TurboChef SOTA NGO User manual

TM
©2010-2013 TurboChef Technologies, Inc.
Owner’s Manual
    TM ( )   

For further information, call
800.90TURBO
or
+1 214.379.6000

The information contained in this manual is important for the proper installation, use, maintenance,
and repair of this oven. Follow these procedures and instructions to help ensure satisfactory baking
results and years of trouble-free service.
Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to
change without notice.
Please carefully read this manual and retain it for future reference.

Important Safety Instructions
General Safety Information i
Reducing Fire Risk i
Grounding Instructions ii
Power Cord Replacement ii
Precautions to Avoid Possible Exposure to Excessive Microwave Energy ii
RF Interference Considerations ii
Specifications and Installation
Theory of Operation 1
Dimensions 1
Certifications 2
Oven Construction 2
Electrical Specifications 2
Installation 2
Unpacking Instructions 2
Installation Warnings - Read Before Lifting Oven 2
Lifting and Placing the Oven 3
Installation Near Open Heat Source 3
Oven Restraint Kit 4
ChefComm Pro® 4
ChefComm LimitedTM 4
Oven ConnectTM 4
Voltage Selection 4
Ventilation 4
Daily Maintenance 5
Oven Controls 7
Cooking 8
Table of Contents

The Info Mode
Overview of the Info Mode 11
Viewing Cook Counter/Time Logs 11
Viewing the Fault Log 11
Viewing the Service Numbers 11
Setting the Language 11
Resetting the Oven 11
Set Options Screen 12
Adjust Time Screen On/Off
Cook More Screen On/Off
Edit Mode On/Off
Load Menu Screen On/Off
Network Setup
Auto On Enabled/Disabled
Auto Off Enabled/Disabled
Demo Mode
Network Setup 12
Auto On and Off: Setting the Time 12
Updating the Oven Menu 13
Making a Copy of the Oven Menu 13
Updating the Oven Firmware 14
The Edit Mode
Overview of the Edit Mode 14
Menu Structure 14
Changing Set Temperatures 14
Editing Recipe Settings 15
Changing Group/Item Name 15
Changing Cook Settings 15
Troubleshooting 16
North America Limited Warranty 18
International Limited Warranty 20

SAFETY INSTRUCTIONS
  
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When operating this oven, strictly adhere to the following safety precautions to
reduce the risk of burns, electric shock, fire, injury, damage to oven or property near oven, or
possible exposure to excessive microwave energy.
General Safety Information
a Read all instructions before using this appliance.
a Read and follow the specific “Precautions to be Observed to Avoid Possible Exposure to Excessive
Microwave Energy” found on page ii.
a This appliance must be grounded. Connect only to a properly grounded outlet. See “Grounding
Instructions” on page ii.
a Install or locate this appliance only in accordance with the provided installation instructions.
a This appliance should be serviced by qualified service personnel only. Contact the nearest authorized
service facility for examination, repair, or adjustment.
a Keep the cord away from heated surfaces.
a Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without
appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave
oven is not always present.           
           .
a : The contents of feeding bottles and baby food jars must be stirred or shaken and the
temperature checked before consumption, in order to avoid burns (IEC 60335-2-90).
a Use this appliance only for its intended uses as described in this manual.
a Only use utensils that are suitable for use in microwave ovens (IEC 60335-2-90).
X   use corrosive chemicals or vapors in this appliance; it is not designed for industrial/laboratory use.
X :   heat liquids or other foods in sealed containers (e.g., jars, whole eggs, etc.) since
they are liable to explode.
X   allow children to use this appliance.
X   operate this appliance if it has a damaged cord or plug, is not working properly, or has been
damaged or dropped. See “Power Cord Replacement” found on page ii.
X   cover or block any openings on this appliance.
X   store this appliance outdoors.
X   use this product near water (e.g., near a kitchen sink, in a wet basement, near a swimming pool).
X   immerse the cord or plug in water.
X   let the cord hang over the edge of a table or counter.
X   use a water jet for cleaning. See pages 5-6 in this manual for proper cleaning procedures.
X This appliance is not to be used by children or persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
Reducing Fire Risk
a Remove wire twist-ties from paper or plastic bags used to facilitate cooking in the oven.
a If materials inside the oven ignite, keep the oven door closed, turn the oven off, and disconnect the
power cord or shut off power at the fuse or circuit breaker panel.
a If smoke is observed, switch off or unplug the oven. Keep the door closed to stifle any flames.
X   use the cook cavity for storage purposes.
X   overcook food. Carefully attend to the oven if paper, plastic, or other combustible materials are
placed inside the oven to facilitate cooking.
X   leave paper products, cooking utensils, or food in the cavity when the oven is not in use.
i

ii SAFETY INSTRUCTIONS
Grounding Instructions
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric current. This oven is equipped with a cord that has
a grounding wire with a grounding plug, which must be plugged into an outlet that is properly installed and
grounded. Consult a qualified electrician or serviceman if uncertain about the ability to
follow grounding instructions or if doubt exists as to whether the appliance is properly grounded.
X   use an extension cord. If the power cord is too short, have a qualified electrician or
serviceman install an outlet near the appliance.
WARNING:Improper grounding can result in risk of electric shock.
Power Cord Replacement
If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly
qualified person.
Precautions to Avoid Possible Exposure to Excessive Microwave Energy
(a) Do not attempt to operate this oven with the door open since open-door operation can result in
harmful exposure to microwave energy. It is important not to defeat or tamper with the safety
interlocks.
(b) Do not place any object between the oven front face and the door or allow soil or cleaner residue to
accumulate on sealing surfaces.
(c) Do not operate the oven if it is damaged. It is particularly important that the oven door close
properly and that there is no damage to the: (1) Door (bent), (2) hinges and latches (broken or
loosened), (3) door seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone except properly qualified service personnel.
RF Interference Considerations
The Sota (model NGO) oven generates radio frequency signals. This device has been tested and was deter-
mined to be in compliance with applicable portions of FCC part 18 requirements and to the protection
requirements of Council Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility at the time of manufacture. However, some equipment with sensi-
tivity to signals below these limits may experience interference.
If your equipment experiences interference:
a Increase the physical separation between this oven and the sensitive equipment.
a If the sensitive device can be grounded, do so following accepted grounding practices.
a If battery-powered microphones are being affected, ensure that the batteries are fully charged.
a Keep sensitive equipment on separate electrical circuits if possible.
a Route intercom wires, microphone wires, speaker cables, etc. away from the oven.

SPECIFICATIONS AND INSTALLATION
1
16.0”
(406 mm)
21.0”
(533 mm)
4.0”
(102 mm)
11.8”
(300 mm)
25.0”
(635 mm)
27.3”
(693 mm)
Approximate location
of cord and plug
2.5”
(64 mm)
18.5”
(470 mm) 4.2”
(107 mm)
10.7”
(272 mm)
25.9”
(658 mm)
2.5”
(64 mm)
39.1”
(993 mm)
Theory of Operation
Utilizing TurboChef’s patented technology to
rapidly cook food without compromising quality,
the Sota (model NGO) oven provides superior
cooking performance while requiring minimal
space and energy consumption. The control system
precisely coordinates independent top and bottom
impinged airflow with top-launched microwave to
deliver product-specific results, and integral cata-
lytic converters allow for UL®-certified ventless
operation (see page 4 for details).
This manual includes instructions for installing,
cleaning, and operating the Sota oven. If you have
questions that are not addressed in this manual,
contact Customer Support at 800.90TURBO (+1
214.379.6000) or your Authorized Distributor.
Dimensions
Oven Dimensions
Height: 25.0” (635 mm)
Width: 16.0” (406 mm)
Depth (footprint): 18.5” (470 mm)
Depth (door closed): 29.8” (757 mm)
Depth (door open): 39.1” (993 mm)
Weight: 170 lb. (77 kg)
Cook Cavity Dimensions
Height: 7.2” (183 mm)
Width: 12.5” (318 mm)
Depth: 10.5” (267 mm)
Volume: 0.54 ft3(15.4 liters)
Clearances
Top: 5” (127 mm)
Sides: 2” (51 mm)
Figure 1: Sota Oven Dimensions

2SPECIFICATIONS AND INSTALLATION
Certifications
cULus, UL EPH, TÜV, CE, FDA
Oven Construction
Exterior
- Powder coated, corrosion-resistant steel outer
wrap and door
- Die-cast aluminum front panels with matte-
chrome accents
- Cool-to-touch exterior; all surfaces below 50°C
- Ergonomic matte-chrome door handle
- 4-inch nickel-plated legs
Interior
- 201/304 stainless steel
- Fully welded and insulated cook chamber
- Removable rack and lower jetplate
Electrical Specifications
TurboChef recommends a Type D circuit breaker
for all installations outside the United States.
Single Phase (6200 watts)
US/Canada: 208/240 VAC*, 60 Hz, 30 A
Europe/Asia (UK): 230 VAC, 50 Hz, 27 A
Brazil (BK): 220 VAC, 60 Hz, 28 A
Latin America (LA): 220 VAC, 60 Hz, 28 A
Japan (JK): 200 VAC, 50 or 60 Hz, 30 A
Multiphase (6200 watts)
Europe/Asia Wye (EW): 400 VAC, 50 Hz, 16 A
Europe/Asia Delta (ED): 230 VAC, 50 Hz, 20 A
Japan Delta (JD): 200 VAC, 50 or 60 Hz, 20 A
Korea/Middle East Wye (KW): 400 VAC, 60 Hz, 16 A
Korea/Middle East Delta (SD): 230 VAC, 60 Hz, 20 A
* US/Canada models include a voltage sensor
that detects 208 or 240 VAC, but does not com-
pensate for lack-of or over-voltage installations.
Installation
Install or locate this appliance only in accordance
with the instructions below.
Unpacking Instructions
1. Remove the oven from its packaging.
2. Before discarding, check the packaging
thoroughly for accessories and literature.
NOTE: Packaging may also be retained in case the
oven may at some point be shipped somewhere
else or returned to the manufacturer.
3. Check the cook cavity thoroughly for
accessories and literature.
4. Discard any packaging in the cook cavity.
Installation Warnings - Read Before Lifting Oven
WARNING: The oven weighs approximately
170 lb. (77 kg). Never lift with fewer than
two people.
WARNING: Never lift the oven from the
front and rear or by the door handle. Doing so
will cause the door to misalign, resulting in a
non-warranty service call.
WARNING: The oven must be properly
placed on a food station at all times.
TurboChef will not recognize a fallen oven as
a warrantable claim and is not liable for any
injuries that may result.
WARNING: This oven is not intended for
built-in installation (i.e., installing the oven in
any structure that surrounds the oven by five
or more sides). Be sure to provide a minimum
of 2” (51 mm) clearance for all sides and 5”
(127 mm) clearance for the top.
WARNING: This oven is not intended to be
stacked without appropriate hardware.
Contact TurboChef for details.

SPECIFICATIONS AND INSTALLATION
3
Lifting and Placing the Oven
1. Prepare a surface at least 26” (660 mm) deep
and capable of supporting 175 lb. (79 kg).
NOTE: Do not remove the oven legs, as clearance
is required for the bottom cooling fan.
2. Position one or more persons at the left and
right sides of the oven.
3. Place hands under the oven and lift.
4. Place the oven on the prepared surface,
ensuring no edges are hanging off the sides.
5. Ensure the oven rack is properly installed
(attached to the bottom jetplate).
6. Plug in the oven.
NOTE: The oven is primarily serviced through its
top. DO NOT install shelving directly over the
unit. The operator will be responsible for service
charges incurred as a result of added time required
to access the top of the oven.
Installation Near Open Heat Source
When placing a TurboChef oven near an open
heat source (Figure 2), strictly adhere to the
following:
- If the oven is being placed near a grill or stove,
a divider must exist between the oven and the
open heat source, with a minimum of 6” (152
mm) between the oven and the divider.
- If the oven is being placed near a fryer, a
divider must exist between the oven and fryer,
with a minimum of 12” (305 mm) between
the oven and the divider.
- The height of the divider must be greater than
or equal to the height of the oven (25.0” or
635 mm).
- Verify the oven location has a minimum 5”
(127 mm) clearance on top and a minimum 2”
(51 mm) clearance on each side.
Figure 2: Installation Near Open Heat Source
Grill
Partition
25.0” (635 mm)
Above Counter Top
TurboChef
Sŏta Oven
6”
(152 mm)
Minimum
12”
(305 mm)
Minimum
Deep Fryer
Counter Top / Table
Partition
25.0” (635 mm)
Above Counter Top

4SPECIFICATIONS AND INSTALLATION
Oven Restraint Kit
Part Number: TC3-0242
WARNING: The Oven Restraint Kit will
not prevent the oven from falling off a
countertop if the oven is pulled off or
allowed to slide off the edge. Installation
instructions are included with the kit.
ChefComm Pro
ChefComm Limited
Part Number: CON-7016
ChefComm LimitedTM is a “read-and-transfer only”
version of ChefComm Pro that helps ensure menu
settings are easy to distribute, while preventing
them from being altered at the store level.
Oven Connect
Oven ConnectTM allows you to update menu
settings for multiple ovens at once, from one
central location. Oven Connect can also download
oven diagnostics and counters. For more informa-
tion on how to network ovens, see page 12. For
information on obtaining Oven Connect, contact
TurboChef Customer Support at 800.90TURBO
or +1 214.379.6000.
Voltage Selection
For North America oven models, the oven will
detect 208 or 240 incoming voltage.
The initial voltage selection is typically completed
before the oven is used by the customer. However,
if incoming voltage for the store is different than
the preset voltage, the operator will be required to
select either 208 or 240 after pressing the On/Off
key to turn on the oven. The correct voltage will be
enlarged on the screen, identifying which option to
select (see Figure 3 below).
Ventilation
The TurboChef TurboChef Soˇta (model NGO)
oven has been approved by Underwriter’s
Laboratory for ventless operation (UL KNLZ list-
ing) for all food items except for foods classified as
“fatty raw proteins.” Such foods include bone-in,
skin-on chicken, raw ham¬burger meat, raw bacon,
raw sausage, steaks, etc. If cooking these types of
foods, consult local HVAC codes and authorities to
ensure compliance with ventilation requirements.
To ensure continued compliance with all health,
building, and fire codes, you are required to main-
tain clean and sanitary conditions around your
oven at all times.
NOTE: In no event shall the manufacturer assume
any liability for damages or injuries resulting from
installations which are not in compliance with the
instructions and codes previously listed. Failure to
comply with these instructions could result in the
issuance of a temporary cease and desist order from
the local health department until the environment
concerns are addressed.
Figure 3: Selecting Voltage
208 VAC
SELECT VOLTAGE:
240 VAC
Part Number: CON-7006
ChefComm Pro® lets you easily create menu
settings on a computer and upload them to an
oven via smart card. For more information, call
TurboChef Customer Support at 800.90TURBO
or +1 214.379.6000.

DAILY MAINTENANCE
5
Step 1
Step 2 (Fig A)
Step 2 (Fig B)
Step 4
Step 5
Step 6
Step 1: Prepare the Oven
WARNING: The oven operates at approximately 500°F (260°C) and may
cause injury if not allowed to cool properly.
• Turn off the oven by pressing the On/Off key.
• Slightly open the oven door.
• Cooling takes approximately 30 minutes. DO NOT clean the oven until the
oven displays  :   .
Step 2: Remove the Wire Rack and Lower Jetplate
WARNING: Be sure the oven interior is cool before removing these items.
• The wire rack and lower jetplate are connected and can be removed together.
• Push the wire rack towards the rear cavity wall (Fig A) and then lift up (Fig B).
• Maneuver the bottom jetplate out from under the tabs on the rear cavity wall.
CAUTION: DO NOT remove the top glass jetplate; breakage will result in
a non-warranty service call.
Step 3: Clean the Wire Rack and Lower Jetplate
• Detach the wire rack from the jetplate and wash, rinse, sanitize, and dry each part.
Step 4: Clean the Air Filter
CAUTION: TurboChef does not recognize blocked air vents as a warrantable
claim. The filter must be cleaned regularly or replaced if damaged. During oven
operation, the filter must remain in place at all times.
• Remove the air filter from the back of the oven.
• Rinse the air filter with hot water.
• Allow the air filter to dry completely.
CAUTION:DO NOT operate the oven without the air filter in place.
Step 5: Wipe the Oven Interior
• Use a food vacuum or damp towel to remove large particles from the oven cavity.
Step 6: Clean the Oven Interior
• Spray TurboChef ® Oven Cleaner onto the top, bottom, and sides of oven interior.
CAUTION:DO NOT spray Oven Cleaner into the holes on the back oven
wall. Doing so can damage critical oven components, resulting in a non-
warranty service call.
Continued on page 6.
Daily Maintenance
Follow the steps below when cleaning your Sota oven.
Use only TurboChef ®-approved cleaning chemicals.
The use of any other cleaning products may damage
critical oven components, resulting in a non-warranty
service call.
Supplies and Equipment
TurboChef ® Oven Cleaner (Product Number:
103180), TurboChef ® Oven Guard (Product
Number: 103181), Kay ClickSan® sanitizer, nylon
scrub pad, cleaning towel, disposable gloves,
protective eyewear, dust mask (optional)

6DAILY MAINTENANCE
Step 6: Clean the Oven Interior, Continued
• Allow Oven Cleaner to penetrate stains for five minutes.
• Clean the oven interior with a nylon scrub pad.
CAUTION: DO NOT attempt to scrub the upper jetplate (A). If food is stuck
to the oven ceiling, gently remove it without applying pressure to the glass
plate. Breakage will result in a non-warranty service call.
CAUTION: DO NOT remove the top glass jetplate (A); breakage will
result in a non-warranty service call.
Step 7: Clean and Dry the Oven Door
• Clean the oven door with Oven Cleaner and a nylon scrub pad.
• Wipe the oven door with a damp towel, and then a dry towel.
Step 8: Rinse or Wipe the Oven Interior
CAUTION: do not use a hose or water jet for cleaning. Doing so can damage
critical oven components, resulting in a non-warranty service call.
• Wipe down the oven interior with a clean damp towel.
• Dry the oven interior with a clean towel.
Step 9: Apply TurboChef® Oven Guard
• Spray TurboChef® Oven Guard onto a clean towel.
• Wipe the interior walls and the inside of the oven door.
CAUTION:DO NOT spray Oven Guard into the cavity, especially around the
holes on the back oven wall. Doing so can damage critical oven components,
resulting in a non-warranty service call.
Step 10: Reinstall Components
• Reconnect the wire rack to the lower jetplate, and reinstall both items.
• Close the oven door.
• Reinstall the filter, or replace it with a new one if the mesh is deteriorated, has
large openings, or has started to dislodge from the frame.
Step 11: Clean the Oven Exterior
• Wipe the oven exterior with a clean, damp towel.
• Remove the lower panel and remove large food particles.
• Wipe the panel with a clean, damp towel.
CAUTION: DO NOT spray chemicals into any openings, such as the louvers
on the side panels or the rear vent catalyst housing. Doing so can damage
critical oven components, resulting in a non-warranty service call.
• The oven is ready to turn on.
A
Step 6
Step 7
Step 8
Step 9
Step 10
Step 11

OVEN CONTROLS
7
Oven Controls
1. On/Off Key
Press to turn the oven on (begin warmup) or off
(cool down), or to exit Info Mode (page 11).
2. Info Key
When the oven is off or cooling down, press to
access the Info Mode (page 11).
3. Up and Down Keys
When the oven is ready to cook (i.e., warmed up
and waiting for a cook command), press the Up or
Down key to view additional food groups or items.
When the oven is in the Info Mode (page 11),
press to navigate between screens 1 and 2.
When editing a food item, press to navigate
between editable fields (Figure 19, page 15).
4. Display
The display shows information relevant to the
current oven operation and/or user options.
5. Back/Stop Key
When the oven is cooking, press the Back/Stop key
to immediately terminate a cook cycle.
When the oven is ready to cook (i.e., warmed up
and waiting for a cook command), or in the Info
Mode (page 11), press the Back/Stop key to return
to the previous screen.
6. Enter Key
Press the Enter key when saving changes to food
item settings (Figure 19, page 15), or whenever
instructed by the oven screen.
7. Soft Keys
There are eight soft keys - four to the left and right
of the display. Press a soft key to select an option
adjacent to that key on the display.
NOTE: Soft keys are labeled L1-L4 and R1-R4 in
this manual (where applicable) for easier identifi-
cation and reference.
8. Numeric Keypad
Use the numeric keypad to enter access passwords
or modify cook settings (Figure 19, page 15). The
numeric keypad also contains a Back/Stop key and
an Enter key, which are functionally identical to
Items 5 and 6.
8
Figure 4: Oven Controls
77
13
2 5 6
4

8COOKING
Step 3: Warming Up
During this step, the oven warms to the selected or
pre-set temperature.
Step 2: Select Cook Temperature
The oven stores two different cook temperature settings
(see page 14 for more information). Only items
associated with the selected temperature setting can be
cooked without re-specifying the temperature setting.
To select a temperature, press the adjacent soft key.
NOTE: If both temperature settings are the same, this screen will be bypassed and access to all food items
will be allowed.
Step 1: Turn the Oven On
When the oven is off (Figure 5), the oven temperature
has receded below 150°F (66°C), but the display and
keypad remain on.
Press the On/Off key to turn the oven on.
Cooking
The oven is preprogrammed with recipe settings at the time of manufacture and is ready to operate out of
the box. If these settings are erased, new menu settings must be either loaded via smart card (page 13) or
programmed manually (pages 14-15). The oven will not cook unless settings are present.
Note that the steps below are not always sequential. Typically, multiple items are cooked before cooling
the oven (Step 10).
TURBOCHEF NGO
OVEN OFF
READY TO CLEAN
Figure 5: Oven Off
Figure 6: Select Cook Temperature
Figure 7: Warming Up
TEMP 2: 350F
TEMP 1: 500F
SELECT COOK TEMPERATURE
WARMING UP
OVEN CC = 433F
OVEN SP = 500F

COOKING
9
Step 4: Soaking
Once the oven temperature reaches the set point, the oven will continue to warm for eight minutes to
ensure the cook cavity surfaces absorb enough heat so as to not affect cooking results. This process is
called “soaking.”
NOTE: While the oven is soaking, the operator will be able to navigate through the menu, but will not be
allowed to cook until the timer reaches 0:00.
Step 7: Cooking
NOTE: To immediately terminate a cook cycle, press
the Back/Stop key.
NOTE: If the oven door is opened during a cook cycle,
the cycle will pause until the door is closed and ENTER
is pressed to resume.
Step 5: Select an Item to Cook
WARNING: Inside of oven and oven door are hot!
When the oven is done warming up,
1. Place the food into the oven.
2. Select a food group by pressing its adjacent soft key, or press the Up or Down key for additional food groups.
3. Select an item to cook by pressing its adjacent soft key, or press the Up or Down key for additional items.
Figure 9: Cooking
Step 6: Adjusting the Time
The Adjust Time option is turned off by default. If you want the ability to modify the cook time before
each cook cycle, this feature can be turned on from the Set Options screen (see page 12).
1. If the Adjust Time screen appears, change the
cook time (if required) using the number keys.
2. Press the bottom-right soft key to confirm and
start cooking.
Figure 8: Adjust Time
ADJUST TIME
START COOK
01:28
WARMING
A
LUNCH
1:04

Step 8: Check/Remove Food from Oven
WARNING: Dish and inside of oven/oven door
are hot!
Open the oven door and check/remove food.
Step 9: Additional Cooking Options
The Additional Cooking Options screen (Figure 11) is
turned off by default. If you want the ability to cook a
product beyond the original cook time, you can enable
this feature from the Set Options screen (see page 12).
If the Additional Cooking Options screen appears and the food product requires more cooking:
- Select “cook more” if the inside of the food item is undercooked.
- Select “brown more” if the outside of the food item requires more browning or crisping.
- Select “cook and brown more” if both the inside and outside of the food item are not done.
- Select “save adjusted time” to save any change to the cook time made during Step . Note that this
option is not available if “Adjust Time” is disabled (page 12).
- Select “exit” to return to the food group selection screen.
Step 10: Cooling Down
When finished cooking for the day, press the On/Off key to turn the oven off and begin cooling down.
During this step, the oven blows cool air into the cook cavity to return it to approximately 150°F (66°C),
at which point the oven is safe to clean.
10 COOKING
Figure 10: Cooking Done
Figure 11: Additional Cooking Options
PLEASE CHECK FOOD
WARMING DONE
COOK MORE
ADDITIONAL COOKING OPTIONS
BROWN MORE
COOK AND BROWN MORE
SAVE ADJUSTED TIME EXIT

INFO MODE
11
Overview of the Info Mode
To access the Info Mode, press the Info key when
the oven is either off or cooling down. To toggle
between screens 1 and 2, press the Up or Down
key.
The Info Mode serves four main purposes:
1. To display oven information.
2. To provide access to Test Mode and additional
diagnostic tools for service technicians.
3. To turn oven options and features on/off.
4. To update oven settings.
From screen 1 of the Info Mode (Figure ):
- View the last temperature set point selected to
cook (helps in diagnosing potential issues)
- View the oven serial number
- View the menu part number and revision
- View the software version
- Scroll through counters (cook counter, total
cook time, magnetron time, and total oven on
time)
- View the operating voltage (North America
models only)
- Access the fault log
- Access service phone numbers
From screen 2 of the Info Mode (Figure ):
- Access Test Mode (for service use only)
- Access the Set Options screen (page 12)
- Set the language (not available on all models)
- Set the date/time
- Access the Load Menu screen
- Increase/decrease the tone volume (sound)
Viewing Cook Counter/Time Logs
From Screen 1 of the Info Mode (Figure 12), press
the R1 soft key (Counts Scroll):
- Once to display the cook counter.
- Twice to display total cook time.
- Three times to display total magnetron time.
- Four times to display total “oven on” time.
Viewing the Fault Log
From Screen 1 of the Info Mode (Figure 12), press
the R3 soft key to view the fault log. To view time
stamps of each fault occurrence, press the soft key
adjacent to the fault code.
Viewing the Service Numbers
From Screen 1 of the Info Mode (Figure 12), press
the R4 soft key to view technical support numbers.
Setting the Language
NOTE: Not available on some oven models.
From screen 2 of the Info Mode (Figure 13), press
the L3 soft key to scroll through available languages.
Each time L3 is pressed, a different language is
selected in the following order: English (default),
Spanish, French, German, Portuguese, Italian,
Russian, Greek, Polish.
Resetting the Oven
Resetting the oven is one way to clear an error
message, should one occur. To reset the oven, hold
the Info key for 5 seconds while the oven is cooling
down or off.
SP = 500F
SOFTWARE VERSION
MENU VERSION
SERIAL NUMBER
EC TEMP 80F
COUNTS SCROLL
SERVICE NUMBERS
FAULT LOGS
VAC = 208
Info 1
Figure 12: Info Mode Screen 1 Figure 13: Info Mode Screen 2
R3
R4
L1
L2
L3
L4
TEST MODE
SET DATE/TIME 01/01/00 13:23:05
SET LANGUAGE
SET OPTIONS
LOAD MENU
SOUND -OFF-
Info 2
R1
R2
R3
R4
L1
L2
L3
L4
R2
R1

12 INFO MODE
Figure 14: Set Options Screen Figure 15: Set Date/Time
ADJ TIME OFF
LOAD MENU ON
EDIT MODE OFF
COOK MORE OFF
NETWORK SETUP
DEMO MODE OFF
SET OPTIONS
AUTO ON OFF
AUTO OFF OFF
R3
R4
L1
L2
L3
L4
SAVE TEMP 1
SET DATE/TIME
MM/DD/YY HH:MM
< 01 /01 /00 14:45 >
AUTO ON TIME
HH:MM
< 05:30 >
AUTO OFF TIME
HH:MM
< 16:00 >
R1
R2
R3
R4
L1
L2
L3
L4
Set Options Screen
From screen 2 of the Info Mode (Figure 13, page
11), press the L2 soft key to access the Set Options
screen (Figure 14). When prompted, enter the
password 9 4 2 8 and press the Enter key.
From the Set Options screen, the following oven
options can be turned on or off:
- “Adjust Time” screen (see Step 6, page 9)
- “Cook More” screen (see Step 9, page 10)
- Edit Mode (page 14 for more details)
- “Load Menu” screen (page 13 for more details)
- Network Setup
- Auto On Enabled/Disabled
- Auto Off Enabled/Disabled
- Demo Mode (TurboChef use only)
Network Setup
From the network setup screen, the following infor-
mation may be entered to configure the oven for
networking:
- IP Address
- Mask
- Gateway (GW)
- Domain Name Server (DNS 1)
- Alternate Domain Name Server (DNS 2)
Each set of numbers may be edited in strings of three
digits:
1. To edit the first string, press the Down key
and then enter the first three digits.
2. Press the Down key again and enter the next
three digits.
3. Repeat until all digits have been entered for
each field.
4. Press “Save.”
If DHCP is turned on (top-left corner of screen),
the oven will automatically be assigned an IP address
when connected to a local area network (if an IP
address is available). In most cases, TurboChef
recommends leaving DHCP off to ensure the IP
address on the oven does not change.
Using Oven Connect (page 4) requires each oven
to be networked. For help determining the correct
network setup information, contact your network
administrator.
Auto On and Off: Setting the Time
From screen 2 of the Info Mode (Figure 13, page
11), press the L4 soft key to access the Set Date/
Time screen (Figure 15). From this screen, the real
time, “auto-on” time, and “auto-off” time can be set.
An accurate real time is critical for using “auto-on”
and “auto-off.” When these features are enabled from
the Set Options screen (Figure 14), the oven auto-
matically turns on and/or off at the specified times.
An accurate date and time also helps ensure the
accuracy of diagnostics and fault condition reporting.
The oven time and date are set at the time of
installation; however, the operator or technician may
at some point be required to make an adjustment.
NOTE: The clock will not automatically update for
Daylight Savings Time.
NOTE: The clock is 24-hour (8:30 p.m. = 20:30).
NOTE: The oven will not retain the date and time
if left unplugged for two or more weeks.
IMPORTANT: For auto-on and auto-off to be
active, they must be enabled from the Set Options
screen (Figure 14).
R1
R2