TRENDnet TEG-S16g User manual

Table of Contents
English 1
1. Before You Start 1
2. Hardware Installation 2
3. LEDs 3
Te hni al Spe ifi ations 4
Troubleshooting 5
Version 01.12.2011

1. Before You Start
Package Contents
• TEG-S16g/TEG-S24g
• Multi-Language Qui k Installation Guide
• Power Cord (1.8m / 6ft.)
• Ra k Mount Kit
System Requirements
• Computer with Network adapter installed
■
• CAT-5e or CAT-6 Network Cable
• The surfa e must support at least 2.3Kg (5 lbs.) for the Swit h
• The power outlet should be within 1.8 meters (6 feet) of the swit h
• Make sure that there is proper heat dissipation and adequate ventilation around the Swit h
• Do not pla e heavy obje ts on the Swit h
1

2. ardware Installation
1. Conne t the Power Cord to the
TEG-S16g/TEG-S24g and then to a power
outlet.
2
DEUTSCH

PYCCK Mft I ESPAKlO I DEUTSCH
3. LEDs
10M/LINK/ACT
Green (Solid): Link to another devi e
Green (Blinking): A tivity is o urring from the link
Not Illuminated: Nothing is dete ted on the port
100M/1000M
Green: Conne tion for the port is 2000Mbps (Full)
Amber: Conne tion for the port is 100/200Mbps (Half/Full)
Not Illuminated: Conne tion for the port is 10/20Mbps
(Half/Full) or nothing is dete ted on the port
3

Technical Specifications
ardware
TEG-S16g TEG-S24g
Standards IEEE 802.3 10Base-T; IEEE 802.3u 100Base-TX
IEEE 802.3ab 1000Base-T; IEEE 802.3x Flow Control
Network Media
• Ethernet: Cat. 5 up to 100m
• Fast Ethernet: Cat. 5 and 5e up to 100m
• Gigabit Ethernet: Cat. 5, 5e, 6, up to 100m
Data Rates • Ethernet: 10Mbps/20Mbps (half/full-duplex)
• Fast Ethernet: 100Mbps/200Mbps (half/full-duplex)
• Gigabit Ethernet: 2000Mbps (full-duplex)
Protocol / Topology CSMA/CD, Star
Power Consumption (max) 7.2 watts 13 watts
Switch Fabric 32Gbps 48Gbps
Interface 16 x 10/100/1000Mbps
Auto-MDIX RJ-45 ports 24 x 10/100/1000Mbps Auto-MDIX RJ-45 ports
Data RAM Buffer 2Mbits 3.5Mbits
Filtering Table 8K entries 8K entries
Diagnostic LED Power, 10M/LINK/ACT, 100M/1000M
Jumbo Frame Support Up to 9216Bytes
Power 100~240VAC, 50/60Hz Internal universal swit hing power
Dimension 440x140x45 mm (17x5.5x1.8 in.) 440x210x45 mm (17x8.3x1.8 in.)
Weight 1.6 kg (3.5 lbs.) 2.3 kg (5 lbs.)
Temperature • Operating: 0° ~ 40° C (32° ~ 104° F)
• Storage: -10° ~ 70° C (14° ~ 158° f)
umidity Max. 90% (non- ondensing)
Certification CE, FCC

Troubleshooting
1. After connecting the Switch to a power outlet, the LEDs do not turn on.
1. Che k the onne tion of the power ord to the TEG-S16g/TEG-S24g and the
power outlet.
2. Che k that the power outlet is re eiving power.
2. When I connect a computer to one of the ports on the Switch, the
10M/LINK/ACT LED turns on, but I am not getting Gigabit speeds.
1. Che k the LEDs. If the 100M/1000M LED is green, the omputer's onne tion
speed is 1000Mbps. If the 100M/1000M LED is amber, the omputer's
onne tion speed is 100Mbps. If the 100M/1000M LED is off, the omputer's
onne tion speed is 10Mbps.
2. Che k the Ethernet Cable. Make sure you are using CAT-5e or CAT-6 Ethernet
Cables. Some CAT-5 ables are not rated to run in Gigabit.
3. Make sure that you have a Gigabit Ethernet Adapter installed on your omputer.
3. After I connect my PCs to the Switch, I am unable to share files.
1. Che k the LEDs on the Swit h. Make sure the 10M/LINK/ACT LED is on.
2. Che k the network able. The minimum length of the able is 1.5 meters and
the maximum length of the able is 100 meters.
3. Disable any software firewall program.
4. Verify that you have file sharing enabled. Please onta t your Operating
System support for more information.
4. After I connect my PCs to the Switch, I can only get onto the Internet from one
computer.
The Swit h was not designed to share Internet between multiple omputers. You
need to get an Internet router su h as the TEW-652BRP.
5. Where is the uplink port located on the Switch?
Sin e all the ports on the Swit h are Auto-MDIX, any of the ports an be used as
an uplink port.
If you still en ounter problems or have any questions regarding the
TEG-S16g/TEG-S24g please onta t TRENDnet's Te hni al Support Department.
5

Limited Warranty
TRENDnet warrants its produ ts against defe ts in material and workmanship, under normal
use and servi e, for the following lengths of time from the date of pur hase.
TEG-S16g/TEG-S24g - 3 Years Limited Warranty
AC/DC Power Adapter, Cooling Fan and Power Supply carry a 1 year limited warranty
If a produ t does not operate as warranted during the appli able warranty period, TRENDnet
shall reserve the right, at its expense, to repair or repla e the defe tive produ t or part and
deliver an equivalent produ t or part to the ustomer. The repair/repla ement unit's warranty
ontinues from the original date of pur hase. All produ ts that are repla ed be ome the
property of TRENDnet. Repla ement produ ts may be new or re onditioned. TRENDnet
does not issue refunds or redit. Please onta t the point-of-pur hase for their return poli ies.
TRENDnet shall not be responsible for any software, firmware, information, or memory data of
ustomer ontained in, stored on, or integrated with any produ ts returned to TRENDnet
pursuant to any warranty.
There are no user servi eable parts inside the produ t. Do not remove or attempt to servi e the
produ t by any unauthorized servi e enter. This warranty is voided if (i) the produ t has been
modified or repaired by any unauthorized servi e enter, (ii) the produ t was subje t to a ident,
abuse, or improper use (iii) the produ t was subje t to onditions more severe than those
spe ified in the manual.
Warranty servi e may be obtained by onta ting TRENDnet within the appli able warranty
period and providing a opy of the dated proof of the pur hase. Upon proper submission of
required do umentation a Return Material Authorization (RMA) number will be issued. An RMA
number is required in order to initiate warranty servi e support for all TRENDnet produ ts.
Produ ts that are sent to TRENDnet for RMA servi e must have the RMA number marked on the
outside of return pa kages and sent to TRENDnet prepaid, insured and pa kaged appropriately
for safe shipment. Customers shipping from outside of the USA and Canada are responsible for
return shipping fees. Customers shipping from outside of the USA are responsible for ustom
harges, in luding but not limited to, duty, tax, and other fees.
6

WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCE OR USE OF TRENDNET'S PRODUCTS.
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT
EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT,
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDNET'S OPTION.
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY
REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
Governing Law: This Limited Warranty shall be governed by the laws of the state of California.
Some TRENDnet produ ts in lude software ode written by third party developers. These odes
are subje t to the GNU General Publi Li ense ("GPL") or GNU Lesser General Publi Li ense
("LGPL").
Go to http://www.trendnet. om/gpl or http://www.trendnet. om Download se tion and look for
the desired TRENDnet produ t to a ess to the GPL Code or LGPL Code. These odes are
distributed WITHOUT WARRANTY and are subje t to the opyrights of the developers.
TRENDnet does not provide te hni al support for these odes. Please go to
http://www.gnu.org/li enses/gpl.txt or http://www.gnu.org/li enses/lgpl.txt for spe ifi terms of
ea h li ense. PWP05202009v2

Declaration of Conformity ^ TREnDriET
Company Information:
Company Name:
TRENDnet, Inc.
Company Address:
20675 Manhattan Place
Torrance, CA 90501
USA
Product Information:
Model Number:
TEG-S16g
TEG-S24g
Brand name:
TRENDnet
Technical Standards:
EN 55022 : 2006 + A 1 :2007 Class A
EN 61000-3-2 :2006
EN 61000-3-3 :2008
EN 55024 :1998 + A 1 : 2001 + A2 : 2003
Declaration:
The product is herewith confirmed to comply with the requirements o f Directive 2004/108/E o f the ouncil (European
Parliam ent) on the EM directive.
I hereby declare that the products and devices mentioned above are consistent with the standards and provisions o f the
guidelines.
Product Description:
16-Port Gigabit GREENnet Switch
24-Port Gigabit GREENnet Switch
Sonny Su Director of Technology
Full Name Position I Title
January 12, 2011
Date