TruHearing TH 6 RIC LI User manual

TH 6 RIC LI
User Guide
TH 6 RIC LI EN.indd 1TH 6 RIC LI EN.indd 1 28-07-2021 15:11:4328-07-2021 15:11:43

2
Content
Welcome 4
Your hearing in󰄋ruments 5
In󰘵rument type 5
Getting to know your hearing in󰘵ruments 6
Components and names 7
Controls 9
Hearing programs 10
Features 10
Daily use 11
Inserting and removing the hearing in󰘵ruments 11
Turning on and o󰘯 16
Switching to 󰘵andby mode 17
Adju󰘵ing the volume 18
Changing the hearing program 18
Further adju󰘵ments (optional) 19
Charging 20
Special li󰄋ening situations 23
On the phone 23
Audio 󰘵reaming with iPhone 23
Audio 󰘵reaming with Android phone 24
Bluetooth 24
TH 6 RIC LI EN.indd 2TH 6 RIC LI EN.indd 2 28-07-2021 15:11:4328-07-2021 15:11:43

3
Maintenance and care 25
Hearing in󰘵ruments 25
Ear pieces 27
Professional maintenance 29
Important safety information 30
Further information 33
Accessories 33
Operating, transport, and 󰘵orage conditions 33
Disposal information 35
Symbols used in this document 35
Troubleshooting for hearing in󰘵rument 36
Country-speci󰘰c information 37
Service and warranty 39
TH 6 RIC LI EN.indd 3TH 6 RIC LI EN.indd 3 28-07-2021 15:11:4328-07-2021 15:11:43

4
Welcome
Thank you for choosing our hearing in󰘵ruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you under󰘵and the advantages
and greater quality of life your hearing in󰘵ruments o󰘯er.
To receive the mo󰘵 bene󰘰t from your hearing
in󰘵ruments, it is recommended that you wear them every
day, all day. This will help you get adju󰘵ed to them.
The device may not look exactly like the guiding
illu󰘵rations in these in󰘵ructions. We reserve the
right to make any changes we consider necessary.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
Before using your hearing in󰘵ruments for the 󰘰r󰘵
time, fully charge them. Follow the in󰘵ructions in
the charger's user guide.
TH 6 RIC LI EN.indd 4TH 6 RIC LI EN.indd 4 28-07-2021 15:11:4328-07-2021 15:11:43

5
Your hearing in󰄋ruments
This user guide describes optional features that
your hearing in󰘵ruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing in󰘵ruments.
In󰄋rument type
Your hearing in󰘵ruments are a RIC (Receiver-in-Canal)
model. The receiver is placed within the ear canal and
connected to the in󰘵rument via a receiver cable. The
in󰘵ruments are not intended for children under the age
of 3 years or persons with a developmental age of under
3 years.
A power cell (lithium-ion rechargeable battery) is
permanently built into your hearing in󰘵rument. This
enables easy charging with Charging Station R or the
optional Travel Charger RIC.
The wireless functionality enables advanced audiological
features and synchronization between your two hearing
in󰘵ruments.
TH 6 RIC LI EN.indd 5TH 6 RIC LI EN.indd 5 28-07-2021 15:11:4328-07-2021 15:11:43

6
Your hearing in󰘵ruments feature Bluetooth® low energy*
technology allowing for easy data exchange with your
smartphone, and for seamless audio 󰘵reaming with your
iPhone** and for some Android smartphones that support
Audio Streaming for Hearing Aids (ASHA).
Getting to know your hearing in󰄋ruments
It is recommended to familiarize yourself with your new
hearing in󰘵ruments. With the in󰘵ruments in your hand
try using the controls and note their location on the
in󰘵rument. This will make it easier for you to feel and
press the controls while wearing the hearing in󰘵ruments.
If you have problems pressing the controls of your
hearing in󰘵ruments while wearing them, you can
ask your Hearing Care Professional whether a
remote control or a smartphone app to control your
in󰘵ruments is available.
* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any
use of such marks by the legal manufacturer of this product is under licenses. Other
trademarks and trade names are those of their respective owners.
** iPad, iPhone, and iPod touch are trademarks of Apple Inc., regi󰘵ered in the U.S.
and other countries.
TH 6 RIC LI EN.indd 6TH 6 RIC LI EN.indd 6 28-07-2021 15:11:4328-07-2021 15:11:43

7
Components and names
➐
➐
➐
➏
➏
➏
➊
➊
➊
➋
➋
➋
➍
➍
➍
➍
➍
➎
➎
➎
➌
➌
➌
➊Ear piece
➋Receiver
➌Receiver cable
➍Microphone openings
➎Rocker switch
(control, on/o󰘯 switch)
➏Side indicator
(red = right ear,
blue = left ear) and
receiver connection
➐Charging contacts
TH 6 RIC LI EN.indd 7TH 6 RIC LI EN.indd 7 28-07-2021 15:11:5128-07-2021 15:11:51

8
You can use the following 󰘵andard ear pieces:
Standard ear pieces Size
Sleeve 3.0, Vented,
Closed, Power
Eartip 3.0 Open
Eartip 3.0 Tulip
You can easily exchange the 󰘵andard ear pieces. Read
more in section "Maintenance and care".
Cu󰄋om-made ear pieces
Earmold 3.0
TH 6 RIC LI EN.indd 8TH 6 RIC LI EN.indd 8 28-07-2021 15:12:0828-07-2021 15:12:08

9
Controls
With the rocker switch you can, for example, switch
hearing programs. The Hearing Care Professional has
programmed your desired functions to the rocker switch.
Rocker switch function L R
Press brie󰘱y:
Program up/down
Volume up/down
Tinnitus therapy signal level up/down
TV 󰘵ream on/o󰘯
Press for about 2 seconds:
Program up/down
Volume up/down
Tinnitus therapy signal level up/down
TV 󰘵ream on/o󰘯
Press for more than 3 seconds:
Turn on/o󰘯
L = Left, R = Right
You can also use a remote control to change
hearing programs and adju󰘵 the volume of your
hearing in󰘵ruments. With our smartphone app you
have even more control options.
TH 6 RIC LI EN.indd 9TH 6 RIC LI EN.indd 9 28-07-2021 15:12:1428-07-2021 15:12:14

10
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
The tinnitus therapy feature generates a sound to
di󰘵ract you from your tinnitus.
TH 6 RIC LI EN.indd 10TH 6 RIC LI EN.indd 10 28-07-2021 15:12:1428-07-2021 15:12:14

11
Daily use
To assure comfortable and easy use of your hearing
in󰘵ruments they are equipped with an onbard control
element. In addition we o󰘯er an app for Android as well
as iPhones which makes handling your devices even
easier. Contact your Hearing Care Professional for
downloading and in󰘵alling the smartphone app.
Inserting and removing the hearing in󰄋ruments
Your hearing in󰘵ruments have been 󰘰ne-tuned for your
right and left ear. Colored markers
indicate the side:
● red marker = right ear
● blue marker = left ear
Inserting a hearing in󰘵rument:
XFor Sleeves, take care that the bend of the Sleeve is
in line with the bend of the receiver cable.
See illu󰘵rations on next page.
TH 6 RIC LI EN.indd 11TH 6 RIC LI EN.indd 11 28-07-2021 15:12:1528-07-2021 15:12:15

12
Correct:
Incorrect:
XHold the receiver cable at the bend closer to the
ear piece.
XCarefully push the ear piece in
the ear canal ➊.
XTwi󰘵 it slightly until it sits well.
Open and close your mouth to
avoid accumulation of air in the
ear canal.
XLift the hearing in󰘵rument and
slide it over the top of your
ear ➋.
➊
➊
➊
➋
TH 6 RIC LI EN.indd 12TH 6 RIC LI EN.indd 12 28-07-2021 15:12:1728-07-2021 15:12:17

13
CAUTION
Risk of injury!
XAlways wear the receiver cable with an ear
piece.
XMake sure that the ear piece is completely
attached.
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply
into the ear.
● It may be helpful to insert the right hearing
in󰘵rument with the right hand and the left
hearing in󰘵rument with the left hand.
● If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
TH 6 RIC LI EN.indd 13TH 6 RIC LI EN.indd 13 28-07-2021 15:12:1728-07-2021 15:12:17

14
The optional retention 󰘵rand helps to securely retain the
ear piece in your ear. To attach the optional retention
󰘵rand:
XAlign the end of the retention 󰘵rand with the 󰘱at end of
the receiver.
XThen press the retention 󰘵rand towards the receiver
until it clicks into place.
TH 6 RIC LI EN.indd 14TH 6 RIC LI EN.indd 14 28-07-2021 15:12:2028-07-2021 15:12:20

15
To position the retention 󰘵rand:
XBend the retention 󰘵rand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).
Removing a hearing in󰘵rument:
XLift the hearing in󰘵rument and
slide it over the top of your
ear ➊.
XIf your hearing in󰘵rument is
equipped with a cu󰘵om shell
or a mold, remove it by pulling
the small removal cord toward
the back of your head.
➊
➋
XFor all other ear pieces: Grip the receiver in the
ear canal with two 󰘰ngers and pull it carefully out ➋.
Do not pull the receiver cable.
TH 6 RIC LI EN.indd 15TH 6 RIC LI EN.indd 15 28-07-2021 15:12:2228-07-2021 15:12:22

16
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in
your ear when removing the hearing in󰘵rument.
If this happens, have the ear piece removed by
a medical professional.
Clean and dry your hearing in󰘵ruments after usage.
Read more in section "Maintenance and care".
Turning on and o󰓐
You have the following options to turn your hearing
in󰘵ruments on or o󰘯.
Via charger:
XTurning on: Take the in󰘵ruments out of the charger.
The 󰘵artup melody is played in your hearing
in󰘵ruments. The default volume and hearing program
are set.
XTurning o󰘯: Place the hearing in󰘵ruments in the
charger.
Note that the charger mu󰘵 be connected to the power
supply. For details refer to the charger's user guide.
TH 6 RIC LI EN.indd 16TH 6 RIC LI EN.indd 16 28-07-2021 15:12:2228-07-2021 15:12:22

17
Via rocker switch:
XTurning on: Press and hold the lower
part of the rocker switch until the
󰘵artup melody 󰘵arts to play. Release
the rocker switch while the melody is
playing.
The default volume and hearing
program are set.
ON
XTurning o󰘯: Press and hold upper
or lower part of the rocker switch
for several seconds. A power down
melody is played.
OFF
OFF
Switching to 󰄋andby mode
Via remote control or smartphone app, you can switch
your hearing in󰘵ruments to 󰘵andby mode. This mutes
the hearing in󰘵ruments. When you leave 󰘵andby mode,
the previously used volume and hearing program are
set.
Note:
● In 󰘵andby mode, the hearing in󰘵ruments are not
turned o󰘯 completely. They draw some power.
Therefore we recommend to use 󰘵andby mode only
for a short period of time.
TH 6 RIC LI EN.indd 17TH 6 RIC LI EN.indd 17 28-07-2021 15:12:2328-07-2021 15:12:23

18
● If you want to leave 󰘵andby mode, but the remote
control or app is not at hand: Turn your hearing
in󰘵ruments o󰘯 and on again (via rocker switch or by
shortly placing them in the charger until a green LED
lights up). In this case, the default volume and hearing
program are set.
Adju󰄋ing the volume
Your hearing in󰘵ruments automatically adju󰘵 the volume
to the li󰘵ening situation.
XIf you prefer manual volume adju󰘵ment, press the
upper part of the rocker switch to increase the volume
or press the lower part to decrease the volume.
Refer to section "Controls" for the setting of your
rocker switch.
An optional signal can indicate the volume change. Once
the maximum or minimum volume has been reached, you
may hear an optional signal tone.
Changing the hearing program
Depending on the li󰘵ening situation, your hearing
in󰘵ruments automatically adju󰘵 their sound.
Your hearing in󰘵ruments may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the program
change.
TH 6 RIC LI EN.indd 18TH 6 RIC LI EN.indd 18 28-07-2021 15:12:2328-07-2021 15:12:23

19
X
To change the hearing program, press the rocker
switch brie󰘱y.
Refer to section "Controls" for the setting of the rocker
switch. Refer to section "Hearing programs" for a li󰘵 of
your hearing programs.
The default volume is applied.
Further adju󰄋ments (optional)
You can also use the hearing in󰘵rument controls to
change other features, for example, the level of the
tinnitus therapy signal.
Refer to section "Controls" for the setting of your controls.
TH 6 RIC LI EN.indd 19TH 6 RIC LI EN.indd 19 28-07-2021 15:12:2328-07-2021 15:12:23

20
Charging
You have the choice between two charger options:
➊➊➊
➊➊➊
➊➊➊
➋➋➋
➋➋➋
➋➋➋
➊Charging Station R ➋Travel Charger RIC
XPlace your hearing in󰘵ruments in the charger.
XFollow the in󰘵ructions in the charger's user guide. You
can also 󰘰nd useful tips for charging in the charger's
user guide.
Low power indication
You will hear an alert signal to indicate the power cell
is running low. The signal will be repeated every
20 minutes. Depending on the usage of your hearing
in󰘵ruments, you have approximately 1.5 hours to charge
your hearing in󰘵ruments before they 󰘵op working.
Note that the power cell runtime is reduced if too many
features are used simultaneously.
TH 6 RIC LI EN.indd 20TH 6 RIC LI EN.indd 20 28-07-2021 15:12:2428-07-2021 15:12:24