Tripp Lite SmartOnline User manual

Owner’s Manual
1111 W. 35th Street Chicago, IL 60609 USA
Customer Support: [phone] • www.tripplite.com
Important Safety Instructions 2
Installation 3
Basic Operation 5
Battery Replacement 11
Storage and Service 12
SmartOnline™
True On-Line Tower UPS Systems
Warranty Registration 12
Español
Français 25
13
Copyright ©2005 Tripp Lite. All rights reserved. SmartOnline™ is a trademark of Tripp Lite.
Troubleshooting 9
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Not suitable for mobile applications.
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UPS Location Warnings
• Install your UPS indoors, away from excess moisture or heat, conductive contaminants,
dust or direct sunlight.
• For best performance, keep the indoor temperature between 32º F and 104º F (0º C and
40º C).
• Leave adequate space around all sides of the UPS for proper ventilation.
UPS Connection Warnings
• Connect your UPS directly to a properly grounded AC power outlet. Do not plug the
UPS into itself; this will damage the UPS.
• Do not modify the UPS's plug, and do not use an adapter that would eliminate the UPS’s
ground connection.
• Do not use extension cords to connect the UPS to an AC outlet. Your warranty will be
voided if anything other than Tripp Lite surge suppressors are used to connect your UPS
to an outlet.
• If the UPS receives power from a motor-powered AC generator, the generator must
provide clean, filtered, computer-grade output.
Equipment Connection Warnings
• Do not use Tripp Lite UPS Systems for life support applications in which a malfunction
or failure of a Tripp Lite UPS System could cause failure or significantly alter the
performance of a life-support device.
• Do not connect surge suppressors or extension cords to the output of your UPS. This
might damage the UPS and will void the surge suppressor and UPS warranties.
Battery Warnings
Batteries can present a risk of electrical shock and burn from high short-circuit current.
Observe proper precautions. Do not dispose of the batteries in a fire. Do not open the UPS
or batteries. Do not short or bridge the battery terminals with any object. Unplug and turn
off the UPS before performing battery replacement. Use tools with insulated handles.
There are no user-serviceable parts inside the UPS. Battery replacement should be
performed only by authorized service personnel using the same number and type of
batteries (sealed Lead-Acid). The batteries are recyclable. Refer to your local codes for
disposal requirements or in the USA only call 1-800-SAV-LEAD or 1-800-8-BATTERY
(1-800-822-8837) or visit www.rbrc.com for recycling information. Tripp Lite offers a
complete line of UPS System Replacement Battery Cartridges (R.B.C.). Visit Tripp Lite on
the Web at www.tripplite.com/support/battery/index.cfm to locate the specific replacement
battery for your UPS.
SAVE THESE INSTRUCTIONS
This manual contains instructions and warnings that should be followed during the
installation, operation and storage of all Tripp Lite UPS Systems. Failure to heed these
warnings will void your warranty.
2
Important Safety Instructions
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3
Important Safety Instructions
Connection and Start-Up
Plug your UPS’s line cord into an
electrical outlet.
Your UPS must be connected to a dedicated
circuit of sufficient amperage. Note, however,
that the select models may be fitted with
different plug types. Refer to the “OP
Rating/Plug Rating” chart printed on the top of
your UPS.
Once your UPS is plugged in, the fan and all
Indicator Lights will turn ON. The “LINE” and
“LOAD ACTIVE METER” LEDs will
illuminate and the UPS will emit a beep to
indicate normal operation. However, power is
not supplied to your UPS’s AC outlets until the
UPS is turned on.
Plug your equipment into your UPS.
Your UPS is designed to support computer
equipment only. You will overload your UPS if
you connect household appliances or laser
printers to the UPS's outlets.
Turn your UPS ON:
• Press the “ON/TEST” Button
• Hold it for several seconds until you
hear a beep
• Release it
Your UPS will begin providing AC power to its outlets.
The “ON LINE” LED will illuminate.
Your UPS will function properly without these
connections.
Phone Line or Phone/Network
Line Surge Suppression
Your UPS has jacks which protect against
surges on a phone or network line.* Using
appropriate network cords connect your wall
jack to the UPS jack marked “IN.” Connect
your equipment to the UPS jack marked
“OUT.” Make sure the equipment you connect
to the UPS's jacks is also protected against
surges on the AC line.
* Not compatible with PoE (Power Over Ethernet) applications.
Your model may differ.
1
1
2
3
2
3
Your model
may differ.
Installation
Optional Connections
1
1Your model may differ.
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4
Optional Connections
(continued)
USB and RS-232 Serial
Communications
Use the included USB cable (see ) and/or
DB9 serial cable (see ) to connect the
communication port of your computer to the
communication port of your UPS. Install on
your computer the Tripp Lite PowerAlert
Software appropriate to your computer's
operating system.
EPO Port Connection
When the UPS is connected to this circuit, it
enables emergency shutdown of the UPS's
inverter. Using the cable provided, connect the
EPO port of your UPS (see ) to a user-
supplied normally closed or normally open
switch according to the circuit diagram (see
). The EPO port is not a phone line surge
suppressor; do not connect a phone line to
this port.
External Battery Connection
Check to ensure that the external batteries you
are connecting match the voltage listed on
your UPS's battery connector. Adding external
batteries will increase recharge time as well as
runtime. See the battery pack owner's manual
for complete installation instructions. Make
sure cables are fully inserted into their
connectors. Small sparks may result during
battery connection; this is normal. Do not
connect or disconnect battery packs when the
UPS is running on battery power.
3b
3a
2b
2a
2
3
2b
4
Your model
may differ.
Your model
may differ.
Installation
(continued)
4
2a Your model
may differ.
3a
4-5
3b
Your model
may differ.
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5
Front Panel Switches
“ON/TEST” Button: This switch controls four separate UPS functions:
UPS Power ON
To turn the UPS on, press this button, hold it for several seconds until
you hear a beep, then release it. The “ON LINE” LED will illuminate.
UPS Self-Test
During normal on-line operation, press this button and hold it until
you hear a beep. This initiates a 10-second self-test of the battery. The
UPS will shift to battery power (all LEDs will illuminate) for ten
seconds.
Alarm Silence
To silence the UPS “on-battery” alarm, press this button and hold it
until you hear a beep.
UPS Cold Start
To use your UPS as a stand-alone power source when AC power is
unavailable (i.e. during a blackout), press this button and hold it until
you hear a beep. The UPS will then provide battery power to its outlets.*
* The “ON BATT” Indicator Light will be illuminated since your UPS will be operating
from battery power.
“OFF” Button: This button turns power OFF at the UPS receptacles.
Press this switch, hold it until you hear a beep, then release it. The
UPS will continue charging and the fan will continue to cool internal
components even after you turn the UPS receptacles off. To turn the
UPS OFF completely, including the charger, disconnect the UPS’s
power cord after pressing the “OFF” switch.
“ON LINE” LED: This green light will illuminate constantly to indicate
the UPS is performing normal on-line operation (filtering and
resynthesizing incoming AC line voltage to provide pure sine wave
output). When this light is illuminated, you can monitor the load level
of your UPS on the “LOAD ACTIVE METER” LEDs.
“LINE” LED: This green light will illuminate constantly to indicate
the utility supplied AC line voltage at your wall outlet is nominal. It
will flash if the line voltage is outside the nominal range (either too
low or two high). No action is required on your part when the LED
flashes; the UPS continuously and automatically filters AC line
power to provide your equipment with pure sine wave AC power,
regardless of brownout or overvoltage conditions. If this light is off,
then AC line voltage is not present (blackout) or is at an extremely
high voltage, and the UPS will provide connected equipment with
power from battery.
Front Panel Indicator Lights
Basic Operation
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6
Front Panel Indicator Lights
continued
“BYPASS” LED: This yellow light will flash to indicate that the
UPS’s DC/AC inverter is deactivated and the UPS is in the “Bypass”
mode. During normal operation this LED will light briefly when the
unit is plugged in, but if an internal fault or overload occurs this light
will flash constantly to show that connected equipment will receive
filtered AC mains power, but will not receive battery power during a
blackout. In this case, contact Tripp Lite for service.
“FAULT” LED (select models only): This red light will flash when
your UPS detects an internal fault (overheating, overvoltages, etc.) or
when it detects a wiring fault in your wall outlet (reversed phases,
missing ground, etc.) The UPS will only detect wiring faults when it
is plugged into a utility outlet but not turned ON. If the light persists
after restarting the UPS, contact an electrician to check the AC line.
Your UPS will identify the presence of most (but not all) wiring faults.
“LOAD ACTIVE METER” LED: This green light will illuminate
when your UPS is receiving AC power to indicate that the set of four
dual-function LEDs is displaying the load level of your UPS.
“BATT ACTIVE METER” LED: This green light will illuminate
when your UPS is operating from battery power to indicate that the
set of four dual-function LEDs is displaying the battery charge level
of your UPS. Note: the “ON BATT” LED will also be illuminated.
“OVERLOAD” LED: This red light will illuminate constantly to indicate
that your UPS’s capacity has been exceeded while it is in on-line operation.
The UPS alarm will beep continuously. Immediately remove overload
until light and alarm goes off. If you do not immediately remove the
overload, the UPS will transfer from on-line to bypass operation.
“BATT LOW” LED: This yellow light will illuminate when your UPS’s
battery charge level is low. The UPS alarm will beep until either the
battery charge is depleted or the batteries are adequately recharged.
“ON BATT” LED: This green light will illuminate constantly to
indicate that AC line voltage is not present and your UPS is providing
your equipment with battery power. The UPS will also beep every two
seconds, unless silenced by the “ON/TEST” Button. When this light
is illuminated, you can monitor the battery charge level of your UPS
on the “BATT ACTIVE METER” LEDs.
Basic Operation
(continued)
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7
Rear Panel
“REPLACE BATT” LED: This red light will illuminate constantly
and the UPS alarm will beep every 2 seconds if your UPS’s
microprocessor detects a battery fault or if your UPS fails the
automatic self-test (after you turn your UPS ON) and the UPS battery
is less than fully charged. Let the UPS system charge for at least 12
hours and perform a self test using the “ON/TEST Button”. If the light
continues to stay on, contact Tripp Lite for service.
Accessory Slot: Remove the small cover panel from this slot to use
optional accessories to remotely monitor and control your UPS.
Contact Tripp Lite Customer Support at [phone] for more
information, including a list of available SNMP, network management
and connectivity products.
External Battery Pack Connector (configuration varies by model):
Use to connect optional Tripp Lite Battery Packs for additional
runtime. Contact Tripp Lite Customer Support at [phone] for
the appropriate Tripp Lite battery pack to connect. Refer to
instructions available with the Battery Pack for complete connection
information and safety warnings.
Fan: The fan cools the UPS’s internal components. It is always on
when line power is present.
Input Circuit Breaker Switch: This resettable breaker prevents high
input current from damaging the UPS or the attached load. If this
breaker trips, make sure your UPS is connected to AC power of the
proper voltage before resetting the circuit breaker by pushing the
breaker switch in.
Input Cord: This permanently attached power cord connects your
UPS to a power outlet.
Front Panel Indicator Lights
continued
Basic Operation
(continued)
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Rear Panel
continued
AC Receptacles (Varied by Model): These 15-, 20- and 30-amp
receptacles provide your connected equipment with pure sine-wave
AC output from the AC line during normal operation and from battery
power during blackouts and severe brownouts. Power provided at
these outlets is filtered to protect connected equipment against
damaging surges and line noise. The receptacles are divided into
numbered load banks, as labelled on the unit. Using PowerAlert
software and cabling, load banks one and two may be individually
turned off and on from a remote location, allowing users to reset or
reboot connected equipment.
Telephone/Network Protection Jacks: These jacks protect your
equipment against surges over a telephone/network data line.
Connecting your equipment to these jacks is optional. Your UPS will
work properly without this connection. Not compatible with PoE (Power Over
Ethernet) applications.
Communications Ports (USB or RS-232): These ports connect your
UPS to any workstation or server. Use with Tripp Lite’s PowerAlert
Software and included cables to enable your computer to
automatically save open files and shut down equipment during a
blackout. Also use PowerAlert Software to monitor a wide variety of
AC line power and UPS operating conditions. Consult your
PowerAlert Software manual or contact Tripp Lite Customer Support
for more information. See “USB and RS-232 Serial
Communications” in the “Optional Connections” section for
installation instructions.
Dry contact communications are simple, but some knowledge of
electronics is necessary to configure them. The DB9 port's pin
assignments are shown in the diagram. If the UPS battery is low, the
UPS sends a signal by bridging pins 1 and 5. If utility power fails, the
UPS sends a signal by bridging pins 8 and 5. To shut the UPS down
remotely, short pin 3~pin 9 for at least 3.8 seconds.
EPO (Emergency Power Off) Port: Your UPS features a EPO port
that may be used to connect the UPS to a contact closure switch to
enable emergency inverter shutdown. See Optional Installation.
NEMA 5-15R
NEMA 5-15/20R
Other outlet types not shown
Communications
8
Basic Operation
(continued)
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9
The UPS’s control panel lights will turn on in the sequences below to signal that the UPS is
having operational difficulties.
Lights (On/Flashing) and Condition Solution
On: REPLACE BATT Let the UPS system charge for at least
Condition: Replace Battery 12 hours and perform a self test using
the "ON/Test Switch". If the light
continues to stay on, contact Tripp Lite
for service.
On: BATT LOW, ON BATT Prepare for imminent UPS shutdown.
Condition: Battery Low
On: BYPASS, LINE, LOAD, OVERLOAD Reduce the load the UPS supports.
Condition: On Bypass due to Overload
Flashing: OVERLOAD Remove the cause of the short circuit
Condition: Short Circuit from the UPS output.
On: FAULT Check the utility line for wiring problems
Condition: Wiring Fault such as reversed line and neutral or a
missing ground.
On: FAULT, 100% Restart the UPS. If the problem persists,
Condition: Battery Voltage too High contact Tripp Lite for repairs.
On: FAULT, BYPASS, LINE, 50% Restart the UPS. If the problem persists,
Condition: On Bypass due to contact Tripp Lite for repairs.
High Output Voltage
On: FAULT, BYPASS, LINE Restart the UPS. If the problem persists,
Flashing: 50% contact Tripp Lite for repairs.
Condition: On Bypass due to
Low Output Voltage
On: FAULT, BYPASS, LINE, 25% Restart the UPS. If the problem persists,
Condition: On Bypass due to High contact Tripp Lite for repairs.
Bus Voltage
On: FAULT, BYPASS, LINE Restart the UPS. If the problem persists,
Flashing: 25% contact Tripp Lite for repairs.
Condition: On Bypass due to Low
Bus Voltage
Troubleshooting
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10
Troubleshooting
(continued)
Lights (On/Flashing) and Condition Solution
On: BYPASS, LINE Check the UPS to be sure that there is
Flashing: FAULT adequate space for air to circulate near
Condition: On Bypass due to High the vents and that the fan is working
Internal Temperature properly. Restart the UPS.
Flashing: LINE This indicates that utility power is too high
Condition: Input Abnormal or low for the UPS to operate in BYPASS
mode, so if an inverter failure occurs,
the UPS will deliver no output.
On: FAULT, 50% Restart the UPS. If the problem persists,
Flashing: LINE contact Tripp Lite for repairs.
Condition: No Output due to High
Output Voltage and Abnormal Input
On: FAULT
Restart the UPS. If the problem persists,
Flashing: LINE, 50% contact Tripp Lite for repairs.
Condition: No Output due to Low
Output Voltage and Abnormal Input
On: FAULT, 25% Restart the UPS. If the problem persists,
Flashing: LINE contact Tripp Lite for repairs.
Condition: No Output due to High
Bus Voltage and Abnormal Input
On: FAULT Restart the UPS. If the problem persists,
Flashing: LINE, 25% contact Tripp Lite for repairs.
Condition: No Output due to Low
Bus Voltage and Abnormal Input
Flashing: LINE, FAULT Check the UPS to be sure that there is
Condition: No Output due to High adequate space for air to circulate near
Internal Temperature and Abnormal the vents and that the fan is working
Input properly. Restart the UPS. If the problem
persists, contact Tripp Lite for repairs.
10
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