TV One C3-540 CORIOmaster User manual

Firmware versionM402and above
QSG-C3-5x0 V2.00
Jan 2017
C3-540CORIOmaster™
C3-510CORIOmaster mini™
CORIOgrapher™V2.3
Quick Start Guide V2.00

In this guide
Hardware recommendations 2
About your CORIOmaster 3
About your CORIOmaster mini 4
About CORIOgrapher 5
Quick start 6
Liability statement 13
Limited warranty 14
Regulatory compliance 15
Contact us 16
Video wall worksheet 17

QSG-C3-5x0 1
Thanks for buying this CORIOmaster or CORIOmaster mini.
CORIOmaster connects to a wide range of sources and displays, and
works with CORIOgrapher software to allow you to build dynamic
video walls with an easy-to-use visual interface.
Features
nUp to four video walls from one CORIOmaster
nWide range of inputs, including DVI, SDI, HDBaseT, 4K, and
streaming media
nOutput your video wall to monitors, LED screens, and projectors,
including 4K
nCombination of different size and resolution of displays can be
used
nAdjustable bezel compensation
nEdge blending of projectors
nUp-down-cross conversion
nSimple, powerful, software interface
nSave window configurations as presets and transition between
presets
nControl your video wall with CORIOgrapher, IP, or serial
connection
nRotate outputs in 1° increments
nHorizontal alignment on analog PC inputs
nAMX & Crestron modules available
n4RU Frame Size

2 tvONE
Hardware recommendations
At tvONE, we design our products to the highest quality standards. To
get the best results from our products, we recommend that you use
the best quality connectors, cables, and adapters. Consider the points
below when you choose accessories and position equipment.
nFor best results with HDMI/DVI, use cables under 15m long, or
shorter if you use connection adapters. If you need to place your
CORIOmaster more than 15m away from your video wall or
sources, use a signal extender.
See our range of signal extenders at tvone.com.
nFor best results with HDMI, use High Speed or Premium High
Speed HDMI cables.
nIn industrial environments, use shielded Ethernet cables.
Shielded Ethernet cables are often marked F/UTP or FTP.
nUse USB 3.0 where possible.
Positions available for Streaming media and 4K playback
input modules
In a CORIOmaster, install Streaming media and 4K playback input
modules in slots 4, 8, 5, 1, and 3 only, and in that order.
In a CORIOmaster mini, install Streaming media and 4K playback input
modules in slots 1 and 2 only, and in that order.

QSG-C3-5x0 3
About your CORIOmaster
CORIOmaster rear panel
Input module (black) Connect to sources
Output module
(white) Connect to displays
CPU module
Connect to your network with
Ethernet
Optional: connect to serial
controller with RS-232
Optional: connect directly to a PC
with Ethernet, RS-232, or USB
Optional second
PSU, sold separately
Optional: connect to electrical
outlet
Sealed slots Not available for use
Power supply unit
(PSU) Connect to electrical outlet

4 tvONE
About your CORIOmaster mini
This guide uses the name CORIOmaster to mean CORIOmaster and
CORIOmaster mini systems, unless specifically stated.
CORIOmaster mini rear panel
Power
supply unit
(PSU)
Connect to electrical outlet
CPU
module
Connect to your network with
Ethernet
Optional: connect to serial controller
with RS-232
Optional: connect directly to a PC
with Ethernet, RS-232, or USB
Output
module
(white)
Connect to displays
Input
module
(black)
Connect to sources
Note: slot 6 is a fixed input slot,
included with every CORIOmaster
mini.

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About CORIOgrapher
CORIOgrapher is the software that controls your CORIOmaster. You
can create up to four video walls with multiple screens and windows,
and add transitions and effects for a state-of-the-art dynamic video
wall experience.
CORIOgrapher:
nWorks with PCs running Windows® Vista SP2 and above
nDoes not work with tablets or phones
nInstalls Windows® .NET 4.6, if you don't have it
nNeeds 600MB of disk space during installation
nIs 100MB in size once installed
To use the preview feature, your PCmust have Windows® Media
Player installed, and it must have been launched at least once.
CORIOgrapher main areas
Home Home is where you connect to a CORIOmaster, load a
configuration from a file, or create an offline
configuration.
Wall Editor Wall Editor is where you create up to four video walls.
Dashboard Dashboard is where you control the actions of your
video walls.
Settings is where you configure your system, network,
modules, and more.
opens the online help.

6 tvONE
Quick start
This Quick Start Guide gives you an overview of the steps involved in
setting up a video wall with your CORIOmaster hardware and
CORIOgrapher software.
It's easy to get started with your CORIOmaster, but if you want more help with
any of these steps, or with using the features of CORIOgrapher, select in
CORIOgrapher and search, or ask a question.
1. Plan your video wall. What do you want your video wall to look
like? What equipment do you need to achieve this?
At the back of this guide is a plan that you can fill out.
2. Install your hardware.
a. Position your displays.

QSG-C3-5x0 7
b. Connect your displays and sources to your output and
input modules. Connect the LAN port of the CPU
module to your network.
c. Power on your CORIOmaster.
3. Install CORIOdiscover and CORIOgrapher.
Your CORIOmaster comes with a USB drive, which contains
software for installing CORIOdiscover and CORIOmaster.

8 tvONE
4. Open CORIOgrapher and connect to your CORIOmaster.
Select Read to load your configuration.

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If you aren't connected to a CORIOmaster, you can create an
offline configuration.
5. Optional, but recommended: name your input and output
ports.
Select > Slot Status. Give each port a name that describes
the device connected to it.
6. On the wall editor, add your displays, and arrange them to
match your video wall.
Select Wall Editor > (DISPLAYS) > Add, and drag your displays
onto the wall editor. Drag the displays into place.

10 tvONE
Create a rough arrangement at this stage. When you have
tested your video wall you can make your arrangement more
accurate.
7. Add a window and scale it to cover the whole video wall.
Select Wall Editor > (WINDOWS) > Add, and drag a window
onto the wall editor. Drag the edges until it covers all of your
displays. Select Take to send the video wall to your
CORIOmaster.

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8. Check that your video wall looks correct.
Make sure that the source for the window is playing, and check
that the picture is assembled correctly.
Not the source you were
expecting, blue screen, display
keeps dropping signal, or no
image.
Possible causes:
nSource connected
incorrectly
nInput ports named
incorrectly
nSource not playing
nSource resolution not
supported
nDisplay does not support
HDCP
Source correct, connected,
and playing.
Image appears in the wrong
places.
Possible causes:
nDisplays arranged
incorrectly in CORIOgrapher
nOutput ports named
incorrectly
nDisplays connected
incorrectly
Source and displays
connected and arranged
correctly.

12 tvONE
9. Repeat step 7to add windows for all of your sources. Check
that all your sources and displays work as expected.
Next steps
Congratulations, your video wall is set up! You can now make your
video wall more accurate, configure the best quality settings, and add
transitions and effects.
If your CORIOmaster contains one or more Streaming media and 4K
playback input modules, you need to set those up too.
Read about setting up the Streaming media and 4K playback input
module in CORIOgrapher Help.

QSG-C3-5x0 13
Liability statement
This product is intended for professional use. This product is not
intended for use in a medical environment and does not have the
required certifications for such use. Similarly, use aboard any aircraft
or spacecraft while in flight, or as an adjunct to any surface, airborne,
or marine navigation system, or any offshore marine activity, including
control of any watercraft, or any use similar to those specifically herein
mentioned, is prohibited. Use in the aforementioned circumstances
would require additional testing and certification.
You have not become the owner of any software - you have merely
purchased the right to use the software. You may make one copy of
the software for your own use. Other copies will be deemed a breach
of copyright.
No warranty is made, either expressed or implied, including, but not
limited to, any implied warranties of merchantability or fitness for a
particular purpose. In no event shall the supplier or manufacturer of
this product be liable for errors found within, or be liable for any direct,
indirect or consequential damages or loss in connection with the
purchase or use of this hardware, software, or manual. The sole and
exclusive liability to the supplier and manufacturer regardless of the
form of action shall not exceed the replacement cost of the materials
described herein.
tvONE reserves the right to revise any of its hardware and software
products, following its policy to modify and/or improve its products
where necessary or desirable. This statement does not affect the
legal rights of the user in any way.
By using this equipment, you have indicated that you have agreed to
the terms listed above. If you do not wish to agree, or the above
terms are contrary to your conditions of purchase, you may return the
equipment, unused, to your supplier.
All third party trademarks and copyrights are recognized. The tvONE
logo, Magenta logo, CORIO word and the CORIO logo are registered
trademarks of tvONE. All other trademarks are the property of their
respective holders.
E&OE

14 tvONE
Limited warranty
tvONE warrants the original purchaser that the equipment it
manufactures or sells will be free from defects in materials and
workmanship for a fixed term from the date of purchase. The warranty
term for specific product lines is defined below.
1. tvONE branded products based on tvONE’s CORIO technology
are warranted for a period of five years from the date of
purchase. This includes products with the model number prefix
of C2, 1T-C2, C3, CX, A2, or S2.
2. tvONE products, other than those based on tvONE’s CORIO
technology mentioned above, are warranted for a period of
three years from the date of purchase. This includes products
with the model number prefix of 1T, with the exception of 1T-
C2.
3. Magenta branded products are warranted for a period of three
years from the date of purchase.
4. LCD Monitors are warranted for a period of three years from
the date of purchase, with the exception of the LCD panels
integrated into the monitors that are supplied by third parties.
LCD panels are limited to the term and conditions of the
warranty offered by the respective LCD panel manufacturer.
Such specific LCD panel warranties are available upon request
to tvONE.
Should a product, in tvONE’s opinion, prove defective within this
warranty period, tvONE, at its discretion, will repair or replace this
product without charge. Any defective parts replaced become the
property of tvONE. This warranty does not apply to those products
which have been damaged due to accident, unauthorized alterations,
improper repair, modifications, inadequate maintenance and care, or
use in any manner for which the product was not originally intended.
If repairs are necessary under this warranty policy, the original
purchaser must obtain a Return Authorization Number from tvONE and
return the product to a location designated by tvONE, freight prepaid.
After repairs are complete, the product will be returned, freight
prepaid.
LIMITATIONS - All products sold are “as is”. The above Limited
Warranty is in lieu of all other warranties for this product, expressed or

QSG-C3-5x0 15
implied, and is strictly limited to the stated number of years from the
date of purchase. tvONE assumes no liability to distributors, resellers
or end-users or any third parties for any loss of use, revenue, or profit.
tvONE makes no other representation of warranty as to fitness for the
purpose or merchantability or otherwise in respect of any of the
products sold. The liability of tvONE with respect to any defective
products will be limited to the repair or replacement of such products.
In no event shall tvONE be responsible or liable for any damage
arising from the use of such defective products whether such
damages be direct, indirect, consequential or otherwise, and whether
such damages are incurred by the reseller, end-user or any third party.
Regulatory compliance
This product has been tested for compliance with appropriate FCC
and CE rules and regulations. The power adapter and supply has
been tested for compliance with appropriate UL, CUL, CE, PSE, GS,
rules, regulations and/or guidelines. This product and its power
adapter is RoHS compliant.

16 tvONE
Contact us
www.tvone.com
[e-mail]
tvONE NCSA
North, Central, and South America
2791 Circleport Drive, Erlanger, KY 41018, USA
Tel [phone]
Fax [phone]
Sales: [e-mail]
Support: [e-mail]
tvONE EMEA
Europe, Middle East, Africa, and Asia Pacific
Continental Approach, Westwood Industrial Estate, Margate,
Kent, CT9 4JG, UK
Tel [phone]
Fax [phone]
Sales: [e-mail]
Support: [e-mail]
Information in this document is subject to change without notice. No part of this publication
may be reproduced, stored in a retrieval system, or transmitted in any form or any means
electronic or mechanical, including photocopying and recording for any purpose other than
the purchaser's personal use without the written permission of tvONE.
Copyright © 2017 tvONE. All rights reserved.
Information in this document is subject to change without notice. No part of this publication
may be reproduced, stored in a retrieval system, or transmitted in any form or any means
electronic or mechanical, including photocopying and recording for any purpose other than
the purchaser's personal use without the written permission of tvONE.
Copyright © 2017 tvONE. All rights reserved.

Video wall worksheet
What is my video wall layout? In the space above, draw a picture
showing what kind of wall you have in mind. Show both the displays
you have in mind as well as the video windows that you would like to
show.
What am I trying to accomplish with this video wall?

How many displays or outputs are needed?
How many monitors are needed?
How many projectors are needed?
How many LED walls are needed?
Is edge blending required?
What is the blending overlap size?
What are the sizes of the displays?
What are the bezel sizes for the monitors?