TVILIGHT CITYSENSE PLUS Series User manual

CITYSENSE PLUS
(CS-PRAI) 230 VAC (PR150868) or 115 VAC (PR151116)
TVILIGHT BV | [email protected] | [phone] | Westerhaven 13, 9718 AW Groningen, The Netherlands
Copyrights Tvilight B.V. September 2017. Datasheet is subject to change without notice.
CitySense Plus is a revolutionary integrated wireless motion sensor for the presence-based monitoring and control of
outdoor lighting. The product is compatible with both conventional and new luminaires (such as LED).
CitySense Plus delivers on-demand dynamic lighting, making the lights adjust their brightness based on the presence of
pedestrians, bicycles, and cars. As a result, the lights automatically dim down during the off-peak hours when there is
nobody in the vicinity. Upon detection of the human presence, all lights in the surrounding area return to the brightness
levels previously dened by the user. Dynamic lighting reduces energy consumption by up to 80% without compromising
public safety and citizen comfort.
The in-built monitoring tools notify users (via CityManager) about the lighting-related faults such as a lamp or ballast failures.
This greatly reduces the need for expensive visual inspections and enables a reduction of operation and maintenance costs.
.
Designed in the Netherlands Made in Europe
Features
Benets
Revolutionary Outdoor Sensor
with Inbuilt Wireless Lighting
Controller
Energy Monitoring
Heatmaps to track occupancy
levels and trafc intensity in the
area
Fail Proof: 3-Level Back-Up
System
Open Interfaces for Third-Party
Software
Integrated Product – Plug & Play
Installation
Full Remote Management &
Control via CityManager and 3rd
Party Software
Advanced Detection Technology
Up to 80%
energy savings
80%
Up to 50%
maintenance
cost reduction
50%
Light on
demand
Reduce light
pollution and
CO2emissions
Universal Lamp Compatibility
Inbuilt Astronomical Clock
Page 1 of 8

Copyrights Tvilight B.V. September 2017. Datasheet is subject to change without notice.
Product
Motion detection
Input voltage
Power consumption
DALI loads
Dimming control
Surge protection
Controller
Electrical protection
Electrical safety
Operating conditions
Product mounting
Housing
Antenna
Dimensions
Product compatibility
Wireless communication
Network security
Over-the-air update
Server communication
Device to Gateway ratio
Remote monitoring
Safety mode
Certication
Manufacturing
Lamp switching capacity
AstroClock
Warranty
Application
Motion detection sensor, wireless communication and lighting control integrated
into one product for a simple plug-and-play installation.
Includes a 5,5m pre-connected power and control cable.
Detects pedestrians, cyclists, and cars (range: 4-120 km/h)
Range: up to 15 m on each side, 9 m in front, 3 m behind
Detection angle: >270 ° (depending on pole diameter)
Triggering of 1-10 neighboring lamps upon detection (user congurable)
230 VAC or 115 VAC, 50/ 60 Hz (depending on variant)
<3W
Max.1
0-10 V or DALI
110 joules (6 Ka), 2 kV combination wave
ARM Cortex-M3 CPU
Class II (Overload and short-circuit protection)
Galvanic isolation between high-voltage and low-voltage terminals
-20°C to +60°C operating; -40°C to +85°C storage; 20% to 90%, Rh non-
condensing
On the pole. Recommended mounting height 5m above the road surface
IP65, UL94V0
Integrated Internally
100 mm x 125 mm x 95 mm
+/- 10 ° adjustable mounting plate to accommodate for pole tilts
Direct wireless communication with CitySense and Gateway, communication with
CityManager: through Gateway
Compatible with conventional (PLL, HID, HPS) and LED luminaires.
2.4 GHz IEEE 802.15.4 self-forming, self-healing wireless network
Depending on variant:
+9.5 dBm max. transmit power, -96 dBm receiver sensitivity, up to 150 meter open eld range
or + 22 dBm transmit power, -100 dBm max. receiver sensitivity, up to 1 KM open eld range
Up to 250 kbps microcontroller RF data rate
32-bit microcontroller, 64 kB Flash and 16 kB RAM
128 AES Multi-layer security
Conguration, software as well as rmware can be updated remotely ensuring up-to-date network
infrastructure
via Gateway
200:1
Via CityManager or similar third-party management software. CityManager enables remote
management, monitoring, control, and conguration of lamps
on individual and group level.
Auto-safe: in a case of network loss, brightness will go to a pre-dened level depending on the
settings. Astro clock based scheduling is still possible.
CE, CB, EN61547, EN55015, EN60950-1, EN61347-1/2-11, EN 301 489-1/17, EN
300 328, RoHS. RF transceiver compliant with US (FCC), Canadian (IC), European (ETSI), and
Japanese (Telec) standards
ISO 9001:2008, Made in Europe
1400 VA (Relay), 6A max. current.
Battery-backed real-time clock; AstroClock function.
Able to switch on/off the lamps at sunset/sunrise and adjust them seasonally (summer-winter time).
Eliminates the need for conventional photocell
Standard 2 years limited warranty. Extended warranty available. Warranty subject to proper use of installation- and
application manuals.
Outdoor street lighting, Area lighting
TECHNICAL SPECIFICATIONS
Keywords: Wireless iSLC, iOLC Radio Frequency (Intelligent Street /Outdoor Lighting Controller RF), Outdoor Wireless Sensor
(CS-PRAI) 230 VAC (PR150868) or 115 VAC (PR151116)
Page 2 of 8

Copyrights Tvilight B.V. September 2017. Datasheet is subject to change without notice.
INSTALLATION MANUAL
(CS-PRAI) 230 VAC (PR150868) or 115 VAC (PR151116)
5.5m Kabel / 5.5m Cable / 5.5m câble / 5.5m cavo / 5.5m cable/ 5.5m kabel
Art.Nr. 966228104
Art.Nr. 966228103
Generic Strap x 2
In der Box enthalten
Inside the box
Dans le boîtier
Nella scatola
Dentro de la caja
Product binnen in
Sie benötigen
You’ll need
Éléments nécessaires
Avrete bisogno di
Usted necesitará
Wat hebt u nodig
Zubehör
Accessories
Max = 11mm
Min = 8mm
M16 Thread
Bohrer / Drill
Spannwerkzeug
Strap tool
Outil de serrage
Strumento di tensionamento
Herramienta tensora
Bevestigingsgereedschap
3 x Aufkleber / 3 x Sticker
3 x autocollant / 3 x adesivo
3 x etiqueta adhesiva / 3 x sticker
M16 Gummitüllle
M16 Rubber Grommet
M16 passe-câble
M16 guarnizione
M16 arandela
M16 doorvoer
Schraubendreher
Screw Driver
Tournevis
Cacciavite
Destornillador
Schroevendraaier
4X Klemme
4X Terminal
4X Borne
4X Morsetto
4X borne
4X klem
www.tvilight.com
No:. TVI XXXXXXXXXX
LNDC- DC+
TVILIGHT
CITYSENSE
Max. 2x400 W
L out
DA / DC+
DA / DC-
N out
L in
N in
DA / DC + = Schwarz/Black/Noire/Nero/Negro/Zwart
DA / DC - = Grau/Grey/Grise/Grigio/Gris/Grijs
L out = Rot/Red/Rouge/Rosso/Rojo/Rood
N out = Weiß/White/Blanche/Bianco/Blanco/Wit
N in = Blau/Blue/Bleu/Blu/Azul/Blauw
Wire color description
L in = Braun/Brown/Marron/Marrone/Marrón/Bruin
LUMINAIRE
PE
DA / DC+
DA / DC-
N
L
JUNCTION BOX
PENL
PENL
Page 3 of 8

Copyrights Tvilight B.V. September 2017. Datasheet is subject to change without notice.
SYSTEM DESIGN AND INSTALLATION NOTES
(CS-PRAI) 230 VAC (PR150868) or 115 VAC (PR151116)
Diameter of motion detection
5 Meter Mounting Indicative Sensing Zones - Top View
Center 2-8 km/h 2-35 km/h 20-110 km/h
Front 2-8 km/h 2-35 km/h 20-110 km/h
Left / Right xx xx 20-130 km/h
System design and installation notes
• In order to function properly, CITYSENSE must be connected to a dimmable driver/ballast.
NOTE: Some dimmable drivers/ballasts must be programmed/set to dimmable mode. If this has not been
done, CITYSENSE will not be able to dim the connected armature.
• Default settings of the CITYSENSEis 100% without TVILIGHT network connection.
• Dimming time, Systeme Failure Level, Power On Level: will be automatically set by CITYMANAGER.
approx. 8m
approx. 3.5m
approx. 9.5m
approx. 2.5m
approx. 17m
approx. 4m
Speed Range
Safety instructions
• The device may only be used for the application area specified, this area should be accessible by qualified
personnel only
• Relevant health and safety regulations must be observed.
• Only qualified personnel may assemble, install and commission the device.
• If an error occurs, dangerous voltage levels may be present at the DALI terminals and on the DALI control
line Use
• Use Device with SELV circuits.
• Use with external fuse rated for 1A-6A trip current
• Device rated for OVC-III
Page 4 of 8

Copyrights Tvilight B.V. September 2017. Datasheet is subject to change without notice.
INSTALLATION MANUAL
(CS-PRAI) 230 VAC (PR150868) or 115 VAC (PR151116)
1. DE: Schieben Sie die Gummitülle auf das Kabel.
1. EN: Push grommet through wire.
1. FR: Passer le câble dans le passe-câble.
1. IT: Spingere la guarnizione attraverso il cavo.
1. ES: Empuje la arandela a través del cable.
1. NL: Druk doorvoer door draad.
2. DE: Bohren Sie ein Loch mit einem Durchmesser von 16mm in den Mast.
2. EN: Drill 16mm hole into pole.
2. FR: Percer un trou de 16mm dans le poteau.
2. IT: Praticare un foro di 16mm nell‘asta.
2. ES: Taladre un orificio de 16mm en el poste.
2. NL: Boor een 16mm groot gat in de pool.
3. DE: Führen Sie das Kabel durch die Bohrung; verdrillen Sie dabei die Adern.
3. EN: Run wire through hole, twist the end leads of the wires.
3. FR: Passer le câble dans le trou, torsader les extrémités du conducteur des fils.
3. IT: Far passare il cavo nel foro, attorcigliare le estremità dei cavi.
3. ES: Pase el cable por el orificio, retuerza el extremo de los cables.
3. NL: Voer de draad door het gat, draai de uiteinden van de draden in elkaar.
4. DE: Drücken Sie die Gummitülle in die Bohrung. Nehmen Sie dabei einen Schraubendreher
zu Hilfe.
4. EN: Push grommet into hole. Use a screw driver to press grommet into the hole.
4. FR: Pousser le passe-câble dans le trou. Utiliser un tournevis pour enfoncer le passe-câble
dans le trou.
4. IT: Spingere la guarnizione nel foro. Usare un cacciavite per spingere la guarnizione nel foro.
4. ES: Empuje la arandela en el agujero. Utilice un destornillador para presionar la arandela en el
agujero.
4. NL: Druk de doorvoer in het gat. Druk de doorvoer met een schroevendraaier in het gat.
5. DE: Befestigen Sie das Produkt mit Hilfe des Spannwerkzeugs am Mast; stellen Sie das
Spannwerkzeug auf maximale Spannung ein.
5. EN: Strap product to pole, with help of tensioning tool; ensure that tensioning tool is set to
maximum tension.
5. FR: Attacher le produit au poteau, à l‘aide d‘un outil de serrage ; veiller à ce que l‘outil de
serrage soit réglé sur la tension maximum.
5. IT: Fissare il prodotto all‘asta con l‘aiuto dello strumento di tensionamento; assicurare che lo
strumento di tensionamento sia impostato alla tensione massima.
5. ES: Fije el producto al poste con la ayuda de una herramienta tensora; asegúrese de que la
herramienta tensora esté fijada a la máxima tensión.
5. NL: Bevestig het product op de pool met behulp van bevestigingsgereedschap; controleer of
het bevestigingsgereedschap op de maximumspanning is ingesteld.
5m
Page 5 of 8

Copyrights Tvilight B.V. September 2017. Datasheet is subject to change without notice.
INSTALLATION MANUAL
(CS-PRAI) 230 VAC (PR150868) or 115 VAC (PR151116)
6. DE: Richten Sie das Produkt waagerecht aus; Standard: Position 2.
6. EN: Level the product, position 2: standard.
6. FR: Mettre le produit à niveau, position 2:standard.
6. IT: Livellare il prodotto, posizione 2: standard.
6. ES: Nivele el producto, posición 2: estándar.
6. NL: Breng het product in positie, positie 2: standaard.
7. DE: Bringen Sie den Produkt-ID-Aufkleber am Mast an.
7. EN: Apply product ID sticker to pole.
7. FR: Apposer l‘autocollant d‘identification du produit sur le poteau.
7. IT: Applicare l‘adesivo con l‘ID del prodotto all‘asta.
7. ES: Aplique la etiqueta adhesiva de identificación de producto al poste.
7. NL: Breng een product-ID sticker op de pool aan.
8. DE: Führen Sie die Verbindung gemäß Schaltplan durch.
8. EN: Connect as shown in wiring diagram.
8. FR: Connecter le câble comme indiqué sur le schéma de câblage.
8. IT: Collegare come mostrato nel diagramma di cablaggio.
8. ES: Conecte como se muestra en el diagrama de cableado.
8. NL: Maak een verbinding zoals weergegeven in het bedradingsschema.
1
2
3
TVILIGHT
www.tvilight.com
TVI-CSP1-01-0014
TVI-CSP1-01-0014
www.thornlighting.com
No:. TH-CI-A1-1234567890
2 m
=
www.tvilight.com
No:.TVI XXXXXXXXXX
Terminal
AC in(N)
AC in(L)
Junction Box
GND
PE NL L out N out
DC-DC+
GREEN BROWN WHITE
BLACK GREY
BLUE RED
DC +
DC -
L
N
Page 6 of 8

Copyrights Tvilight B.V. September 2017. Datasheet is subject to change without notice.
Return Material Authorization (RMA)
Keywords: Wireless iSLC, iOLC Radio Frequency (Intelligent Street /Outdoor Lighting Controller RF), Outdoor Wireless Sensor
Product type: CitySense
1. General RMA and Warranty Policy
The RMA process is applicable to all types of product/ device repair/ replacement. For
avoidance of doubt, some of the standard conditions are outlined here:
1.1 To maintain product warranty conditions, the products must be properly
handled, installed, commissioned and maintained according to Company’s instructions, and
taking into account the specic tolerances, as mentioned in the product documentation
available on the Company website or delivered by the Company’s authorized personnel.
Important documents (such as Product Factsheets, Installation manuals, Wiring diagrams,
Product Handling and Operating Guide, Installation do’s and don’ts) must be strictly followed
during the course of Project handling, installation, commissioning and handover.
1.2 Customer shall ensure that the Project Manager(s), System Integrator(s)
and/ or Installation Contractor(s) responsible for the Project, strictly comply to the provided
documentation and guidelines.
1.3 Warranty based RMA is applicable to defects in material, design and/or
manufacturing and applies to the entire product, excluding battery, power supply, other wear
and tear parts and consumables. Warranty is not applicable when the defect is caused by or
resulting from circumstances beyond Company’s control, such as but not limited to vandalism,
re, no inuence, act of God, local dirt accumulation, faults caused by force majeure or
mechanical damage such as damage during transportation/ installation, etc.
2. RMA Information
RMA or warranty is only valid when the Products are purchased directly from Company’s
(sales) organization or authorized representative. Proof-of-purchase for the Products should be
available for inspection.
2.1 Adequate records of operating history should be kept and available for inspection
by Company. The following information must be submitted along with the RMA request.
- Customer information -- where the item was purchased (if applicable)
- Your phone number and e-mail address(es)
- Product model and serial numbers (e.g. TVI-SKL-000254)
- Purchase date
- Copy of Receipt/ Proof of purchase
- 3G data card model (in case of Gateway RMA)
- Description of failure, defect or damage (see details below)
2.2 The ‘Description of failure, defect or damage’ should include at least the
following:
- Installation characteristics (location, street name, number of Products affected,
product part-numbers, relevant installation details, luminaire and driver used)
- Grid information (in particular, presence of electrical cabinet/ feedar pillar and
streetlight junction box, and presence of the electrical safety equipments within the cabinet
and the junction box)
- Manner in which and environmental circumstances under which the Products
have been used
- Name, variant and number of the defective Products
- Installation date
- Detailed problem description/ observations
3. Right to Access Products
If requested, company’s representative should have access to the defective Products.
3.1 Upon request, Company’s representatives shall be granted access to the
defective Product and/ or power grid to which the Product was connected for verication
--- prior to its disassembly. Any restriction will withdraw Company’s warranty obligations.
Damaged parts, debris etc. should not be disposed-off until a written authorisation is given by
the Company.
3.2 If the Products or other parts become suspect, such representative shall have
the right to invite other manufacturers’ representatives to evaluate the lighting systems. Such
operating history should include data such as type of luminaire/ driver, grid parameters,
temperature conditions, product installation date, intervention overviews (if any).
4. RMA Conrmation Process/ Application Form
4.1 The RMA should reported to the Tvilight Service Desk/ Online portal provided by
Tvilight (Jira)
4.2 To ensure the warranty claim, the RMA should be reported within ten (10)
calendar days from the date of any defect or damage recognition.
4.3 Requests for RMA shall be processed during the business hours
4.4 Upon receiving a formal request, the Company will assign a specic RMA
number. Such RMA Conrmation will be sent via Jira. His form must be put inside the
packaging when the product is shipped to the Company.
5. RMA Return Shipment
5.1. Packaging: Original packaging should be used if available to minimize the risk
of shipment damage. Board products must be enclosed in an antistatic bag to avoid ESD
(electrostatic discharge) damage.
5.2 If items are damaged during return shipment due to insufcient packaging, it will
be left to Company’s discretion to determine whether or not the product is repairable.
5.3 Please follow these guidelines when returning product to the Company:
- Use the product’s original packaging if still available
- Ship the RMA items via traceable means to the below address
- Write the RMA number on at least two (2) outside surfaces of each return
package
- Write RMA number on the Air Waybill or Shipper
- Allow four (4) weeks turn-around time after receipt of RMA by Company.
5.4 Address: All RMA packages should be shipped to:
TVILIGHT B.V.
RMA# _ _ _ _ _
Westerhaven 13, 6th oor,
9718 AW Groningen, the Netherlands
5.5 Tracking: All RMA returned items must be sent via traceable means. Examples
include UPS, FedEx, DHL, US Postal Service Priority Mail or similar. Be sure to retain the
tracking information for your records. The Customer is responsible for the product until it is
received by Company.
6. Shipment Charges
6.1 Company will cover for the shipment of the repaired/ replacement items back to
the Customer.
6.2 Customer is responsible for paying shipment charges when returning the
Product(s) to the Company.
6.3 Company shall not be responsible or shall not cover any other direct or indirect
costs associated with such repair or replacement.
7. RMA Turnaround Time
7.1. Standard Delivery: Within four (4) weeks after receipt of returned parts, the
repaired or replacement item will be ready for return shipment. Customer should receive the
item within 5-10 working days as a standard method of shipment.
7.2. Expedited Delivery: If the Customer requires resolution within ve (5) working
days from receipt of returned parts, an expedite fee will be incurred, as follows:
7.2.1 Finished products - 40% MSRP
7.2.2 The Customer will also be required to pay expedited shipment charges over and
above standard rates.
8. RMA Repair and Test Procedures
8.1 All items returned under an RMA will be repaired, or at Company’s option
replaced with either new or factory refurbished parts. If a returned product is determined to
be damaged or misused, it will be handled according to the out-of-warranty policy below.
8.2 All repaired or replacement parts will have successfully passed the appropriate
manufacturing quality assurance test procedures. These are the same tests that are utilized
to verify ‘new build’ products as manufactured by Company.
8.3 A new warranty period shall not start in case of repair or replacement of the
Product after approved claim.
8.4 Products within the Warranty repaired items are warranted for the remainder of
the original warranty (residual warranty period) or sixty (60) days, whichever expires later.
8.5 The non-conforming or defective Products or parts shall become Company’s
property as soon as they have been replaced.
8.6 In the case of Product exchange, the Company shall reserve the right to deviate
from the original product by reason of technical progress, and to make any reasonable
deviation in respect of design and features.
8.7 Alternatively, the product shall be taken back in exchange for a refund of the
purchase price, deducted at 15% value per year, in turn enabling the Customer to purchase a
substitute Product.
7. RMA Closing Procedure
7.1 If Company has not received the RMA requested items from the Customer
within thirty (30) days of the RMA assignment date, the RMA will be closed.
7.2 Company will not accept any packages without a clear, valid RMA number
appearing on at least 2 surfaces on the box/ packaging and reference to the RMA number on
the shipper or air waybill.
7.3 Only the specic items listed on the RMA will be accepted. All other items will be
returned to the Customer at Customer’s expense.
7.4 After return shipment of a repaired/replacement part to the Customer,
Company will close the RMA.
8. RMA Out-Of-Warranty
A Product whose warranty period has expired or which has been damaged or misused may
be determined to be ‘out-of-warranty’. If the Product is determined to be out-of-warranty, the
following guidelines are applied.
8.1. Repair or Replacement: At Company’s option, an out-of-warranty product may
be repaired or replaced with new or refurbished parts for a fee. Products that have been
damaged or misused may be deemed non-repairable at Company’s determination.
8.2 All shipping costs for out-of-warranty repaired and/or replaced items are the
responsibility of the Customer.
8.3 Repair or Replacement Fees: Out-of-warranty Products will be repaired or
replaced as determined below.
A € 75,- non-refundable diagnostic fee is required to determine whether the product can
be repaired. If the product is repairable, the charge for repair will be 60% of the current
Customer list price. If the product can be repaired and the Customer approves the charge,
the diagnostic fee will be credited towards the repair cost. If the product is not repairable
and the Customer approves the replacement, the charge for replacement will be the current
Customer list price.
8.4 If after issuance of an RMA, Company determines that the Customer has no
warranty protection for the Product(s) shipped under the RMA, the Company is entitled to
charge the Customer the costs that it incurred in inspecting the Product(s) and determining
whether it was eligible for warranty coverage.
This document is part of the CitySense Product Datasheet. It describes the handling and operating guidelines
for the use of products.
Page 7 of 8

Copyrights Tvilight B.V. September 2017. Datasheet is subject to change without notice.
This document is part of the CitySense Product Datasheet.
It describes the handling and operating guidelines for the use of products.
Product Handling and Operating Guide
Keywords: Wireless iSLC, iOLC Radio Frequency (Intelligent Street /Outdoor Lighting Controller RF), Outdoor Wireless Sensor
Product type: CitySense
Operating Instructions/ Electrical Conditions
1.1 The electric grid, where the products are installed, must comply to the
national and the international standards. High surges, over-voltage, over-current,
or lack of appropriate electrical protection within the electrical cabinets (e.g. feeder
pillar) and streetlight pole junction boxes, could damage the products permanently.
1.2 Electrical safety and tolerances have been outlined in the technical
factsheet. If higher levels of protection are necessary e.g. protection against surges
or overvoltage, then this must be added separately either in the street pole junction
box or in the the luminaire.
1.3 The electrical installation in which the Products operate should not
exceed the rated mains supply voltage (e.g. 115V/ 230V/ 277V) +/- 10%
1.4 Products should not be subjected to more than one switching cycles per
day (with a switching cycle dened as 30 seconds ‘on’ and 30 seconds ‘off’);
1.5 Devices that operate continually (in other words, powered 24 x 7 hours)
may require power-cycling on a time-to-time basis.
2. Storage and Stock Instructions
2.1. Products must be stored indoors and in their original packaging under
reasonable warehousing conditions. Recommended storage temperature -5C/+35C,
90% RH non-condensing;
2.2 Products must be installed/ commissioned within 12 months after
being delivered to the storage location;
2.4 Due to the inherit electronics nature of the product hardware, a nominal
failure rate of 0.2%/ 1,000h is permissible and does not fall under the warranty
terms. Also, while the warranty terms cover defects in material, design and/or
manufacturing, it excludes failures related to battery, power supply, other wear and
tear parts and consumables. Client should maintain an adequate stock in case some
of the products require replacement.
3. Application note
3.1. The product should be used only in conjunction with properly certied
(such as CE) luminaire, ballast/ driver products and street-pole junction-box.
3.2 Products that are integrated inside a luminaire (e.g. CitySense Internal)
must go through pre-dened integration testing procedure (i.e. Tvilight Luminaire
Tester) prior to the shipment of the luminaire to the installation of the luminaire in
the eld;
3.2 Products may accumulate dirt over a period of time and may require
cleaning. In particular sensor based devices, are recommended to be cleaned
at certain intervals depending on the application area to prevent reduction in
functionality;
4. General Guidelines
4.1 The Product(s) must be handled, installed, commissioned and
maintained in accordance to the datasheet(s), installation manual(s), installation
guidelines and other relevant documentation provided by Company;
4.2 Important documents (such as Product Factsheets, Installation manuals,
Wiring diagrams, System documentation, Device positioning guidelines, Installation
do’s and don’ts) should be studied by the Customer/ System Integrator prior to the
start of the Project, and should be strictly followed during the course of the Project
handling, installation, commissioning and handover.
4.3 Customer shall ensure that the Project Manager(s), System
Integrator(s) and/ or Installation Contractor(s) responsible for the Project, are fully
aware of the documentation and strictly comply to the provided documentation and
guidelines.
4.4 Product installation must be performed by certied electricians meeting
all relevant local health and safety certications & regulations;
4.5 Products should not be processed, disassembled or modied, other
than in the prescribed manner, without a prior written authorization from Tvilight.
Page 8 of 8