UniKey SR3 Troubleshooting guide

SR3 INSTALLTION GUIDE &
USER’S MANUAL
UniKey’s Bluetooth Sma t Reade

SR3 Installation Guide
& User Manual
AN1031 V1.0 Copy ight ©2019 UniKey Technologies. All ights ese ved.
UNIKEY PUBLIC.
1
Table of Contents
Table of ContentsTable of Contents
Table of Contents
SR3 Overview ........................................................................................................................ 2
SR3 Installation Guide ........................................................................................................... 3
Introduction ....................................................................................................................................... 3
Grounding ........................................................................................................................................... 3
Power ................................................................................................................................................. 3
Voltage ............................................................................................................................................... 3
Connection ......................................................................................................................................... 3
Mounting the Reader ......................................................................................................................... 4
Mounting ............................................................................................................................................ 4
Mobile De ice and Software............................................................................................................... 4
Prox Weigand Format ......................................................................................................................... 5
Reader Wiring ..................................................................................................................................... 5
Current Draw: 100mA (typical @ 12VDC) ........................................................................................... 5
UL 294 Performance Le els ................................................................................................................. 5
Temperature / Humidity Conditions ................................................................................................... 5
Reader Enrollment ................................................................................................................. 6
SR3 Animations ..................................................................................................................... 7
SR3 Reset .............................................................................................................................. 8
SR3 Factory Reset ..................................................................................................................
Identifying SR3 Firmware Version ........................................................................................ 10
UniKey Mobile Credentials ................................................................................................... 11
Definitions ........................................................................................................................................ 11
Typical Lifecycle ................................................................................................................................ 11
Troubleshooting the SR3 ...................................................................................................... 17
Certifications ....................................................................................................................... 18
FCC .................................................................................................................................................... 18
ISED .................................................................................................................................................. 19
UL ..................................................................................................................................................... 19

SR3 Installation Guide
& User Manual
AN1031 V1.0 Copy ight ©2019 UniKey Technologies. All ights ese ved.
UNIKEY PUBLIC.
2
SR3 Overview
The UniKey SR3 (P oduct Numbe SR3-UK-0001) is a 125kHz P ox and Bluetooth Low Ene gy all-
in-one comme cial eade fo access cont ol systems. The eade can et ofit legacy PACS
systems using p oximity, othe wise known as p ox and easily implement optional featu es such
as Touch-To-Open® and Inside/Outside Intelligence™ fo an enhanced use expe ience at the
doo . The eade is both cost-effective and easy to install, without equi ing any ewi ing o
paneling.
The SR3 is intended to be used in conjunction with an access cont olle as pa t of the access
cont ol system to p ovide secu e access to buildings o a eas. The eade is installed and
communicates an access equest to the cont olle using the standa d Weigand p otocol. This
equest is made by the end use p esenting eithe p ox ca d o fobs using ASK o FSK
modulated Wiegand fo mats; the use can also use a Bluetooth enabled device sto ing mobile
c edentials powe ed by UniKey mobile application.

SR3 Installation Guide
& User Manual
AN1031 V1.0 Copy ight ©2019 UniKey Technologies. All ights ese ved.
UNIKEY PUBLIC.
3
SR3 Installation Guide
Introduction
IntroductionIntroduction
Introduction
This section will walk a p ofessional installe th ough the steps needed to attach a UniKey Sma t
Reade 3 (o SR3) (SR3-UK-0001) to an access cont ol panel. The SR3 suppo ts 125 KHz p ox
ca ds as well as UniKey mobile c edentials. Please eview the info mation below to ensu e the
eade is installed quickly and p ope ly.
Grounding
GroundingGrounding
Grounding
•Shield must un continuously f om the eade to the panel. At the panel, the eade g ound,
shield line, and ea th g ound must be connected togethe at a single point.
•Do not g ound the shield line at the eade end as this will c eate a potential g ound loop.
Power
PowerPower
Power
•A non-switching powe supply at the panel is ecommended to powe the eade fo the highest
noise immunity and best pe fo mance.
•Fo UL 294 o UL 603 Compliance, the eade s shall be connected to a class two powe limited
powe supply o Listed powe supply with app op iate atings.
•The ecommended wi e gauge is 24 AWG.
•The maximum line length ecommended is 500 ft.
Voltage
VoltageVoltage
Voltage
•The minimum eade voltage equi ed is +6 VDC to a maximum of +16.0 VDC, and 12.0 VDC is
ecommended.
•The eade will equi e 100 mA (typical @ 12 VDC) in standa d mode, 220 mA (typical @ 12 VDC)
in advanced mode.
•The eade is in standa d mode by default, advanced mode can be configu ed via in-app settings
using the administ ato app.
Connection
ConnectionConnection
Connection
•Wi ing methods used shall be in acco dance with National Elect ical Code, ANSI/NFPA 70.
Locations whe e installations a e not ecommended shall also be included.

SR3 Installation Guide
& User Manual
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Mounting the Reader
Mounting the ReaderMounting the Reader
Mounting the Reader
•If the unit is used to cont ol a doo o pedest ian gate, locate the unit as nea as p actical to the
ent y point. If the unit is mounted on o in a wall adjacent to the ent y point, be su e the wall is
stu dy. The epeated shock and vib ation f om a slamming access doo o sp ing- loaded
pedest ian gate must be isolated f om the unit.
•Neve mount the eade di ectly on a moving doo o gate.
•Choose a well-lit location nea the cont olled opening. Wi ing access fo powe , netwo k, and
ea th g ound must be available to the mounting location.
Mullion Mounted Single-gang Mounted
Mounting
MountingMounting
Mounting
•Both the Mullion and Single-gang eade s can be mounted on a wall o any suitable flat su face.
The mounting plate can be used to cove va ious sized holes in the wall o su face.
Mobile Device and Software
Mobile Device and SoftwareMobile Device and Software
Mobile Device and Software
•The SR3 utilizes BLE ve sion 5.0 o g eate .
•The UniKey SR3 is it to be used in conjunction with the UniKey Mobile App (Ve sion 1.0 o
highe ).
•In o de fo the SR3 to function p ope ly, the mobile device’s softwa e must be up to date.
•iOS Devices: iOS 10.0 o highe
•And oid Devices: v5.0 (Lollipop) o highe and pe iphe al mode suppo ted.
•To maintain secu ity use s shaA means of ve ification shall be employ a means of ve ification ed
by the use to enable access to the wi eless elect onic device such as a PIN o biomet ic featu e.
•The wi eless elect onic device is not capable of command, cont ol, p og amming, o any othe
system manipulation and it is only to be used in the same manne as a physical c edential.

SR3 Installation Guide
& User Manual
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UNIKEY PUBLIC.
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Pro
Pro Pro
Pro Weigand
Weigand Weigand
Weigand Format
FormatFormat
Format
•Modulation technique: ASK o FSK modulated p oximity ca ds o fobs. PSK is not suppo ted.
•Output Weigand fo mat: 26 to 37-bit.
oNote 26 bit ve ified by UL
•F equency: 125 KHz RFID
•The cont ol system can distinguish between the type of c edential used. How this is done
depends on the access cont ol system being used.
Reader Wiring
Reader Wiring Reader Wiring
Reader Wiring
Conducto RED BLACK GREEN WHITE PURPLE ORANGE YELLOW BLUE DRAIN
Pu pose DC +6-
16 VDC
G ound Data 0 Data 1 Red LED Beepe Ca d
P esent
G een
LED
Shield
G ound
Current Draw:
Current Draw: Current Draw:
Current Draw: 100mA (typical @ 12VDC)
100mA (typical @ 12VDC)100mA (typical @ 12VDC)
100mA (typical @ 12VDC)
UL 294 Performance Levels
UL 294 Performance LevelsUL 294 Performance Levels
UL 294 Performance Levels
MODEL #
ACCESS CONTROL
LINE SECURITY
LEVEL
DESTRUCTIVE
ATTACK LEVEL
ENDURANCE
LEVEL
STANDBY
POWER LEVEL CONDITION
UniKey SR3 Level I Level I Level IV Level I N/A
Temperature
Temperature Temperature
Temperature / Humidity Conditions
/ Humidity Conditions/ Humidity Conditions
/ Humidity Conditions
•The ecommended ambient tempe atu e conditions fo SR3 functionality a e between -35 to
66°C
•The ecommended humidity conditions fo SR3 functionality is less than o equal to 85%.
Commented [LJ1]: Note “26 bit ve ified by UL”
Commented [LJ2]: “-35”

SR3 Installation Guide
& User Manual
AN1031 V1.0 Copy ight ©2019 UniKey Technologies. All ights ese ved.
UNIKEY PUBLIC.
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Reader Enrollment
Once the SR3 has been p ope ly installed. It must then be en olled to an o ganization using a
mobile device using UniKey Mobile App and an installe c edential to log in.
•Fi st Select the O ganization in the UniKey Mobile App and tap the + button to en oll a eade to
the o ganization
•Then name the eade and tap Next
•Last touch the mobile device to the newly named eade

SR3 Installation Guide
& User Manual
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SR3 Animations
Each animation co esponds with a specific esponse f om the SR3 and can be customized
individually fo the use ’s comme cial o ganization. Othe animation colo s as well as va ious
p esentation styles a e just some of the alte natives available fo the UniKey SR3.
Amber Idle:
The eade is
connected to
powe but not
en olled to an
o ganization.
Blue Idle:
The eade is
p ope ly en olled
and is idly waiting
fo an access
attempt.
Red Flash:
The eade has
denied ent y to
the access
attempt.
Green Flash:
The eade has
g anted ent y to
the access
attempt.
Blue Spin:
An access
attempt has been
made and the
eade is
p ocessing.
Amber Spin:
The eade is
going th ough the
booting p ocess
of powe ing on.
White Spin:
The eade is
going th ough the
eboot p ocess of
a facto y eset.

SR3 Installation Guide
& User Manual
AN1031 V1.0 Copy ight ©2019 UniKey Technologies. All ights ese ved.
UNIKEY PUBLIC.
8
SR3 Reset
A eset is pe fo med in o de to clea the eade of existing o ganizations and co esponding
end use c edentials. Access to any specified o ganization will need to be e-established befo e
continuing eade use.
1. To locate the eset button on the eade , dismount f om the installation points. The eset button
is located on the back of the eade , as depicted in Figu e 1.
2. Confi m that the eade is still connected to powe sou ce; The LED ing should display a solid
blue animation.
3. Hold down the eset button fo a minimum of 5 seconds.
4. Afte the eade has successfully completed the eset, the LED ing will momenta ily flash a
se ies of ed, white, and ambe blinking. Once the ambe is solid, the eset is complete.
5. The eade ’s en ollment has now been clea ed and is eady to be en olled at a specified
o ganization.
Figu e 1: Reset button is located on the back of the eade between the buzze and cable.
R
eset B
utton
Buzze
Cable

SR3 Installation Guide
& User Manual
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UNIKEY PUBLIC.
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SR3 Factory Reset
A facto y eset is pe fo med in o de to clea the eade of existing o ganizations and
co esponding end-use c edentials, as well as to clea any fi mwa e updates initiated on the
eade since manufactu ed. Access to any specified o ganization will need to be e-established,
and fi mwa e will need to be einstalled to the latest ve sion befo e using the eade .
1. To locate the eset button on the eade , dismount f om the installation points. the eset button
is located on the back of the eade , as depicted in Figu e 1.
2. Disconnect the eade f om the powe sou ce.
3. Begin holding down the eset button; while holding the eset button, econnect the eade to
the powe sou ce.
1
4. Give the eade a minimum of 10 seconds to eset and elease the eset button.
5. The LED on the f ont of the eade will momenta ily be off while the eade econfigu es.
6. Afte the eade has completed the facto y eset, the LED ing will momenta ily flash white, then
change to ambe .
7. The eade ’s en ollment has now been clea ed, along with any fi mwa e updates that have been
initiated since manufactu ed.
1
It is impo tant to be su e the eade is e-connected to powe while simultaneously holding the eset button; not
befo e o afte .