truMedic InstaShiatsu MC-500 User manual

InstaShiatsu®+ MC-500
Rocking Chair Massager
Instruction Manual

Important Safety Instructions 1
Save These Instructions 2
Important Safeguards 3
Introduction 9
Understanding Your Massage Chair 10
Installation Guide 11
Operating Your Massage Chair 15
Using the Remote Controller 18
Cleaning and Maintenance 26
Troubleshooting 28
Warranty and Technical Specications 30
TABLE OF CONTENTS

1
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be
followed, including the following:
Read all instructions before using (this appliance).
DANGER: To reduce the risk of electric shock:
Always unplug this appliance from the electrical outlet immediately after using and
before cleaning.
WARNING: To reduce the risk of burns, re, electric shock, or injury to persons:
1. An appliance should never be left unattended when plugged in. Unplug from outlet
when not in use, and before putting on or taking off parts.
2. Do not operate under blanket or pillow. Excessive heating can occur and cause re,
electric shock, or injury to persons.
3. WARNING: Keep children away from extended foot support (or other similar
parts). Close supervision is necessary when this appliance is used by, on, or near
children, invalids, or disabled persons.
4. Use this appliance only for its intended use as described in this manual. Do not
use attachments not recommended by the manufacturer.
5. Never operate this appliance if it has a damaged cord or plug, if it is not working
properly, if it has been dropped or damaged, or dropped into water. Return the
appliance to a service center for examination and repair.
6. Do not carry this appliance by supply cord or use cord as a handle.
7. Keep the cord away from heated surfaces.
8. Never drop or insert any object into any opening.
9. Do not use outdoors. Household, commercial and indoor use only.
10. Do not operate where aerosol (spray) products are being used or where oxygen is
being administered.
11. To disconnect, turn all controls to the off position, then remove plug from outlet.
12. WARNING: Connect this appliance to a properly grounded outlet only. See
Grounding Instructions.
13. WARNING: Do not use massager in close proximity to loose clothing or jewelry.
Keep long hair away from massager while in use.
14. WARNING: REMOVE CONTROL BOX WHEN NOT IN USE, AND STORE OUT OF
REACH OF CHILDREN.
15. WARNING: Chemical Burn Hazard. Keep batteries away from children. This product
contains a lithium button/coin cell battery. If a new or used lithium button/coin cell battery
is swallowed or enters the body, it can cause severe internal burns and can lead to death
in as little as 2 hours. Always completely secure the battery compartment. If the battery
compartment does not close securely, stop using the product, remove the batteries, and
keep it away from children. If you think batteries might have been swallowed or placed
inside any part of the body, seek immediate medical attention. The cells shall be disposed of
properly, including keeping them away from children; and even used cells may cause injury.

2SAVE THESE INSTRUCTIONS
Grounding Instructions
1. This product must be grounded. If it should malfunction or breakdown,
grounding provides a path of least resistance for electric current to reduce
the risk of electric shock. This product is equipped with a cord having an
equipment-grounding conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
2. DANGER - Improper connection of the equipment-grounding conductor
can result in a risk of electric shock. Check with a qualied electrician or
serviceman if you are in doubt as to whether the product is properly grounded.
Do not modify the plug provided with the product - if it will not t the outlet,
have a proper outlet installed by a qualied electrician.
3. This product is for use on a nominal 120-V circuit and has a grounding plug
that looks like the plug illustrated in sketch A. Make sure that the product is
connected to an outlet having the same conguration as the plug. No adapter
should be used with this product.

3
Important Safeguards
Please note all symbols and signs outlined in this operation manual and follow
the instructions listed for an effective and safe operating experience. We will use
several symbols to indicate important points of information. To reduce the risk of
personal injury, read and understand all the instructions before using the MC-500
Rocking Chair Massager. Save these instructions for future use.
If you see this symbol, the
accompanying language will
describe a warning for serious
bodily injury or death.
The caution symbol denotes
something that may cause an
injury or property damage.
Avoid engaging in the listed
behaviors associated with
this symbol.
Do not disassemble any part on
your chair featuring this symbol.
Doing so may increase the risk of
harm or void any accompanying
warranty.
You must adhere to these
guidelines when operating
your new massage chair.
This symbol will provide
directions on how to use a
particular cable during
assembly and use.
This chair is not waterproof, avoid
contact with any liquids.
This symbol denotes any fire
or environmental hazards.
IMPORTANT SAFEGUARDS

WARNING
4
Warnings and Notes of Caution
IMPORTANT SAFEGUARDS
Avoid Using The MC-500 if you belong to any of the following groups:
• Those with osteoporosis.
• Those who have a pacemaker implant or other electrical medical implant.
• Those who are pregnant or in poor health should discuss use with a physician.
• Children under the age of 12.
• Anyone under the inuence of alcohol or recreational drugs.
Accident and injury warnings
• Do not allow children, pets, or any objects in or around the chair while it is in an
adjusted position or in operation.
• Close supervision is necessary while operating the chair by, on or near children,
invalids or disabled persons.
• Immediately discontinue use and speak with a medical professional if you
experience any strange or disorienting symptoms during use.
• Do not sleep in the chair.
• Do not sit or stand on the armrests.
• Avoid excessively targeting any one area of the body to reduce the risk of injury.
• Closely monitor any user who suffers from mobility difculties.
Fire and electrocution warnings
• Always insert the plug into an appropriate power outlet.
• Never leave a plug sticking partly out of an outlet.
• Always turn off and unplug the chair when it is not in use or before cleaning.
Fire and electrocution avoidance
• Do not use a plug, cord, or outlet if you identify a poor or broken contact.
• Only use power sources that support the recommended voltage to reduce the
risk of re or electric shock.
• Do not use any damaged, twisted, knotted, or constricted power cords.
Accident avoidance
• Do not fold massage chair cushions if you plan to store the chair.
• Do not run this massage chair for long, uninterrupted periods. Follow all
run-time recommendations listed in this manual.

5
Notes on User disassembly and Maintenance
• Contact a professional if your chair experiences water damage or begins
to function improperly. Do not modify, disassemble, or perform unspecied
maintenance.
• Do not attempt to repair or replace a damaged power cord or plug. Contact
the service team at truMedic® or a professional dealer to receive a
replacement.
• Do not remove or open any part of the chair for any reason.
• Contact a professional for repair if you notice any irregularities or damage in
the cloth and leather coverings on your massage chair.
CAUTION
Avoiding Falls
• Always operate your chair on a at and even surface.
Preventing Wall and Chair Damage
• Always place the chair at least 4 inches from all walls to allow for proper
positioning.
Avoiding Injuries Associated With Excessive Use
• The maximum recommended massage time is 15 minutes. Try to change
massage settings and positions every 5 minutes for best results. Failing to
change positions frequently could result in discomfort.
Avoiding Accidents and Injuries
• Check the power switch before plugging the massage chair into the outlet.
The power switch should sit in the OFF position any time you unplug or plug
in the chair.
• Fully insert the plug into the outlet before turning the chair ON.
• Turn off all controls and switches before unplugging the chair.
Avoiding Electrocution
• Look for cord and wire damage before using the massage chair.
• Follow all instructions for proper ground wire connectivity. The wire should
not have any irregularities.

6IMPORTANT SAFEGUARDS
Avoiding Accidents and Injuries
• Never step on the foot massager when it is in the open, extended position.
• Do not place your hands or feet in between gaps in the massage heads.
• Do not put your hands or feet in between spaces in mechanical components.
• Do not drop or purposefully insert objects into the massage chair slot.
• Do not sit, stand, or place heavy objects on chair components, including the
armrests, leg rests, and backrests.
• Never stand on the chair.
• Do not attempt to move a chair white it’s operating.
• Do not use massage areas for unintended body parts (e.g., do not put your
head in the leg rest).
• Do not put unusual amounts of pressure on the backrest while the chair is reclined.
• Do not use chair in loose clothing or wearing jewelry. Keep long hair away
from mechanical components of the chair.
• Avoid using the chair with exposed skin or while wearing sheer fabrics. Using
the chair with improper clothing could lead to skin irritation.
• Empty your pockets before sitting in the chair.
Avoiding Chair Damage, Discoloration, and Deterioration
• Do not place the chair in humid or wet environments, around sharp things,
or near heat sources, including stoves.
• Never use an electric heating pad, blanket, or other heated device while
using the chair.
• Do not use the chair in high-temperature areas.
• Do not use the chair in an outdoor environment.
Avoiding Leaks and The Potential for Electrocution Injuries
• Do not use or store your chair in a wet, humid, or exposed environment such
as a swimming pool area or bathroom.
• Both the chair and the accompanying remote control must remain dry
at all times.
• Do not sit in the chair with wet or damp clothes.
Avoiding electrocution Injuries
• Follow all directions for installing the ground wire or contact a professional
electrician for assistance.
• Never use a plug adapter. Contact a professional electrician if you do not
have the appropriate outlet for installation.
Avoiding Electrocution Injuries or Fire
• Unplug the chair before cleaning.
• Unplug the chair if you notice any power damage or the potential for power-
related damage (i.e., during thunderstorms).
• To unplug the chair, rmly grasp the plug (not the cord) to release the prongs
from the outlet.

7
Ground Wire Placement Warning
Improper connection of the equipment grounding conductor
can result in a risk of electric shock. Check with a qualied
electrician or serviceman if you are in doubt as to whether
or not the chair is properly grounded. Do not modify the plug
provided with the chair. If it will not t your outlet, have a proper
outlet installed by a qualied electrician.
Fuse Location
Special Notes
Grounding Note
• This chair features a cord with a grounding conductor. Only use the appropriate outlet to
power your massage chair.
Avoid accidents:
• Always turn OFF and unplug your chair after a massaging session.
• Always turn the switch to the OFF position and unplug your chair
during electrical outages.
Lithium Button Cell Battery Notice
• This product contains a lithium button cell battery. If a new or used lithium button cell
battery is swallowed or enters the body, it can cause severe internal burns and can cause
death in as little as 2 hours. Always fully secure the battery compartment. If the battery
compartment does not close securely, stop using the product, remove the batteries and
keep it away from children. If you believe that batteries may have been swallowed or
placed inside any part of the body, seek immediate medical attention.
Fuse Replacement Note
• If a fuse burns out in your chair, turn the switch to the OFF position and unplug the chair.
Locate the switch box and identify the dysfunctional fuse. Only replace a burned out fuse
with a matching fuse. Contact a professional electrician for further assistance if needed.

8IMPORTANT SAFEGUARDS
FCC Statement
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning
Changes or modications to this unit not expressly approved
by the party responsible for compliance could void the user’s
authority to operate the equipment.

9
Introduction
Thank you for your purchase of the truMedic MC-500 Rocking Chair Massager!
With simple care and maintenance this ne product will bring you stress relief
and relaxation for many years to come. The MC-500 combines the holistic
benets of a dynamic shiatsu massage with the relaxing benets of gentle
rocking motion, all in one stylish, convenient package. Use your MC-500 at home,
in the ofce, or anywhere you need to relax (Indoor use only).
• Choose The Perfect Massage: 4 auto-massage functions; Relax,
Rejuvenate, Soothe, and Sleep.
• 4 Available Massage Program Techniques: Kneading, Tapping, Shiatsu
and Calf Massage Modes.
• Remote Control: Included wireless remote control to customize your
massage experience.
• Massage Your Feet: Convertible Foot Massager works both calves
and feet, depending on position.
• Airbag Pressure-Massage: airbags located at hip level to
provide compression relief.
A Quick Note from truMedic®
As you install and begin to use your new massage chair, please keep the
following recommendations in mind:
• Use the images provided here as a guide and not as an exact
illustration of your chair. Always refer to your massage chair as you read through
the instructions.
• Store your operation manual in a convenient place for quick reference.
• Carefully read all warnings and cautionary notes provided in your manual.
truMedic® reserves the right to change the design specications of the MC-500
without notice. Use the images provided here as a guide and not as an exact
replica of your chair. Always refer to your massage chair as you read through
the instructions.
INTRODUCTION

Understanding Your Massage Chair
Take the time to review the graphics available in this section and familiarize
yourself with the distinctive parts of your new massage chair. Throughout this
operation manual, you will notice that we use these terms to help you through the
installation process. We have outlined the exterior and interior parts you will need
to know to install and maintain your chair.
Installation and setup of the truMedic MC-500 is very simple and should take
just a few minutes. A helper is recommended to assist in managing the unit
during assembly. As soon as you unbox your massage chair, use the components
listing to verify that you have all necessary parts. Contact truMedic® at service@
truMedic.com if you have any questions or concerns.
10
1. Remote Control
2. Head Pillow
3. Backrest Pillow
4. Backrest
5. Seat Airbag
6. Seat
1
2
3 4
5
6 7
8
9
7. Armrest
8. Controller Holder
9. Foot Massager
10. Power Control Panel
11. Supporting Base Plate
Power Cord Socket I/O (On/Off) Switch
Fuse
UNDERSTANDING YOUR MASSAGE CHAIR

11
INSTALLATION GUIDE
Installation Guide
Installing the supporting base plate
To begin, place a blanket or padding material under chair during assembly to
avoid damage to the surface of the chair. Fasten each rocking chair leg into the
base plate using 2 M8*70 HEXAGONAL HEAD BOLTS, 2 M8*110 HEXAGONAL
HEAD BOLTS, 4 SPRING WASHERS and 4 FLAT WASHERS (included).
M8*70 HEXAGONAL HEAD BOLTS
M8*110 HEXAGONAL HEAD BOLTS
SPRING WASHER
FLAT WASHER
BOTTOM OF SEAT

12
(C) COTTER PIN
(D) COTTER PIN HOLE
(A) CALF REST MOUNTING PIN
(B) CALF REST
CONNECTION HOLE
Calf Rest Installation
Lift the seat cushion, align and insert the CALF REST MOUNTING PIN (A) into
the CALF REST CONNECTION HOLE (B) on the both sides of the chair. Insert the
long, straight end of COTTER PIN (C) into the COTTER PIN HOLE (D) found on the
calf rest mounting pin to hold it into place.
INSTALLATION GUIDE

13
(D) COTTER PIN HOLE
INLET WIRE HOLE
ZIPPER
LOCKING NUT
MALE WIRE PLUG
FEMALE WIRE
PLUG
Calf Rest Installation Cont.
On the backside of the calf rest, insert the MALE WIRE PLUG into the INLET
WIRE HOLE and pull it back out through the ZIPPER. Take the FEMALE WIRE
PLUG and insert it into the MALE WIRE PLUG; Make sure to line up the holes of
the each plug before insertion. Rotate and fasten the LOCKING NUT into place
after connecting the plugs together. Finally, hide the plugs within the cloth cover
through the zipper.

14
REMOTE CONTROL ANCHOR POINT
REMOTE CONTROL HOLDERS
Remote Control Holder
Slide each REMOTE CONTROL HOLDER into the REMOTE CONTROL ANCHOR
POINTS located on the left and right side of the massage chair.

15
Operating Your MC-500 Massage Chair
Turn On Your Chair
A. Insert the power cord into the socket located on the back of the chair and
plug the other end into a wall socket.
B. Make sure the I/O power switch is in the ON (I) position.
C. Press the On/Off button found on the top on the remote control. You should
hear a short beep.
Starting and Ending Your Massage
A. Choose your massage setting. Refer to the Remote Control Usage Guide for
more information.
B. After a massage session ends, the chair will return to its default position
and then shut down.
A B
C
OPERATING YOUR MASSAGE CHAIR

16 OPERATING YOUR MASSAGE CHAIR
Notes on User Disassembly and Maintenance
• Check the clearance by fully extending your chair in all directions. Make sure
there are no obstacles in your way such as pets, children or side tables, etc.
• Monitor the power plug and source. Clean the plug and cord routinely to avoid
dust buildup. Make sure the plug rests comfortably and protected between
the power source and the chair. The cord should never sit under a heavy
object or appear to have kinks, stretching or knots.
• The chair should sit out at least 6 inches from the wall starting from the
backrest and at least 12 inches from the front of the leg rest.
46in (117cm) 56in (142cm)
Always check for children, pets, and other obstacles before
initiating a massage sequence. Keep the gap between the
backrest and armrest clear as you adjust chair settings. Do
not attempt to exit the chair or apply pressure on the chair
mechanism if the leg rest is in motion. This kind of activity may
damage the chair. For more information on using the remote
control to guide your massage experience, refer to the Remote
Control Usage Guide.

17
23in
(59cm)
46in
(117cm)
4in
(10cm)
Wall
44.5in
(113cm)
Using the Foot Massager
To use the foot massager, simply pull the top of the calf rest and ip it down.

18
On/Off
Raise Backrest
Relax (Mode)
Soothe (Mode)
Airbags
On/Off
Tapping
Kneading
Intensity
Massage
Rollers Up
Indicator Light
Lower Backrest
Rejuvenate (Mode)
Sleep (Mode)
Air Bag Intensity
Foot Massager
On/Off
Massage Width
Adjustment
Massage Rollers
Down
Shiatsu
MC-500 Remote Control Usage Guide
USING THE REMOTE CONTROLLER