TRENDnet TEG-S16g User manual

TEG-S16g
TEG-S24g
1.01
Quick Installation Guide

English 1
1. Before You Start
2. Hardware Installation 2
3. LEDs 3
1
Technical Specifications 4
Troubleshooting 5
Table of Contents
Version 01.12.2011

1. Before You Start
Ÿ
ŸCAT-5e or CAT-6 Network Cable
ŸThe surface must support at least 2.3Kg (5 lbs.) for the Switch
ŸThe power outlet should be within 1.8 meters (6 feet) of the switch
ŸMake sure that there is proper heat dissipation and adequate ventilation around the Switch
ŸDo not place heavy objects on the Switch
Computer with Network adapter installed
Package Contents
Ÿ
ŸMulti-Language Quick Installation Guide
ŸPower Cord (1.8m / 6ft.)
ŸRack Mount Kit
TEG-S16g/TEG-S24g
System Requirements
1

2
2. Hardware Installation
2. Connect a CAT-5e or CAT-6 RJ-45 network
cable from the computer to an available
Ethernet port on the TEG-S16g/TEG-S24g.
1. Connect the Power Cord to the
TEG-S16g/TEG-S24g and then to a power
outlet.
3. Move the power switch to the on position.

3
3. LEDs
100M/1000M
Green: Connection for the port is 2000Mbps (Full)
Amber: Connection for the port is 100/200Mbps (Half/Full)
Not Illuminated: Connection for the port is 10/20Mbps
(Half/Full) or nothing is detected on the port
Power
Green: Power is on
Not Illuminated: Power is off
10M/LINK/ACT
Green (Solid): Link to another device
Green (Blinking): Activity is occurring from the link
Not Illuminated: Nothing is detected on the port

Technical Specifications
Network Media
Standards
Switch Fabric
Diagnostic LED
Filtering Table
Power
Jumbo Frame Support
CSMA/CD, Star
TEG-S16g TEG-S24g
2.3 kg (5 lbs.)
ŸEthernet: 10Mbps/20Mbps (half/full-duplex)
ŸFast Ethernet: 100Mbps/200Mbps (half/full-duplex)
ŸGigabit Ethernet: 2000Mbps (full-duplex)
ŸEthernet: Cat. 5 up to 100m
ŸFast Ethernet: Cat. 5 and 5e up to 100m
ŸGigabit Ethernet: Cat. 5, 5e, 6, up to 100m
IEEE 802.3 10Base-T; IEEE 802.3u 100Base-TX
IEEE 802.3ab 1000Base-T; IEEE 802.3x Flow Control
7.2 watts
440x140x45 mm (17x5.5x1.8 in.) 440x210x45 mm (17x8.3x1.8 in.)
Power, 10M/LINK/ACT, 100M/1000M
32Gbps 48Gbps
2Mbits 3.5Mbits
8K entries 8K entries
1.6 kg (3.5 lbs.)
100~240VAC, 50/60Hz Internal universal switching power
Up to 9216Bytes
Data Rates
Protocol / Topology
Power Consumption (max)
Interface 16 x 10/100/1000Mbps
Auto-MDIX RJ-45 ports
24 x 10/100/1000Mbps
Auto-MDIX RJ-45 ports
Data RAM Buffer
Dimension
Weight
Temperature
Humidity
Certification
Hardware
ŸOperating: 0° ~ 40° C (32° ~ 104° F)
ŸStorage: -10° ~ 70° C (14° ~ 158° F)
Max. 90% (non-condensing)
CE, FCC
13 watts
4

1. After connecting the Switch to a power outlet, the LEDs do not turn on.
1. Check the connection of the power cord to the TEG-S16g/TEG-S24g and the
power outlet.
2. Check that the power outlet is receiving power.
2. When I connect a computer to one of the ports on the Switch, the
10M/LINK/ACT LED turns on, but I am not getting Gigabit speeds.
Check the LEDs. If the 100M/1000M LED is green, the computer's connection
speed is 1000Mbps. If the 100M/1000M LED is amber, the computer's
connection speed is 100Mbps. If the 100M/1000M LED is off, the computer's
connection speed is 10Mbps.
2. Check the Ethernet Cable. Make sure you are using CAT-5e or CAT-6 Ethernet
Cables. Some CAT-5 cables are not rated to run in Gigabit.
3. Make sure that you have a Gigabit Ethernet Adapter installed on your computer.
3. After I connect my PCs to the Switch, I am unable to share files.
1. Check the LEDs on the Switch. Make sure the 10M/LINK/ACT LED is on.
2. Check the network cable. The minimum length of the cable is 1.5 meters and
the maximum length of the cable is 100 meters.
3. Disable any software firewall program.
4. Verify that you have file sharing enabled. Please contact your Operating
System support for more information.
4. After I connect my PCs to the Switch, I can only get onto the Internet from one
computer.
The Switch was not designed to share Internet between multiple computers. You
need to get an Internet router such as the TEW-652BRP.
5. Where is the uplink port located on the Switch?
Since all the ports on the Switch are Auto-MDIX, any of the ports can be used as
an uplink port.
If you still encounter problems or have any questions regarding the
TEG-S16g/TEG-S24g please contact TRENDnet's Technical Support Department.
1.
Troubleshooting
5

Limited Warranty
TEG-S16g/TEG-S24g - 3 Years Limited Warranty
AC/DC Power Adapter, Cooling Fan and Power Supply carry a 1 year limited warranty
TRENDnet warrants its products against defects in material and workmanship, under normal
use and service, for the following lengths of time from the date of purchase.
If a product does not operate as warranted during the applicable warranty period, TRENDnet
shall reserve the right, at its expense, to repair or replace the defective product or part and
deliver an equivalent product or part to the customer. The repair/replacement unit's warranty
continues from the original date of purchase. All products that are replaced become the
property of TRENDnet. Replacement products may be new or reconditioned. TRENDnet
does not issue refunds or credit. Please contact the point-of-purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or memory data of
customer contained in, stored on, or integrated with any products returned to TRENDnet
pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to service the
product by any unauthorized service center. This warranty is voided if (i) the product has been
modified or repaired by any unauthorized service center, (ii) the product was subject to accident,
abuse, or improper use (iii) the product was subject to conditions more severe than those
specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the applicable warranty
period and providing a copy of the dated proof of the purchase. Upon proper submission of
required documentation a Return Material Authorization (RMA) number will be issued. An RMA
number is required in order to initiate warranty service support for all TRENDnet products.
Products that are sent to TRENDnet for RMA service must have the RMA number marked on the
outside of return packages and sent to TRENDnet prepaid, insured and packaged appropriately
for safe shipment. Customers shipping from outside of the USA and Canada are responsible for
return shipping fees. Customers shipping from outside of the USA are responsible for custom
charges, including but not limited to, duty, tax, and other fees.
6

WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCE OR USE OF TRENDNET'S PRODUCTS.
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT
EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT,
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDNET'S OPTION.
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY
REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
Governing Law: This Limited Warranty shall be governed by the laws of the state of California.
Some TRENDnet products include software code written by third party developers. These codes
are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License
("LGPL").
Go to or Download section and look for
the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are
distributed WITHOUT WARRANTY and are subject to the copyrights of the developers.
TRENDnet does not provide technical support for these codes. Please go to
or for specific terms of
each license.
http://www.trendnet.com/gpl http://www.trendnet.com
http://www.gnu.org/licenses/gpl.txt http://www.gnu.org/licenses/lgpl.txt
PWP05202009v2
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