Unify OpenStage 15 User manual

Unify Openstage 15, 20, 40 & 60 manual
A. Initial operation
1. Requirements and Information
Initial operation requires an nfon Deployment PIN . This is "40001998". A connection to the
telephone system can only be established after entering this PIN. This PIN is only required once,
during initial operation. When restarting the phone at a future time the PIN is already saved and
does not need to be reentered.
• Using a Unify OpenStage SIP phone with the NFON
telephone system requires a V3 R1.21. or V3 R1.38.
firmware or later.
• When purchasing phones from NFON we can
guarantee a compatible firmware is preloaded.
• Unify OpenStage phones are available in 3 versions.
The standard sold by nfon is the "SIP" version.
Customers who already own "HFA" OpenStage
phones can ensure these are compatible by
performing a firmware update. OpenStage "TDM"
models are not supported by nfon.
• When using the phone for the first time an NFON
Deployment PIN must be entered to establish a
connection to the nfon telephone system. For more
details please refer to A. Initial operation / 1.
Requirements.
• There is currently no access to the main directory

for the telephone system.
• Unify OpenStage phones provide no system menu
access (XML).
• At this time there is no CTI client for Unify OpenStage
phones.
• Unify OpenStage phones are available in ice blue
and lava.
• The Unify OpenStage 20, OpenStage 40 and
OpenStage 60 are also available as Gigabit
versions. This is indicated by the "G" in the product
name.
2. Adding an extension
All telephones you receive are preconfigured and connected to the telephone system.
B. NOTICES
1. Encryption
You have the option of voice encrypting (SRTP) your telephone calls. You can activate this
function for your customer account via the administration portal at any time.
- Activate the function on the administration portal.
- Restart all telephones. Restarting may take a few minutes. During a conversation a lock icon
on the telephone display indicates encryption is activated.
ÞThe active call is now encrypted.
2. Call forwarding
You can configure various call forwarding scenarios. For this purpose you can use the call
forwarding profiles.
Under the telephone menu you can only edit the default profle (catch all / always) to be found
under the call forwarding profiles. You can edit the remaining call forwarding profiles via Ncontrol
or via the administration portal. For more information, refer to the administration portal manual
and the Ncontrol manual.
The following call forwarding options are available. You can activate or deactivate call

forwardings via the telephone menu's call settings.
Permanent call forwarding (always)
All incoming calls will be forwarded directly to the predefined telephone number.
Forward if busy (busy)
New calls will be forwarded immediately, when coming in during an active call. This call
forwarding option functions only, if the Call Waiting function is deactivated.
Delayed call forwarding (no answer)
Call forwarding condition: You do not answer the incoming call within a defined time period
(timeout). The timeout can be set to 5, 10, 15 or 20 seconds. Where should the incoming call be
forwarded after the specified time has elapsed? The caller receives a call waiting signal and is
then forwarded to the defined destination.
If unavailable (not registered)
The option functions only if the end device is not registered to the telephone system:
When the Internet connection fails or there is no LAN connection.
and
If “call forwarding …if unavailable” is programmed for a direct extension (e.g. extension 123
- John Doe) and a caller calls the direct dial number for the extension directly, call
forwarding applies. If the extension is a member of a queue or a group and the queue or
group receives a call, call forwarding for the individual extension no longer applies! In
general, the destination should always be an available destination number. I.e., make sure
that no voicemail or announcement comes on.
Always depose an available telephone number as
target. Ensure that no voice mail or other announcement
picks up automatically.
When disconnecting the connection between the end
device and the telephone system, it can take up to 60
seconds for the call forwarding to work. Once the end
device is reconnected to the telephone system, it can
take up to 60 seconds for it to register.

Call forwardings can alternatively be activated through *-Codes:
*10 Activation of the call forwarding profile
*11 +
destination Permanent call forwarding to telephone number
**11 Cancel permanent call forwarding
*12 +
destination
If no answer after a specific time, delayed call forward to
telephone number
**12 Cancel delayed call forwarding
*13 +
destination If busy, forward to telephone number
**13 Cancel call forwarding if busy
*14 +
destination Call forwarding if unavailable
**14 Cancel call forwarding if unavailable
Example:
For permanent call forwarding to extension 555, enter “*11555”, to cancel “**11”. A
computerised voice informs you of the extension being activated/deactivated.
C. OPERATION
1. Basic functions
1.1. Telephone at a glance
Unify OpenStage 15:

Pos. Description Pos. Description
1 Using the receiver to phone as usual. 5 The dial pad is used to enter phone
numbers/codes.
2The display supports you intuitively in
operating the phone. 6Use the navigation keys to operate the phone.
3Use the audio keys for optimal use of
your phone’s audio features. 7Program functions to the freely programmable keys.
4
Mail box key
Menu key
The Unify OpenStage 15 can be expanded with the
Unify OpenStage Key Module 15 (expansion keypad).

Unify OpenStage 20:
Pos. Description Pos. Description
1Use the receiver to place and answer
calls. 5
Use the audio keys for optimal
use of your phone’s audio
features.
2
The tilting display supports you intuitively
in operating your phone (2-line display,
max. 33 characters each).
6
Use the 3-way navigator to
conveniently navigate the
applications of your phone.
3Use the function keys to access functions
commonly used during calls. 7The keypad is used to enter phone numbers and text.
4Mail box key
Menu key

Unify OpenStage 40:
Pos. Description Pos. Description
1 Use the receiver to place and answer calls. 5
Use the audio keys for
optimal use of your phone’s
audio features.
2The tilting display supports you intuitively in
operating your phone. 6
Use the 5-way navigator to
conveniently navigate the
applications of your phone.
3
Program freely programmable sensor keys
with personal phone numbers and functions
for your personal needs.
7The keypad is used to enter
phone numbers and text.
4
Use the function keys to access functions
commonly used during calls (e.g. end) along
with the service menu and mailbox.
8The call indicator visually
indicates incoming calls.
Expand the Unify OpenStage 40 with the Unify
OpenStage Key Module 40 (keypad expansion).

Unify OpenStage 60:
Pos. Beschreibung Pos. Beschreibung
1 Use the receiver to place or answer calls. 6
Use the function keys to
access features commonly
used during calls (e.g. end).
2The large graphic display supports you
intuitively in operating your phone. 7
Use the audio keys for
optimal use of your phone’s
audio features.
3
Use the mode keys to conveniently operate
your phone’s applications. Pressing
repeatedly pressing will successively select
the tabs within a function.
8
Use the TouchSlider to
adjust the respective current
volume (e.g. phone ringing -
ringer volume).
4Use the TouchGuide to conveniently
navigate your phone’s applications. 9
The call indicator visually
indicates incoming calls and
new voicemail messages.

5
Program freely programmable sensor keys
with personal phone numbers and functions
for your personal needs.
10 The keypad is used to enter
phone numbers and text.
The Unify OpenStage 60 can be expanded with the
Unify OpenStage Key Module 60 (keypad expansion).
1.2. Placing calls
There are various methods for placing a call
With the receiver:
- Lift the receiver, enter the number number and confirm the number by pressing [OK].
- Enter the desired telephone number and pick up the receiver.
With the speaker / microphone:
- Press the speaker key .

- Enter the phone number and press [OK].
Calling a number from the call list:
Unify OpenStage 15, OpenStage 20 and OpenStage 40
- Press the mail box key .
- Use the navigation key to select "Calls" and confirm with [OK].
- You may now select from the following call lists: "Missed", "Dialled", "Received" and
"Forwarded". Use the navigation keys to select the respective call list and press [OK] to
confirm.
- The entries in the respective call list will be displayed. Use the navigation keys to select the
respective entry and lift the receiver.
- To start the call press [OK].
Unify OpenStage 60
-Press the call list key .
- You may now select from the following call lists: "Missed", "Dialled", "Received" and
"Forwarded". Repeatedly pressing the call lists key will successively select the various call
lists (tabs).
- After selecting the respective call list (tabs) you will see the entries in the respective call list.
Use the navigation keys to select the respective entry and lift the receiver.
- To start the call press [OK].
Dialling numbers via function keys (except Unify OpenStage 20):
- Press the respective function key on your phone to place a call.
For information about options you may program to your function keys please refer to „2.1.
Function keys“.
For information about configuring your extension please refer to administration portal manual.
1.3. Incoming call
There are various options for answering a call:
Using the receiver
- Lift the receiver.