Tunstall THE VIBBY User manual

Vibby
Installation Guide

Index
Introduction .........................................................................................................................................................................1
Exiting Storage Mode .......................................................................................................................................................2
Programming methods ....................................................................................................................................................3
Getting Started ....................................................................................................................................................................4
Configuration Selection....................................................................................................................................................5
Radio protocol selection ..................................................................................................................................................6
Wearing Mode Selection .................................................................................................................................................7
Check wearing mode configuration .............................................................................................................................8
Demo Mode .........................................................................................................................................................................9
Simulating a Fall in Demo Mode ................................................................................................................................ 10
Alarm Modes .................................................................................................................................................................... 11
Types of fall....................................................................................................................................................................... 12
Alarm cancellation ......................................................................................................................................................... 13
Putting Vibby into Storage Mode ............................................................................................................................... 14
Battery Replacement ..................................................................................................................................................... 15
Programming the Vibby to the Lifeline Home Unit............................................................................................... 16
Removing the Wrist Strap ............................................................................................................................................. 17
Fitting a replacement Wrist Strap .............................................................................................................................. 18
Ensuring the Wrist Strap is Correctly Installed ...................................................................................................... 19
Fitting a neck cord to the Vibby .................................................................................................................................. 20
Cleaning ............................................................................................................................................................................. 21
Warnings and cautions ................................................................................................................................................. 21
Low Battery Calls ............................................................................................................................................................ 21
Technical Details............................................................................................................................................................. 22

Page | 1
Introduction
The Vibby is a fall detector, designed and manufactured by Telecom Design. Lighter and more
ergonomic than previous generations of fall detector, Vibby sets the benchmark for reliability with
its new algorithm.
Incorporating Tunstall’s licensed radio protocol, Vibby is compatible with Lifeline Digital, Smart
Hub, Lifeline Vi/Vi+, Lifeline GSM, 400, 4000+, Connect/Connect+, and Telecare enabled schemes.
Vibby is also tested to IP67 (dust and water resistance) and IK4 & IEC 62599-1 2010 Class2 (shock
and impact) standards.
Pre-configured to be worn on the wrist, Vibby is supplied in Storage Mode to preserve battery life.
To exit Storage Mode and start using Vibby, see page 4.
Please note, the minimum height for set up is:
Wrist worn –The Vibby must be a minimum of 60cm off the ground.
Neck worn –The Vibby must be a minimum of one metre off the ground.

Page | 2
Exiting Storage Mode
Vibby is shipped in Storage Mode. To exit Storage Mode, please follow
the instructions below:
1) Press and hold the button.
2) Release the help button when the red LED starts flashing.
3) The Vibby will vibrate, and the LED will turn off. You have now exited
Storage Mode.
After exiting Storage Mode, the Vibby will automatically enter Demo Mode for five minutes before
entering Active Mode (e.g. ready for use).
The green LED will flash twice every five seconds when the Vibby is in Demo Mode.

Page | 3
Programming methods
You can follow the push button instructions in the manual, or you can use the Vibby configuration
app downloaded from the app stores. Please see the Vibby Tunstall app user guide for more
details.
The Vibby app is a simple to use configuration tool that can be downloaded and installed on most
Apple or Android devices.
You can use the Vibby app to:
1) Change or check the wearing option of the Vibby
2) Change or check the battery level of the Vibby
3) Change or check the radio protocol
Logins
If your Vibby is operating on 869 MHz radio frequency (EU) the login will be:
Email: [e-mail]
Password: tt2016
If your Vibby is operating on the 915 MHz radio frequency (AUS) the login will be:
Email: [e-mail]
Password: tthc2017

Page | 4
Getting Started
Entering Programming Mode
The Vibby must be in Storage Mode before entering Program Mode.
To check the Vibby is in Storage Mode briefly press the button for 0.5 seconds.
If the red LED illuminates the Vibby is not in Storage Mode. To enter Storage Mode, see page 14.
1) Press and hold the button. LED is off (3 seconds)
2) The red LED flashes six times.
The LED switches off (8s).
3) Release the button when the red LED starts quickly
Flashing.
4) The green LED will quickly flash for one minute.
The Vibby will exit Program Mode automatically after one minute. Next, move to the ‘Configuration
Selection’ step.

Page | 5
Configuration Selection
It is possible to change the wearing option from the wrist strap to neck cord and change the radio
protocol. The radio protocol step should only be performed if this has previously been changed by
mistake. Once in Program Mode follow the steps below.
1) Press and hold the button.
2) Keep pushing the button until the green LED illuminates, then wait
for it to turn off.
3) When the Vibby vibrates release for Radio Protocol selection
(Radio Protocol selection page 6) OR;
4) When the red LED illuminates release for wearing mode selection.
(Wearing Mode selection page 7).

Page | 6
Radio protocol selection
This step is only necessary if the protocol selection has been changed. The Vibby comes pre-
programmed with the Tunstall Radio Protocol, which enables it to work with Lifeline Digital, Smart
Hub, Lifeline Vi/Vi+, Lifeline GSM, 400, 4000+, Connect/Connect+ and Telecare enabled schemes.
Each red LED flash corresponds to a protocol.
1) The LED should not be lit.
2) Press and hold the button and release on the 1st flash of the red LED.
Once the radio protocol has been changed, the unit will automatically return to Storage Mode.

Page | 7
Wearing Mode Selection
The Vibby is supplied pre-configured to wrist wearing mode with a wrist strap fitted. If the wearing
option needs to be changed follow the steps below. To check the Wearing mode, see page 8.
1) Press and hold the button.
2) Release the button when red LED illuminates to configure
in wrist mode.
3) Release the button when green LED illuminates to configure
in neck cord mode.
Once the Wearing Mode has been set the Vibby will return to Storage Mode.

Page | 8
Check Wearing Mode configuration
In Storage Mode, to check the Wearing Mode (wrist or neck cord) to which the Vibby is configured,
follow these steps:
1) Quickly press the button twice.
2) The red LED will illuminate and the Vibby will vibrate. This indicates
the Vibby is configured for a wrist strap.
3) The green LED will illuminate and the Vibby will vibrate. This indicates
the Vibby is configured for a neck cord.