings.
Note: After the car engine is switched off, enabling Parking mode will drain the DrivePro’s built-in
battery.
During Parking mode, the LCD display will turn off; the LED indicator will be solid red on standby.
When motion or collision of the vehicle is detected, the DrivePro will record a footage of about 15
seconds; the display will turn on and the LED will flash red. The display will turn off again if no more
motion/collision is detected in about 15 seconds. The DrivePro will resume Normal recording mode
when the engine is switched on again (connected to power).
Transcend’s car lighter adapter does not supply power after the engine is switched off. If long-term
recording in Parking mode is required, please use an external power supply. Enter the Parking mode
manually by long pressing the button during video recording. To power off the DrivePro, long
press the button again.

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Low Battery
Please charge the DrivePro immediately after viewing the Low Battery warning to avoid errors
happening to the system time. Please avoid using the built-in battery to record videos directly.
Note:
1. If you want to record by the built-in battery, please make sure that it has sufficient power supply.
2. It takes at least 4.5 hours to charge the battery from low to full by an AC/DC adapter (Output: DC
4.6~5.25V 2A).
6. Playing Videos and Browsing Photos
6-1 Playing Videos / Browsing Photos
1. During video recording, press the Browse button .
2. Use / to select either Normal, Emergency or Snapshot, and press .

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3. Use / to select the desired file, and press to preview
4. Press to return to the video file list.
6-2 Deleting Videos/Photos
1. Press to delete video/photo files.
2. Use / to cancel or confirm the deletion of the video/photo file, and press .

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6-3 Protecting Videos
1. Press to protect the video file.
2. Use / to select the desired option and press .
7. Settings
In the Settings menu, you can adjust settings of video resolution, recording time and G-Sensor
sensitivity. You can also set the date/time, change the interface language, format the memory card,
and upgrade firmwares etc.
1. Press the Settings button .

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2. Use / to select the menu and press .
3. Use / to select the desired setting, and press .
4. Press to return to the Settings menu.

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Menu Options
Resolution: Set the resolution/quality for video recording (front lens+rear lens).
Available options: 1080P+720P (default) / 720P+720P
Exposure Value: Adjust exposure composition value to lighten or darken the preview
screen.
Available options: +0.5 +1.0 +1.5 +2.0 / 0 / -0.5 / -1.0 / -1.5 / -2.0
Video Length: Set the recording length of each recorded video file.
Available options: 1 min / 3 mins (default) / 5 mins
Display: Display both lenses or the front / rear lens only.
Available options: Front / Rear / Both (default)
Head-Up Display: Display the current speed and safety alerts onscreen.
Available options: Disable (default) / Enable
Video Stamp: Display the current time of the event or GPS information of the video being
recorded.
Available options: Disable / Enable
Loop Recording: Overwrite the earliest video files with new ones if the microSD card
capacity is full.
Available options: Disable / Enable (default)
Microphone: Turn on/off the microphone during video recording.
Available options: Disable / Enable
Volume: Set the speaker volume level.
Available options 0 / 1 / 2 / 3 / 4 / 5 / 6 / 7 (Choose 0 to switch on Silent Mode)
Light Frequency: Select the appropriate frequency to avoid flashing A/C light.
Available options: 50Hz / 60Hz
Time-Lapse Video: Set a preferred time interval to make time-lapse videos. Time-lapse
video mode can only be enabled manually; once enabled, it will replace Normal recording mode.
Available options: Disable (default) / 1 shot per sec / 2 sec per shot / 4 sec per shot
Note: To prevent the car battery from being completely drained, the DrivePro will automatically
power off after 48 consecutive hours of recording in Time-Lapse Video mode.