Tricity Bendix CSIE 231 Product guide

ELECTRIC COOKER
SIE 233
GB
ELECTRIC COOKER
CSIE 231

2
The symbol on the product or on its packaging indicates that
this product may not be treated as household waste. Instead it shall
be handed over to the applicable collection point for the recycling
of electrical and electronic equipment. By ensuring this product is
disposed of correctly, you will help prevent potential negative
consequences for the environment and human health, which could
otherwise be caused by inappropriate waste handling of this
product. For more detailed information about recycling of this
product, please contact your local city office, your household
waste disposal service or the shop where you purchased the
product.

3
WARNINGS
It is most important that this instruction book should be retained with the appliance for future
reference. Should the appliance be sold or transferred, always ensure that the book is left with
the appliance in order that the new owner can get to know the functions of the appliance and
the relevant warnings.
These warnings are provided in the interest of safety. You MUST read them carefully before
installing or using the appliance.
Installation
• This cooker must be installed by qualified
personnel, according to the manufacturer’s
instructions and to the relevant British
Standards.
• This cooker is heavy. Take care when
moving it.
• Remove all packaging before using the cooker.
• Ensure that the electrical supply complies
with the type stated on the rating plate.
• Do not attempt to modify the cooker in any
way.
Child Safety
• This cooker is designed to be operated by
adults. Do not alow children to play near or
with the cooker.
• The cooker gets hot when it is in use and
retain their heat for a long period after use.
Children should be kept away until it has
cooled.
• Children can also injure themselves by
pulling pans or pots off the cooker.
During use
• This cooker is intended for domestic cooking
only. It is not designed for commercial or
industrial purposes.
• Do not use this cooker if it is in contact with
water. Do not operate the cooker with we
t
hands.
• The grill pan will become hot during use,
always use oven gloves when removing o
r
replacing a hot grill pan.
• During use the appliance becomes hot.
Care should be taken to avoid touching
heating elements inside the oven.
• Ensure the control knobs are in the ‘OFF’
position when not in use.
• When using other electrical appliances,
ensure the cable does not come into contact
with the hot surfaces of the cooker.
• Unstable or misshapen pans should not be
used on the hob hotplates as unstable pans
can cause an accident by tipping or spillage.
• Never leave the cooker unattended when
cooking with oil and fats.
• This cooker should be kept clean at all times.
A build-up of fats or foodstuffs could result in
a fire.
• Only clean this oven in accordance with the
instructions.
• Never use plastic dishes in the oven or on
the hob hotplates. Never line any part of the
oven with aluminium foil.
• Always ensure that the oven vent which is
located at the centre back of the hob is left
unobstructed to ensure ventilation of the
oven cavity.
• Perishable food, plastic items and aerosols
may be affected by heat and should not be
stored above the cooker.
Service
• This cooker should only be repaired or
serviced by an authorised Service Engineer
and only genuine approved spare parts
should be used.
Environmental Information
• After installation, please dispose of the
packaging with due regard to safety and the
environment.
• When disposing of an old appliance, make it
unusable, by cutting off the cable.
Y
our safety is of paramount importance.
Therefore, if you are unsure about any of the
meanings of these WARNINGS, contact the:
Customer Care Departement
Telephone: [phone]

4
CONTENTS
Instructions for the Installer
Tehnical features
Installation
Location
Electrical connections
Instructions for the User
Use and care
Before the first use of the oven
Electric oven
Oven function control knob
Cooking in the oven
Grilling
Hints and tips
Electric hotplates
Hints and tips
Maintenance and cleaning
Oven bulb replacement
Something Not Working
Service and spare parts
Guarantee Conditions
5
6
6
7
8
9
10
10
10
11
11
12
13
15
16
17
18
19
How to read the instruction book
The symbols below will guide you when reading the
instruction book
Safety instructions
Step by Step Operation
Advice and recommendations
Environmental Information

5
INSTRUCTIONS FOR THE INSTALLER
TECHNICAL FEATURES
Dimensions Height
Width
Depth
Oven Capacity
900 mm
500 mm
600 mm
49 l
Hob Front left
Back left
Front right
Back right
Hob element Ø 180 mm
Hob element Ø 145 mm
Hob element Ø 145 mm
Hob element Ø 180 mm
2000 - 2090 W
1000 - 1050 W
1000 - 1050 W
1500 - 1570 W
Total hob rating 5500 - 5760 W
Oven
Oven element
Grill element
Light in the oven
Cleaning
1650 - 1700 W
1825 - 1900 W
Lamp 25W type E14
manual
Total oven rating 1850 - 1925 W
Supply Rated voltage
Rated frequency
230 - 240 V
50 Hz
Accessories Oven grid
Roasting tray / grill pan
Trivet
2 handles
Total cooker rating 7350 - 7685 W
This appliance complies with:
European Council Directive 73/23/EEC
EMC Directive 89/336/EEC
CE Marking Directive 93/68/EEC

6
INSTALLATION
This cooker must be installed in
accordance with the IEE Wiring Regulations
(Current Edition). Detailed recommendations
are contained in the following British
Standards Codes Of Practice:
B.S. 6172/ B.S. 5440, Par.2 and B.S. 6891
Current Editions.
The appliance must be installed in accordance
with " X " specification (EN60.335-2.6). The
cooker must not be installed higher than the
worktop.
Please ensure that when the appliance is
installed it is easily accessible for the
engineer in the event of a breakdown.
Before your appliance is connected to the mains
electricity supply, check to ensure that the
voltage and the frequency shown on the rating
plate corresponds with your supply voltage.
This appliance must be earthed.
LOCATION
The cooker has been registered as a “Class
X”appliance according to Fire Risk Regulations.
Any adjacent cabinets or walls must not exceed
the cooker’s height.
The cooker may be located in a kitchen, a
kitchen/diner or bed sitting room, but not in a
bathroom, shower room or garage.
The minimum distance combustible material can
be fitted above the cooker in line with the edges
of the cooker is 660 mm (see fig.)
The appliance must be set on a heatproof
floor. The adjustable feet must not be
removed.
Levelling
The appliance is provided with adjustable small
feet placed in the back and front corners of the
base.
By adjusting the small feet it is possible to
change the height of the appliance so as to
ensure a better levelling with other surfaces and
an even distribution of the liquids contained in
pots and pans.
610 mm
660 mm
min 150 mm
Model:CSIE231
610 mm
660 mm
min 150 mm
Model:CSIE232

7
ELECTRICAL CONNECTIONS
Any electrical work required to install
this hob and the supply cable should be
carried out by a qualified electrician or
competent person, in accordance with the
current regulations.
THIS COOKER MUST BE EARTHED.
The manufacturer declines any liability
should these safety measures not be
observed.
Before any maintenance or cleaning can
be carried out, you must DISCONNECT the
cooker from the electricity supply.
This cooker is designed to be connected to a
230-240V AC, 50Hz electrical supply.
To connect to the electricity supply, use cable
type H05 RR-F.
Before connection, make sure the electricity
supply voltage is the same as that indicated on
the rating plate.
The cooker is supplied without supply cable. A
flexible supply cable must be fitted, in
accordance with the specification gived in the
relevant table no. 1.
The electrical connection should be made using
a double pole isolating switch (cooker control
switch) with at least 3mm contact separation in
all poles. The cable must have conductors of
sufficiently high cross-sectional area to prevent
overheating or deterioration.
The switch should be sited within 2m of the
cooker and be easily accessible at all times.
The yellow-green grounding cable must not be
interrupted by the switch.
NOTE: The earth wire should be about 2 cm
longer than the live and neutral wires.
After installation and connecting, the cable must
be placed so that it cannot at any point reach a
temperature of more than 50°C above the ambient
temperature.
The manufacturer disclaims any responsibility
should these safety instructions not be carried
out.
If the supply cable is damaged, it must
be replaced by the manufacturer or its
service agent or a similarly qualified person
in order to avoid a hazard.
Before connecting check that:
• The fuse and household electrical
installation can carry the absorbed current of
the appliance (see rating plate);
• The cooker connection outlet or the cooker
control switch is easily accessible when the
appliance is installed.
How to proceed?
• Unscrew and remove the protective cover at
the back of the appliance;
• Connect the power cable to the terminal
block of the cooker according to the table
no.1;
• Secure by means of cable clamp;
• Make sure that the connection to the
terminal block is matching the supply
system, see table no.1;
• Refit and screw the protective cover on the
back of the appliance.
Table no. 1
Rated voltage 230V 1N
Connection type Single phase (UK)
Cable connection
to the terminal block
1 2 3 4 5
L1 NPE
Mains Voltage
230V
Voltage of heating elements
230V
Fuse capacity
32 A
Cable section
3 x 6 mm2

8
INSTRUCTIONS FOR THE USER
USE AND CARE
A. Hob with electric plates
B. Control panel
C. Shelf supports
D. Shelf
E. Door handle
F. Oven door
G. Drawer
H. Adjustable feet
A
B
C
D
E
F
G
H
CONTROL PANEL
3
24 7
156
BACK LEFT FRONT LEFT FRONT RIGHT BACK RIGHT SELECTOR
1. Back left hotplate control knob
2. Front left hotplate control knob
3. Front right hotplate control knob
4. Back right hotplate control knob
5. Main pilot light
6. Oven thermostat pilot light
7. Oven function control knob (selector)

9
USE OF APPLIANCE
Before the First Use of the Oven
Before the first use ensure that the
room is well ventilated: V.M.C.
(Mechanic ventilation) or opened
window.
Remove all packaging, both inside and
outside the oven, before using the
oven.
Before first use, the oven should be heated
without food. During this time, an unpleasant
odour may be emitted. This is quite normal.
1. Remove the oven accessories.
2. Remove any adhesive labels or protective
films, if there are any.
3. Heat the oven the corresponding knob on
position “250” for about 45 min.
This procedure should be repeated with the grill
function for approximately 5-10 minutes.
Clean the accessories with a soft detergent.
Rinse and dry carefully.
Rating Plate
The model number of your cooker can be found
on the rating plate on the lower front frame of
the cooker upon opening the door.
The cooker must be protected by a suitably
rated fuse or circuit breaker. The rating of the
cooker is given on the rating plate.
About condensation and steam
When food is heated it produces steam in the
same way as a boiling kettle. The oven vents
allow some of this steam to escape. However,
always stand back from the oven when
opening the oven door to allow any build up of
steam or heat to release.
If the steam comes into contact with a cool
surface on the outside of the oven, e.g. a trim, it
will condense and produce water droplets. This
is quite normal and is not a fault with the oven.
To prevent discolouration, regularly wipe away
condensation and also soilage from surfaces.
Cookware
Use any ovenproof cookware, which will
withstand temperatures of 250°C.
Oven dishes, etc. should not be placed
directly on the oven base.
During cooking in the oven the oven
door is hot. Take care that children do
not play near it.

10
ELECTRIC OVEN
Oven Function Control Knob
The control knob is used to select the desired
temperature and to select either the grill or oven
function.
0 Oven switched off
50-250 Temperature selection (bottom and top
heat)
Grill - The grill cannot be used at the same
time as the oven. The oven door must be
closed when grilling.
The grill temperature is not adjustable and always
operates at maximum.
For oven cooking use the control knob to select
the desired temperature between 50º – 250ºC.
Caution
Do not place pans, dripping pans, baking trays or
aluminium foil directly on the base of the oven.
This could cause a heat build-up which could
affect the performance of the oven and damage
the oven enamel.
Cooking in the oven
Traditional cooking
Traditional cooking is made by natural convection
the heated air.
It is necessary to pre-heat the oven.
How to proceed ?
For small cakes, pastry, Victoria sandwich.
1. Preheat the oven the thermostat on position
chosen for cooking:
- about 8 min. for position 50°C to 150°C;
- about 15 min for position 175°C to 250°C;
2. Insert the dish
Oven thermostat pilot light
Once the oven temperature has been selected,
the oven thermostat pilot light will come on and
remain on until the oven has reached the correct
setting; after that, it will go on and off with the
thermostat, showing that the temperature is being
maintained.
Cooker operation pilot light (Main)
This light will illuminate when the oven function
control knob or any of the hotplate knobs are
turned on and remains lit while these are in use.
Oven light
The oven light will come on when the oven
function control knob is set.

11
Grilling
When grilling, the accessible parts of the
appliance are hot and the appliance should not
be left unattended. Take care that children do
not play near it. During use the appliance
becomes hot. Care should be taken to avoid
touching heating elements inside the oven.
The grill pan will become hot during
use, always use oven gloves when removing
or replacing a hot grill pan.
All grilling must be carried out with the
oven door closed .
To switch on the grill, turn the oven
function control knob to GRILL.
Most foods should be placed on the grid in the
grill pan to allow maximum circulation of air to lift
the food out of the fats and juices. Food such as
fish, liver and kidneys may be placed directly on
the grill pan, if preferred.
Adjust the grid and grill pan runner position to
allow for different thicknesses of food.
Food should be thoroughly dried before grilling
to minimise splashing. Brush lean meats and
fish lightly with a little oil or melted butter to keep
them moist during cooking.
Accompaniments such as tomatoes and
mushrooms may be placed underneath the grid
when grilling meats.
When toasting bread, we suggest that the top
runner position is used with the grid in its 'high'
position.
Preheat the grill for a few minutes before sealing
steaks or toasting. Adjust the shelf position as
necessary, during cooking.
The food should be turned over during cooking,
as required.
NOTE: For safety in use, the grill element is
controlled by the thermostat. During cooking,
the grill cycles on and off to prevent
overheating.
Cooking time depends on the thickness of the
meat and not on its weight.
Hints and Tips
Oven Cooking
• Turn off the oven 5 minutes before the end of
cooking time, and use residual heat to
complete the cooking.
• The thickness, the material and the colour of
the pan will influence the cooking results.
• When cooking, certain dishes increase in
volume, ensure the pan is large enough.
• To prevent fat dripping when roasting use tall
rim pans proportional to the item being
roasted.
• Prick the skin of poultry and sausages with a
fork before cooking to avoid spitting.
Use heatproof glass dishes for soufflés.
The effects of dishes on cooking results
Dishes and tins vary in their thickness,
conductivity, colour, etc. which affects the way
they transmit heat to the food inside them.
AAluminium, earthenware, oven glassware
and bright shiny utensils reduce cooking and
base browning.
BEnamelled cast iron, anodised aluminium,
aluminium with non-stick interior and
coloured exterior and dark, heavy utensils
increase cooking and base browning.

12
ELECTRIC HOTPLATES
To switch on a hotplate, turn the relevant control
knob to the required heat setting.
The control knob is numbered 0 – 6
0 – OFF
1 – Minimum
6 – Maximum.
The hob has two types of hotplates:
Normal Hotplates
We recommend the plates are switched to
maximum (6) for a short while to boost the plate,
and then adjusted to the required setting.
Rapid Hotplate (Front left)
The rapid hotplates indicated by a red spot, will
heat up more quickly than a normal plate.
Over a period of time the red spot may
disappear, this will not affect the performance
of the hotplate.
It is important to note that the hotplate
may smoke and produce a slightly
unpleasant odour when used for the first
time. This is quite normal and will disappear
after some time.
Do not put anything on the hob that is
liable to melt.
Suggestions for the correct setting of the plates
are given in the following table:
OFF 0
Very Gentle 1 To keep food warm
To melt butter and chocolate
Gentle 2 To prepare cream-sauces,
stews and milk puddings or to
fry eggs
Slow 3 Dried vegetables, frozen food,
fruit, boiling water or milk
Medium 4 Boiled potatoes, fresh
vegetables, pâtés, soups,
broths, pancakes or fish
High 5 Larger stews, meat roll, fish,
omelettes, steaks
Fast 6 Steaks, escalopes and frying

13
Hints and Tips
Saucepans for use on solid hotplates should have
several characteristics:
• They should be fairly heavy duty.
• They should fit the heat area exactly, or be
slightly larger for efficient use, NEVER smaller.
• They should have a flat base to ensure good
contact with the hotplate. This is particularty
important when using pans for high
temperature frying presure cooking.
As soon as liquid starts boiling, turn the hotplate
control knob so that it will barely keep the liqiud
simmering.
You can switch off the hotplate a short while
before you finish cooking, and the final stage will
be completed using the accumulated heat.
Ensure pans are large enough to avoid
liquids being spilt onto the plates. Never
leave the plates on without a pan on
them or with an empty pan on them.
Take care never to lean or reach over a
hot electric plate. Always point pan
handles inward or over the work surface
next to the hob to avoid accidentally
knocking over a pan as you pass by.
Take care when frying food in hot oil or
fat, as the overheated splashes could
easily ignite.
If the control knobs become difficult to
turn, please contact your local Service
Force Centre.
Good use
Bad use

14
Accessories delivered with the
appliance
The following accessories are supplied with your
appliance.
• Shelf for placing dishes on .
The dish should be put in the middle of the
shelf to balance the weight.
• A roasting tray with roasting grid on it.
It is used to collect juice when cooking in it,
place it on the shelf 2.
If you do not use the roasting tray, remove it
from the oven.
• Removable handles
In addition to the accessories supplied we
recommend you only use heatproof dishes/pans
(according to the manufacturer’s instructions).
Removable drawer
The removable drawer is located underneath the
oven cavity.
During cooking the drawer may
become hot if the oven is in use for a long
period of time. Flammable materials such as
oven gloves, tea towels, plastic aprons etc.
should not be stored in the drawer.
Oven accessories such as baking sheets, will
also become hot, therefore care should be taken
when removing these items from the drawer
whilst the oven is in use or still hot.
To open
• Grasp the drawer from underneath and pull it
out as shown.
• To remove the drawer, pull it out to the stop,
then lift it up slowly and pull it out completely.
To replace the drawer follow the same
procedure in reverse.

15
MAINTENANCE AND CLEANING
The oven should be kept clean at all
times. A build-up of fats or other
foodstuffs could result in a fire.
Before cleaning, ensure all control
knobs are in the OFF position, and the
appliance has cooled completely.
Before any maintenance or cleaning
can be carried out, you must
DISCONNECT the cooker from the
electricity supply.
Cleaning materials
Before using any cleaning materials on your
oven, check that they are suitable and that their
use is recommended by the manufacturer.
Cleaners that contain bleach should NOT
be used as they may dull the surface finishes.
A steam cleaner is not to be used. Harsh
abrasives should also be avoided.
External cleaning
We recommend that non-abrasive cleaners are
used; Avoid the use of metal objects, steel wool
or nylon pads, abrasive or caustic products, as
these may scratch the surface. Regularly wipe
over the control panel, oven door and door seal
using a soft cloth well wrung out in warm water to
which a little washing up liquid has been added.
In the case of stainless steel parts, you may use
commercially available stainless steel cleaners
with care. These also provide a protective film
against finger marks.
To prevent damaging or weakening the
door glass panels avoid the use of the
following:
• Household detergent and bleaches
• Impregnated pads unsuitable for non
stick saucepans
• Brillo/Ajax pads or steel wool pads
• Chemical oven pads or aerosols
• Rust removers
• Bath/Sink stain removers
Oven Cavity
The enamelled oven cavity is best cleaned whilst
the oven is still warm.
Wipe the oven over with a soft cloth soaked in
warm soapy water after each use. From time to
time it will be necessary to do a more thorough
cleaning, using a proprietary oven cleaner.
Oven Shelves and shelf support
To clean the oven shelves, and shelf support soak
in warm soapy water and remove stubborn marks
with a well wetted soap impregnated pad. Rinse
well and dry with a soft cloth.
Cleaning the Oven door
For a more complete cleaning of the oven door, it
is advisable to remove it in the following way:
- Open the door completely.
- Turn the two locking plates on the hinge arms
to 170°;
- Partially close the door, to a 30oangle;
- Lift the door and pull out.
locking plates
Refit the door by reversing the operation
described above.
DO NOT clean the oven door while the
glass panels are warm. If this precaution is not
observed the glass panel may shatter. If the
door glass panel becomes chipped or has
deep scratches, the glass will be weakened
and must be replaced to prevent the
possibility of the panel shattering.
Contact your local Service Centre who will be
pleased to advise further.

16
The Hob Top
The hob is best cleaned whilst it is still warm, as
spillage can be removed more easily than if it is
left to cool.
Regularly wipe over the hob top using a soft
cloth well wrung out in warm water to which a
little washing up liquid has been added. Avoid
the use of the following:
• household detergent and bleaches;
• impregnated pads unsuitable for non-stick
saucepans;
• steel wool pads;
• bath/sink stain removers.
The Hotplates
Spills onto the actual plate should be removed
using warm water and a soft brush, nylon or
plastic scourer. To keep the plates looking as new,
hotplate conditioner can be purchased from most
hardware stores, e.g. “4 Hob” by HomeCare
Products (follow the manufacturer’s instruction for
use). Alternatively, wipe the plates with a drop of
olive oil on a kitchen towel to avoid rust. It is
important to note that the plate will smoke a little
and produce a slightly unpleasant odour when
next used.
Drying
Important: After cleaning, dry the hotplates
thoroughly by switching on to a low-medium
setting for a few minutes.
Restoring
To maintain the appearance of your sealed
hotplates apply a little salt-free vegetable oil or
restorative agent periodically.
To apply vegetable oil: first heat the hotplate on a
medium setting for 30 seconds then turn off. Pour
a very small amount of salt-free oil onto a dry cloth
or kitchen paper. Apply a thin coat of oil to the
hotplate surface and wipe off any excess. Heat the
hotplate on a medium setting for 1 minute.
To apply restorative agent: first heat the hotplate
on a medium setting for 30 seconds then turn
off. Apply a very thin coating of Collo Electrol
(using the applicator). Heat a hotplate on a high
setting for 2-3 minutes to cure. Some smoke will
occur, this is normal and nontoxic. (NB: this
product is a restorative agent not a cleanser. It is
available from hardware stores).
Stainless steel parts: the stainless steel spill rings
may become straw coloured with use. Use a
proprietary stainless steel cleaner to remove this
straw discolouration. This also applies to the area
around the hotplates on stainless steel hobs.
OVEN BULB REPLACEMENT
Ensure that the appliance is switched
off and disconnected from the electricity
supply before replacing the bulb to avoid
possibility of an electric shock.
If the oven bulb needs replacing, it must comply
with the following specifications:
Wattage: 25W
Voltage: 230/240V(50Hz)
Temperatures: 300ºC
Thread Type: E14
To replace the faulty bulb.
1. Turn the glass cover anticlockwise and
remove.
2. Remove the faulty bulb and replace with a
new one.
3. Refit the glass cover.
Reconnect the appliance to the electricity
supply.

17
SOMETHING NOT WORKING
If the appliance is not working correctly, please carry out the following checks, before contacting your
local Service Force Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by
incorrect use or installation, a charge will be made even if the appliance is under guarantee.
Symptoms Solutions
The hob hotplate does not heat up Check:
- that the unit is connected and the electrical
supply is switched on
- the mains fuse has not blown
- the correct control knob has been turned.
The hotplate is not giving satisfactory results Check:
- the hotplate is clean and dry
- the pan is the correct size for the hotplate
- the pan has a flat base
- the setting is correct for the type of cooking.
The oven does not come on Check:
- check if a cooking function/temperature has
been selected correctly
- the socket switch or the switch from the mains
supply to the cooker are ON.
It takes too long to finish the dishes, or they
are cooked too fast
Check:
- the temperature may need adjusting
Steam and condensation settle on the food
and the oven cavity
- refer to the contents of this booklet, especially to
the chapter “Using the Oven”.
- Leave dishes inside the oven no longer than 15-
20 minutes after the cooking is completed.
If after these checks, the appliance still does not operate correctly, contact your local Service Force
Centre. When you contact the Service Force Centre you will need to give the following details:
1. Your name, address and post code.
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance (found on the rating plate*)
5. The purchase date
* The rating plate can be found on the lower left hand corner of the front frame of the cavity.
Please note that a valid purchase receipt or guarantee documentation is required for in-
guarantee service calls.

18
SERVICE AND SPARE PARTS
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact
your local Service Force Centre by telephoning:-
08705 929929
Your telephone call will be automatically routed to the Service Force Centre covering your post code
area.
For the address of your local Service Force Centre and further information about Service Force,
please visit the website at www.serviceforce.co.uk
In-guarantee customers should ensure that the checks under the heading “Something Not
Working” have been made as the engineer will make a charge if the fault is not a mechanical or
electrical breakdown. Please note that it will be necessary to provide proof of purchase for any
in-guarantee service calls.
CUSTOMER CARE
For general enquiries concerning your Tricity Bendix appliance and or for further information on our
products, contact our Customer Care Department by letter or telephone as follows:
Customer Care Department
Tricity Bendix
55-77 High Street
Slough
Berkshire SL1 1DZ
Tel: [phone] (*)
(*) calls to this number may be recorded for training purposes.

19
GUARANTEE CONDITIONS
Standard Guarantee Conditions
We Tricity Bendix undertake that if, within 12 months of the date of the purchase, this Tricity Bendix
appliance or any part thereof is proved to be defective by any reason only of faulty workmanship or
materials, we will, at our option, repair or replace the same FREE OF ANY CHARGE for labour,
materials or carriage on condition that:
• The appliance has been correctly installed and used only on the electricity supply stated on the
rating plate.
• The appliance has been used for normal domestic purposes only, and in accordance with the
manufacturer's instructions.
• The appliance has not been serviced maintained, repaired, taken apart or tampered with by any
person not authorised by us.
• All service work under this guarantee must be undertaken by a Tricity Bendix Service Force
Centre.
• Any appliance or defective part replaced shall become the Company's property.
• This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available
outside these hours, in which case a premium will be charged.
Exclusions
This guarantee does not cover:
• Damage or calls resulting from transportation, improper use or neglect, the replacement of any
light bulbs or removable parts of glass or plastic.
• Costs incurred for calls to put right an appliance which is improperly installed or calls to appliance
outside the United Kingdom.
• Appliances found to be in use within a commercial or similar environment, plus those, which are
the subject to rental agreements.
Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new
home subject to the following qualifications:
• The guarantee starts from the date you first purchased your product.
• The guarantee is for the same period and to the same extent for labour and parts as exist in the
new country of use for this brand or range of products.
• This guarantee relates to you and cannot be transferred to another user.
• Your new home is within the European Community (EC) or European Free Trade Area.
• The product is installed and used in accordance with our instructions and is only used
domestically, i.e. a normal household
• The electrical supply complies with the specification given in the rating label.
• The product is installed taking into account regulations in your new country.
Before you move, please contact your nearest Customer Care Centre, listed below, to give them
details of your new home. They will then ensure that the local Service Organisation is aware of your
move and able to look after you and your appliances.
France Senlis [phone]
Germany Nürnberg [phone]
Italy Pordenone [phone]
Sweden Stockholm [phone]
UK Slough [phone]

Customer Care Department
Tricity Bendix
55-77 High Street
Slough
Berkshire SL1 1DZ
Tel: [phone]
CSIE231- 342737663-A-080205-01
© Electrolux plc 2003
From the Electrolux Group.The world’s No.1 choice
The Electrolux Group is the world’s largest producer of powered appliances for kitchen, cleaning and outdoor use. More than 55 million Electrolux
Group products (such as refrigerators, washing machines, vacuum cleaners, chain saws and lawn mowers) are sold each year to a value of approx.
USD 14 billion in more than 150 countries around the world.