Tunstall FlamencoIP User manual

00 8813 52
The next generaon
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Technical Manual
FlamencoIP
tunstall.de

This manual was prepared with due care, and all details were checked for their correctness. However, we cannot
assume any responsibility form possible discrepancies or incomplete information.
All rights to this documentation are reserved, in particular copyright and distribution rights. No part of this documen-
tation may be reproduced in any form or processed, copied or distributed using electronic systems without the prior
written consent by Tunstall GmbH.
We reserve the right for implementing technical changes.
© Tunstall GmbH

FlamencoIP - Technical Manual - 00 8813 52, 03/18 (Rev. 1.0) 1
1. Table of contents
1. Table of contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2. Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.1 About this chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.2 Organisational measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.3 Symbols used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.4 Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.5 General safety rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.6 Technical standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3. Necessary previous knowledge . . . . . . . . . . . . . . . . . . . 7
3.1 System structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.2 System control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.3 System limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4. Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.1 Interfaces in the room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4.2 Interfaces at the ward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.3 Centralised interfaces of the nurse call system. . . . . . . . . . . . . . . . . . . 24
5. IP network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5.1 Requirements for integration into networks. . . . . . . . . . . . . . . . . . . . . . 25
5.2 FlamencoIPsystem software on provided computers . . . . . . . . . . . . . . 27
5.3 Networking with external systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5.4 Annexes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
6. Installation work sequence . . . . . . . . . . . . . . . . . . . . . . . 35
7. Installation of back boxes . . . . . . . . . . . . . . . . . . . . . . . . 37
8. Laying the cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
8.1 Cable legend. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
8.2 Electromagnetic compatibility (EMC) . . . . . . . . . . . . . . . . . . . . . . . . . . 42
8.3 OSYnet group bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
8.4 Power supply cables (Ip). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
8.5 RAN room bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
9. Activating the power supply . . . . . . . . . . . . . . . . . . . . . . 51
9.1 Installing the power supply unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
9.2 Check the current supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
10. Functional checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
10.1 Checking the room installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
10.2 Checking the ward functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

1. Table of contents
2FlamencoIP - Technical Manual - 00 8813 52, 03/18 (Rev. 1.0)
10.3 Checking the consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
10.4 Checking functions between wards. . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
11. Installation examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
11.1 Product legend for the examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
11.2 System with speech (ward console) . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
11.3 System with speech (central console). . . . . . . . . . . . . . . . . . . . . . . . . . 63
11.4 System without speech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
12. Light control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
12.1 Application: Switching the light on/off (without dimming) . . . . . . . . . . . 66
12.2 Application: Dimming the light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
13. Voltage surge protection . . . . . . . . . . . . . . . . . . . . . . . . . 69
13.1 SPD module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
13.2 Voltage surge protection between two buildings . . . . . . . . . . . . . . . . . . 71
14. Servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
14.1 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
14.2 Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
14.3 Inspection measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
14.4 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
14.5 Room terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
14.6 Connection sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
14.7 Patient devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
14.8 Radio call devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
14.9 Ward consoles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
14.10 System supplements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
14.11 Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
14.12 System control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
14.13 Power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
15. Spare parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
16. Product leaflets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

FlamencoIP - Technical Manual - 00 8813 52, 03/18 (Rev. 1.0) 3
2. Safety notes
You are strongly advised to carefully study this chapter before starting to work at the
nurse call system.
2.1 About this chapter
The FlamencoIP products have been designed and produced according to the latest
state-of-the-art. Nevertheless, potentially dangerous situations may occur during in-
stallation, modification or de-installation of the system or of its components if the ex-
ecuting persons on-site act in a non-professional manner, or if pertinent safety
instructions are ignored. Non-compliance with general and special safety instructions
may jeopardise the life and well-being of installation personnel or third persons, and
such misbehaviour may lead to damage to system components and other equip-
ment.
Information in this chapter is of general nature. Special and more detailed warning
messages are presented in the various chapters when safety-hazardous work details
or processes are described.
2.2 Organisational measures
Electrical systems shall be installed, modified, serviced and maintained by author-
ised specialists of the trade only. Among others, these are personnel from the local
electric power companies and electricians who are listed on their roster. The regis-
tered electrician shall contact the power company to formally request the commis-
sioning of any new electric installation. As such, electric installation personnel shall
be responsible for the safety and correct function of the relevant electric systems.
Commercial users of electric installations shall arrange for regular servicing and
maintenance of the respective electric equipment. Users and operators shall observe
the legal aspects as final responsibility rests with themselves. Any work at the electric
system and installation must be executed by trained and authorised specialists of the
trade.
The German standard DIN VDE 0834 prescribes, among others, that all work on
nurse call systems must only be carried out by appropriately trained and qualified
professionals. Specialist for nurse call systems with regard to this standard are per-
sons who have specialized knowledge for constructing and testing a nurse call sys-
tem in accordance with the applicable standards and to certify its operational
reliability.
Tunstall GmbH makes possible the qualifying of specialists for nurse call systems.
This manual is directed at electrical installers with the qualification of “Specialist for
nurse call systems”.
Before starting any installation work, carefully study this manual - with particular at-
tention to the chapter “Safety notes”. Later on, i.e. while working at the system, it will
be too late.

2. Safety notes
4FlamencoIP - Technical Manual - 00 8813 52, 03/18 (Rev. 1.0)
Keep this manual and any further documents which you may need readily available
during the installation work and whenever effecting any service or maintenance work
at the system.
Comply with all generally applicable laws as well as special rules and directives for
accident prevention and environmental protection.
All parts and any equipment used for the installation shall comply with the technical
demands and criteria set forth by Tunstall GmbH. This is always ensured when using
original parts.
2.3 Symbols used in this manual
When studying this manual, you will come across a number of symbols which direct
your attention to specific issues:
.
.
.
.
.
In the text passages you will come across symbols which always have the same
meaning:
A square before the text means: “This is part of a listing.”
A filled-in circle before the text means: “This is what you have to do.”
A checkmark before the text means: “This is the result of an action.”
WARNING! This symbol refers to actions which may incur personal injuries (Danger
to life or well-being).
WARNING! This symbols refers to actions which could endanger persons through
electrical voltage or electrical current.
Components sensitive to electrostatics! This symbol indicates components
which are sensitive to electrostatics. Avoid any contact with these components as
this may induce damage to such component.
CAUTION! This symbol refers to actions which may incur damage to the system or
components due to electrical voltage or electrical current.
NOTE! Here you will find supplementary and otherwise useful information.

2. Safety notes
FlamencoIP - Technical Manual - 00 8813 52, 03/18 (Rev. 1.0) 5
2.4 Intended use
All FlamencoIP products are designed for use in the nurse call system, and here
again, only in the manner as described in this technical manual. Any other application
of use shall be considered as not authorised, and Tunstall GmbH will not accept any
liability for damage resulting from any non-compliance with this rule.
2.5 General safety rules
Closely observe all safety instructions and warning messages from this manual,
pertinent national rules and directives for accident prevention as well as the own-
er's / user's internal rules and procedures for safety at work and while handling
or operating the system.
Avoid any safety-hazardous work methods.
Before starting to work, personnel shall make themselves familiar with the work-
ing environment which includes a survey of obstacles in the working and operat-
ing area.
Use only original fuses with the correct rating for the specific application.
Only install and wire up the equipment in a de-energized state.
If work details must be executed at installed components they must be free from
residual voltage. Before working at such parts, use applicable instruments to
check the electric status.
If work must be executed at electrically live components, a second person should
act as a safety attendant who in case of an emergency can turn the main switch
off.
In case of any fault or malfunction, shut off the electrical power. Do not continue
to work until the fault has been corrected.
Protect all system components from direct wetness.
There are various components of the FlamencoIP system fitted with elements
sensitive to electrostatics. Any discharge of electrostatic energy may damage
such parts. Therefore, avoid any direct contact with these electrostatically sensi-
tive components.
For further information regarding the installation and functional check refer to the
German standard DIN VDE 0834, parts 1 and 2.

2. Safety notes
6FlamencoIP - Technical Manual - 00 8813 52, 03/18 (Rev. 1.0)
2.6 Technical standards
Close observe the following standards which are applicable to nurse call systems:
DIN VDE 0834-1, Call systems in hospitals, nursing homes and similar institu-
tions - Part 1: Requirements for equipment, erection and operation
DIN VDE 0834-2: 2000-04, Call systems in hospitals, nursing homes and similar
institutions - Part 2: - Environmental conditions and electromagnetic compatibility
DIN EN 60601-1:2013-12, Medical electrical equipment - Part 1: General require-
ments for basic safety and essential performance
DIN EN 60601-1-8:2014-04, Medical electrical equipment - Part 1-8: General re-
quirements for basic safety and essential performance - Collateral Standard:
General requirements, tests and guidance for alarm systems in medical electrical
equipment and medical electrical systems
DIN EN 60669-2-2:2007-05, Switches for household and similar fixed electrical
installations - Part 2-2: Particular requirements - Electromagnetic remote-control
switches (RCS)
DIN EN 62368-1:2016-05, Audio/video, information and communication technol-
ogy equipment - Part 1: Safety requirements
DIN EN 80001-1:2011-11, Application of risk management for IT-networks incor-
porating medical devices - Part 1: Roles, responsibilities and activities
DIN EN ISO 11197:2016-08, Medical supply units
DIN VDE 0100-200:2006-06, Low-voltage installations - Part 200: Definitions
DIN VDE 0100-410:2007-06, Low-voltage electrical installations - Part 4-41: Pro-
tection for safety - Protection against electric shock
DIN VDE 0100-560:2013-10, Low-voltage electrical installations - Part 5-56: Se-
lection and erection of electrical equipment - Safety services
Also observe additional national rules for installations.

FlamencoIP - Technical Manual - 00 8813 52, 03/18 (Rev. 1.0) 7
3. Necessary previous knowledge
Fig. 1: System overview
Decentralised system control unit
IP-SystemManager
LAN
Telephony
Fire alarm system
Radio paging system or DECT
Fault message output
24V=
230 V~
24V=
230 V~
24V=
230 V~
24V=
230 V~
24V=
230 V~
24V=
230 V~
Medical electrical system
Operating mode ʺSystemʺ

3. Necessary previous knowledge
8FlamencoIP - Technical Manual - 00 8813 52, 03/18 (Rev. 1.0)
3.1 System structure
The FlamencoIP system is set up hierarchically. In the rooms, all devices are con-
nected with each other through an intelligent RAN room bus (Room Area Network)
and form a functional unit.
Starting from the room bus, the connection to the next hierarchical level of the system
is established through the room terminals (e.g. ComTerminal Flamenco, RoomTer-
minal Flamenco, ControlTerminal Flamenco). The room terminals form the connec-
tion to the OSYnet group bus and from there to the decentralised system control unit,
the IP-SystemManager. Each IP-SystemManager provides the complete nurse call
function for an organisational group, i.e., ward.
Several IP-SystemManagers are connected to each other through an IP network in-
frastructure, then forming a complete system with cross-ward functions such as ward
coupling or cross-ward speech connection. In the process, the network can be set up
exclusively for the nurse call system or as part of the existing IP infrastructure on site.
Fig. 2: System structure
Decentralised power supply units provide the electric power for the system. Number
of units and their location depend on the specific demand for electric power.
: Group 1 RAN: Room bus
: Group 2 OSYnet: Group bus
...
...
...
IP-SystemManager
IP-SystemManager
IP-SystemManager
Operating mode "System"
Operating mode "Local"
Operating mode "Local"