Tritium RTM75 User manual

RTM75 - 75kW
Operating Manual
INNOVATING YOUR FUTURE

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TRI152.INS.047.1 - 13 May 2021
RTM75 - 75 kW Operating Manual
www.tritium.com.au
Veel®isaregisteredtrademarkofTritiumPtyLtd.©2020TritiumPtyLtd
Important safety instructions ....................................................................................1
Operating instructions ..............................................................................................2
Operating instructions: Option A — Connect before payment authentication ..................3
Operating instructions: Option B — Connect after payment authentication.....................6
Troubleshooting .......................................................................................................9
Contents

1TRI153.INS.047.1 - 13 May 2021
RTM75 - 75kW Operating Manual
www.tritium.com.au
Veel®isaregisteredtrademarkofTritiumPtyLtd.©2020TritiumPtyLtd
Important safety instructions
This manual contains information on how
to operate the RTM75 - 75kW electric
vehicle (EV) fast charger models:
• TRI153-RTM-01
• TRI153-RTM-02
Identifying symbols
CAUTION
RISK OF ELECTRIC SHOCK
CAUTION
The RTM75 - 75kW EV fast charger must
be installed and serviced only by qualied
electrical personnel.
CAUTION
In the event of a circuit breaker trip, the
charger must be inspected by a
Tritium-certied service agent before the
charger is re-energised.
Operating temperature:
-35° to 50°C / -31° to 122°F
Storage temperature:
-35°C to 70°C / -31° to 158°F
Weather rating:
IP65 Electronics Enclosure
NEMA Type 4
For assistance with operation of the
charger, contact the charger operator or
Tritium Customer Support.
Note: Images used in this manual are
examples only and may dier slightly
from actual implementation.
SAVE THESE INSTRUCTIONS

2TRI153.INS.047.1 - 13 May 2021
RTM75 - 75kW Operating Manual
www.tritium.com.au
Veel®isaregisteredtrademarkofTritiumPtyLtd.©2020TritiumPtyLtd
Charging your vehicle with the
RTM75 - 75kW EV fast charger is safe,
secure, and easy to do with industry
standard plugs and a simple interface
that guides you through the charging
process.
The RTM75 - 75kW charger oers two
dierent charging plugs, the CHAdeMO
and the Combined Charging Standard
(CCS).
Activation security
Payment authentication can be started
before connecting the charger to your
vehicle or after connecting the charger.
The RTM75 - 75kW charger is
designed to activate and secure your
individual charging session through card
recognition, APP, or SMS.
After activation authorisation is
recognised you have a certain
timeframe to begin your charging
session.
Using the interface panel
The interface panel:
• has icons and buttons that control the
charging session.
• shows charging information.
These icons:
• are highlighted to prompt an action or
selection.
• display a tick when the expected
action is completed.
At certain times you hear audio feedback
to assure you that certain functions are
successful.
The minutes shown on the display show
how long your car has been charging.
You have ample time to make your
selections, however if the charger has
been idle for too long without making a
selection, it returns to being available for
other users.
At any stage, return the plug to the
plug holster to end your charging session.
Operating instructions

3TRI153.INS.047.1 - 13 May 2021
RTM75 - 75kW Operating Manual
www.tritium.com.au
Veel®isaregisteredtrademarkofTritiumPtyLtd.©2020TritiumPtyLtd
The interface panel
For the purpose of this manual, the
RTM75 - 75kW charger interface panel
ACTIVATION icon includes APP and SMS.
If these icons are not shown on your
model, they are not available for use.
1. Connect plug to car
The following screen displays when the
unit is available for use, and the plug icon
is highlighted.
2. Connected
When the plug is connected to the car,
the plug icon shows a tick.
3. Communication
The charger checks the communication
with the vehicle.
Operating Instructions:
Option A — Connect plug before payment authentication

4TRI153.INS.047.1 - 13 May 2021
RTM75 - 75kW Operating Manual
www.tritium.com.au
Veel®isaregisteredtrademarkofTritiumPtyLtd.©2020TritiumPtyLtd
Operating Instructions:
Option A — Connect plug before payment authentication
4. Authentication
The charger requests payment authen-
tication. The plug icon is ticked, and the
pay icon is highlighted.
Swipe your bank or RFID card over the
payment terminal.
The charger processes the payment.
On successful payment, the pay icon
shows a tick.
5. Charge session
The charger starts the charge session.
The charge session starts
successfully. The active session and the
arrow for the stop button are displayed.

5TRI153.INS.047.1 - 13 May 2021
RTM75 - 75kW Operating Manual
www.tritium.com.au
Veel®isaregisteredtrademarkofTritiumPtyLtd.©2020TritiumPtyLtd
Operating Instructions:
Option A — Connect plug before payment authentication
After 30 seconds of dispensing energy,
the charger locks. The active session and
the unlock icon are displayed.
Swipe your bank or RFID card over the
payment terminal to unlock the session
and complete payment.
The charge session unlocks.
The active session and the arrow for the
stop button are displayed.
6. Complete charge
The charge session is automatically
terminated when the maximum charge
level of the electric vehicle is reached.
To terminate the session at an earlier
point, use the button that is aligned with
the stop icon.
The return plug icon is highlighted.
7. Return plug to car
The charger detects the plug and the
return plug icon shows a tick.

6TRI153.INS.047.1 - 13 May 2021
RTM75 - 75kW Operating Manual
www.tritium.com.au
Veel®isaregisteredtrademarkofTritiumPtyLtd.©2020TritiumPtyLtd
Operating Instructions:
Option B — Connect plug after payment authentication
The interface panel
For the purpose of this manual the
RTM75 - 75kW charger interface panel
ACTIVATION icon includes APP and SMS.
If these icons are not shown on your
model, they are not available for use.
1. Ready to use
The following screen displays when the
unit is available for use, and the plug icon
is highlighted.
2. Authentication/payment
Swipe your bank or RFID card over the
payment terminal.
The charger processes the payment.
On successful payment, the pay icon
shows a tick.

7TRI153.INS.047.1 - 13 May 2021
RTM75 - 75kW Operating Manual
www.tritium.com.au
Veel®isaregisteredtrademarkofTritiumPtyLtd.©2020TritiumPtyLtd
Operating Instructions:
Option B — Connect plug after payment authentication
3. Connect plug to car
The following screen displays when the
unit is available for use, and the plug icon
is highlighted.
4. Connected
When the plug is connected to the car,
the plug icon shows a tick.
5. Communication
The charger checks the communication
with the vehicle.
6. Charge session
The charger starts the charge session.
The charge session starts
successfully. The active session and the
arrow for the stop button are displayed.
After 30 seconds of dispensing energy,
the charger locks. The active session and
the unlock icon are displayed.

8TRI153.INS.047.1 - 13 May 2021
RTM75 - 75kW Operating Manual
www.tritium.com.au
Veel®isaregisteredtrademarkofTritiumPtyLtd.©2020TritiumPtyLtd
Operating Instructions:
Option B — Connect plug after payment authentication
Swipe your bank or RFID card over the
payment terminal to unlock the session.
The charge session unlocks.
The active session and the arrow for the
stop button are displayed.
7. Complete charge
The charge session is automatically
terminated when the maximum charge
level of the electric vehicle is reached.
To terminate the session at an earlier
point, use the button that is aligned with
the stop icon.
The return plug icon is highlighted.
8. Return plug to car
The charger detects the plug and the
return plug icon shows a tick.

9TRI153.INS.047.1 - 13 May 2021
RTM75 - 75kW Operating Manual
www.tritium.com.au
Veel®isaregisteredtrademarkofTritiumPtyLtd.©2020TritiumPtyLtd
Troubleshooting
1. Communication failed
Possible communication failure between
charger and vehicle.
This session failed to start.
Return the plug to the charger and try
again.
2. Session time out
Possible reasons:
• Session time out
• Communication interruption
Session time out is triggered if there is no
interaction received for 240 seconds.
Return the plug to the charger and try
again.
3. Invalid card
Possible reasons:
• Invalid bank card or payment provider
• Payment declined
• No price settings in terminal
conguration
• RFID not enabled/network not
accepted
• Dierent card used from the original
card used to authenticate
• Incorrect card scan
Retry the card, or use a dierent card.