Tunstall Vi+ User manual

Programming the Vi+ using a Series Telephone
Tunstall Vi+
Programming the Vi+ using
a SeriesTelephone
Tunstall Canada Inc, 111 Zenway Blvd, Unit 6A Woodbridge, Ontario Canada L4H 3H9
Tel: [phone] Email: [email protected]
Tunstall Americas., 36-36 33rd St., Suite 103 Long Island City, NY 11106USA
Tel: [phone] Email: [email protected]

Programming the Vi+ using a Series Telephone
Page 2 Ver 1 4/24/2015
Your Vi+

Programming the Vi+ using a Series Telephone
Page 3 Ver 1 4/24/2015
Programming a telecare sensor to the Vi+
Telecare sensors with plug and play functionality can be programmed to the Vi+
using the following steps:
Step 1 – Press and hold down the green
cancel button until it bleeps (approx. 5
seconds). The Vi+ announces
‘Programming mode’ and the red alarm
button flashes slowly.
Step 2 – Press and hold down the green cancel button again until it bleeps
(approx. 3 seconds). Release the cancel button, the Vi+ announces ‘Registration
Mode’ and the red alarm button flashes rapidly.
Step 3 – Activate the sensor/trigger, the Vi+ will announce the trigger type to
confirm registration.
Step 4 – Press and release the green cancel button. The Vi+ will bleep
(programming mode exited).
Step 5 – Test the sensor/trigger by activating it and ensuring it raises an alarm
call.
If you would like to know which telecare sensors are currently available, please
contact your supplier.
Range Test
The Vi+ has a range test feature that enables you to test the range of personal
triggers without raising an alarm call. This is done by putting the Vi+ into
programming mode (press and hold down the green cancel button until it bleeps).
When in programming mode, press the required personal trigger if it is within range
the Vi+ will bleep and announce the trigger or telecare sensor type.

Programming the Vi+ using a Series Telephone
Page 4 Ver 1 4/24/2015
Programming the Vi+ using a Series Telephone
Step 1 – Connect a telephone directly to the socket on the Vi+ labelled ℡.
Step 2 – Place the Vi+ in toprogramming
mode by pressing and holding down the
green cancel button until it bleeps (approx. 5
seconds). The Vi+ announces ‘Programming
mode’ and the red alarm button flashes
slowly.
Step 3 – Lift the handset of the telephone and enter the quick codes listed on the
following pages. Manual entry of parameters can also be completed via this
method; however this should only be used when advised by Tunstall.
Frequently used series telephone codes
Enter programming mode as described on the previous page, lift the telephone handset
and then enter the following codes:
Resetting the Vi+ but retaining radio triggers
To reset all previous programmed information except the radio triggers, press:
This code means all functions are reset to default settings. The date and timeremain
unchanged.
Resetting the Vi+
To reset all previous programmed information press:
Resetting erases all programmed telecare sensors and triggers and all functions are reset
to default settings. The date and time remain unchanged.

Programming the Vi+ using a Series Telephone
Page 5 Ver 1 4/24/2015
Setting the time and date
There is a real time 24 hour clock in the Vi+ which automatically adjusts for daylight savings
time. During power outages the clock is backed up by the Vi+’s battery for up to40 hours.
However if the unit is powered down for transit then the clock must be reset again when the
Vi+ is installed in the user’s home. Once the time has been set the time can be checked by
using the quick code 3020. The unit will then announce the date and time. During the first
30 minutes of installation the Tunstall Vi+ will also announce the date and time when an
incoming telephone call is received (requires CLI on the telephone line). To set the clock
press:
DDMMYY HH MM X Y
DD represents the day of the month (01-31) MM
represents the months (01-12)
YY represents the two digit year (00-99)
HH represents hours 00-23; 24 cannot be programmed MM
represents minutes 00-59; 60 cannot be programmed
X represents the daylight saving time zone (0 = disabled, 1 = Europe, 2 = US)
Y represents enable/disable auto CLI time update feature (0 = disable, 1 = enable)
Telephone numbers
The series telephone keypad supports the programming of 10 alarm numbers. By default,
telephone numbers 1-4 are set to call control centers (CC) and telephone numbers 5-10
are set to a Personal Recipient (PR) destination. To change the destination from CC to
PR or normal telephone (POTS) see the next section.
Control center numbers
Control center numbers are programmed by pressing:
Tel. No. (max 20 digits)
Sets telephone number 1
To set tel. number 2 replace 00 with 01 To set tel. number 7 replace 00 with 39
To set tel. number 3 replace 00 with 07 To set tel. number 8 replace 00 with 40
To set tel. number 4 replace 00 with 08 To set tel. number 9 replace 00 with 41
To set tel. number 5 replace 00 with 09 To set tel. number 10 replace 00 with 42
To set tel. number 6 replace 00 with 10
NOTE: A pause can be entered when programming alarm numbers by pressing #2 as part of
the telephone number.

Programming the Vi+ using a Series Telephone
Page 6 Ver 1 4/24/2015
Changing telephone number destination to PR or POTS
To program an existing telephone number to a PR or POTS destination, press:
X Y
Where X represents the telephone number position (1-9 with 0 = 10) Where Y
represents the destination type CC (0), PR (1) and POTS
Deleting telephone numbers
To delete a telephone number
Sets telephone number 1
To delete tel. number 2 replace 00 with 01 To delete tel. number 7 replace 00 with 39
To delete tel. number 3 replace 00 with 07 To delete tel. number 8 replace 00 with 40
To delete tel. number 4 replace 00 with 08 To delete tel. number 9 replace 00 with 41
To delete tel. number 5 replace 00 with 09 To delete tel. number 10 replace 00 with 42
To delete tel. number 6 replace 00 with 10
NOTE: It is important to set the correct destination type otherwise the recipient of the alarm call will not
be able to deal with it correctly. A CC call expects a particular handshake from the control center, a PR
call requires a recipient with a touch tone telephone and a POTS call is a normal telephone call (i.e.
speed dial button).

Programming the Vi+ using a Series Telephone
Page 7 Ver 1 4/24/2015
Unit ID numbers
The Vi+ sends a unit ID number to the monitoring center when an alarm is sent. The
number identifies which Vi+ is sending the alarm. Unit ID number 1 must be programmed
into the Vi+ (default 995) in order for an alarm tobe sent. The unit ID number may be the
same for all monitoring centers and personal recipients. If required the Vi+ can be
configured to send a different unit ID to each telephone number it is programmed to call.
Adding/Changing a unit ID
Unit IDs can be programmed into the Vi+ by pressing:
Unit ID (max 12 digits)
Sets Unit ID 1
To set Unit ID 2 replace 02 with 12
To set Unit ID 3 replace 02 with 13
To set Unit ID 4 replace 02 with 14
Deleting a unit ID
To delete a unit ID press:
Deletes Unit ID 1. Replace 02 with the numbers identified above to delete the appropriate Unit ID
number.
Prefix numbers
A function can be enabled/disabled to ensure a prefix number is inserted before all dialed
numbers from theVi+ e.g. dialing 9when using a PBX. This canbe achieved by pressing:
Prefix (max 8 digits)
NOTE: If no unit ID is linked to a telephone number, the first valid code will be used. The actual number
of digits sent to the alarm receiver depends upon the type of monitoring center being used. Please
contact your monitoring center for more information.

Programming the Vi+ using a Series Telephone
Page 8 Ver 1 4/24/2015
User Options Codes
The following table provides a two digit code that enables you to set parameter
11 very simply. For example, to set a Vi+ to have;
No inactivity monitoring, no line fail warnings (audio or visual) but with electrical
power audio fail warning on, press;

Programming the Vi+ using a Series Telephone
Page 9 Ver 1 4/24/2015
Quick Codes
The Tunstall Vi+ has a number of quick codes that can be entered into the series
telephone when the Vi+ is in programming mode
Quick
Code
Purpose
Comments
2040
Reset to default but retain radio triggers
Time and date remain unchanged
2050
Reset to factory defaults
Time and date remain unchanged
2051
Reset unit
Force unit to reset. All current
settings are retained.
2060
Delete ALL radio triggers
Restores to default
3000
Delete the next radio trigger transmitted
Must activate trigger
31xx
Enables periodic calls (30 day) with
offset of xx hours
3100
Disables periodic calls
32xx
Configure pendant test reminder function
Where XX is the number of days
betweenthe reminders, When XX is
set to 00 = the function is turned off
3300
Demonstrates the pendant test
reminder function
Unit plays spoken messages
48xy
Set destination
Where x is telephone number 1 to
10 ( 0 =10 ) y = 0 for CC, 1 for PR
and 2 for POTS
51xx
Enable inactivity monitoring for a period
of 12 or 24 hours
Where xx is 12 or 24
9101
Make all event calls silent and visual
Alarm button will flash
9108
Make all event calls silent and non-visual
Alarm button does not flash
9103
Restore all event calls to default states
3020
Announce date and time