URC COMPLETE CONTROL MX-4000 User manual

Order Number
: GETEC-C1-23-142
FCC Part 15 subpart C & FCC Part 15 subpart E
Test Report Number
: GETEC-E3-23-004
Page 1 / 1
EUT Type: Touch Screen Controller
FCC ID.: 2AT6QMX4000
APPENDIX H
: USER’S MANUAL

MX-4000
Owner’s Manual
Complete Control MX-4000
Owner’s Manual

Complete Control MX-4000
Owner’s Manual
Rev 1.1
Table of Contents
Introducing the MX-4000
Thank you for purchasing URC’s MX-4000 wand remote control. Its easy and
intuitive use helps to simplify your life while adding control of more things than
thought possible.
Online Support:
Complete Control is sold both direct and through distribution. URC devices must
be installed and programmed by a certied custom integrator.
End-User Support:
Visit the URC Home Page for product information, owner’s manuals, and support
contact information.
Contact Support:
For questions or assistance, please contact your custom integrator/programmer.
My Installer/Programmer
Features & Benets........................................................................................................ 1
Parts................................................................................................................................. 2
Connecting the Battery Pack......................................................................................... 3
Using the Charging Cradle ............................................................................................ 3
Using the MX-4000.......................................................................................................... 4
Using Voice Control ....................................................................................................... 7
Displaying the Setup Menu............................................................................................ 8
Voice Assistant & WiFi Setup ..................................................................................9
Voice Assistant Settings........................................................................................15
Sleep Timers ...........................................................................................................16
Event Timers...........................................................................................................16
Power.......................................................................................................................17
Date & Time.............................................................................................................17
Brightness...............................................................................................................18
Button Beep ............................................................................................................18
System.....................................................................................................................19
Pickup......................................................................................................................19
Software Update .....................................................................................................20
Factory Default .......................................................................................................20
Specications ............................................................................................................... 21
Limited Warranty Statement........................................................................................ 21
Technical Suppor t
Toll Free: 800-904-0800
Main: 914-835-4484
[e-mail]
H o u r s : 9 : 0 0 a m - 5 : 0 0 p m E S T M - F

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Features & Benets
• IR/RF Device Control: This unit can directly control every IR device in your home.
You can also use RF to control devices located in different rooms by integrating an
MRF base station.
• Quick Connect Wi-Fi: When woken up, the remote connects to the wireless
network (2.4 GHz) for control via a Voice Assistant.
• Voice Assistant Ready: Enable the built-in Amazon Alexa service to send
commands verbally from the remote by pushing the press-to-talk microphone button.
• Brilliant LCD Color Display: The color LCD (Liquid Crystal Display) screen, as well
as the remote buttons, light up. Once the screen is lit, each of the three buttons on
either side of the screen are labeled. These button labels are based on the devices
you want to watch or listen to.
• User Interface Customization: Each Main Menu button can be customized for
activities, such as watching TV or listening to the radio. These activities can contain
multiple commands (macros) which enable a single button press to turn the needed
devices ON or OFF.
• Complete Control PC Editor: The MX-4000 is programmed using advanced
conguration software called Complete Control. To fully automate an audio/video
system, the programmer must have a detailed knowledge of each component and
how the system connects and operates.

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Parts
• MX-4000 Wi-Fi Remote Control
• Li-ion Rechargeable Battery
• Charging Cradle
• Power Adapter
• USB Type C-Cable
MX-4000 Charging Cradle
Rechargeable Battery Power Adapter
USB Type C Cable

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Owner’s Manual
Connecting the Battery Pack
A battery is included in the box when shipped from the factory. Press the spring lock
down to unlock and remove the cover. Place the battery into the battery compartment,
making sure to align the contacts on the battery with the contacts within the MX-4000’s
battery compartment. The battery snaps into place when aligned properly. Replace the
battery cover.
Using the Charging Cradle
Plug the USB power adapter into a power outlet and the USB-C cable into the rear of
the charging cradle. Gently place the MX-4000 into the cradle, so that the remote
automatically aligns itself to the contacts on the charging cradle. The status light
immediately illuminates.
It is possible to connect the USB-C cable directly into the bottom of the MX-4000.
There are three (3) status light conditions:
• Red: Indicates the the remote’s battery is charging
• Blue: Indicates that the remote’s battery is off the charging dock
• White: Indicates that the remote’s battery is fully charged

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Using the MX-4000
The Main Menu pages display activities and/or devices. Press the Main button to
access the Main Menu. Larger systems may have more than one (1) page. Press either
of the Page buttons to view additional Main Menu pages.
Although the MX-4000 is programmed with custom layouts and devices, there are
persistent buttons that maintain a steady function:
A. Power On/Off: With a single press of either button, the Complete Control
system turns the device On or Off.
B. Capacitive Touch Screen: The specic function of each button is linked to the
screen icon associated to the LCD screen. These buttons are used to select
activities, devices, functions, navigate, and more. Speak with your custom
integrator for more details.
C. Page Left/Right: These buttons are used to navigate through the various Main
Menu and Device/Activity Menu pages.
D. Main: By default, this button returns the user to the previous menu.
E. Vol+, Vol-, & Mute: Used to increase, decrease, or toggle the mute status of the
active audio device.
F. CH+, CH-, & Prev: Used to change a Cable/SAT channel up or down or
to navigate through a device’s on-screen menus. The Prev button returns
to the device’s previous channel or can be used to return the user to a
previous menu.
G. Microphone: Select this button to interact with the native voice assistant
service. When pressed, the microphone activates and listens to your verbal
commands. The microphone is shut off when the button is no longer pressed.
A
B
C
D G E F

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H. Navigation Keys: Comprised of up, down, left, and right. These buttons are
used to navigate through the menus and/or devices.
I. Select: Center button of navigation keys, used to conrm selections displayed
on a viewing device.
J. Menu: Displays the on-screen menu of the active device.
K. Guide: Displays the channel guide for the device’s on-screen display.
L. Info: Displays channel information for the device’s on-screen display.
M. Exit: Closes out any open menus or guides on the display or returns to the
previous menu.
H
I
J
K
L
M

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Using Voice Control
The MX-4000 has the capability of using Amazon Alexa Voice Assistant to control
activities and devices programmed within the Alexa system.
For instructions on how to enable the Alexa Voice service, refer to page 11.
The MX-4000 preserves your privacy with a push-to-talk button on the remote control.
This means the Alexa Service is only listening when you want it too.
Issuing Voice Commands
Voice Commands can be issued easily and intuitively with the push-to-talk button.
This button removes the need to say “Alexa…”.
Press-n-hold the button and say phrases such as…
• “Set living room temperature to 72 degrees.”
• “Turn on patio lights.”
• “Turn off kitchen lights.”
• And much more…
The MX-4000 does not support the following Amazon Alexa features:
• Audio Playback via Amazon Music, Audible, or other music services.
• Alexa Drop-In, calls, or video calls
• No graphical feedback

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Displaying the Setup Menu
The Setup Menu allows users to congure or change certain behaviors of the MX-4000.
Enter the Setup Menu by pressing and holding the Main and Select (see image at the
right) buttons for greater than ve (5) seconds.
Use the up and down navigation buttons to maneuver between the two Setup pages.
To select an option, highlight the desired setting and press the “Select” key at the center
of the navigation keys.
To return to a previous page press the left page button (at the left of Main Menu). Press
the Main or Exit button to return the remote to the Main Menu.
The Setup Menu times out after sixty
(60) seconds and returns the
MX-4000 to the system’s Main Menu.
• Wi-Fi
• Voice Assistant
• Sleep Timers
• Event Timers
• Date & Time
• Power
• Brightness
• Sound
• Pickup
• System
• Factory Default
PRESS & HOLD

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Voice Assistant & WiFi Setup
This option allows you to integrate your Amazon Alexa voice assistant with the
MX-4000. Once enabled, use the push-to-talk button to issue vocal commands to
the Alexa system.
Follow these instructions to enable the Alexa Voice Assistant service and connect
the remote to a WiFi network:
1. From the Settings Menu, select Voice Assistant.
2. Select Alexa Voice Assistant.
1
2

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3. Select Reactivate Beacon.
4. The FFS beacon is activated. Select OK and open the Alexa app on a
smart phone or tablet.
3
4

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6
5
5. On the app Home screen, select Devices.
6. Select the +icon in the top-right of the Devices page to add
the remote.

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7. Select Add Device.
8. Type “URC” into the search bar at the top and select the
only option that is displayed.
7
8

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9. Select Allow to provide the Alexa App with required
permissions to continue setup.
10. Select a Wi-Fi network to connect the remote too.

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11. Enter the Wi-Fi network password and select Next. Follow
any other prompts to complete the setup process. The
remote and Alexa have now been paired and the Mic button
is ready for use.
11

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Voice Assistant Settings
After setup, the Voice Assistance menu offers a few features to customize how the
remote interacts with Alexa.
• Audio Settings: Allows for Voice Volume and the Audio Cue levels
to be adjusted.
• Alexa’s Language: Allows for Alexa’s language/accent to be set to
one of a variety of options.
• Logout: Selecting Logout removes Alexa integration from the remote.
The Mic button no longer functions with Alexa until it has been
congured again.
LOGOUT

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Sleep Timers
Adjust the screen and button sleep times by pressing the adjacent LCD buttons to
increase or decrease the sleep timer.
Once the times have been adjusted, press the Save button. Pressing Cancel
reverts the remote to the last saved setting.
Event Timers
Allows for event timers to be enabled or disabled individually.
Once the timers have been adjusted, press the Save button. Pressing Cancel
reverts the remote to the last saved setting.
Leaving the remote’s display on
for long periods of time may
reduce your device’s battery life.
CANCEL
CANCEL
SAVE
SAVE

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Power
Displays the remote’s remaining battery level. Adjust when the “Low Battery”
warning screen appears.
Once the Power settings have been adjusted, press the Save button. Pressing
Cancel reverts the remote to the last saved setting.
Date & Time
The remote’s date and time settings have been set by your certied custom
integrator. If needed, the date and time settings can be manually changed here.
If the system’s date and time are adjusted, the MX-4000 adopts the new date and
time globally.
If the advanced system controller is reset, it defaults to the program’s default
location using the Internet. If Internet is not present, the date and time must be
entered manually from a URC interface such as the MX-4000.
Once the date and time settings have been adjusted, press the Save button.
Pressing Cancel reverts the remote to the last saved setting.
CANCEL
CANCEL
SAVE
SAVE

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Brightness
Adjust the screen and button brightness by pressing the adjacent LCD buttons to
increase or decrease the brightness level.
Once the brightness has been adjusted, press the Save button. Pressing Cancel
reverts the remote to the last saved setting.
High brightness levels may
reduce the MX-4000’s
battery life.
Button Beep
Adjust the button “beep” of the remote. Press the adjacent LCD buttons to increase
or decrease the volume level.
Once the sound has been adjusted, press the Save button. Pressing Cancel reverts
the remote to the last saved setting.
Higher sound levels may
reduce the MX-4000’s
battery life.
CANCEL
SAVE
SAVE
CANCEL