Ultimate Healthcare Tamora III Advance User manual

Tamora III Advance
Dynamic Mattress Replacement System
UPRA367803A-3
User Manual
Issue 5: 07/01/2021
UPRA367803A-3.UM-5

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Issue 5: 07/01/2021

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Contents
1. Introduction ......................................................................................................................................5
2. Intended Use....................................................................................................................................5
2.1 Contraindications.....................................................................................................................5
3. One in Three....................................................................................................................................5
4. About the Product ............................................................................................................................5
5. Symbols and Statements.................................................................................................................7
6. Important Safety Information ...........................................................................................................8
7. Technical Specification....................................................................................................................9
7.1 Pump........................................................................................................................................9
7.2 Mattress...................................................................................................................................9
8. Installation and Set-Up...................................................................................................................10
8.1 Setting up mattress................................................................................................................10
8.2 Setting up the Pump..............................................................................................................10
8.3 Cable management system...................................................................................................11
8.4 Connecting mattress to the Pump .........................................................................................11
9Control Panel Operation Guide......................................................................................................12
9.1 Operate / standby..................................................................................................................12
9.2 Comfort level..........................................................................................................................13
9.3 Auto-detection........................................................................................................................13
9.4 Control panel lockout.............................................................................................................13
9.5 Function mode switch............................................................................................................14
9.5.1 Alternate ......................................................................................................................14
9.5.2 Static............................................................................................................................14
9.5.3 Constant Low Pressure (CLP).....................................................................................14
9.6 Auto-Firm...............................................................................................................................14
9.7 Alternate cycle time selection................................................................................................14
9.8 Alarm mute ............................................................................................................................15
10 CPR Mode .....................................................................................................................................15
11 Transport Mode..............................................................................................................................15
12 Alarms & Fault Findings.................................................................................................................16
12.1Low pressure alarm...............................................................................................................16
12.2Power failure alarm................................................................................................................16
12.3Cycle Fault.............................................................................................................................16
12.4Annual Service Indicator........................................................................................................16
13 Troubleshooting .............................................................................................................................18
14 Cleaning and Decontamination......................................................................................................19
14.1Basic cleaning information.....................................................................................................19
14.2Mattress and cover disinfection.............................................................................................19
14.3Pump disinfection ..................................................................................................................20
14.4Cover laundering ...................................................................................................................20
15 Storage ..........................................................................................................................................20
16 Service and Maintenance ..............................................................................................................21

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16.1General..................................................................................................................................21
16.2Fuse replacement..................................................................................................................21
16.3Air filter replacement..............................................................................................................21
17 EMC Information............................................................................................................................22

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1. Introduction
This User Manual contains instructions for the installation, use and maintenance of the Ultimate
Healthcare Tamora III Advance dynamic mattress replacement system. You must read and fully
understand this manual before using the system.
Caution: Ultimate Healthcare shall not be liable for any damage or injury caused by
failure to follow the proper instructions as described in this User Manual.
Caution: Before using the dynamic mattress replacement system all staff must
familiarise themselves thoroughly with the various parts and controls as detailed in
this User Manual.
Note: Ultimate Healthcare reserves the right to modify the information in this User Manual at any time.
The information in this User Manual may vary slightly with respect to the basic design of the product.
2. Intended Use
The intended use of this product is for the prevention and treatment of pressure ulcers while
optimising patient comfort for patients up to 255kg / 40 stone.
2.1 Contraindications
The mattress is not suitable for use on patients with unstable fractures.
3. One in Three
The Tamora II Advance has a 1 in 3 alternating system, where the deflated cell fully re-inflates before
the next cell deflates. This eliminates the movement some patients experience with the traditional
alternating cells. This mattress may be suitable for users who experience motion sickness with the
standard alternating method.
4. About the Product
The Tamora III Advance dynamic mattress replacement system provides highly effective care and
protection for patients at High Very High Risk of pressure ulcer development and is a cost-effective
solution for any healthcare environment.
A flexible range of features allow the Tamora III Advance to provide individualised patient care. The
system offers both Dynamic, Static and Constant Low Pressure therapy modes allowing nursing
staff to adjust the therapy and comfort offered to patients.

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Mattress Replacement
CPR Valve
Cable Management Fixings
Air Outlet port
4 x Static Head Cells (TPU)
20 x Alternating Cells (TPU)
Removable Cover
Figure of 8 cell
technology
FOOT END
HEAD END
Knitted Cell Retention Bands

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Pump
5. Symbols and Statements
Note: Indicates tips and advice for the correct use of this product.
Caution: Indicates correct operating or maintenance procedures in order to
prevent damage to or destruction of the product or other property.
Warning: Indicates potential danger that requires correct procedures or
practises in order to prevent personal injury.
BF symbol, indicates this product is according to degree of protection against
electric shock for type BF equipment
The operator must read this document (User Manual) before use.
IP21
Water and dust protection classification.
Disposal of electrical and electronic equipment (WEEE): This product should
be handed over to an applicable collection point for the recycling of electrical
and electronic equipment.
0197
CE certified.
Air Outlet Port
ON/OFF Switch
Carry Handle
Swing Out Bed
Hooks
Control Panel
Power Connection

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6. Important Safety Information
Please read all instructions prior to using any Ultimate Healthcare supplied product. The Tamora III
Advance dynamic mattress replacement system must be used in accordance with this User Manual.
The mattress must only be operated by personnel who have been properly trained or have
suitable experience with products of this nature.
Ensure a clinical Risk Assessment is conducted, which should take account of the suitability of
use of this product, patient’s condition, any ancillary equipment in use and the surrounding
environment. This should include assessing the use of side rails, head and footboards etc.
Pressure settings should be advised or prescribed by a medical practitioner.
Only personnel trained or formally approved by Ultimate Healthcare in operation and
maintenance of Ultimate Healthcare products may perform maintenance; modification or repair
work on any Ultimate Healthcare supplied product.
Ensure the power cable is not trapped or twisted and is routed suitably to avoid crushing or
entrapment when connected to the product.
Do not use your mattress system Pump in the presence of flammable gases. This excludes
oxygen cylinders.
Avoid hazards caused by inappropriate handling of the power cable e.g. by kinking, shearing or
other mechanical damages.
The power cable for this product must be unplugged from the mains power outlet socket and
suitably stowed before moving, cleaning or maintenance activities.
Do not secure mattress straps to removable head or footboards or any fixed (non-moving) parts
of a profiling bedframe.
Disconnect from mains (power supply) before cleaning the Pump.
When cleaning do not immerse the Pump in water.
Use only the cleaning and disinfectant agents recommended in this User Manual.
When connecting product after transportation or storage, inspect the power cable visually for any
signs of damage. If evident, do not use product and contact Ultimate Healthcare or your local
distributor for repair.
When storing, ensure the product is stored away from direct sunlight and extreme cold conditions.
Never block the air openings of this product or place it on a soft surface, such as a bed or couch,
where their openings may be blocked. Keep the air opening free of lint, hair, and other similar
particles. Air ventilation through the Pump is vital for correct and safe operation.
If this product is used for any activity other than detailed within this User Manual then personal
risk to the end user or patient may occur. Ultimate Healthcare shall not be held liable/responsible
for such an event.
Do not smoke, or allow the patient to smoke when using this product. Keep all possible ignition
sources clear of this product

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7. Technical Specification
7.1 Pump
Dimensions:
130mm x 320mm x 230mm (D x W x H)
Weight:
3.5 kg
Alternating cycle time:
10 / 15 / 20 / 25 / 30 mins
Output pressure range:
15 to 50mmHg (+/-10%)
Power supply:
AC 230V 50 Hz
Current:
0.12 A
Classification:
Class II, Type BF
Warranty:
2 year
Operation environment:
50C to 400C 15%RH ~ 93%RH (no condensation)
Storage environment:
-25℃~70℃≦93%RH (no condensation)
Environment pressure:
70 kPa-101.3 kPa
Water & dust protection
classification:
IP21
7.2 Mattress
Dimensions:
2000mm x 900mm x 200mm (L x W X H)
Weight:
10.5 kg
No of cells:
24
Mattress Cover:
Polyester 100% PU (Top & Sides)
Mattress Base:
NYLON 200D/118T+PVC
Min user weight
None –see text
Max user weight:
255 kg / 40 stone

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8 Installation and Set-Up
8.1 Setting up mattress
Secure the mattress to the moving parts of the bedframe using the securing straps, and when the
system is fully inflated it is ready for the patient to be positioned onto the mattress. The mattress is
designed to completely replace any existing mattress which may be in use on a bed.
Remove any existing mattress and ensure that there are no protruding parts or sharp objects on the
bed which could cause damage to the mattress. Lay the mattress on the bed patient surface ensuring
that the air pipe connector is situated on the bottom left hand side of the bed foot end (as viewed from
the foot of the bed). There are security straps fitted to the base cover of the mattress which should be
fastened loosely to convenient points on the bedframe patient surface.
Caution: Ensure when fixing the mattress to the bed the security straps are only
fitted to the moving parts of the mattress platform. Straps secured to the fixed parts
of the mattress platform will damage the bed/mattress when operated.
8.2 Setting up the Pump
Whilst holding the pump, unfold the hanging hooks on the rear of the Pump and hang it from the bed’s
footboard. If required extra wide hooks may be purchased to enable the pump to hang on very wide
beds.
Caution: Ensure that the power cable and the air output pipe are routed in such a
manner so that they cannot be twisted, trapped, crushed or stressed.
Pump Unit
Mattress
CPR Valve
Air Pipe Connector
HEAD END
FOOT END