Trust 311 User manual

TRUST 311 COMPACT MP3 PLAYER
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Instructions when using for the first time Chapter
1. Preparing for use (3)
2. MP3 Player functions (4)
3. Uninstalling old drivers and devices(5.1)
4. Installing the software/driver (5.2)
5. Using the software (6)
6. Connecting/Transferring MP3 files (7)
7. Checking (7.2)
8. Operating the MP3 Player (8)
1 Introduction
This instruction manual is for users of the TRUST 311 COMPACT MP3 PLAYER.
The MP3 Player can be used to make your own portable music collection by
converting the latest music and audio files from your own CD collection into MP3
files and then transferring these to the MP3 Player. Once the music has been
transferred to the MP3 Player, you can enjoy your favourite music wherever you
wish. The MP3 Player is so light and small that it fits into the palm of your hand or
your pocket. The MP3 Player does not contain any moving parts. This guarantees
continuous play and, as a result, it is perfect for use during sporting activities.
Note: The TRUST 311 COMPACT MP3 PLAYER does NOT work on MAC
systems and is only suitable for Windows 98, Windows 98 SE, Windows
ME, Windows 2000 and Windows XP.
2 Safety
Carefully read the following instructions before use.
-The TRUST 311 COMPACT MP3 PLAYER does not require any special
maintenance. Use a slightly damp, soft cloth to clean the MP3 Player.
-Do not use aggressive substances, such as white spirit, to clean the device.
These may harm the material.
-Do not submerge the device in liquid. This may damage the MP3 Player.
2.1 Battery
MP3 players are compact devices which use complex technology. As a result, high
demands are placed on the battery, which must also be compact. Guidelines for the
effective use of the battery:
•Better quality batteries are often more effective in the long run and work for a
much longer period of time. An example is the Duracell Ultra battery.
•Rechargeable batteries are also useful if the device is used a lot. Only use
NiMH batteries, preferably at least 550 mA (the maximum power can vary per
battery type and size). Never use rechargeable NiCd batteries, because the
output voltage is too low for this type of device. Also, never recharge the
batteries provided (alkaline) with the device, because this may cause them to
explode.
1. Never throw the battery onto an open fire. The battery may explode.
2. Never drill holes into the battery.
3. Keep the battery out of the reach of small children.
4. Only use AAA alkaline batteries with this MP3 Player. It is recommended to
use Duracell Ultra or NiMH batteries.
When the battery is empty, ask your local authority where you can dispose of it.
Note: Standard NiCd batteries are unsuitable for use with this MP3 Player.
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Note: Do not use old and new batteries at the same time, because the old
batteries may deplete the new ones.
Note: The batteries should be removed if the MP3 Player is not going to be
used for some time. This will save the battery capacity.
2.2 MP3 Player memory
The Trust 311 Compact MP3 Player has a 16 MB internal memory. This memory can
be extended by using an MMC memory card.
The maximum size of the memory card is 128 MB. 8 MB memory cards will NOT
work in this MP3 player.
This type of memory ensures that all the recordings are saved when the batteries
are replaced.
See chapter 3.2 for instructions on how to insert the memory card into the MP3
Player.
Note: MMC memory cards with a capacity of 8 MB or less will not work with the
MP3 Player.
3 Preparing for use
3.1 Inserting the batteries
1. Open the battery flap at the back of the MP3 Player by pushing the flap
downwards.
2. Insert the AAA battery into the battery compartment as indicated.
Note: Inserting the battery incorrectly may cause damage to the Trust 311
Compact MP3 Player. The warranty will then no longer be valid.
3. Replace the battery flap by inserting the lip into the recess in the casing and
pushing the battery flap upwards. You will hear a click when the battery flap
is closed.
The Trust 311 Compact MP3 Player is now ready for use. If you wish, you can also
insert an extra MMC memory card into the MP3 Player. See chapter 3.2 for
instructions on how to insert an MMC memory card into the MP3 Player.
3.2 Inserting a memory card (not supplied)
Note: The use of a memory card is optional.
Note: Use MMC memory cards with a capacity greater than 8 MB. The
maximum capacity is 128 MB.
Note: We have tested the following MMC cards for use with the Trust 311
Compact MP3 Player:
Ritec / Infineon / SanDisk / SANYO / Viking / Hitachi / SmpleTech
/Siemens / PRETEC / DANE-ELEC
Note: Avoid touching the contacts on the rear of the memory card.
Note: Never insert or remove the memory card whilst the MP3 Player is turned
on. This may damage the memory card and you will no longer be able to
use it.
If you have purchased an extra MMC memory card, it must be inserted into the MP3
Player as follows.
1. Make sure the MP3 Player is turned off.
2. Hold the memory card with the slanted corner facing upwards and the
contacts facing towards you as shown in figure 1.
3. Insert the card into the MP3 Player as indicated by the arrow in figure 1.

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4. The MMC memory card must be formatted before MP3 files can be saved on
it. See chapter 7.3 for instructions on how to format the memory card.
The MP3 Player is now ready for use.
4 MP3 Player functions
The functions of the Trust 311 Compact MP3 Player are given in the table below.
The numbers correspond to the numbers in figure 2 on the foldout page.
Function Description
Power ON Turn the MP3 Player on by pressing this button
once.
Play Plays MP3 files.
1
Pause Pause function.
Stop Stops playing the MP3 files.
2
Power OFF Turns the MP3 Player off.
3Increase volume (+) Increases the volume.
4Decrease volume (-) Decreases the volume.
5Rewind Skips to the previous track(s).
6Fast forward Skips to the next track(s).
7Equalizer You can use this to select how you want the music
to sound. You can choose from: Flat, Classic,
Rock, Jazz and Heavy Metal.
8Headphones
connection
Connection to plug in the earphones provided with
the MP3 Player.
9USB connection Connection for the USB cable to the computer.
Lit continuously: Playing.
Flashing (once every 2 seconds): The MP3 Player
is connected to the USB port. The MP3 Player will
stop playing.
10 Indicator
Flashing (twice every second): Pause, minimum
volume.
11 Memory slot Insert an extra MMC memory card (optional) here.
Max. 128 MB.
Table 1: MP3 Player functions

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5 Installation
5.1 Uninstalling old drivers and devices
The most common cause of faults during installation is the presence of a driver for a
similar, old device. The best solution is to first remove all drivers related to old
devices before installing the new driver.
1. Enter the Windows ‘Safe Mode’ (press F8 when starting Windows and then
select ‘Safe Mode’ from the menu which will be displayed).
2. Click on ‘Start – Settings – Control Panel’ and double-click on the
‘Add/Remove Programs’ icon.
3. Find all the programs for similar, old devices and remove these by clicking on
the ‘Add/Remove’ button. When in the ‘Safe Mode’, it is possible for some
programs to appear twice. In that case, remove all the programs which
appear twice.
4. Restart the computer.
5.2 Installing the software/driver
Note: The latest driver can be downloaded from www.trust.com/13500. Check
whether a new driver is available and use this for the installation.
Note: Make sure all other programs are closed during the installation.
Note: During installation in Windows XP, you may receive a message saying
that the driver has not been signed. This does not cause a problem for
the functionality. Continue with the installation.
Note: In the examples, the CD-ROM drive is indicated by “D:\”. This may be
different for your computer.
1. Insert the CD-ROM into your CD-ROM drive. The Trust Software Installer
will start automatically.
If it does not start automatically, carry out the following.
a. Select 'Run' from the Start menu.
b. Type [D:\SETUP.EXE] and click on 'OK' to start the Trust Software
Installer. Figure 3 will appear.
2. Select the language you wish to use during the installation.
3. Click on ‘Digital Music Manager‘. Figure 4 will appear.
4. Click on ‘Yes’ to continue. Follow the on-screen instructions.
5. After the installation has been completed, an extra icon (see figure 5) will be
added to your Windows desktop.
You have now completed the installation of the Digital Music Manager. See chapter
5.2.1 for instructions on how to install AudioCatalyst.
5.2.1 Installing AudioCatalyst
1. Click on ‘AUDIOCATALYST’ in the Trust Software Installer (see figure 3).
Figure 6 will appear.
2. Select ‘Typical Installation’ and click on ‘Next’.
3. In the next window, click on ‘Next’ to accept the License Agreement. Figure 7
will appear.
In figure 7, you can also choose to install XingMP3 Player.
This program can be used to play MP3 music files on your computer.
For the installation process described in this instruction manual, it has been
assumed that you wish to install this program.

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If you do not wish to install this program, unselect this program before continuing
with the installation.
4. Click on 'Next' to continue the installation. Follow the on-screen instructions
to continue with the installation.
5. Figure 8 will appear at the end of the installation.
6. Unselect the options for the programs and click on ‘Finish’ to complete the
installation process.
6 Using the software
You must have MP3 files before you can use the Trust 311 Compact MP3 Player.
You can create these files using AudioCatalyst. This program converts your favourite
music into MP3 files.
Follow the instructions given below to convert your music into MP3 files.
1. Insert a music CD into your computer’s CD-ROM drive.
2. Click on the AudioCatalyst icon ( ) on your Windows desktop or
start AudioCatalyst by clicking on Start – Programs – AudioCatalyst –
AudioCatalyst.
Figure 9 will appear.
Note: Since the copy of AudioCatalyst provided with the MP3 Player is a Trial
version, you will not be able to use all of the program’s functions. You
can purchase the full version of the program by clicking on ‘Buy Now’ in
figure 9. The description of the functionality given below assumes that
you are using the trial version of the program.
3. Click on 'Continue’ to continue. Figure 10 will appear.
4. The program will mark ( ) which tracks can be converted into MP3 files.
Note: Since the program is a trial version, not all of the tracks will be selected.
5. You can unselect the tracks which you do not want converted into MP3 files
by removing the mark.
6. When you have completed making your selection, click on ‘Grab!’ ( ) in the
menu bar ( ). The program will now start converting the selected CD
files into MP3 files. Figure 11 will appear.
7. When all the selected tracks have been converted into MP3 files, figure 11
will disappear and figure 12 will appear.
8. To check whether the tracks have been converted correctly into MP3 files,
the following text will be displayed under ‘Information’: ‘Copied OK,
Checksum 202B9C08X’. This code will be different for each file.
9. The MP3 files will be saved in the AudioCatalyst directory:
C:\Program Files\Xing\AudioCatalyst.
Note: If you chose a different directory during the installation of AudioCatalyst,
the location of the MP3 files will differ from the location given above.
This was a short description of AudioCatalyst. For a detailed description of more
options available in AudioCatalyst, click on ‘Help’ in the program’s menu bar.
You can also read the instruction manual which has been installed in the following
location:
Start – Programs – AudioCatalyst - AudioCatalyst Help

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7 Connecting/Transferring MP3 files
After the installation of the required software, you can connect the Trust 311
Compact MP3 Player to your computer and upload MP3 files.
MP3 files are uploaded onto the MP3 Player using Digital Music Manager.
7.1 Connecting the MP3 Player
Before you can transfer MP3 files to your Trust 311 Compact MP3 Player, it must
first be connected to a free USB port on your computer.
Follow the instructions given below to do this. See figure 1 and the accompanying
table.
1. Connect one end of the USB cable provided with the MP3 player to the USB
connection (9) in figure 2 (see figure 13).
2. Connect the other end of the USB cable to a free USB port on your computer
(see figure 14).
3. Once the USB cable has been connected to your computer, Windows will
detect new hardware.
Note: The instructions given below only have to be carried out once.
4. Click on 'Next' to continue.
5. Select ‘Search for the best driver for your device. (Recommended)’ and click
on ‘Next’. Figure 15 will appear during the installation.
6. Insert the Trust Installation CD-ROM into your CD-ROM drive.
7. Select ‘Specify a location’ and type [D:\Driver]. Click on 'Next’ to continue.
Follow the on-screen instructions.
8. Click on 'Next' to continue. Figure 16 will appear at the end of the installation.
9. Click on ‘Finish’ to complete the installation process.
The Trust 311 Compact MP3 Player has now been successfully installed on your
computer.
Note: The indicator (10) will flash once every 2 seconds when the Trust 311
Compact MP3 Player is connected to a USB port on your computer.
7.2 Checking after the installation
After installing the device and the driver, the following are installed on your computer
and can be checked.
Desktop
- TRUST 311 COMPACT MP3 PLAYER icon:
- AudioCatalyst icon :
- XingMP3 Player icon :
‘Start – Settings – Control Panel’. Double-click on the ‘System’ icon and select the
‘Device Manager’ tab.
- Universal Serial Bus controllers – USB Device
‘Start – Settings – Control Panel’ and then double-click on the ‘Add/Remove
Programs’ icon.

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- AudioCatalyst
- Digital Music Manager
- XingMP3 Player
Start - Programs - AudioCatalyst - …
- AudioCatalyst Help
- AudioCatalyst Release Notes
- AudioCatalyst Uninstall
- AudioCatalyst
Start - Programs – TRUST 311 COMPACT MP3 PLAYER MANAGER - …
- TRUST 311 COMPACT MP3 PLAYER MANAGER
- Uninstall
Start - Programs - XingMP3 Player - …
- Xing Web
- XingMP3 Player Help
- XingMP3 Player Release Notes
- XingMP3 Player Uninstall
- XingMP3 Player
Note: The information given above will vary when the installation has been
altered by the user (for example, not everything has been installed or
locations other than the default locations have been selected).
Note: Deviations may also occur as a result of using new drivers available on
the Internet.
Note: The location or name may vary in the ‘Control Panel’ for different
operating systems.
7.3 Formatting the memory
7.3.1 Formatting the MMC memory card
Note: Never insert or remove the memory card whilst the MP3 Player is turned
on. This may damage the memory card and you will no longer be able to
use it.
An extra MMC memory card (not supplied) must be formatted before it can be used.
Carry out the following to format the card.
1. Double-click on the Digital Music Manager icon ( ). Figure 17 will
appear.
2. For ‘Media Type:’ (A), select ‘MultiMedia Card’.
3. Click on ‘Format’ (B). Figure 18 will appear.
4. Click on 'Yes' to format the memory card. Figure 19 will appear after the card
has been formatted.
5. Click on 'OK' to complete the process.
7.3.2 Formatting the memory of the MP3 Player
The internal memory of the MP3 Player is formatted in exactly the same way as a
MMC memory card.
In point 2, select ‘Internal Flash’ instead of ‘MultiMedia Card’.

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7.4 Transferring MP3 files
Carry out the following to transfer the MP3 files which you have made as described
in chapter 6 to the MP3 Player.
1. Double-click on the Digital Music Manager icon ( ). Figure 20 will
appear.
2. Select the location (A) where you wish to save the MP3 files (Internal Flash or
MultiMedia Card).
3. For point C, select the location where you have saved the MP3 files you
made as described in the chapter 6 (C:\Program Files\Xing\AudioCatalyst).
Note: If you chose a different directory when using AudioCatalyst, the location
of the MP3 files will differ from the location given above.
4. For ‘List file type:’, a list will now be displayed of the MP3 files you have
made.
5. Select the files you wish to transfer (upload) onto your MP3 Player and click
on the upload button E.
6. The message ‘Storage media has no sufficient space!’ may be displayed
whilst the files are being transferred to the MP3 Player.
This message is displayed when the internal 16 MB memory of the MP3 Player is full
and no more MP3 files can be transferred to the MP3 Player.
Note: 16 MB will allow you to save approximately 15 minutes of music if the
music has been converted using 128 bit MP3 conversion.
If this message is displayed whilst transferring files to the MP3 Player’s internal
memory (Internal Flash), you can switch to the MMC memory card (MultiMedia Card)
at point A, if one has been inserted.
7. Once all the selected MP3 files have been transferred to the MP3 Player, the
message ‘File transfer complete!’ will be displayed.
8. This message indicates that the selected MP3 files have been successfully
transferred to the MP3 Player. Click on 'OK'.
9. The files saved in the MP3 Player will now be displayed (F).
10. If desired and if there is still sufficient memory, more MP3 files can now be
transferred to the MP3 Player.
Note: The indicator 10 (see figure 2) will flash whilst MP3 files are being
transferred to the MP3 Player.
7.5 Deleting MP3 files
MP3 files are deleted as follows.
1. Select the MP3 file in window Fwhich you wish to delete by clicking on it.
2. In the menu bar (see figure 20), click on ‘File -> Delete File’.
3. Formatting the memory of the MP3 Player or the MMC card will delete all the
MP3 files in the memory concerned.
See chapter 7.3 for instructions on how to do this.

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8 Using the MP3 Player
8.1 Playing MP3 files
Once MP3 files have been transferred to the Trust 311 Compact MP3 Player, you
can listen to the MP3 files using the stereo earphones provided with the MP3 Player.
Note: If you wish to take the MP3 Player with you, it must first be disconnected
from your computer.
Refer to figure 2 and table 1 on page 3 for the use of the Trust 311 Compact MP3
Player.
1. Connect the stereo earphones to the headphone connection 8.
2. Put the earphones in your ears (R = right ear / L = left ear).
3. Press the PLAY button 1to start playing.
Note: The indicator 10 will be lit continuously whilst the MP3 Player is playing.
8.2 Volume control
The volume can be increased using the VOLUME button 3.
The volume can be decreased using the VOLUME button 4.
Note: When the volume is at the lowest level, the indicator 10 will flash twice
every second.
8.3 Pause
The PAUSE function can be used whilst playing.
To use the PAUSE function, press the PAUSE button 1once whilst playing.
If you press the PAUSE button 1again, the MP3 Player will continue playing from
where it was paused.
Note: When the PAUSE function is used, the indicator 10 will flash twice every
second.
8.4 Fast forward
Press the FORWARD button 5if you wish to skip to the next track.
To fast forward through the track, keep the button pressed until you reach the
desired point in the track.
8.5 Rewind
Press the REWIND button 6if you wish to skip to the previous track.
To rewind through the track, keep the button pressed until you reach the desired
point in the track.
8.6 Equalizer
You can use the equalizer to play the music in different styles.
You can choose from Flat, Classic, Rock, Jazz and Heavy Metal.
You can select a style by pressing the EQUALIZER button 7. The style changes
each time the button is pressed.
8.7 Stopping / Turning off
Press the STOP button 2to stop playing.
If you wish to continue playing, the MP3 Player will start from the first track in the
memory.
Note: When the MP3 Player has been stopped, the indicator 10 will flash once
every 2 seconds.

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The MP3 Player is turned off by pressing the STOP button 2twice. The indicator 10
will then go out.
The Trust 311 Compact MP3 Player will turn off automatically when it has not been
used for some time.
8.8 Indicator status
The table below shows the various indicator options.
Status Description
On The MP3 Player is turned on and is playing
music.
Off The MP3 Player is turned off.
Flashes once every 2 seconds Playing has been stopped.
The MP3 Player is in the PAUSE mode.Flashes twice every second
The volume has been down completely.
Table 2: Indicator status
9 Troubleshooting
Method
1. Read the solutions given below.
2. Check for up-to-date FAQ’s, drivers and instruction
manuals on the Internet (www.trust.com/13500).
Problem Cause Possible solution
Windows does not
detect a new device
after connecting the
MP3 Player.
The computer's USB
port does not work.
Try a different USB port or
connect the device to a
different computer.
The MP3 Player has
not been connected to
a USB port.
Connect the MP3 Player to a
USB port (see chapter 7.1).
The MP3 Player has
been connected to a
USB hub which does
not have a power
supply.
Connect the MP3 Player to a
USB hub which has a power
supply or to a USB port on your
computer.
The MP3 Player is
not detected.
The USB port has
shared an IRQ with
another device.
Check your computer’s USB
settings.
The batteries are
empty.
Replace the batteries (see
chapter 3.1).
The MP3 Player
does not do
anything. The batteries have
been inserted
incorrectly.
Reinsert the batteries (see
chapter 3.1). Duracell Ultra
batteries are recommended.
There is no sound
when playing. The
indicator flashes.
The MP3 Player is in
the PAUSE mode.
Press the PLAY/PAUSE
button.
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Problem Cause Possible solution
The power in the
batteries is low.
Replace the batteries (see
chapter 3.1). Duracell Ultra
batteries are recommended.
NiCd batteries are
used.
Use alkaline batteries. NiMH
batteries are recommended.
The MP3 Player
suddenly turns
itself off.
The 'Auto-off' function
is turned on.
Turn the MP3 Player back on.
The batteries
become empty
quickly.
NiCd batteries are
used.
Do not use NiCd batteries.
Replace the batteries (see
chapter 3.1). Duracell Ultra
batteries are recommended.
A card with a capacity
of 8 MB or less is
used.
Use a memory card with a
memory between 16 Mb and
128 MB.
The MMC card has not
been inserted
correctly.
See chapter 3.2 for instructions
on how to insert the MMC card.
The card has not been
formatted.
Format the card as described
in chapter 7.3.1.
The extra MMC
memory card does
not work.
Although most brands
of MMC card will work,
we are not able to fully
guarantee this.
The following brands of MMC
cards have been tested and
approved:
Ritec / Infineon / SanDisk /
SANYO / Viking / Hitachi /
SmpleTech /Siemens /
PRETEC / DANE-ELEC
Remove MP3 files from the
memory.
No more MP3 files
can be saved in the
MP3 Player.
The memory is full.
Insert an extra MMC memory
card as described in chapter
3.2.
The latest FAQ’s are
available on the
Internet.
Go to www.trust.com/13500 for
FAQ’s and other product
information.
The problem is not
listed here.
There is a USB
problem.
Go to
www.trust.com/customercare/h
elp/usb.
Table 3: Troubleshooting
If you still have problems after trying these solutions, please contact one of the Trust
Customer Care Centers. You can find more information at the back of this instruction
manual. Please have the following information available.
•The item number. This is 13500.
•A good description of what does not work.
•A good description of when the problem occurs.

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10 Warranty conditions
-Our products have a two-year manufacturer's warranty which is effective from
the date of purchase.
-If there is a fault, return the product to your dealer and include an explanation
of the fault, the proof of purchase and all the accessories.
-During the warranty period, you will receive a similar model, if one is
available. If no similar product is available, your product will be repaired.
-Please contact our help desk for missing components, such as the instruction
manual, software or other components.
-The warranty becomes invalid if the product is opened, if there is mechanical
damage, if the product has been misused, if alterations have been made to
the product, if the product has been repaired by a third party, in the case of
negligence or if the product has been used for a purpose other than that
originally intended.
-Excluded from the warranty:
•Damage caused by accidents or disasters, such as fire, flood,
earthquakes, war, vandalism or theft.
•Incompatibility with other hardware/software which is not stated in the
minimum system requirements.
•Accessories, such as batteries, fuses (if applicable).
-Under no circumstances will the manufacturer be held responsible for any
incidental or consequential damage, including the loss of income or other
commercial losses resulting from the use of this product.