Unitron uDirect 2 User manual

Remote control 
guide

Thank you
Thank you for choosing remote control  for your
Unitron hearing aids.
At Unitron, we care deeply about people with
hearing loss. We work closely with hearing
healthcare professionals to make advanced,
purpose-driven solutions available to everyone.
Because hearing matters.
The intended use of the remote control  is
to enable easy changes of your hearing aid
programs and volume.
The remote control  must be congured for
your hearing aids by your hearing healthcare
professional before you can use it.

Your remote control 
Hearing healthcare professional: ____________
____________________________________
Telephone: _________________________________
Serial number: ______________________________
Replacement batteries: One AAA (1.5 Volt)
Warranty: __________________________________
Date of purchase:____________________________
Light indicator
changes to
yellow or red
AAA
Low battery warning
Battery size Changing batteries

Quick reference
1 On/O switch
2 Indicator light
3 +/– buttons
4 Program change button
5 Home button
6 Battery compartment
On/O
On O
1
2
4
5
3
6
1

Table of contents
Your remote control  at a glance............................................... 2
Turning your remote control  on and o.................................... 4
Replacing the battery................................................................. 5
Operating instructions............................................................... 7
Understanding the indicator light.............................................. 9
Adjusting your hearing aids with your remote control  .......... 
Caring for your remote control ............................................... 
Cleaning your remote control  ................................................ 
Troubleshooting guide ..............................................................14
Warnings .................................................................................. 16
Information and explanation of symbols..................................21
Compliance information........................................................... 23

2
Your remote control  at a glance
1 On-o switch - turn your remote control on or
o and lock it to avoid sending unintentional
commands
2 Indicator light - will light up when you turn on the
remote control or press any button
green light = battery OK
yellow light = low battery
red light = very low battery
3 +/– buttons - adjusts the volume of your hearing
aids
4 Program change button - advances your hearing
aid to the next listening program
5 Home button - returns your hearing aids to their
start-up program and start-up settings
6 Battery compartment - allows access to change
the battery

3
1
2
4
5
3
1
6

4
Turning your remote control  on and o
Your remote control has an On-O switch located
on the le side of the remote.
• To turn the remote control on, slide the switch
to the On or unlocked position, revealing a
white dot.
• To turn the remote control o, slide the switch
to the O, hiding the white dot. Sliding the
switch to the O position will avoid sending
unintentional commands to your hearing
aids (while the device is in your handbag or
pocket).
OOn

5
Replacing the battery
The battery compartment is located on the back
of the remote.
1. Slide the battery cover
in the direction of the
arrow.
2. Grasp the old battery
with your thumb and
index nger and remove.
3. Insert the new battery
into the battery
compartment in the
correct +/– position,
placing the battery’s
minus (–) end into the
compartment rst.
4. Slide the battery
cover in the opposite
direction of the arrow.
The mini-USB port cannot be used for battery
charging. It is to be used for programming
purposes by your hearing healthcare
professional.

6
Low battery warning
When the indicator light shines yellow or red
instead of green, your remote control is warning
you that the battery in your remote is low. You
will see the warning every time you turn on
your remote control or send a command to your
hearing aids until you change the battery or the
battery dies.
Caring for batteries
Always discard batteries in a safe and
environmentally friendly way.
To prolong battery life, remember to turn the
remote control o when not in use.

7
Operating instructions
Before using your remote control , turn on your
hearing aids to ensure they are able to receive
the remote commands.
Your remote is designed to be used comfortably
in your hand at a maximum distance of one
arm’s length (1 m/40”). Hold the remote so the
buttons are facing you, however, you do not
have to point the remote at your hearing aids.
Placing the remote directly next to or too close
to your hearing aids may decrease the remote’s
eectiveness.
The mini-USB port is to
be used for programming
purposes only by your
hearing healthcare
professional.
Interference with medical devices:
This remote control uses low-power, digitally
coded transmission to communicate to
your hearing system. Although unlikely,

8
interference with medical devices such
as pacemakers is possible. Therefore
pacemaker users must not keep this remote
in or near a breast pocket.

9
Understanding the indicator light
When turning on the remote control , the
indicator light will switch on for two seconds,
indicating that the remote is ready to use. the
indicator light remains on as long as a button is
pressed.
If the indicator does not blink when a button is
pressed, the remote needs to be programmed
by your hearing healthcare professional.
The indicator light will be either green or red,
depending on the battery status.
Green: battery OK
Red: < 10% battery le.
Replace the battery immediately.

10
Adjusting your hearing aids with your
remote control 
+/– buttons as volume control
Press + to increase the volume
Press – to decrease the volume
As the volume is adjusted, your hearing aids
may beep. Please refer to your hearing aid
guide for more information on your hearing aid
volume beeps.

11
Program change button
Press the program change button to
change to the next listening program in
your hearing aids. Please refer to your hearing
aid guide to determine which programs are
available to you and your program beep
notications.
Home button
Press the home button to return your
hearing aids and settings to their start-up
program and the settings. Please refer to your
hearing aid guide to determine which program
is your start-up program.
Press and hold the home button for two
seconds to activate your main hearing program
as congure by your hearing healthcare
professional.
Your hearing aids will beep to conrm chosen
selection.
Changes are applied to both hearing aids at the
same time.

12
Caring for your remote control 
• Open the battery compartment and remove
the battery if the remote control will not be
used for long periods of time.
• Do not use your remote in the bath or shower
or immerse it in water.
• If your remote does become wet, do not
attempt to dry it in an oven or microwave.
Do not adjust any controls. Open the battery
compartment and allow your remote control
to dry naturally for 24 hours.
• Protect your remote from excessive heat (hair
dryer, vehicle glove box or dashboard).
• Do not drop your remote or knock it against
hard surfaces.
• If the hearing aids do not respond to
the device because of an unusual eld
disturbance, move away from the disturbing
eld.

13
Cleaning your remote control 
Use a damp cloth to clean the outside of
the remote. Do not use household cleaning
products (washing powder, soap, etc.) or
alcohol to clean the device. Never use a
microwave or other heating device to dry
yourremote.

14
Cause Possible remedy
Indicator light not working
Not turned on Turn on
Low/dead battery Replace battery
Poor battery contact Consult your hearing
healthcare professional
Battery upside down Insert battery plus (+) side up
Indicator light is yellow or red
Low battery Replace battery
Hearing aids not responding to remote control
commands
Holding the remote
toofar away
Move the remote a maximum
distance of one arm’s length
For any problems not listed in the guide, contact your
hearing healthcare professional.
Troubleshooting guide
You can refer to the troubleshooting table below if
you are experiencing problems with your remote
control. For problems with your hearing aids, please
consult your hearing aid guide.

15
Warnings
Please read the information on the following
pages before using your Unitron remote
control.
Hazard warnings
Keep this device out of reach of pets and
children under 3 years.
Only use hearing aids that have been
specically programmed for you by your
hearing healthcare professional.
Changes or modications to any of the
devices that were not explicitly approved by
Unitron are not permitted.
This remote control uses low-power, digitally
coded transmission to communicate to
your hearing system. Although unlikely,
interference with medical devices such
as pacemakers is possible. Therefore
pacemaker users must not keep this remote
control in or near a breast pocket.
Dispose of electrical components in
accordance with your local regulations.

16
Do not use the device in explosive areas
(mines or industrial areas with danger of
explosions, oxygen rich environments or
areas where flammable anesthetics are
handled) or where electronic equipment is
prohibited.
External devices may only be connected if
they have been tested in accordance with
corresponding IECXXXXX standards. Only
use accessories approved by Unitron.
When operating machinery, ensure that no
parts get caught in the machine.
The mini-USB port is to be used for the
described purpose only.
Using the device, its connectors or cables
in any way contradictory to their intended
purpose as described in this user guide (e.g.,
wearing the USB cable around the neck) can
cause injury.
Only use accessories approved by Unitron to
avoid any electrical shock.