TruHearing TH Premium/Advanced/Demo RIC 19 User manual

TH Premium/Advanced/Demo RIC 19
TH Premium/Advanced RIC+ 19
User Guide

2
Content
Welcome 4
Your hearing in󰄋ruments 5
In󰘵rument type 5
Getting to know your hearing in󰘵ruments 6
Components and names 7
Controls 10
Hearing programs 11
Features 11
Batteries 12
Battery size and handling tips 12
Replacing batteries 13
Daily use 14
Turning on and o󰘯 14
Inserting and removing the hearing in󰘵ruments 15
Adju󰘵ing the volume 19
Changing the hearing program 19
Further adju󰘵ments (optional) 20
Special li󰄋ening situations 21
On the phone 21
Audio 󰘵reaming with iPhone 22
Airplane mode 22
Audio induction loops (optional) 23

3
Maintenance and care 24
Hearing in󰘵ruments 24
Ear pieces 25
Professional maintenance 27
Further information 28
Safety information 28
Accessories 28
Symbols used in this document 28
Troubleshooting 29
Country-speci󰘰c information 30
Service and warranty 31

4
Welcome
Thank you for choosing our hearing in󰘵ruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you under󰘵and the advantages
and greater quality of life your hearing in󰘵ruments o󰘯er.
To receive the mo󰘵 bene󰘰t from your hearing
in󰘵ruments, it is recommended that you wear them every
day, all day. This will help you get adju󰘵ed to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.

5
Your hearing in󰄋ruments
This user guide describes optional features that
your hearing in󰘵ruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing in󰘵ruments.
In󰄋rument type
Your hearing in󰘵ruments are a RIC (Receiver-in-Canal)
model. The receiver is placed within the ear canal and
connected to the in󰘵rument via a receiver cable. The
in󰘵ruments are not intended for children under the age
of 3 years or persons with a developmental age of under
3 years.
The wireless functionality enables advanced audiological
features and synchronization between your two hearing
in󰘵ruments.
Your hearing in󰘵ruments feature Bluetooth® low energy*
technology allowing for easy data exchange with your
smartphone, and for seamless audio 󰘵reaming with your
iPhone**.
* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any
use of such marks by the legal manufacturer of this product is under licenses. Other
trademarks and trade names are those of their respective owners.
** iPhone is a trademark of Apple Inc., regi󰘵ered in the U.S. and other countries.

6
Getting to know your hearing in󰄋ruments
It is recommended to familiarize yourself with your new
hearing in󰘵ruments. With the in󰘵ruments in your hand
try using the controls and note their location on the
in󰘵rument. This will make it easier for you to feel and
press the controls while wearing the hearing in󰘵ruments.
If you have problems pressing the controls of your
hearing in󰘵ruments while wearing them, you can
use a remote control to control your in󰘵ruments.
With a dedicated smartphone app you have even
more control options.

7
Components and names
This user guide describes several types of hearing
in󰘵ruments. Use the following pictures to identify
the type of hearing in󰘵rument that you use.
TH Premium/Advanced/Demo RIC 19
➐
➏
➊➋
➍
➎
➌
➊Ear piece
➋Receiver
➌Receiver cable
➍Microphone openings
➎Rocker switch (control)
➏Battery compartment
(on/o󰘯 switch)
➐Side indicator
(red = right ear,
blue = left ear) and
receiver connection

8
TH Premium/Advanced RIC+ 19
➐
➏
➊➋
➍
➎
➌
➊Ear piece
➋Receiver
➌Receiver cable
➍Microphone openings
➎Rocker switch (control)
➏Battery compartment
(on/o󰘯 switch)
➐Side indicator
(red = right ear,
blue = left ear)
➑Receiver connection

9
You can use the following 󰘵andard ear pieces:
Standard ear pieces Size
Click Sleeve
(closed)
Click Dome™ single
(open or closed)
Click Dome semi-open
Click Dome double
You can easily exchange the 󰘵andard ear pieces.
Read more in section "Maintenance and care".
Cu󰄋om-made ear pieces
Cu󰘵om shell
Click Mold™

10
Controls
With the rocker switch you can, for
example, adju󰘵 the volume or switch
hearing programs. Your Hearing Care
Professional has programmed your
desired functions to the rocker switch.
Rocker switch function L R
Press brie󰘱y:
Program up/down
Volume up/down
Tinnitus therapy signal level up/down
TV 󰘵ream on/o󰘯
Press for about 2 seconds:
Program up/down
Volume up/down
Tinnitus therapy signal level up/down
TV 󰘵ream on/o󰘯
Press for more than 3 seconds:
Standby/turn on
Activate/deactivate airplane mode
L = Left, R = Right

11
You can also use a remote control to change
hearing programs and adju󰘵 the volume of your
hearing in󰘵ruments. With our smartphone app you
have even more control options.
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables whi󰘵le-free insertion of
hearing in󰘵ruments.
Read more in section "Turning on and o󰘯".
The tinnitus therapy feature generates a sound to
di󰘵ract you from your tinnitus.
A telecoil is integrated in the battery compartment,
enabling the hearing in󰘵rument to connect with
audio induction loops.
Read more in section "Audio induction loops".

12
Batteries
When the battery is low the sound becomes weaker
or you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size: 312 13
● Always use the correct battery size for your hearing
in󰘵ruments.
● Remove the batteries if you intend not to use the
hearing in󰘵ruments for several days.
● Always carry spare batteries.
● Remove empty batteries immediately and follow your
local recycling rules for battery disposal.

13
Replacing batteries
Removing the battery:
XOpen the battery compartment.
XUse the magnet 󰘵ick to pull out the
battery. The magnet 󰘵ick is available
as an accessory.
Inserting the battery:
XIf the battery has a protective 󰘰lm, remove it
only when you are ready to use the battery.
XInsert the battery with the "+" symbol
facing up (refer to the picture).
XCarefully close the battery compartment. If you feel
resi󰘵ance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.

14
Daily use
Turning on and o󰓐
You have the following options to turn your hearing
in󰘵ruments on or o󰘯.
Via battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning o󰘯: Open the battery compartment to the 󰘰r󰘵
catch.
Via rocker switch:
XTurning on or o󰘯: Press and hold the rocker switch for
several seconds. Refer to section "Controls" for the
settings of the rocker switch.
After turning on, the previously used volume and
hearing program remain set.
When wearing the hearing in󰘵ruments, an alert tone can
indicate when an in󰘵rument is being turned on or o󰘯.
When the power-on delay is activated, the hearing
in󰘵ruments turn on after a delay of several seconds.
During this time you can insert the hearing in󰘵ruments
into your ears without experiencing unpleasant feedback
whi󰘵ling.
The "power-on delay" can be activated by your Hearing
Care Professional.

15
Inserting and removing the hearing in󰄋ruments
Your hearing in󰘵ruments have been 󰘰ne-tuned for your
right and left ear. Colored markers
indicate the side:
● red marker = right ear
● blue marker = left ear
Inserting a hearing in󰘵rument:
XFor Click Sleeves, take care that the bend of the
Click Sleeve is in line with the bend of the receiver
cable.
Correct:
Incorrect:

16
XHold the receiver cable at the bend closer to the
ear piece.
XCarefully push the ear piece in
the ear canal ➊.
XTwi󰘵 it slightly until it sits well.
Open and close your mouth to
avoid accumulation of air in the
ear canal.
XLift the hearing in󰘵rument and
slide it over the top of your
ear ➋.
૜
૝
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply
into the ear.
● It may be helpful to insert the right hearing
in󰘵rument with the right hand and the left
hearing in󰘵rument with the left hand.
● If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.

17
The optional retention 󰘵rand helps to securely retain the
ear piece in your ear. To position the retention 󰘵rand:
XBend the retention 󰘵rand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).

18
Removing a hearing in󰘵rument:
XLift the hearing in󰘵rument and
slide it over the top of your
ear ➊.
XIf your hearing in󰘵rument is
equipped with a cu󰘵om shell
or a Click Mold, remove it by
pulling the small removal cord
toward the back of your head.
૜
૝
XFor all other ear pieces: Grip the receiver in the
ear canal with two 󰘰ngers and pull it carefully out ➋.
Do not pull the receiver cable.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in
your ear when removing the hearing in󰘵rument.
If this happens, have the ear piece removed by
a medical professional.
Clean and dry your hearing in󰘵ruments after usage.
Read more in section "Maintenance and care".

19
Adju󰄋ing the volume
Your hearing in󰘵ruments automatically adju󰘵 the volume
to the li󰘵ening situation.
XIf you prefer manual volume adju󰘵ment, press the
rocker switch.
Refer to section "Controls" for the setting of the
rocker switch.
An optional signal tone can indicate the volume change.
Once the maximum or minimum volume has been
reached, you may hear an optional signal tone.
Changing the hearing program
Depending on the li󰘵ening situation, your hearing
in󰘵ruments automatically adju󰘵 their sound.
Your hearing in󰘵ruments may also have several hearing
programs which allow you to change the sound, if needed.
An optional signal tone can indicate the program change.
XTo change the hearing program, press the
rocker switch.
Refer to section "Controls" for the setting of the
rocker switch. Refer to section "Hearing programs" for
a li󰘵 of your hearing programs.
The default volume is applied.

20
Further adju󰄋ments (optional)
You can also use the hearing in󰘵rument controls to
change other features, for example, the level of the
tinnitus therapy signal.
Refer to section "Controls" for the setting of your controls.