V-tech CTM-S2116 User manual

SIP Contemporary Series
CTM-S2116
SIP 1-Line Hidden Base with Cordless Color Handset and Charger
CTM-S2110
SIP 1-Line Hidden Base
NGC-S3410HC
SIP 1-Line Cordless Color Handset and Charger
User ‘s Guide

EN - 2
1. This product should be installed by a
qualified technician.
2. This product should only be connected to
the host equipment and never directly to
the network such as Public Switch zone
Network (PSTN) or Plain Old Telephone
Services (POTS).
3. Read and understand all instructions.
4. Follow all warnings and instructions
marked on the product.
5. Unplug this product from the wall outlet
before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for
cleaning.
6. Do not use this product near water such
as near a bath tub, wash bowl, kitchen
sink, laundry tub or swimming pool, or in
a wet basement or shower.
7. Do not place this product on an unstable
table, shelf, stand or other unstable
surfaces.
8. Slots and openings in the back or bottom
of the telephone base and handset are
provided for ventilation. To protect them
from overheating, these openings must
not be blocked by placing the product
on a soft surface such as a bed, sofa or
rug. This product should never be placed
near or over a radiator or heat register.
This product should not be placed in
any area where proper ventilation is not
provided.
9. This product should be operated only
from the type of power source indicated
on the marking label. If you are not sure
of the type of power supplied at the
premises, consult your dealer or local
power company.
10. Do not allow anything to rest on the power
cord. Do not install this product where the
cord may be walked on.
11. Never push objects of any kind into this
product through the slots in the telephone
base or handset because they may touch
dangerous voltage points or create a
short circuit. Never spill liquid of any kind
on the product.
12. To reduce the risk of electric shock, do
not disassemble this product, but take it
to an authorized service facility. Opening
or removing parts of the base station or
handset other than specified access doors
may expose you to dangerous voltages
or other risks. Incorrect reassembling can
cause electric shock when the product is
subsequently used.
13. Do not overload wall outlets and extension
cords.
14. Unplug this product from the wall outlet
and refer servicing to an authorized
service facility under the following
conditions:
• When the power supply cord or plug is
damaged or frayed.
• If liquid has been spilled onto the product.
• If the product has been exposed to rain
or water.
• If the product does not operate normally
by following the operating instructions.
Adjust only those controls that are
covered by the operation instructions.
Important safety instructions
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury, including the following:

EN - 3
English
Improper adjustment of other controls
may result in damage and often
requires extensive work by an authorized
technician to restore the product to
normal operation.
• If the product has been dropped and
the telephone base and/or handset has
been damaged.
• If the product exhibits a distinct change in
performance.
15. Avoid using a telephone (other than
cordless) during an electrical storm.
There is a remote risk of electric shock
from lightning.
16. Do not use the telephone to report a
gas leak in the vicinity of the leak. Under
certain circumstances, a spark may be
created when the adapter is plugged into
the power outlet, or when the handset is
replaced in its cradle. This is a common
event associated with the closing of any
electrical circuit. The user should not plug
the phone into a power outlet, and should
not put a charged handset into the cradle,
if the phone is located in an environment
containing concentrations of flammable
or flame-supporting gases, unless there
is adequate ventilation. A spark in such
an environment could create a fire or
explosion. Such environments might
include: medical use of oxygen without
adequate ventilation; industrial gases
(cleaning solvents; gasoline vapors; etc.);
a leak of natural gas; etc.
17. Only put the handset of your telephone
next to your ear when it is in normal talk
mode.
18. The power adapters are intended to
be correctly oriented in a vertical or
floor mount position. The prongs are not
designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or
cabinet outlet.
19. Use only the power cord and batteries
indicated in this manual. Do not dispose
of batteries in a fire. They may explode.
Check with local codes for possible
special disposal instructions.
20. In wall mounting position, make sure to
mount the telephone base on the wall
by aligning the eyelets with the mounting
studs of the wall plate. Then slide the
telephone base down on both mounting
studs until it locks into place. Refer to the
full instructions in Installation in the user’s
manual.
21. Listed PoE (The product is considered not
likely to require connection to an Ethernet
network with outside plant routing).
CAUTIONS
CAUTIONS
• Keep small metallic objects such as
pins and staples away from the handset
receiver.
• There may be a risk of explosion if a wrong
type of handset battery is used. Use only
the supplied rechargeable battery or
replacement battery. Dispose of used
batteries according to the information in
The RBRC® seal in this user guide.
SAVE THESE INSTRUCTIONS

EN - 4
1. Ce produit doit être installé par un
technicien qualifié.
2. Ce produit ne doit être connecté qu’à
l’équipement hôte et jamais directement
au réseau tel que le réseau téléphonique
public commuté (RTPC) ou les services
téléphoniques classiques (POTS).
3. Lire et comprendre toutes les instructions.
4. Respecter tous les avertissements et
instructions figurant sur le produit.
5. Débranchez ce produit de la prise murale
avant de le nettoyer. N’utilisez pas de
nettoyants liquides ou en aérosol. Utilisez
un chiffon humide pour le nettoyage.
6. N’utilisez pas ce produit près de l’eau,
par exemple près d’une baignoire, d’une
cuvette de lavage, d’un évier de cuisine,
d’une cuve de lavage ou d’une piscine, ou
dans un sous-sol ou une douche humide.
7. Ne pas placer ce produit sur une table,
une étagère, un support ou toute autre
surface instable.
8. Des fentes et des ouvertures à l’arrière
ou en-dessous du socle du téléphone
et du combiné sont prévues pour la
ventilation. Afin de les protéger contre la
surchauffe, ces ouvertures ne doivent pas
être obstruées en plaçant le produit sur
une surface souple comme un lit, un divan
ou un tapis. Ce produit ne doit jamais
être placé à proximité ou au-dessus d’un
radiateur ou d’un registre de chaleur. Ce
produit ne doit pas être placé dans un
endroit où une ventilation adéquate n’est
pas assurée.
9. Ce produit ne doit être utilisé qu’avec
le type de source d’énergie indiqué sur
l’étiquette de marquage. Si vous n’êtes
pas sûr du type d’alimentation électrique
sur place, consultez votre revendeur ou
votre compagnie d’électricité locale.
10. Ne laissez rien reposer sur le cordon
d’alimentation. N’installez pas ce produit
à un endroit où l’on pourrait marcher sur
le cordon.
11. N’introduisez jamais d’objets de quelque
nature que ce soit dans ce produit par
les fentes du socle du téléphone ou du
combiné, car ils pourraient toucher des
points de tension dangereux ou créer
un court-circuit. Ne jamais renverser de
liquide de quelque nature que ce soit sur
le produit.
12. Pour réduire le risque d’électrocution, ne
démontez pas ce produit, mais confiez-le
à un service après-vente agréé. Ouvrir ou
retirer des parties du socle du téléphone
ou du combiné autres que les portes
d’accès spécifi ées peut vous exposer à
des tensions dangereuses ou à d’autres
risques. Un remontage incorrect peut
provoquer une électrocution lors de
l’utilisation ultérieure du produit.
13. Ne surchargez pas les prises murales et
les rallonges électriques.
14. Débranchez ce produit de la prise murale
et confi ez l’entretien à un centre de service
agréé dans les conditions suivantes :
• Lorsque le cordon d’alimentation ou la
fiche est endommagé ou effiloché.
• Si du liquide a été renversé sur le produit.
Instructions de sécurité importantes
Lorsque vous utilisez votre équipement téléphonique, des précautions de base doivent toujours être
prises pour réduire les risques d’incendie, d’électrocution et de blessure, notamment les suivantes ::

EN - 5
English
• Si le produit a été exposé à la pluie ou à
l’eau.
• Si le produit ne fonctionne pas normalement
en suivant les instructions d’utilisation.
Ne réglez que les commandes qui sont
couvertes par le mode d’emploi. Un
mauvais réglage des autres commandes
peut entraîner des dommages et nécessite
souvent un travail important de la part
d’un technicien autorisé pour remettre le
produit en état de fonctionnement.
• Si le produit est tombé et que le socle
du téléphone et/ou le combiné ont été
endommagés.
• Si le produit présente un changement
distinct de performance.
15. Évitez d’utiliser un téléphone (autre que
sans fil) pendant un orage électrique.
Il existe un risque d’électrocution dû à la
foudre.
16. N’utilisez pas le téléphone pour signaler
une fuite de gaz à proximité de la fuite.
Dans certaines circonstances, une étincelle
peut se produire lorsque l’adaptateur
est branché dans la prise de courant,
ou lorsque le combiné est replacé dans
son berceau. Il s’agit d’un événement
courant associé à la fermeture de tout
circuit électrique. L’utilisateur ne doit pas
brancher le téléphone dans une prise
de courant, ni placer un combiné chargé
dans son socle, si le téléphone est situé
dans un environnement contenant des
concentrations de gaz inflammables ou
propices aux flammes, à moins qu’il n’y
ait une ventilation adéquate. Une étincelle
dans un tel environnement pourrait
créer un incendie ou une explosion. Ces
environnements peuvent comprendre :
l’utilisation médicale de l’oxygène sans
ventilation adéquate; les gaz industriels
(solvants de nettoyage; vapeurs d’essence;
etc.); une fuite de gaz naturel; etc.
17. Ne placez le combiné de votre téléphone
près de votre oreille que lorsqu’il est en
mode de conversation normal.
18. Les adaptateurs d’alimentation sont
destinés à être correctement orientés en
position verticale ou au sol. Les broches ne
sont pas conçues pour maintenir la fiche
en place si elle est branchée au plafond,
sous la table ou dans une prise de courant
d’armoire.
19. Utilisez uniquement le cordon
d’alimentation et les piles indiqués dans
ce manuel. Ne jetez pas les piles au feu.
Elles risquent d’exploser. Vérifiez auprès
des autorités locales les éventuelles
instructions spéciales d’élimination.
20. En position de montage mural, veillez à
monter le socle du téléphone sur le mur en
alignant les oeillets avec les montants de
fixation de la plaque murale. Ensuite, faites
glisser le socle téléphonique vers le bas
sur les deux montants de montage jusqu'à
ce qu'il se verrouille en place. Reportez-
vous aux instructions complètes dans la
section Installation du guide d'utilisation.
21. Listé POE (Le produit est considéré
comme peu susceptible de nécessiter une
connexion à un réseau Ethernet avec un
routage extérieur à l'installation).
CAUTIONS
Mise en garde
• Gardez les petits objets métalliques tels
que les épingles et les agrafes loin du
combiné.
• Il peut y avoir un risque d’explosion si un
mauvais type de pile de combiné est utilisé
(CTM-2115). Utilisez uniquement la pile
rechargeable fournie (BT164392/BT264392)
ou une pile de remplacement (BT264392).

EN - 6
Éliminez les piles usagées conformément
aux informations figurant dans le sceau
RBRC
MD
de ce guide d’utilisation.
CONSERVEZ CES INSTRUCTIONS

EN - 7
English
Table of contents
Important safety instructions...............2
Instructions de sécurité importantes...4
Parts check list......................................8
Telephone layout .................................10
SIP 1-Line Hidden Base with Cordless Color
Handset and Charger - CTM-S2116................. 10
SIP 1-Line Cordless Color Handset and Charger
- NGC-S3410HC....................................................10
SIP 1-Line Hidden Base - CTM-S2110 ............. 11
Installation............................................12
SIP 1-Line Hidden Base with Cordless Color
Handset and Charger - CTM-S2116 ................ 12
SIP 1-Line Hidden Base - CTM-S2110...............12
Base station installation...............................12
SIP 1-Line Hidden Base with Cordless Color
Handset and Charger - CTM-S2116 ................ 14
SIP 1-Line Cordless Color Handset and Charger
- NGC-S3410HC....................................................14
Handset Charger Installation .....................14
Handset Registration....................................15
Handset Deregistration................................15
Handset battery charging...........................16
Replacing a Cordless Handset Battery....16
Set up ...................................................17
SIP 1-Line Hidden Base with Cordless Color
Handset and Charger - CTM-S2116................. 17
Voice Menu ...........................................................18
Operation.............................................19
SIP 1-Line Hidden Base with Cordless Color
Handset and Charger - CTM-S2116................. 19
SIP 1-Line Cordless Color Handset and Charger
- NGC-S3410HC....................................................19
Using the cordless handset.........................19
Receive a call ................................................ 19
Place a call ....................................................19
End a call........................................................19
Share a call....................................................19
Join a call .......................................................19
Hold .................................................................19
Speakerphone ...............................................19
Volume.............................................................19
Mute.................................................................19
Call waiting ....................................................20
Play messages...............................................20
Find handset ..................................................20
Appendix .............................................21
Troubleshooting....................................................21
VTech Hospitality Limited Warranty Program 27
Precautions for users of implanted cardiac
pacemakers ..........................................................29
Operating range..................................................29
About cordless telephones ................................29
The RBRC® seal...................................................30
FCC, ACTA and IC regulations..........................30
FCC Part 15 ....................................................30
FCC Part 68 and ACTA.................................31
Industry Canada............................................32
ISEDC Warning .............................................32
Avertissement ISEDC ...................................32
Maintenance.........................................................33
Disclaimer and Limitation of Liability...............33
Technical specifications .......................34
SIP 1-Line Hidden Base with Cordless Color
Handset and Charger - CTM-S2116................. 34
SIP 1-Line Hidden Base - CTM-S2110...............34
SIP 1-Line Cordless Color Handset and Charger
- NGC-S3410HC....................................................34

EN - 8
Parts check list
Items contained in the respective cordless telephone package:
Model name Model
number
Parts included
Base station
| Base Station Adapter
Base station
wall mounting
plate
| Network cable
Cordless
handset and
Handset
battery
(preinstalled
in the
handset)
Handset charger
| Handset
charger adapter
SIP 1-Line
Hidden Base
with Cordless
Color Handset
and Charger
CTM-S2116
WALLMOUNT SLOT
S211X BASE Artwork
RESET
illustration scale 40%
Hwang Jin wook | 09. Jan. 2019 | Revision 1.0CSP | M100 Base
1
2
3
5
7
4
6
1a
8
9
PART DESCRIPTION COLOR/MATERIAL TEXTURE/FINISH
01. Left Housing SPI B-1Graphite Spray
02. Right Housing SPI B-1Graphite Spray
03. Lens SPI B-1Clear Acrylic Lens
Silkscreen on the rear ( Background ) Pantone Black C
Silkscreen on the rear ( , , ) - Pantone Coolgray 3C
Silkscreen on the rear ( , ) - Milky White / Green Backlight
Silkscreen on the Top ( ) - Pantone 8001C
04. Middle Housing SPI A-1
MT-11520
Injection Moulded - ChiMei PA-757 J01 (Snom standard black)
Injection Moulded - ChiMei PA-757 J01 (Snom standard black)
05. Antenna Back Housing MT-11520Injection Moulded - ChiMei PA-757 J01 (Snom standard black)
06. Antenna Front Housing SPI B-1Graphite Spray
08. Bottom Cover SPI B-1
MT-11520
Injection Moulded - ChiMei PA-757 J01 (Snom standard black)
09. Wall Mount Injection Moulded - ChiMei PA-757 J01 (Snom standard black)
07. Chrome Key SPI A-1
SPI A-1
TL92278BT
Chrome Plating ( without Top Surface )
Engraving -0.3mm ( ) High Glossy Chrome
Top Surface
SIP 1-Line
Hidden Base CTM-S2110
WALLMOUNT SLOT
S211X BASE Artwork
RESET
illustration scale 40%
Hwang Jin wook | 09. Jan. 2019 | Revision 1.0CSP | M100 Base
1
2
3
5
7
4
6
1a
8
9
PART DESCRIPTION COLOR/MATERIAL TEXTURE/FINISH
01. Left Housing SPI B-1Graphite Spray
02. Right Housing SPI B-1Graphite Spray
03. Lens SPI B-1Clear Acrylic Lens
Silkscreen on the rear ( Background ) Pantone Black C
Silkscreen on the rear ( , , ) - Pantone Coolgray 3C
Silkscreen on the rear ( , ) - Milky White / Green Backlight
Silkscreen on the Top ( ) - Pantone 8001C
04. Middle Housing SPI A-1
MT-11520
Injection Moulded - ChiMei PA-757 J01 (Snom standard black)
Injection Moulded - ChiMei PA-757 J01 (Snom standard black)
05. Antenna Back Housing MT-11520Injection Moulded - ChiMei PA-757 J01 (Snom standard black)
06. Antenna Front Housing SPI B-1Graphite Spray
08. Bottom Cover SPI B-1
MT-11520
Injection Moulded - ChiMei PA-757 J01 (Snom standard black)
09. Wall Mount Injection Moulded - ChiMei PA-757 J01 (Snom standard black)
07. Chrome Key SPI A-1
SPI A-1
TL92278BT
Chrome Plating ( without Top Surface )
Engraving -0.3mm ( ) High Glossy Chrome
Top Surface

EN - 9
English
Parts check list
Items contained in the respective cordless telephone package:
Model name Model number
Parts included
Base station
| Base Station Adapter
Base station
wall mounting
plate
| Network cable
Cordless
handset and
Handset
battery
(preinstalled
in the
handset)
Handset charger
| Handset
charger adapter
SIP 1-Line
Cordless Color
Handset and
Charger
NGC-S3410HC

EN - 10
Telephone layout
SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116
SIP 1-Line Cordless Color Handset and Charger - NGC-S3410HC
Handset Charger and Adapter
16 Charging poles
17 Modular jack socket
18 Modular jack
Handset
1 Battery charging light
2 Color screen
3 Soft keys (3)
Perform the action indicated
by the on-screen labels.
4 MESSAGES key
5TALK key
6VOLUME /
navigation keys
7 Numeric dial keys
8SPEAKER key
9MUTE key
10 Handset earpiece
11 Speakerphone
12 FRONT DESK key
13 OFF/Cancel key
14 EMERGENCY key
15 Microphone
1
2
3
4
5
6
7
8
9
10
12
13
14
15
11
16 17
18
Screen Icons
Signal strength indicator
Battery strength indicator
Battery is charging
Ringer is silent
Speakerphone is enabled

EN - 11
English
SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116
SIP 1-Line Hidden Base - CTM-S2110
Base Station
8
WALL MOUNT SLOT
S211X BASE Artwork
RESET
Base Station Layout
WALL MOUNT SLOT
S211X BASE Artwork
RESET
1FIND HANDSET button.
2POWER LED
3VoIP LED
4 Antenna
5 AC adapter input
6 Reset button. Press for 15 seconds to restore factory defaults.
If the reset is successful, the VoIP LED will flash slowly.
7 PC port
8 Ethernet port
1
2
3
4
5
6
7
8
1FIND HANDSET button.
• Short press (for less than 2 seconds) to find the handset by making it ring.
Short press again to stop handset ringing.
• Short press (for less than 2 seconds) ten times, then long press (between 5
and 10 seconds) to restore the phone’s factory defaults.
2POWER LED
3VoIP LED
4 Antenna
5 AC adapter input
6 Reset button. Short press (for less than 2 seconds) to reboot the phone.
7 PC port
8 Ethernet port

EN - 12
Installation
SIP 1-Line Hidden Base with Cordless
Color Handset and Charger -
CTM-S2116
SIP 1-Line Hidden Base - CTM-S2110
Base station installation
This section assumes that your network
infrastructure is established and that your
IP PBX phone service has been ordered
and configured for your location. For more
information about IP PBX configuration, please
refer to the SIP Phone Configuration Guide.
You can power the base station using a
compatible VTech power adapter or using
Power over Ethernet (PoE Class 2) from your
network. If you are not using PoE, install the
base station near a power outlet not controlled
by a wall switch. The base station can be
placed on a flat surface or mounted on a wall
in a vertical or horizontal orientation.
To install the base station:
Plug one end of the Ethernet cable into the
Ethernet port on the rear of the base station
(marked by NET), and plug the other end
of the cable into your network router or switch.
If the base station is not using power from a
PoE-capable network router or switch:
Connect the supplied power adapter to the
base station power jack.
Plug the power adapter into an electrical outlet
that is not controlled by a wall switch.
IMPORTANT INFORMATION
1. Use only a compatible VTech power
adapter. To order a replacement power
adapter, call
1 [phone].
2. The power adapter is intended to be
correctly oriented in a vertical or floor
mount position. The prongs are not
designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or
cabinet outlet.

EN - 13
English
To mount the base station on the wall
1. Install two mounting screws on the wall.
Choose screws with heads larger than
5 mm (3/16 inch) in diameter (1 cm / 3/8
inch diameter maximum). The screw centers
should be 5 cm (1 15/16 inches) apart
vertically or horizontally.
2. Tighten screws until only 3 mm (1/8 inch) of
the screws are exposed.
3. Attach the mounting plate to the top of the
base station. Insert the tab into the slot and
then push the plate in at the bottom of the
base station until the mounting plate
clicks into place.
4. Check to make sure the plate is secure at
top and bottom. It should be flush with the
base station body.
5. Place the base station over the mounting
screws.
6. Connect the Ethernet cable and power as
described on page 12.
Insert tab into slot.

EN - 14
SIP 1-Line Hidden Base with Cordless
Color Handset and Charger -
CTM-S2116
SIP 1-Line Cordless Color Handset and
Charger - NGC-S3410HC
Handset Charger Installation
●Install the handset charger as shown below.
• Make sure the supplied power adapter
is securely plugged into an outlet not
controlled by a wall switch.
• The battery is fully charged after 11
hours of continuous charging. For best
performance, keep the handset in the
handset charger when not in use.
CAUTIONS
Use only the supplied power adapter. The
supplied power adapter is not designed for
use in any other devices. Misuse of it on your
other devices shall be prohibited. To order a
replacement, call 1-888-907-2007.
Installation Notes
Avoid placing the base station, handset, or
handset charger too close to:
• Communication devices such as television
sets, DVD players, or other cordless
telephones
• Excessive heat sources
• Noise sources such as a window with
traffic outside, motors, microwave ovens,
refrigerators, or fluorescent lighting
• Excessive dust sources such as a
workshop or garage
• Excessive moisture
• Extremely low temperature
• Mechanical vibration or shock such as on
top of a washing machine or work bench

EN - 15
English
Handset Registration
Your cordless handset is preregistered to the
base station. You do not need to register your
cordless handset.
You can register additional cordless handsets
to the base station. The Base station
accommodates up to four CTM-S2116 or
CTM-S2115 cordless handsets.
1. On the base station, press the / FIND
HANDSET button for four seconds, then
release the button. Both LEDs on the base
station begin to flash.
2. On the cordless handset, Lang press the
key sequence: 7 5 6 0 0 #.
3. With Registration selected, press OK.
4. With Register Handset selected, press
Select.
The handset displays the message
"Press the WPS button on your Hub".
The handset displays "Registering handset".
5. Enter the PIN and press OK. The default PIN
is 1592.
6. The handset beeps and displays "Handset
registered"
Handset Deregistration
1. When a registered cordless handset is idle,
press key sequence: Lang 7 5 6 0 0 #.
2. With Registration selected, press OK.
3. Press or to select Deregister, and
then press Select.
4. Press or to select the handset you
want to deregister, and then press Select.
NOTE: The handset you are currently using
is indicated by **.
5. Enter the PIN and press OK. The default PIN
is 1592.
The handset beeps and displays "HANDSET
deregistered" .

EN - 16
Handset battery charging
The battery must be fully charged before using
the cordless handset for the first time. The
battery charge light turns on when the cordless
handset is charging on the handset charger.
The battery is fully charged after 11 hours of
continuous charging. For best performance,
keep the cordless handset in the handset
charger when not in use.
Replacing a Cordless Handset Battery
The cordless handset battery is preinstalled. To
replace the cordless handset battery, follow the
steps below.
1. Use a narrow object to pry open the
handset cover, so that you unsnap the tabs
at the locations indicated below.
2. Place your thumb in the slot below the
battery, and lift the battery out of the
handset battery compartment.
3. Place the top of the battery in the handset
battery compartment so that the battery
connectors are aligned.
4. Push the bottom of the battery down into
the battery compartment.
5. To replace the handset cover, align all
the tabs on the handset cover against the
corresponding grooves on the handset, then
firmly push downward until all the tabs lock
in the grooves.
CAUTIONS
There may be a risk of explosion if a wrong
type of handset battery is used. Use only the
supplied rechargeable battery or replacement
battery.
To order a replacement, call 1-888-907-2007.
Dispose of used batteries according to the
information in The RBRC® seal.

EN - 17
English
Set up
SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116
Default settings are indicated by asterisks (*).
Setting Options Adjustable by
Listening volume- Handset 1, 2, 3, 4, 5, 6*, 7, 8 User and administrator
Ringer tone Tone 1* Administrator only
All telephone settings are programmed through the administrative web portal.
Please refer to the SIP Phone Configuration Guide for details.

EN - 18
Voice Menu
The Voice menu enables you to use the handset to query and change phone settings.
To access the Voice Menu:
1. When the phone is idle, press this key sequence on the handset: Û Û Û Û.
A digitized voice on the handset will announce Voice Menu options.
2. Press the number key on the handset to select the desired menu option, or enter information.
A list of menu options is shown in the diagram below.
For example, to find out the IP address of the phone, press 1for Network Configuration, then
press 2for IP Address.
3. When you are finished with the Voice menu, press OFF on the handset or place it in the
handset charger.
NOTE: if you changed any network settings, your phone will automatically reboot.
This will enable your new settings to take effect.
7
Soware
Version
3
Factory Reset
1 Reset
Speed Dial to
Default*
2 Clear All
Speed Dial*
5
Reboot*
* requires password
(default 1234)
1
Network
Conguraon
2
IP Address
3
Subnet Mask
1
WAN Port Type
4
Gateway
1 DHCP
2 Stac IP
5
DNS
6
WiFi Status
7
WiFi Network
1 Enable
2 Disable
2
Phone
Conguraon
1
Phone Number
2
Server IP
Address
4
Call Forward
3
Port
4
Edit Speed Dial
6
Web Access
Portal
1 Enable
2 Disable

EN - 19
English
Operation
SIP 1-Line Hidden Base with Cordless
Color Handset and Charger -
CTM-S2116
SIP 1-Line Cordless Color Handset and
Charger - NGC-S3410HC
Using the cordless handset
When you use the keypad of the cordless
handset, the handset keys are backlit.
After 60 seconds of inactivity, the handset
display will go blank. The handset display will
resume when you press a key, or if the handset
receives a call or notification.
Receive a call
When there is an incoming call, the handset
rings.
Answer a call using the cordless handset
while it is not on the handset charger
On the cordless handset, press Ans or
or .
• The icon appears at the top of the
screen when in speakerphone mode.
Answer a call using the cordless handset
while it is cradled on the handset charger
Lift the cordless handset from the handset
charger.
Reject a call
Press Reject or .
Place a call
1. On the cordless handset, use the keypad to
enter the number.
• Press Delete if you enter an incorrect
digit.
2. Press Dial or or .
3. To end the call, press End or or
place the handset in the charger.
End a call
Press on the cordless handset or place
it in the handset charger. The call ends when
all handsets hang up.
Share a call
A maximum of two cordless handsets can be
used at the same time on an external call.
Join a call
During a call, press Join on another
cordless handset to join the call.
Hold
To place a call on hold:
During a call, press Hold on the cordless
handset.
To take the call off hold, press Unhold.
Speakerphone
During a call, press on the cordless
handset to switch between speakerphone
mode and handset earpiece mode.
Volume
Adjust the listening volume
• During a call, press or to adjust
the listening volume.
Adjust the Ringer volume
• When the cordless handset is idle, press
or to adjust the ringer volume.
Mute
Mute the microphone
1. During a call, press on the cordless
handset.
• The handset displays "Call Muted" when
the mute function is turned on. You can
hear the party on the other end but they
cannot hear you.
2. Press again to resume the conversation.

EN - 20
Call waiting
1. When you hear a call waiting tone during
a call, press Ans on the cordless handset
to put the current call on hold and take the
new incoming call.
2. Press at any time to switch back
and forth between calls.
Speed dial
To dial a speed dial number:
1. Press SpdDial.
2. Press or to select a speed dial
entry.
3. Press OK.
Alternatively, you can press a speed dial key
( or ), or press a speed dial soft key
(for example, RmServ).
Message waiting indicator
When a voice message is received, the
handset displays a notification on the screen
with an envelope icon .
Play messages
Press in idle mode to play messages.
Find handset
Use this feature to find all registered cordless
handsets.
To start paging:
Press / FIND HANDSET on the base station
when the phone is not in use. All idle cordless
handsets beep for 60 seconds.
To end paging:
• Press / FIND HANDSET again on the
base station.
-OR-
• Press on the cordless handset.