Triotech Storm VR User manual

Storm-OM-001
28 February 2020
This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
Manual
Rev. 1.1
Original Instructions

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28 February 2020
This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
©Triotech Inc., 2020. All Rights Reserved.
Triotech Inc.
www.trio-tech.com
Original Instructions

Introduction
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This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
Table of Content
1Introduction............................................................................................................................6
1.1 Document Conventions.......................................................................................................7
1.2 Definitions and Acronyms...................................................................................................7
1.3 Disclaimers............................................................................................................................. 8
2Health and Safety..................................................................................................................9
2.1 Important Safety Instructions.......................................................................................... 9
2.2 Installation, Operation and Maintenance...................................................................... 9
2.3 Grounding Instructions .....................................................................................................10
2.4 Conditions of use................................................................................................................. 11
2.5 Ridership Safety Information..........................................................................................12
2.5.1 Safety information on physical condition......................................................12
2.5.2 Ridership rules.......................................................................................................13
2.5.3 Ride Duration.........................................................................................................15
2.6 Power Requirements..........................................................................................................15
2.7 Cable List...............................................................................................................................15
3System Information............................................................................................................ 16
3.1 Seat Assembly......................................................................................................................17
3.2 Base Assembly .....................................................................................................................18
3.3 Right Rear Pillar Assembly...............................................................................................19
3.4 Left Rear Pillar Assembly.................................................................................................20
3.5 Front Cabinet.......................................................................................................................21
4SystemComponents...........................................................................................................23
4.1 Sound System.....................................................................................................................24
4.2 Fan System...........................................................................................................................24
4.3 Motion System....................................................................................................................24
4.4 HTC Vive Pro........................................................................................................................24
4.4.1 VR Helmet Description ......................................................................................25
4.4.2 Link Box Description...........................................................................................26
4.4.3 Lighthouses Description.................................................................................... 27
5Electrical andPhysical distribution.................................................................................28
5.1 Back Cabinet .......................................................................................................................28

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5.2 Front Cabinet......................................................................................................................30
6Motion Leap Controller .......................................................................................................31
7Storm operations.................................................................................................................32
7.1 System Start up..................................................................................................................32
7.2 System Shut Down.............................................................................................................32
7.3 Operating the Storm.........................................................................................................32
8Preventive Maintenance....................................................................................................33
8.1 Daily........................................................................................................................................33
8.2 Monthly..................................................................................................................................34
9Special EffectsMaintenance ............................................................................................35
9.1 Fan..........................................................................................................................................35
9.2 Speakers ...............................................................................................................................35
9.3 Subwoofer............................................................................................................................35
10 Maintenance andRepairs...................................................................................................36
10.1 Removing and Replacing an Actuator..........................................................................36
10.1.1 Lifting the seat, accessing the base...............................................................37
10.1.2 Replacing an Actuator .......................................................................................38
10.2 Replacing the control Box................................................................................................43
10.3 Replacing a Drive Assembly or Actuator motor........................................................45
10.4 Replacing a fan....................................................................................................................46
10.5 Replacing a speaker...........................................................................................................47
10.6 Replacing a VR Helmet Harness Cable........................................................................48
10.7 Replacing a VR Helmet.....................................................................................................49
10.8 Replacing a Base Station .................................................................................................50
11 Systemcalibration.............................................................................................................. 51
11.1 HTC VR calibration ............................................................................................................52
11.2 Storm Configuration.........................................................................................................57
12 Storm Initial Startup Checklist.........................................................................................59
13 Troubleshooting...................................................................................................................60
13.1 Headset .................................................................................................................................60
13.1.1 General troubleshooting suggestions...........................................................60
13.1.2 What can I do when the status light on the headset indicates an error?
....................................................................................................................................61
13.1.3 What should I do if the headset is not tracked?..........................................61

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13.1.4 My headset display is blurry. What should I do?..........................................61
13.1.5 What can I do to resolve the "headset not found" error?........................62
13.1.6 My headset can't be detected due to a USB port issue. What should I
do?............................................................................................................................62
13.1.7 What should I do if I don't hear a sound while using the audio cable? 63
13.2 Base Stations.......................................................................................................................64
13.2.1 What should I do if any of the base stations is not detected?...............64
13.3 Storm.....................................................................................................................................64
14 Money Acceptor Installation.............................................................................................65
14.1 Card Swiper..........................................................................................................................65
15 Storage Requirements .......................................................................................................66
16 Storm Information ..............................................................................................................67
16.1 Information Plate ...............................................................................................................67
16.1.1 Storm Seats ..........................................................................................................67
16.1.2 Storm Weight.......................................................................................................67
16.1.3 Date of Manufacture ..........................................................................................68
17 Triotech Service and Support Team Contact ................................................................69
List of Tables
Table 1 Symbols Convention.............................................................................................................7
Table 2 Definitions ...............................................................................................................................7
Table 3 Acronyms.................................................................................................................................7

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1Introduction
This manual will provide you with the necessary instructions on how to operate and
perform maintenance on your Storm attraction.
IMPORTANT: SAVE THESE INSTRUCTIONS.
Copyright law and industrial property law protect the contents of the Storm, its
components, its software and its design.
The Storm will be delivered to your location and will include all necessary parts and
components to easily install it.
and Support
Team.
Triotech Amusement Inc.
780 rue Marion
Joliette, Québec
Canada
J6E 8S2
Phone: [phone] (Press 1 for Service and Support)
Toll Free (US/CAN): 1-888 465-4634
Fax: [phone]
[e-mail]
24-hour technical support

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1.1 Document Conventions
Symbol
Meaning
NOTE: A NOTE provides emphasis or supplementary explanation.
CAUTION: Equipment damage can result if a CAUTION is not followed.
WARNING: Personal injury or death can result if a WARNING is not followed.
ELECTRICAL HAZARD: The Electrical Hazard WARNING specifies the type
of Hazard.
Table 1 Symbols Convention
1.2 Definitions and Acronyms
Term
Definition
Clerk
Ride operator who controls the load/unload of the ride.
Guest
A Guest is a person who is visiting the facilities of the Operator. A
Guest is a potential Rider of the Storm.
Media system
Covers the visualand audio systems, the special effects, as well as the
computer complex to control them.
Operator
Any person or company that operates a system or product to provide
services.
Queue Area
Represents the zone where guests are waiting before entering the
Storm
Rider
Person enjoying the Ride. A Rider is a Guest of the Operator.
Table 2 Definitions
Acronym
Definition
HMI
Human Machine Interface
IR
Infrared
SFX
Special Effects
Table 3 Acronyms

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1.3 Disclaimers
Any modifications made to the Storm system that are not authorized in
writing by the manufacturer will be considered to be the exclusive
responsibility of the customer, who will consequently become the new
ce with the rules and
regulations applicable.
Triotech Amusement Inc. bears no responsibility for accidents, injury or
damage resulting from unauthorized changes or improper use of the
product, including improper application of the safety rules.
The components used in this Storm has been approved following quality
control tests at various stages of production.

Health and Safety
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2Health and Safety
2.1 Important Safety Instructions
The following safety instructions apply to all theater operators and service personnel.
Specific warnings and cautions will be found throughout this manual where they apply.
Read the safety section before operating the Storm. Use the following safety guidelines
to help protect the system from potential damage and to ensure your personal safety.
2.2 Installation, Operation and Maintenance
This Manual and other manuals delivered with the Storm must be available to the
operating and service personnel. To help avoid damage to the computer, the power supply
in the computer included in the server unit automatically detects the voltage to match
the AC power available at the location:
•115 volts / 60Hz in most of North and South America and some Far Eastern
countries such as Japan, South Korea and Taiwan 230 volts / 50Hz in most of
Europe, the Middle East and the Far East.
To help prevent electric shocks, plug the system into a properly grounded power source.
These cables are equipped with 3-prong plugs to help ensure proper grounding. Do not
use adapter plugs or remove the grounding prong from a cable. If you must use an
extension cable, use a 3-wire cable with properly grounded plugs.
•This product is not suitable for installation where water jets could be used.
•As per the product Layout, there must be One (1) meter of free space on both sides
and in front of the installer product for safe operation. Also note that the back of
the unit must have a clearance of minimum 20 cm/8 inches from a wall or
•This product does not require any special accessories to perform regular
maintenance. Common tools such as screw drivers, pliers and wrench can be used.
A furnishing shall be provided with legible instructions pertaining to the risk of fire,
electric shock, or injury to persons that is associated with the use of the furnishing, such
as operation, user-maintenance, loading, storage, and, as applicable, grounding.
The instructions shall include the equipment markings as noted above, including the
maximum weight limit.
There shall be no substitute for the DANGER WARNING
CAUTION

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When parts of the furnishing are able to be adjusted or manipulated by the user, such as
a power-adjusted chair, instructions shall be provided regarding their use. An illustration
is able to be used with a required instruction to clarify the intent but shall not replace the
written instruction.
Operating, maintenance, and installation instructions shall be provided for each
furnishing and shall be included in the shipping carton of each furnishing.
The instructions shall include, at least the directions and information required to cover
the mechanical and electrical limitations of a furnishing and the intended installation,
maintenance, operation, and use of the product.
The installation instructions shall specify the hardware used to mount or secure the
furnishing to the building structure, where applicable. The installation instructions shall
specify the method of mounting clearly, including the type and number of fasteners, the
mounting surface material and whether the fasteners are intended to rely on studs,
anchors or other features of the building construction.
2.3 Grounding Instructions
This product must be grounded. If it should malfunction or break down, grounding
provides a path of least resistance for electric current to reduce the risk of electric shock.
This product is equipped with a cord having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into an appropriate outlet that is properly
installed and grounded in accordance with all local codes and ordinances.
DANGER: Improper connection of the equipment-grounding conductor
can result in a risk of electric shock. Check with a qualified electrician or
service technician if you are in doubt as to whether the product is
properly grounded. Do not modify the plug provided with the product if
it will not fit the outlet; have a proper outlet installed by a qualified
electrician.
This product is for use on a multiple voltage circuit and requires grounding. Make sure
that the product is connected to an outlet having the same configuration as the plug. No
adapters should be used with this product.

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2.4 Conditions of use
When using the Storm, basic precautions should always be followed, including the
following:
To reduce the risk of burns, fire, electric shock, or injury to persons:
Unplug from outlet before replacing parts.
Children under the age of 13 must be accompanied by an adult at alltimes
during the ride.
Person with disabilities should not participate in the attraction unless
they are capable of doing the entire run through by themselves.
Usethe Stormonlyforits intendeduseasdescribedin theseinstructions.
Do not use attachments not recommended by the manufacturer.
Never operate the Storm if it has a damaged cord or plug, if it is not
working properly, or if it has been damaged. Return defective parts to a
service center for examination and repair.
Keep the cord away from heated surfaces.
Never operate the Storm with the air openings blocked. Keep the air
openings free of lint, hair, and the like.
Never drop or insert any object into any opening.
Do not use outdoors.
To disconnect the power, remove plug from the outlet.
There is no operating altitude for this product.
This product must not be cleaned using a water jet.
Operating temperature in-between 10°C and 40°C.
The appliance is not suitable for installation in an area where a water jet
could be used.
WARNING: Risk of Electric Shock: Connect all parts of the Storm to
properly grounded outlets only.
•that the cables are not located
where they can be stepped on or tripped over.

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•Do not spill food or liquid on the Unit cabinet on the keyboard or on any components
of the system. If the ride area becomes wet, stop all system operations and power, and
allow the area to dry.
•Do not push any objects into the openings of the Unit. Doing so can cause fire or
electric shock by shorting out interior components.
•Keep your server unit far away from radiators and/or other heat sources.
•Do not block cooling vents of the Unit.
•The Unit cabinet is intended for indoor use only. Be sure to keep the cabinet dry and
maintain operatingtemperaturesin between 10°-40°Celsius or inbetween 50°-104°
Fahrenheit. No lubrication is required for any mechanisms.
•Make sure the Storm is shut down before doing any maintenance operations on it.
WARNING: Before performing electrical and/or mechanical
maintenance, turn off the main breaker and use a lockout/tagout on the
main panel to avoid accidents.
2.5 Ridership Safety Information
A movie ride with the Storm includes intense movement of the seats. The attendant
should make sure that no injury occurs to any guest due to physical conditions. The
attendant should also make sure that all guests are aware of the ride rules.
2.5.1 Safety information on physical condition
Safety instructions: A movie ride is a thrilling experience but remember that the Storm
seats can jolt and tilt with a speed of up to2G of acceleration. The seats can go up to 4°
degrees of side inclination, a Max Pitch of 4.5° degrees and a Max Roll of 4.0° degrees.
Safety must be your primary concern. We recommend the following guidelines;
•Guests must be taller than 36 Inches (900 mm.)
•Maximum guest weight admissible is 350 lbs (159 kilo).
•13 years and younger must be accompanied by an adult.
A guest should not ride if;
•Has had recent surgery or illness.
•Has a heart condition.
•Is pregnant.
•Has neck, back or bone ailment.
•Suffers from high blood pressure.
•Is under the influence of alcohol or drugs.
•at risk.
•This attraction contains flashing lights. It may cause discomfort and
trigger seizures for people with photosensitive epilepsy.

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2.5.2 Ridership rules
•The presentation should not start until every guest is properly seated and that no
other person at the exception of the operator is present in the room.
•All loose articles (glasses, cameras, cell phones, hats, wallets, keys, etc.) should be
secured or left with a non-rider.
•Cameras and video equipment are not permitted in the theater.
•Smoking is not permitted in the theater.
•Food, drinks, candies and chewing gum are not permitted on the ride.
The attendant is fully responsible for the safety of the guests during a
movie ride. Triotech assumes no liabilities for any damage or injuries
incurred during such a movie ride.
The following safety instruction post sign should be posted for each guest to see it and
read it. This notice should be kept in such condition that customers can easily read. An
attendant should makesure that each guest is aware ofthese safety instructions andride
rules.

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The rules should be visible for all guests:

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2.5.3 Ride Duration
Ride duration is approximately 3 minutes.
2.6 Power Requirements
The Storm system has been designed to function on a 120VAC 15A outlet.
DESCRIPTION
QTÉ/ 1
WATT/1
WATT (TOT)
COIN DOOR COMPLETE 2 SLOTS W/COIN
MECH.
1
5
5
Card Reader
2
12
24
LED Tube CW 4000K
2
18
36
FAN ASSEMBLY STORM
2
125
250
Computer Assembly
2
300
600
Amp support assembly
1
150
150
2PORT USB HDMI KWM SWITCH AUDIO, USB
2,0
1
12
12
Amp PB415
1
60
60
VR Kit Entreprise HTC Pro 2nd Gen.
2
24
48
VIVE Pro Always-on Link Box
2
12
24
SERVER FAN ASSEMBLY
3
7
21
Motion Controller, KCU-1P
1
30
30
5m LED Strip WW 3528 2400K
2
80
80
LED Puck 69mm 12V 3W
1
3
3
1400HD G3 120V AC10 M ACM-LITE 63''
2
100
200
TV 55" Goldfinger
1
70
70
Total
1584
2.7 Cable List
Depending on the region, the following power cords are used;
•SD-150-0011 POWER CABLE 120V
•SD-150-0200 POWER CABLE AC EUROPE 3 PINS
•SD-150-0480 POWER CABLE AUSTRALIA 3 PINS
•SD-150-0147 POWER CABLE AC EUROPE 2 PINS
•150-0903 POWER CABLE UK
•150-0786 POWER CABLE SWISS
•150-1273 POWER CABLE DANEMARK 10A, 250V, TYPE K

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3System Information
Footprint: 50 square foot
1600mm
2770mm
2920mm

System Information
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3.1 Seat Assembly

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3.2 Base Assembly

System Information
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3.3 Right Rear Pillar Assembly

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3.4 Left Rear Pillar Assembly