Twin-Star International 23DM2126 User manual

1
ATTENTION
IF YOU HAVE ANY PROBLEMS OR QUESTIONS, EMAIL
OR CALL CUSTOMER SERVICE BEFORE YOU RETURN
THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED.
For Customer Service: www.twinstarhome.com
in English Call: 866-661-1218
in Spanish Call: 866-661-1218
in French Call: 866-374-9203
ATENCIÓN
SI TIENE ALGÚN PROBLEMA O PREGUNTAS,
ENVÍE UN MENSAJE DE CORREO ELECTRÓNICO O LLAME AL SERVICIO
DE ATENCIÓN AL CLIENTE ANTES DE DEVOLVER
ESTE PRODUCTO A LA TIENDA EN LA QUE LO COMPRÓ.
Servicio de atención al cliente: www.twinstarhome.com
Línea para llamadas en inglés: 866-661-1218
Línea para llamadas en español: 866-661-1218
Línea para llamadas en francés: 866-374-9203
STOP STOP
PARE PARE
ATTENTION
POUR TOUT PROBLÈME OU TOUTE QUESTION,
ENVOYEZ UN COURRIEL AU SERVICE À LA CLIENTÈLE OU APPELEZ LE
SERVICE À LA CLIENTÈLE AVANT DE RETOURNER
CE PRODUIT OÙ VOUS L’AVEZ ACHETÉ.
Pour le service à la clientèle : www.twinstarhome.com
Pour appeler en anglais, composez le 866-661-1218
Pour appeler en espagnol, composez le 866-661-1218
Pour appeler en français, composez le 866-374-9203
STOP STOP
INSTRUCTION MANUAL ENCLOSED
MANUEL D'INSTRUCTIONS À L’INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO
INSTRUCTION MANUAL ENCLOSED
MANUEL D'INSTRUCTIONS À L’INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO
)-XOBLQGG 

1
ELECTRIC FIREPLACE
23DM2126
INSTRUCTION MANUAL
www.twinstarhome.com
In English call: 866-661-1218
In French call: 866-374-9203
In Spanish call: 866-661-1218
For Customer Service:
Twin-Star International, Inc.
Delray Beach, FL 33445
Made in China
Printed in China
Important Information ........................................................................................................................... 2
Product Specifications ......................................................................................................................... 3
Package Contents ................................................................................................................................ 4
Hardware Contents............................................................................................................................... 5
Safety Information ................................................................................................................................ 5
Preparation........................................................................................................................................... 6
Assembly instructions........................................................................................................................... 6
Operating Instructions .......................................................................................................................... 9
Care and Maintenance ........................................................................................................................1 1
Troubleshooting...................................................................................................................................1 1
Warranty ............................................................................................................................................. 1 2
Replacement Parts............................................................................................................................. 1 3
TABLE OF CONTENTS
Wall Mantel
Corner Mantel

2
Please read and understand this entire manual before attempting to assemble, operate or install
the product. If you have any question regarding the product, please call customer service at
1-866-661-1218, 8 a.m.-8 p.m., EST, Monday-Friday.
When using electrical appliances, always follow basic precautions to reduce the risk of fire,
electrical shock, and injury to persons including the following:
1. Read all instructions before using this appliance.
2. This appliance is hot when in use. To avoid burns, do not touch hot surfaces with bare skin.
If provided, use handles when moving this appliance. Keep combustible materials, such as furniture,
pillows, bedding, papers, clothes and curtains at least 3 ft. (0.9 m) from the front of this appliance.
WARNING: In order to avoid overheating, do not cover the heater.
WARNING: Use extreme caution when operating heater near children and the disabled.
3. The appliance is not to be used by children or persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction.
4. This appliance is not a toy. Supervise children playing near it.
5. If possible, always unplug this appliance when not in use.
6. Do not operate any heater with a damaged cord or plug, after the appliance malfunctions, or if it has
been dropped or damaged in any manner.
7. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
8. Only a qualified service person should repair this product.
9. Under no circumstances should this fireplace be modified. Parts having to be removed for servicing
must be replaced prior to operating this fireplace again.
10. Do not use outdoors.
11. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never
locate this appliance where it may fall into a bathtub or other water container.
12. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord
away from traffic areas and where it will not be tripped over.
13. To disconnect this appliance, turn controls to the off position, and then remove plug from outlet.
14. Connect to properly grounded outlets only.
15. This appliance, when installed, must be electrically grounded in accordance with local codes or, in
the absence of local codes, with the current CSA C22.1 Canadian Electrical Code or for U.S.A.
installations, follow local codes and the National Electrical Code, ANSI/NFPA NO.70.
16. The heater must not be located immediately below a socket-outlet.
17. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause
an electric shock or fire, or damage the appliance.
18. To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft
surfaces, like a bed, where opening may become blocked.
19. This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline,
paint or flammable liquids are used or stored. This fireplace should not be used as a drying rack for
clothing. Do not hang Christmas stockings or other decorations on or near this product.
20. Use this appliance only as described in the manual. Any other use not recommended by the
manufacturer may cause fire, electric shock or injury to persons.
21. There is a thermostat limiter inside the heater. When inner temperature overheating or abnormal
heating occurs, the thermostat protective device will cutoff the power supply to avoid damage to the
fireplace or risk of fire.
IMPORTANT INFORMATION

3
22. Avoid the use of an extension cord because the extension cord may overheat and cause risk of fire.
However, if you have to use an extension cord, the cord must be No.14 AWG minimum size and rated
not less than 1875 watts. The extension cord must be a three-wire cord with grounding type plug and
cord connection. The extension cord shall not be more than 20 ft. (6 m) in length.
23. See directions in Figure 1. This heater is for use on 120 volts. The cord has a plug as shown in
figure 1. See Figure 1 for grounding instruction. An adapter as shown at C is available for
connecting three-blade grounding type plugs to two-slot receptacles. The green grounding plug
extending from the adapter must be connected to a permanet ground such as a properly
gounnded outlet box. The adapter should not be used if a three-slot grounded receptacle is
available.
B
A
C D
Grounding Pin
Fig. 1
IMPORTANT INFORMATION
Metal
Screws
Grounding
Means
SAVE THESE
INSTRUCTIONS
PRODUCT SPECIFICATIONS
VOLTAGE 120 V, 60 Hz
AMPS (with heater) 11.7 Amps
AMPS (without heater) < 0.1 Amps
WATTS (with heater) 1400 Watts
WATTS (without heater) < 10 Watts

4
Part Description Quantity
A Hearth/Base 1
B Left Front Panel 1
C Right Front Panel 1
D Center Front Panel 1
E Left Side Panel 1
F Right Side Panel 1
G Mantel/Top 1
H Center Top Panel 1
I Top Corner Extension 1
J “L” Corner Brace 1
K Insert 1
PACKAGE CONTENTS
G
J
B
A
K
H
I
E
C
F
D

5
HARDWARE CONTENTS
Part Description
Bolt
Washer
Wood Dowel
27
27
22
Quantity
Picture
(Shown to size)
BB
CC
AA
SAFETY INFORMATION
WARNING
• Before assembly, carefully use scissors or utility knife to cut and unwrap all parts.
Make sure you do not discard the hardware.
CAUTION
• Use care in assembling your new fireplace. Take your time and use the hardware
provided and a quality Phillips head screwdriver. Never overtighten bolts.
• Do not sit on any part of the mantel.
• All panels are labeled left and right as viewed from the front of unit.
Touch-up Pen
Model No. W3352 1
ZZ
W3352
WARNING
To avoid injury from unexpected starting or electrical shock, do not plug the power cord into a
source of power during unpacking and assembly. The cord must remain unplugged whenever
you are adjusting/assembling the fireplace.
If any part is missing or damaged, do not attempt to use or plug in the power cord until the
missing or damaged part is correctly replaced. To avoid electric shock, use only identical
replacement parts when servicing double-insulated tools.

6
ASSEMBLY INSTRUCTIONS
PREPARATION
Before beginning assembly of product, make sure all parts are present. Compare parts
with package contents list and diagram above. If any part is missing or damaged, do not
attempt to assemble, install or operate the product. Contact customer service for
replacement parts.
Estimated Assembly Time: 60 Minutes
Tools Required for Assembly (not included): Phillips head screwdriver, scissors
and utility knife
Fig. 1
2. Locate Center Top Panel (H), insert one Wood
Dowel (CC) into each of the pre-drilled holes.
Attach the Center Top Panel to the completed
assembly from step 1. Then use Bolts (AA) and
Washers (BB) through the pre-drilled holes in the
mounting blocks.
HAND TIGHTEN ONLY.
1. Locate the Center Front Panel (D), Right Front
Panel (C) and Left Front Panel (B) and set out face
down on a scratch-free surface.
Insert one Wood Dowel (CC) into each of the
pre-drilled holes.
Push the Right Front Panel and Left Front Panel
snug to the Center Panel. Make sure the Wood
Dowels are seated in the pre-drilled holes. Insert
Bolts (AA) and Washers (BB) into the holes in the
mounting blocks.
HAND TIGHTEN ONLY.
B
BB
BB
H
CC
CC
CC
C
D
AA
AA
Hardware Used
Hardware Used
BB
BB
AA
AA
CC
CC
Bolt
1/4 in. x 1-1/4 in.
Bolt
1/4 in. x 1-1/4 in.
x 2
x 2
Washer
1/4 in. x 3/4 in.
Washer
1/4 in. x 3/4 in.
x 2
x 2
Wood Dowel
Wood Dowel
x 2
x 4

7
Fig. 2
Fig. 3
Fig. 4
3. Locate Hearth/Base (A) and set out finished side up
on the floor.
Insert one Wood Dowel (CC) into each of the
pre-drilled holes.
Attach the completed Front panel assembly from
step 2 to the Hearth/Base (A). Make sure the dowels
are seated into the pre-drilled holes in the
Hearth/Base. Using Bolts (AA) and Washers (BB)
attach panels through pre-drilled holes in the
mounting blocks.
HAND TIGHTEN ONLY.
AA
CC
AA
BB
A
5. Insert one Wood Dowel (CC) into each of the
pre-drilled holes on the top edges of the Assembly
from step 4. Then locate Mantel/Top (G) and lay
finished side up on top of completed assembly.
From the inside, attach Mantel/Top (G) using Bolts
(AA) and Washers (BB) through the pre-drilled holes
in the mounting blocks.
HAND TIGHTEN ONLY.
Using Phillips head screwdriver tighten all Bolts
alternating top and bottom, left and right.
Hardware Used
Hardware Used
Hardware Used
BB
BB
BB
AA
AA
AA
CC
CC
CC
Bolt
1/4 in. x 1-1/4 in.
Bolt
1/4 in. x 1-1/4 in.
Bolt
1/4 in. x 1-1/4 in.
x 6
x 10
x 2
Washer
1/4 in. x 3/4 in.
Washer
1/4 in. x 3/4 in.
Washer
1/4 in. x 3/4 in.
x 6
x 10
x 2
Wood Dowel
Wood Dowel
Wood Dowel
x 4
x 4
x 4
BB
G
AA
CC CC
BB
BB
E
F
AA AA
CC
CC
4. Locate Left Side Panel (E) and Right Side Panel (F),
insert one Wood Dowel (CC) into each of the
pre-drilled holes. Attach to the completed front panel
assembly and Hearth/Base use Bolts (AA) and
Washers (BB) through the pre-drilled holes in the
mounting blocks.
HAND TIGHTEN ONLY.

8
Fig. 5
Fig. 6
Fig. 7
7. Locate the “L” Corner Brace (J), Top Corner
Extension (I) and set out face down on a
scratch-free surface. Insert one Wood Dowel (CC)
into each of the pre-drilled holes. Attach the “L”
Brace snug to Top Corner Extension (I), insert Bolts
(AA) and Washers (BB) into the holes in the
mounting blocks.
HAND TIGHTEN ONLY.
8. Insert one Wood Dowel (CC) into each of the
pre-drilled holes. Carefully slide the Complete
assembly from step 7 into place at back of Mantel.
Then use Bolts (AA) and Washers (BB) through the
pre-drillled holes in the mounting blocks.
HAND TIGHTEN ONLY.
Now you may tighten down all the bolts holding the
Corner Back assembly. Be careful not to over
tighten.
J
I
AA
Completed
Unit
Electric
Fireplace Insert
Install
Insert
From
Back
BB
BB
AA
CC
CC
Hardware Used
Hardware Used
BB
BB
AA
AA
CC
CC
Bolt
1/4 in. x 1-1/4 in.
Bolt
1/4 in. x 1-1/4 in.
x 1
x 4
Washer
1/4 in. x 3/4 in.
Washer
1/4 in. x 3/4 in.
x 1
x 4
Wood Dowel
Wood Dowel
x 2
x 2
6. Remove the two mounting brackets attached to the
back of the Left and Right Front panels. Set aside
with the wood screws.
PLEASE READ ALL “ELECTRIC FIREPLACE
INSERT” INSTRUCTIONS PRIOR TO INSTALLING
ELECTRIC INSERT IN YOUR COMPLETED
FIREPLACE MANTEL. INSTALL THE INSERT IN
YOUR FIREPLACE CLOSE TO ITS FINAL
POSITION.
Lift insert carefully into the back of the unit and
center in the insert opening. Do not drag insert
across Hearth/Base (A) as it may scratch your unit.
Install the mounting brackets to hold insert flush
against the inside of the mantel front panel.
MOVE YOUR COMPLETED UNIT ONLY SHORT
DISTANCES. MOVE COMPLETED UNIT WITH
GREAT CARE. IT TAKES TWO PEOPLE TO MOVE
COMPLETED UNIT INTO ITS FINAL POSITION.

9
OPERATING INSTRUCTIONS
Control panel can be accessed at upper-right corner of insert (K).
- POWER
The power button supplies power to all of the functions of the fireplace. The power button will put the
insert in a standby mode. This will turn off all functions at once but will hold the settings in the memory.
By pressing the power button again the unit will turn on at the same settings.
NOTE: Holding the power button on the control panel for 10 seconds will disable the heater function.
- FLAME
Each time the flame button is pressed, the intensity of the flame decreases. There are 6 brightness levels
you can cycle through, including the OFF setting.
- HEATER
Your fireplace consists of a fan-forced wire-element-type heater. There are 11 thermostat levels you can
cycle through, including the OFF and ON settings.
This button on the remote control only turns ON and OFF heater function.
NOTE: To change between °F and °C press and hold the heater button on the control panel for
10 seconds.
- TIMER
Press the timer button to cycle through the 10 timer settings (30 minutes, 1 Hour, 2H, 3H, 4H, 5H, 6H,
7H, 8H and 9H) and the OFF setting.
Note: When a function is changed from the control
panel or remote control there will be a corresponding
indicator (see Figure 1) on the upper-right of the
projection screen. The indicator shows the function
changed and the level selected by the control panel or
remote control. When the function is turned off, the
corresponding indicator will flash 5 times and then
fade off.
°
°
C
F
Fig . 1
When choosing a location for your new fireplace, follow the general instructions. Also, for best effect,
install the fireplace out of direct sunlight.
ELECTRICAL CONNECTION
A 15-Amp, 120-V, 60 Hz circuit with a properly grounded outlet is required. Preferably, the fireplace will
be on a dedicated circuit as other appliances on the same circuit may cause the circuit breaker to trip or
the fuse to blow when the heater is in operation. The unit comes standard with 6-ft. three-wire
cord, exiting from the rear of the fireplace. Avoid using an extension cord. If an extension cord must be
used, it must be a minimum 14 AWG, three wire with grounding type plug connector and rated not less
than 1875 watts. The cord shall not be more than 20 ft. in length.
Cold climate installation recommendation: When installing this unit against a non-
insulated exterior wall or chase, it is mandatory that the outer walls be insulated to
conform to applicable insulation codes.

10
NOTE: PLEASE OPERATE REMOTE TRANSMITTER AT A SLOW MEASURED PACE. PRESS THE
REMOTE CONTROL BUTTONS WITH AN EVEN MOTION AND GENTLE PRESSURE. REPEATEDLY
PRESSING BUTTONS IN RAPID SUCCESSION MAY CAUSE THE TRANSMITTER TO
MALFUNCTION.
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
Modifications not approved by the party responsible for compliance could void user’s authority to operate
the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
REPLACING THE REMOTE CONTROL BATTERY
When the remote control stops operating or its range seems reduced, it is time to replace the battery with
new ones. Note: Batteries should be removed if the product is to be left unused for a long time.
1. The battery compartment is located on the back end of the remote.
2. Press and slide the battery door open and remove the old battery.
3. Insert 2 AAA batteries (not included), checking that the + and - sides of the battery match inside the
battery compartment.
4. Replace the battery compartment door.
DISPOSAL OF USED BATTERIES
Battery may contain hazardous substances which could be endangering to
enviroment and human health.
This symbol marked on the battery and/or packaging indicates that used battery shall
not be treated as municipal waste. Instead it shall be left at the appropriate collection
point for recycling.
By ensuring the used batteries are disposed of correctly, you will help preventing
potential negative consequences for the environment and human health. The recycling
of materials will help to converse natural resources.
For more information about collection and recycling of used batteries, please contact
your local municipality, your waste disposal service or the point of sale where you
purchased this point.

11
WARNING: Make sure the power is turned off before proceeding. Any electrical repairs
or rewiring of this unit should be carried out by a licensed electrician in accordance with
national and local codes.
If repairing or replacing any electrical component or wiring, the original wire routing,
color coding and securing locations must be followed.
• The motors used on the fan and the flame generator assembly are pre-lubricated for extended bearing
life and require no further lubrication. However, we recommend periodic cleaning/vacuuming of the
fan/ heater.
• Make sure the unit is turned OFF and unplugged whenever you are cleaning the heater or fireplace.
WARNING: Electrical outlet wiring must comply with local building codes and other
applicable regulations to reduce the risk of fire, electrical shock and injury to persons.
WARNING: Do not use this fireplace if any part of it has been under water. Immediately
call a qualified service technician to inspect the fireplace and replace any part of the
electrical system.
WARNING: Disconnect power before attempting any maintenance or cleaning to reduce
the risk of fire, electrical shock or personal injury.
WARNING: During any service of this appliance, the power to the unit must be turned off.
First turn the main power switch to the OFF position. Then remove the electrical plug from
the wall outlet.
CARE AND MAINTENANCE
• Dust your fireplace regularly with a soft non-lint producing cloth or household
dusting product.
• Clean your fireplace with a gentle non-abrasive household cleaner. Make sure
to dry your fireplace immediately with a soft cloth or towel.
• Tips for using touch-up pen (ZZ): For scratches, stroke in direction of scratch. For worn areas,
stroke in direction of wood grain. Rub excess colorant promptly with a soft cloth.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
No power, logs do not glow. 1. Power cord was not
plugged in the outlet.
2. Main power switch is not
in “ON” position.
1. Check that unit is plugged into
a standard 120V outlet.
2. Press power button several
times, making sure power
is set at “ON” position.
Logs glow, but no fl
ame effect. Flame button is not in
“ON” position. Press flame button several times.
Heater does not blow warm air. The current room temperature
is higher than the temperature
setting.
Adjust the temperature settings
to ensure that the thermostat is
set higher than the current room
temperature.
Heater doesn’t work, but Power
and Heater settings are “ON”
and thermostat is set
(see solution above).
The product is on protected
status. Turn all switches to the “OFF” position and unplug the unit from
the wall outlet for 5 minutes. After
5 minutes plug the unit back into
wall outlet, and operate as normal.
Flame effect works but heater
function does not and the
emberbed flashes when the
heater button is pressed.
Heater function is locked. Heater function is locked. Press
and hold the POWER button to
unlock the heater function.

12
1-YEAR LIMITED WARRANTY
The manufacturer warrants this product to be free from manufacturing and material defects for a period of
one year from date of purchase, subject to the following conditions and limitations.
1. Install and operate this Electric Fireplace in accordance with the installation and operating
instructions furnished with the product at all times. Any unauthorized repair, alteration, willful abuse,
accident, or misuse of the product shall nullify this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was
made through an authorized supplier of the product.
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or
workmanship, provided that such part(s) have been subjected to normal conditions of use and
service, after said defect is confirmed by the manufacturer’s inspection.
4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by
refunding the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from
defective part(s), repair, replacement, or otherwise of same, will not be covered by this warranty,
nor shall the manufacturer assume responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or
consequential loss or damage arising out of the use, or inability to use the product, except
as provided by law.
7. All other warranties – expressed or implied – with respect to the product, its components and
accessories, or any obligations/liabilities on the part of the manufacturer are hereby expressly
excluded.
8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other
liabilities with respect to the sale of the product.
9. The warranties as outlined within this document do not apply to non accessories used in conjunction
with the installation of this product.
This warranty is void if:
a. The fireplace is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
IF WARRANTY SERVICE IS NEEDED
Contact the manufacturer by calling customer service department at 1-866-661-1218,
8 a.m.-8 p.m., EST, Monday-Friday. Make sure you have your warranty, your sales receipt,
location of purchase and the model/serial number of your product.

13
Printed in China
REPLACEMENT PARTS LIST
For replacement parts, call our customer service department at 1-866-661-1218,
8 a.m.-8 p.m., EST, Monday-Friday.
Part Description Part No.
23EF023SRA Qty
A Heater/Blower Assembly Y07-C26-P01 1
B Main Circuit Board Y11-C53-P15 1
C Flame Generator Drive Motor Y07-P10Q 1
D Flame Generator/ Spinner Y10-S52-P011 1
E LCD Display Y10-C43-P70 1
F Front Projection Screen Y10-S52-P09 1
G Flame Circuit Board Y11-C53-P40 1
H Emberbed with log Y10-S52-P02 1
I Control Panel Circuit Board Y10-S52-P32 1
J Control Panel - 4 Buttons Y10-C43-P25 1
K Remote Control - 4 Buttons P71 1
REMOTE/REMOTO/
TÉLÉCOMMANDE
A
K
BC
D
E
F
G
H
I
J

14
ATTENTION
IF YOU HAVE ANY PROBLEMS OR QUESTIONS, EMAIL
OR CALL CUSTOMER SERVICE BEFORE YOU RETURN
THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED.
For Customer Service: www.twinstarhome.com
in English Call: 866-661-1218
in Spanish Call: 866-661-1218
in French Call: 866-374-9203
ATENCIÓN
SI TIENE ALGÚN PROBLEMA O PREGUNTAS,
ENVÍE UN MENSAJE DE CORREO ELECTRÓNICO O LLAME AL SERVICIO
DE ATENCIÓN AL CLIENTE ANTES DE DEVOLVER
ESTE PRODUCTO A LA TIENDA EN LA QUE LO COMPRÓ.
Servicio de atención al cliente: www.twinstarhome.com
Línea para llamadas en inglés: 866-661-1218
Línea para llamadas en español: 866-661-1218
Línea para llamadas en francés: 866-374-9203
STOP STOP
PARE PARE
ATTENTION
POUR TOUT PROBLÈME OU TOUTE QUESTION,
ENVOYEZ UN COURRIEL AU SERVICE À LA CLIENTÈLE OU APPELEZ LE
SERVICE À LA CLIENTÈLE AVANT DE RETOURNER
CE PRODUIT OÙ VOUS L’AVEZ ACHETÉ.
Pour le service à la clientèle : www.twinstarhome.com
Pour appeler en anglais, composez le 866-661-1218
Pour appeler en espagnol, composez le 866-661-1218
Pour appeler en français, composez le 866-374-9203
STOP STOP
INSTRUCTION MANUAL ENCLOSED
MANUEL D'INSTRUCTIONS À L’INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO
INSTRUCTION MANUAL ENCLOSED
MANUEL D'INSTRUCTIONS À L’INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO
)-XOBLQGG 