V-tech VSMART VS013 User manual
Important safety instructions
When using your equipment, basic safety
precautions should always be followed to reduce the
risk of fire, electric shock and injury, including the
following:
1. Adult setup is required.
2. Do not place this product on unstable shelves,
stands, tables or other surfaces.
3. Children should be supervised to ensure that
they do not play with the product.
4. The product is not intended for use by persons
(including children) with reduced physical,
doorbelly or mental capabilities, or
lack of experience and knowledge, unless
they have been given supervision or
instruction concerning use of the appliance by a
person responsible for their safety.
5. Do not use the motion doorbell in the following
areas that may cause deformation, malfunction,
or operational failure:
• under direct sunlight;
• areas exposed to grease or steam, such as
kitchens;
• near fire or heating devices;
• areas subject to extreme temperature
changes, such as next to air conditioners;
• areas with IR-opaque or reflective objects
that can block IR energy that are needed for
detection;
• areas where the temperature is affected by
strong illuminating objects (such as halogen
lights).
SAVE THESE INSTRUCTIONS
Battery
• CAUTION: Use only the battery indicated in this
manual. There may be a risk of explosion if a
wrong type of battery is used for the doorbell unit.
• Do not dispose of the battery in a fire. Check
with local waste management codes for special
disposal instructions.
• Do not open or mutilate the battery. Released
electrolyte is corrosive and may cause burns or
injury to the eyes or skin. The electrolyte may be
toxic if swallowed.
• Exercise care in handling battery in order not to
create a short circuit with conductive materials.
What’s in the box
Your product package contains the following
items. Save your sales receipt and original
packaging in the event warranty service is
necessary.
Audio Doorbell overview
1
2
3
4
6
5
1 – Microphone
2 – LED light
• Flashes when the doorbell is chimed or
in pairing mode.
3 – CHIME button
• Press to send a chime tone and
notification to the cordless handset
and telephone base.
4 – Speaker
5 – Wall mount cover
1
2
3
4
6
5
6– PAIR button
• Press and hold to enter pairing mode.
Before use
Install doorbell batteries
1. Use a slot type screwdriver to loosen the
screw at the bottom of the Audio Doorbell.
2. Pull the wall mount cover of the Audio
Doorbell downward, and then detach it
from the doorbell.
3. Insert the supplied batteries into the
battery compartment, and match the
polarity markings (+ and -) inside it.
Add and register a doorbell
Add your new VS013 doorbell to your
telephone base. Each new doorbell must be
registered with the VTech telephone system
before use.
Register a doorbell:
1. Make sure the doorbell is powered on
with batteries before registering it to the
telephone base.
2. Place your telephone base into pairing
mode as per the instructions in your
telephone user guide.
3. Press and hold the pair button on the
back of the doorbell until the LED light
flashes. The Audio Doorbell is now
registering to the telephone base.
Replacing a doorbell
If you have purchased this new VS013
accessory doorbell to replace an old doorbell,
you must deregister the registered doorbell
first, and then register this new doorbell to
your telephone base.
Deregister a doorbell or all doorbells:
• Refer to the User’s manual of your
telephone system to deregister a doorbell or
all doorbells.
User’s manual
Audio Doorbell Alkaline batteries
Screws for
wall mount
bracket
Anchors for
wall mount
bracket
VS013
Audio Doorbell
for use with compatible
VTech telephone system
For product support
please call: 1 300 369 193
Important safety instructions
When using your equipment, basic safety
precautions should always be followed to reduce the
risk of fire, electric shock and injury, including the
following:
1. Adult setup is required.
2. Do not place this product on unstable shelves,
stands, tables or other surfaces.
3. Children should be supervised to ensure that
they do not play with the product.
4. The product is not intended for use by persons
(including children) with reduced physical,
doorbelly or mental capabilities, or
lack of experience and knowledge, unless
they have been given supervision or
instruction concerning use of the appliance by a
person responsible for their safety.
5. Do not use the motion doorbell in the following
areas that may cause deformation, malfunction,
or operational failure:
• under direct sunlight;
• areas exposed to grease or steam, such as
kitchens;
• near fire or heating devices;
• areas subject to extreme temperature
changes, such as next to air conditioners;
• areas with IR-opaque or reflective objects
that can block IR energy that are needed for
detection;
• areas where the temperature is affected by
strong illuminating objects (such as halogen
lights).
SAVE THESE INSTRUCTIONS
Battery
• CAUTION: Use only the battery indicated in this
manual. There may be a risk of explosion if a
wrong type of battery is used for the doorbell unit.
• Do not dispose of the battery in a fire. Check
with local waste management codes for special
disposal instructions.
• Do not open or mutilate the battery. Released
electrolyte is corrosive and may cause burns or
injury to the eyes or skin. The electrolyte may be
toxic if swallowed.
• Exercise care in handling battery in order not to
create a short circuit with conductive materials.
What’s in the box
Your product package contains the following
items. Save your sales receipt and original
packaging in the event warranty service is
necessary.
Audio Doorbell overview
1
2
3
4
6
5
1 – Microphone
2 – LED light
• Flashes when the doorbell is chimed or
in pairing mode.
3 – CHIME button
• Press to send a chime tone and
notification to the cordless handset
and telephone base.
4 – Speaker
5 – Wall mount cover
1
2
3
4
6
5
6– PAIR button
• Press and hold to enter pairing mode.
Before use
Install doorbell batteries
1. Use a slot type screwdriver to loosen the
screw at the bottom of the Audio Doorbell.
2. Pull the wall mount cover of the Audio
Doorbell downward, and then detach it
from the doorbell.
3. Insert the supplied batteries into the
battery compartment, and match the
polarity markings (+ and -) inside it.
Add and register a doorbell
Add your new VS013 doorbell to your
telephone base. Each new doorbell must be
registered with the VTech telephone system
before use.
Register a doorbell:
1. Make sure the doorbell is powered on
with batteries before registering it to the
telephone base.
2. Place your telephone base into pairing
mode as per the instructions in your
telephone user guide.
3. Press and hold the pair button on the
back of the doorbell until the LED light
flashes. The Audio Doorbell is now
registering to the telephone base.
Replacing a doorbell
If you have purchased this new VS013
accessory doorbell to replace an old doorbell,
you must deregister the registered doorbell
first, and then register this new doorbell to
your telephone base.
Deregister a doorbell or all doorbells:
• Refer to the User’s manual of your
telephone system to deregister a doorbell or
all doorbells.
User’s manual
Audio Doorbell Alkaline batteries
Screws for
wall mount
bracket
Anchors for
wall mount
bracket
VS013
Audio Doorbell
for use with compatible
VTech telephone system
For product support
please call: 1 300 369 193
Important safety instructions
When using your equipment, basic safety
precautions should always be followed to reduce the
risk of fire, electric shock and injury, including the
following:
1. Adult setup is required.
2. Do not place this product on unstable shelves,
stands, tables or other surfaces.
3. Children should be supervised to ensure that
they do not play with the product.
4. The product is not intended for use by persons
(including children) with reduced physical,
doorbelly or mental capabilities, or
lack of experience and knowledge, unless
they have been given supervision or
instruction concerning use of the appliance by a
person responsible for their safety.
5. Do not use the motion doorbell in the following
areas that may cause deformation, malfunction,
or operational failure:
• under direct sunlight;
• areas exposed to grease or steam, such as
kitchens;
• near fire or heating devices;
• areas subject to extreme temperature
changes, such as next to air conditioners;
• areas with IR-opaque or reflective objects
that can block IR energy that are needed for
detection;
• areas where the temperature is affected by
strong illuminating objects (such as halogen
lights).
SAVE THESE INSTRUCTIONS
Battery
• CAUTION: Use only the battery indicated in this
manual. There may be a risk of explosion if a
wrong type of battery is used for the doorbell unit.
• Do not dispose of the battery in a fire. Check
with local waste management codes for special
disposal instructions.
• Do not open or mutilate the battery. Released
electrolyte is corrosive and may cause burns or
injury to the eyes or skin. The electrolyte may be
toxic if swallowed.
• Exercise care in handling battery in order not to
create a short circuit with conductive materials.
What’s in the box
Your product package contains the following
items. Save your sales receipt and original
packaging in the event warranty service is
necessary.
Audio Doorbell overview
1
2
3
4
6
5
1 – Microphone
2 – LED light
• Flashes when the doorbell is chimed or
in pairing mode.
3 – CHIME button
• Press to send a chime tone and
notification to the cordless handset
and telephone base.
4 – Speaker
5 – Wall mount cover
1
2
3
4
6
5
6– PAIR button
• Press and hold to enter pairing mode.
Before use
Install doorbell batteries
1. Use a slot type screwdriver to loosen the
screw at the bottom of the Audio Doorbell.
2. Pull the wall mount cover of the Audio
Doorbell downward, and then detach it
from the doorbell.
3. Insert the supplied batteries into the
battery compartment, and match the
polarity markings (+ and -) inside it.
Add and register a doorbell
Add your new VS013 doorbell to your
telephone base. Each new doorbell must be
registered with the VTech telephone system
before use.
Register a doorbell:
1. Make sure the doorbell is powered on
with batteries before registering it to the
telephone base.
2. Place your telephone base into pairing
mode as per the instructions in your
telephone user guide.
3. Press and hold the pair button on the
back of the doorbell until the LED light
flashes. The Audio Doorbell is now
registering to the telephone base.
Replacing a doorbell
If you have purchased this new VS013
accessory doorbell to replace an old doorbell,
you must deregister the registered doorbell
first, and then register this new doorbell to
your telephone base.
Deregister a doorbell or all doorbells:
• Refer to the User’s manual of your
telephone system to deregister a doorbell or
all doorbells.
User’s manual
Audio Doorbell Alkaline batteries
Screws for
wall mount
bracket
Anchors for
wall mount
bracket
VS013
Audio Doorbell
for use with compatible
VTech telephone system
For product support
please call: 1 300 369 193
Important safety instructions
When using your equipment, basic safety
precautions should always be followed to reduce the
risk of fire, electric shock and injury, including the
following:
1. Adult setup is required.
2. Do not place this product on unstable shelves,
stands, tables or other surfaces.
3. Children should be supervised to ensure that
they do not play with the product.
4. The product is not intended for use by persons
(including children) with reduced physical,
doorbelly or mental capabilities, or
lack of experience and knowledge, unless
they have been given supervision or
instruction concerning use of the appliance by a
person responsible for their safety.
5. Do not use the motion doorbell in the following
areas that may cause deformation, malfunction,
or operational failure:
• under direct sunlight;
• areas exposed to grease or steam, such as
kitchens;
• near fire or heating devices;
• areas subject to extreme temperature
changes, such as next to air conditioners;
• areas with IR-opaque or reflective objects
that can block IR energy that are needed for
detection;
• areas where the temperature is affected by
strong illuminating objects (such as halogen
lights).
SAVE THESE INSTRUCTIONS
Battery
• CAUTION: Use only the battery indicated in this
manual. There may be a risk of explosion if a
wrong type of battery is used for the doorbell unit.
• Do not dispose of the battery in a fire. Check
with local waste management codes for special
disposal instructions.
• Do not open or mutilate the battery. Released
electrolyte is corrosive and may cause burns or
injury to the eyes or skin. The electrolyte may be
toxic if swallowed.
• Exercise care in handling battery in order not to
create a short circuit with conductive materials.
What’s in the box
Your product package contains the following
items. Save your sales receipt and original
packaging in the event warranty service is
necessary.
Audio Doorbell overview
1
2
3
4
6
5
1 – Microphone
2 – LED light
• Flashes when the doorbell is chimed or
in pairing mode.
3 – CHIME button
• Press to send a chime tone and
notification to the cordless handset
and telephone base.
4 – Speaker
5 – Wall mount cover
1
2
3
4
6
5
6– PAIR button
• Press and hold to enter pairing mode.
Before use
Install doorbell batteries
1. Use a slot type screwdriver to loosen the
screw at the bottom of the Audio Doorbell.
2. Pull the wall mount cover of the Audio
Doorbell downward, and then detach it
from the doorbell.
3. Insert the supplied batteries into the
battery compartment, and match the
polarity markings (+ and -) inside it.
Add and register a doorbell
Add your new VS013 doorbell to your
telephone base. Each new doorbell must be
registered with the VTech telephone system
before use.
Register a doorbell:
1. Make sure the doorbell is powered on
with batteries before registering it to the
telephone base.
2. Place your telephone base into pairing
mode as per the instructions in your
telephone user guide.
3. Press and hold the pair button on the
back of the doorbell until the LED light
flashes. The Audio Doorbell is now
registering to the telephone base.
Replacing a doorbell
If you have purchased this new VS013
accessory doorbell to replace an old doorbell,
you must deregister the registered doorbell
first, and then register this new doorbell to
your telephone base.
Deregister a doorbell or all doorbells:
• Refer to the User’s manual of your
telephone system to deregister a doorbell or
all doorbells.
User’s manual
Audio Doorbell Alkaline batteries
Screws for
wall mount
bracket
Anchors for
wall mount
bracket
VS013
Audio Doorbell
for use with compatible
VTech telephone system
For product support
please call: 1 300 369 193
Important safety instructions
When using your equipment, basic safety
precautions should always be followed to reduce the
risk of fire, electric shock and injury, including the
following:
1. Adult setup is required.
2. Do not place this product on unstable shelves,
stands, tables or other surfaces.
3. Children should be supervised to ensure that
they do not play with the product.
4. The product is not intended for use by persons
(including children) with reduced physical,
doorbelly or mental capabilities, or
lack of experience and knowledge, unless
they have been given supervision or
instruction concerning use of the appliance by a
person responsible for their safety.
5. Do not use the motion doorbell in the following
areas that may cause deformation, malfunction,
or operational failure:
• under direct sunlight;
• areas exposed to grease or steam, such as
kitchens;
• near fire or heating devices;
• areas subject to extreme temperature
changes, such as next to air conditioners;
• areas with IR-opaque or reflective objects
that can block IR energy that are needed for
detection;
• areas where the temperature is affected by
strong illuminating objects (such as halogen
lights).
SAVE THESE INSTRUCTIONS
Battery
• CAUTION: Use only the battery indicated in this
manual. There may be a risk of explosion if a
wrong type of battery is used for the doorbell unit.
• Do not dispose of the battery in a fire. Check
with local waste management codes for special
disposal instructions.
• Do not open or mutilate the battery. Released
electrolyte is corrosive and may cause burns or
injury to the eyes or skin. The electrolyte may be
toxic if swallowed.
• Exercise care in handling battery in order not to
create a short circuit with conductive materials.
What’s in the box
Your product package contains the following
items. Save your sales receipt and original
packaging in the event warranty service is
necessary.
Audio Doorbell overview
1
2
3
4
6
5
1 – Microphone
2 – LED light
• Flashes when the doorbell is chimed or
in pairing mode.
3 – CHIME button
• Press to send a chime tone and
notification to the cordless handset
and telephone base.
4 – Speaker
5 – Wall mount cover
1
2
3
4
6
5
6– PAIR button
• Press and hold to enter pairing mode.
Before use
Install doorbell batteries
1. Use a slot type screwdriver to loosen the
screw at the bottom of the Audio Doorbell.
2. Pull the wall mount cover of the Audio
Doorbell downward, and then detach it
from the doorbell.
3. Insert the supplied batteries into the
battery compartment, and match the
polarity markings (+ and -) inside it.
Add and register a doorbell
Add your new VS013 doorbell to your
telephone base. Each new doorbell must be
registered with the VTech telephone system
before use.
Register a doorbell:
1. Make sure the doorbell is powered on
with batteries before registering it to the
telephone base.
2. Place your telephone base into pairing
mode as per the instructions in your
telephone user guide.
3. Press and hold the pair button on the
back of the doorbell until the LED light
flashes. The Audio Doorbell is now
registering to the telephone base.
Replacing a doorbell
If you have purchased this new VS013
accessory doorbell to replace an old doorbell,
you must deregister the registered doorbell
first, and then register this new doorbell to
your telephone base.
Deregister a doorbell or all doorbells:
• Refer to the User’s manual of your
telephone system to deregister a doorbell or
all doorbells.
User’s manual
Audio Doorbell Alkaline batteries
Screws for
wall mount
bracket
Anchors for
wall mount
bracket
VS013
Audio Doorbell
for use with compatible
VTech telephone system
For product support
please call: 1 300 369 193
Wall Mounting
Install Doorbell Wall Mount Cover
Attach the wall mount cover to the
wall:
1. Use a pencil to mark two holes on the
desired location. Then remove the wall
mount cover and drill two holes in the wall.
Check for reception strength before drilling
the holes.
2. If you drill the holes into a stud, go to
step 3.
-OR-
If you drill the holes into an object other
than a stud, insert the wall anchors into the
holes and tap gently on the ends with a
hammer until the wall anchors are flush
with the wall.
3. Align the holes on the wall mount cover
with the holes on the wall (or stud). Tighten
the screws into the holes to secure the wall
mount cover onto the wall.
Install Doorbell
Attach the doorbell to the wall mount
cover on the wall:
1. Align the doorbell with the slots on the wall
mount cover.
2. Attach the doorbell to the wall mount cover,
and then push the doorbell downward
gently until it is sealed tightly.
3. Tighten the screw into the threaded socket
at the bottom to secure.
General product care
Taking care of your doorbell
Your doorbell contains sophisticated electronic and
optical parts, so it must be treated with care.
Avoid rough treatment
Place the doorbell down gently. Save the original
packing materials to protect your doorbell if you ever
need to ship it.
Electrical storms
Electrical storms can sometimes cause power
surges harmful to electronic equipment. For your
own safety, take caution when using electrical
appliances during storms.
Cleaning your doorbell
Your doorbell has a durable plastic casing that
should retain its luster for many years. Clean it only
with a dry non-abrasive cloth. Do not use
dampened cloth or cleaning solvents of any kind.
Storage
When you are not going to use the doorbell for
some time, remove the battery from the doorbell.
Store the doorbell in a cool and dry place.
Frequently asked questions
Below are the questions most frequently asked
about the doorbell.
There is no
LED light
flashing on
the doorbell
when it is
pressed.
• Make sure the alkaline batteries
are installed.
• The doorbell may be
deregistered from your
telephone system. Refer to Add
and register a doorbell and
register the doorbell back.
• The doorbell may be out of
range. Move the doorbell closer
to your telephone system.
• If the previous suggestions
do not work, deregister all
devices and register them to the
telephone base again.
The doorbell
doesn’t work
with the
telephone
system
equipment.
Technical specifications
Frequency control Crystal controlled PLL
synthesizer
Transmit frequency 1881.792 MHz -
1897.344 MHz
Channels 10
Nominal effective
range
Actual operating range
may vary according to
environment conditions at
the time of use.
Power
requirements
2 x AA Alkaline battery
Disclaimer
This product is not designed for security purposes.
When properly installed and maintained, this
product may in some cases reduce the risk of
burglary, fire, robbery or other events occurring
without providing an alarm. VTech is not responsible
for losses, injury, or damage resulting from the use
of this product.
Customer service &
Product warranty
IMPORTANT
Please retain this booklet with your sales receipt as
proof of the date of purchase.
Customer Service
If you require assistance in operating this product
please call the TecHelp Information Line on
1300 369 193 or contact VTech by e-mail at:
tcpsuppor[email protected].
If you are trying to access a Telephone Network
Service and require assistance specifically related
to the network service or would like to subscribe to
the service, contact your service provider.
Voluntary Product Warranty
In addition to your Statutory Rights and subject
to the conditions below, VTech warrants that this
product will be free from any defect in materials or
workmanship under conditions of normal use for a
period of 12 months from date of purchase.
VTech do not warrant that the product will be free
from defects if defects are caused by an accident,
misuse, abuse, improper installation or operation,
vermin infestations, lack of reasonable care,
unauthorised modification, loss of parts, tampering
or attempted repair by a person not authorised by
VTech; or where the product has been damaged by
lightning or a mains power surge.
Where a valid claim is made under this Voluntary
Product Warranty, VTech will, at no cost to you,
repair or replace the product within a reasonable
time. Subject to your Statutory Rights, if your claim
under this Voluntary Product Warranty is not valid,
you may be charged a fee under this Voluntary
Product Warranty for the service and for any direct
costs associated with having the product delivered
for service.
To make a claim under this Voluntary Product
Warranty you must call the TecHelp Information
Line on 1300 369 193 or contact VTech by e-mail
Service Representative will inform you of the product
return process. You will need to ensure that:
You provide proof of purchase;
Your product is suitably packaged (original
packaging is not required); and
You have included all components from the original
purchase.
For your records
Date of purchase:
_______________________________
Place of purchase:
_______________________________
Serial number:
_______________________________
For Voluntary Product Warranty purposes proof of
purchase is required so please keep your receipt.
The benefits conferred by this Voluntary Product
Warranty are in addition to other rights and remedies
that are available to you under law, which cannot be
excluded. The processes for this Voluntary Product
Warranty in no way limit your rights which arise as a
result of your Statutory Rights.
This Voluntary Product Warranty is given by:
VTech Telecommunications (Australia) Pty Ltd ABN
70 136 672 627
Address: 24 Gilby Road, Mount Waverley 3149
IMPORTANT NOTE: THIS IS NOT A PRODUCT
RETURN OR SERVICE ADDRESS – PLEASE
CONTACT TECHELP BY PHONE OR EMAIL
FOR PRODUCT AND WARRANTY SUPPORT.
NO LIABILITY WILL BE ACCEPTED BY
VTECH FOR PRODUCTS RETURNED TO THIS
ADDRESS UNDER THIS VOLUNTARY PRODUCT
WARRANTY.
Phone number: 1300 369 193
Email address: tcpsupport_au@vtech.com
Statutory Rights
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
Vtech Telecommunications (Australia) Pty Ltd.
A member of THE VTECH GROUP OF COMPANIES.
VTech is a registered trademark of VTech Holdings Limited.
Specifications are subject to change without notice.
© 2018 VTech Telecommunications (Australia).
All rights reserved. Version 1 08/18.
Wall Mounting
Install Doorbell Wall Mount Cover
Attach the wall mount cover to the
wall:
1. Use a pencil to mark two holes on the
desired location. Then remove the wall
mount cover and drill two holes in the wall.
Check for reception strength before drilling
the holes.
2. If you drill the holes into a stud, go to
step 3.
-OR-
If you drill the holes into an object other
than a stud, insert the wall anchors into the
holes and tap gently on the ends with a
hammer until the wall anchors are flush
with the wall.
3. Align the holes on the wall mount cover
with the holes on the wall (or stud). Tighten
the screws into the holes to secure the wall
mount cover onto the wall.
Install Doorbell
Attach the doorbell to the wall mount
cover on the wall:
1. Align the doorbell with the slots on the wall
mount cover.
2. Attach the doorbell to the wall mount cover,
and then push the doorbell downward
gently until it is sealed tightly.
3. Tighten the screw into the threaded socket
at the bottom to secure.
General product care
Taking care of your doorbell
Your doorbell contains sophisticated electronic and
optical parts, so it must be treated with care.
Avoid rough treatment
Place the doorbell down gently. Save the original
packing materials to protect your doorbell if you ever
need to ship it.
Electrical storms
Electrical storms can sometimes cause power
surges harmful to electronic equipment. For your
own safety, take caution when using electrical
appliances during storms.
Cleaning your doorbell
Your doorbell has a durable plastic casing that
should retain its luster for many years. Clean it only
with a dry non-abrasive cloth. Do not use
dampened cloth or cleaning solvents of any kind.
Storage
When you are not going to use the doorbell for
some time, remove the battery from the doorbell.
Store the doorbell in a cool and dry place.
Frequently asked questions
Below are the questions most frequently asked
about the doorbell.
There is no
LED light
flashing on
the doorbell
when it is
pressed.
• Make sure the alkaline batteries
are installed.
• The doorbell may be
deregistered from your
telephone system. Refer to Add
and register a doorbell and
register the doorbell back.
• The doorbell may be out of
range. Move the doorbell closer
to your telephone system.
• If the previous suggestions
do not work, deregister all
devices and register them to the
telephone base again.
The doorbell
doesn’t work
with the
telephone
system
equipment.
Technical specifications
Frequency control Crystal controlled PLL
synthesizer
Transmit frequency 1881.792 MHz -
1897.344 MHz
Channels 10
Nominal effective
range
Actual operating range
may vary according to
environment conditions at
the time of use.
Power
requirements
2 x AA Alkaline battery
Disclaimer
This product is not designed for security purposes.
When properly installed and maintained, this
product may in some cases reduce the risk of
burglary, fire, robbery or other events occurring
without providing an alarm. VTech is not responsible
for losses, injury, or damage resulting from the use
of this product.
Customer service &
Product warranty
IMPORTANT
Please retain this booklet with your sales receipt as
proof of the date of purchase.
Customer Service
If you require assistance in operating this product
please call the TecHelp Information Line on
1300 369 193 or contact VTech by e-mail at:
tcpsuppor[email protected].
If you are trying to access a Telephone Network
Service and require assistance specifically related
to the network service or would like to subscribe to
the service, contact your service provider.
Voluntary Product Warranty
In addition to your Statutory Rights and subject
to the conditions below, VTech warrants that this
product will be free from any defect in materials or
workmanship under conditions of normal use for a
period of 12 months from date of purchase.
VTech do not warrant that the product will be free
from defects if defects are caused by an accident,
misuse, abuse, improper installation or operation,
vermin infestations, lack of reasonable care,
unauthorised modification, loss of parts, tampering
or attempted repair by a person not authorised by
VTech; or where the product has been damaged by
lightning or a mains power surge.
Where a valid claim is made under this Voluntary
Product Warranty, VTech will, at no cost to you,
repair or replace the product within a reasonable
time. Subject to your Statutory Rights, if your claim
under this Voluntary Product Warranty is not valid,
you may be charged a fee under this Voluntary
Product Warranty for the service and for any direct
costs associated with having the product delivered
for service.
To make a claim under this Voluntary Product
Warranty you must call the TecHelp Information
Line on 1300 369 193 or contact VTech by e-mail
Service Representative will inform you of the product
return process. You will need to ensure that:
You provide proof of purchase;
Your product is suitably packaged (original
packaging is not required); and
You have included all components from the original
purchase.
For your records
Date of purchase:
_______________________________
Place of purchase:
_______________________________
Serial number:
_______________________________
For Voluntary Product Warranty purposes proof of
purchase is required so please keep your receipt.
The benefits conferred by this Voluntary Product
Warranty are in addition to other rights and remedies
that are available to you under law, which cannot be
excluded. The processes for this Voluntary Product
Warranty in no way limit your rights which arise as a
result of your Statutory Rights.
This Voluntary Product Warranty is given by:
VTech Telecommunications (Australia) Pty Ltd ABN
70 136 672 627
Address: 24 Gilby Road, Mount Waverley 3149
IMPORTANT NOTE: THIS IS NOT A PRODUCT
RETURN OR SERVICE ADDRESS – PLEASE
CONTACT TECHELP BY PHONE OR EMAIL
FOR PRODUCT AND WARRANTY SUPPORT.
NO LIABILITY WILL BE ACCEPTED BY
VTECH FOR PRODUCTS RETURNED TO THIS
ADDRESS UNDER THIS VOLUNTARY PRODUCT
WARRANTY.
Phone number: 1300 369 193
Email address: tcpsupport_au@vtech.com
Statutory Rights
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
Vtech Telecommunications (Australia) Pty Ltd.
A member of THE VTECH GROUP OF COMPANIES.
VTech is a registered trademark of VTech Holdings Limited.
Specifications are subject to change without notice.
© 2018 VTech Telecommunications (Australia).
All rights reserved. Version 1 08/18.
Wall Mounting
Install Doorbell Wall Mount Cover
Attach the wall mount cover to the
wall:
1. Use a pencil to mark two holes on the
desired location. Then remove the wall
mount cover and drill two holes in the wall.
Check for reception strength before drilling
the holes.
2. If you drill the holes into a stud, go to
step 3.
-OR-
If you drill the holes into an object other
than a stud, insert the wall anchors into the
holes and tap gently on the ends with a
hammer until the wall anchors are flush
with the wall.
3. Align the holes on the wall mount cover
with the holes on the wall (or stud). Tighten
the screws into the holes to secure the wall
mount cover onto the wall.
Install Doorbell
Attach the doorbell to the wall mount
cover on the wall:
1. Align the doorbell with the slots on the wall
mount cover.
2. Attach the doorbell to the wall mount cover,
and then push the doorbell downward
gently until it is sealed tightly.
3. Tighten the screw into the threaded socket
at the bottom to secure.
General product care
Taking care of your doorbell
Your doorbell contains sophisticated electronic and
optical parts, so it must be treated with care.
Avoid rough treatment
Place the doorbell down gently. Save the original
packing materials to protect your doorbell if you ever
need to ship it.
Electrical storms
Electrical storms can sometimes cause power
surges harmful to electronic equipment. For your
own safety, take caution when using electrical
appliances during storms.
Cleaning your doorbell
Your doorbell has a durable plastic casing that
should retain its luster for many years. Clean it only
with a dry non-abrasive cloth. Do not use
dampened cloth or cleaning solvents of any kind.
Storage
When you are not going to use the doorbell for
some time, remove the battery from the doorbell.
Store the doorbell in a cool and dry place.
Frequently asked questions
Below are the questions most frequently asked
about the doorbell.
There is no
LED light
flashing on
the doorbell
when it is
pressed.
• Make sure the alkaline batteries
are installed.
• The doorbell may be
deregistered from your
telephone system. Refer to Add
and register a doorbell and
register the doorbell back.
• The doorbell may be out of
range. Move the doorbell closer
to your telephone system.
• If the previous suggestions
do not work, deregister all
devices and register them to the
telephone base again.
The doorbell
doesn’t work
with the
telephone
system
equipment.
Technical specifications
Frequency control Crystal controlled PLL
synthesizer
Transmit frequency 1881.792 MHz -
1897.344 MHz
Channels 10
Nominal effective
range
Actual operating range
may vary according to
environment conditions at
the time of use.
Power
requirements
2 x AA Alkaline battery
Disclaimer
This product is not designed for security purposes.
When properly installed and maintained, this
product may in some cases reduce the risk of
burglary, fire, robbery or other events occurring
without providing an alarm. VTech is not responsible
for losses, injury, or damage resulting from the use
of this product.
Customer service &
Product warranty
IMPORTANT
Please retain this booklet with your sales receipt as
proof of the date of purchase.
Customer Service
If you require assistance in operating this product
please call the TecHelp Information Line on
1300 369 193 or contact VTech by e-mail at:
tcpsuppor[email protected].
If you are trying to access a Telephone Network
Service and require assistance specifically related
to the network service or would like to subscribe to
the service, contact your service provider.
Voluntary Product Warranty
In addition to your Statutory Rights and subject
to the conditions below, VTech warrants that this
product will be free from any defect in materials or
workmanship under conditions of normal use for a
period of 12 months from date of purchase.
VTech do not warrant that the product will be free
from defects if defects are caused by an accident,
misuse, abuse, improper installation or operation,
vermin infestations, lack of reasonable care,
unauthorised modification, loss of parts, tampering
or attempted repair by a person not authorised by
VTech; or where the product has been damaged by
lightning or a mains power surge.
Where a valid claim is made under this Voluntary
Product Warranty, VTech will, at no cost to you,
repair or replace the product within a reasonable
time. Subject to your Statutory Rights, if your claim
under this Voluntary Product Warranty is not valid,
you may be charged a fee under this Voluntary
Product Warranty for the service and for any direct
costs associated with having the product delivered
for service.
To make a claim under this Voluntary Product
Warranty you must call the TecHelp Information
Line on 1300 369 193 or contact VTech by e-mail
Service Representative will inform you of the product
return process. You will need to ensure that:
You provide proof of purchase;
Your product is suitably packaged (original
packaging is not required); and
You have included all components from the original
purchase.
For your records
Date of purchase:
_______________________________
Place of purchase:
_______________________________
Serial number:
_______________________________
For Voluntary Product Warranty purposes proof of
purchase is required so please keep your receipt.
The benefits conferred by this Voluntary Product
Warranty are in addition to other rights and remedies
that are available to you under law, which cannot be
excluded. The processes for this Voluntary Product
Warranty in no way limit your rights which arise as a
result of your Statutory Rights.
This Voluntary Product Warranty is given by:
VTech Telecommunications (Australia) Pty Ltd ABN
70 136 672 627
Address: 24 Gilby Road, Mount Waverley 3149
IMPORTANT NOTE: THIS IS NOT A PRODUCT
RETURN OR SERVICE ADDRESS – PLEASE
CONTACT TECHELP BY PHONE OR EMAIL
FOR PRODUCT AND WARRANTY SUPPORT.
NO LIABILITY WILL BE ACCEPTED BY
VTECH FOR PRODUCTS RETURNED TO THIS
ADDRESS UNDER THIS VOLUNTARY PRODUCT
WARRANTY.
Phone number: 1300 369 193
Email address: tcpsupport_au@vtech.com
Statutory Rights
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
Vtech Telecommunications (Australia) Pty Ltd.
A member of THE VTECH GROUP OF COMPANIES.
VTech is a registered trademark of VTech Holdings Limited.
Specifications are subject to change without notice.
© 2018 VTech Telecommunications (Australia).
All rights reserved. Version 1 08/18.
Wall Mounting
Install Doorbell Wall Mount Cover
Attach the wall mount cover to the
wall:
1. Use a pencil to mark two holes on the
desired location. Then remove the wall
mount cover and drill two holes in the wall.
Check for reception strength before drilling
the holes.
2. If you drill the holes into a stud, go to
step 3.
-OR-
If you drill the holes into an object other
than a stud, insert the wall anchors into the
holes and tap gently on the ends with a
hammer until the wall anchors are flush
with the wall.
3. Align the holes on the wall mount cover
with the holes on the wall (or stud). Tighten
the screws into the holes to secure the wall
mount cover onto the wall.
Install Doorbell
Attach the doorbell to the wall mount
cover on the wall:
1. Align the doorbell with the slots on the wall
mount cover.
2. Attach the doorbell to the wall mount cover,
and then push the doorbell downward
gently until it is sealed tightly.
3. Tighten the screw into the threaded socket
at the bottom to secure.
General product care
Taking care of your doorbell
Your doorbell contains sophisticated electronic and
optical parts, so it must be treated with care.
Avoid rough treatment
Place the doorbell down gently. Save the original
packing materials to protect your doorbell if you ever
need to ship it.
Electrical storms
Electrical storms can sometimes cause power
surges harmful to electronic equipment. For your
own safety, take caution when using electrical
appliances during storms.
Cleaning your doorbell
Your doorbell has a durable plastic casing that
should retain its luster for many years. Clean it only
with a dry non-abrasive cloth. Do not use
dampened cloth or cleaning solvents of any kind.
Storage
When you are not going to use the doorbell for
some time, remove the battery from the doorbell.
Store the doorbell in a cool and dry place.
Frequently asked questions
Below are the questions most frequently asked
about the doorbell.
There is no
LED light
flashing on
the doorbell
when it is
pressed.
• Make sure the alkaline batteries
are installed.
• The doorbell may be
deregistered from your
telephone system. Refer to Add
and register a doorbell and
register the doorbell back.
• The doorbell may be out of
range. Move the doorbell closer
to your telephone system.
• If the previous suggestions
do not work, deregister all
devices and register them to the
telephone base again.
The doorbell
doesn’t work
with the
telephone
system
equipment.
Technical specifications
Frequency control Crystal controlled PLL
synthesizer
Transmit frequency 1881.792 MHz -
1897.344 MHz
Channels 10
Nominal effective
range
Actual operating range
may vary according to
environment conditions at
the time of use.
Power
requirements
2 x AA Alkaline battery
Disclaimer
This product is not designed for security purposes.
When properly installed and maintained, this
product may in some cases reduce the risk of
burglary, fire, robbery or other events occurring
without providing an alarm. VTech is not responsible
for losses, injury, or damage resulting from the use
of this product.
Customer service &
Product warranty
IMPORTANT
Please retain this booklet with your sales receipt as
proof of the date of purchase.
Customer Service
If you require assistance in operating this product
please call the TecHelp Information Line on
1300 369 193 or contact VTech by e-mail at:
tcpsuppor[email protected].
If you are trying to access a Telephone Network
Service and require assistance specifically related
to the network service or would like to subscribe to
the service, contact your service provider.
Voluntary Product Warranty
In addition to your Statutory Rights and subject
to the conditions below, VTech warrants that this
product will be free from any defect in materials or
workmanship under conditions of normal use for a
period of 12 months from date of purchase.
VTech do not warrant that the product will be free
from defects if defects are caused by an accident,
misuse, abuse, improper installation or operation,
vermin infestations, lack of reasonable care,
unauthorised modification, loss of parts, tampering
or attempted repair by a person not authorised by
VTech; or where the product has been damaged by
lightning or a mains power surge.
Where a valid claim is made under this Voluntary
Product Warranty, VTech will, at no cost to you,
repair or replace the product within a reasonable
time. Subject to your Statutory Rights, if your claim
under this Voluntary Product Warranty is not valid,
you may be charged a fee under this Voluntary
Product Warranty for the service and for any direct
costs associated with having the product delivered
for service.
To make a claim under this Voluntary Product
Warranty you must call the TecHelp Information
Line on 1300 369 193 or contact VTech by e-mail
Service Representative will inform you of the product
return process. You will need to ensure that:
You provide proof of purchase;
Your product is suitably packaged (original
packaging is not required); and
You have included all components from the original
purchase.
For your records
Date of purchase:
_______________________________
Place of purchase:
_______________________________
Serial number:
_______________________________
For Voluntary Product Warranty purposes proof of
purchase is required so please keep your receipt.
The benefits conferred by this Voluntary Product
Warranty are in addition to other rights and remedies
that are available to you under law, which cannot be
excluded. The processes for this Voluntary Product
Warranty in no way limit your rights which arise as a
result of your Statutory Rights.
This Voluntary Product Warranty is given by:
VTech Telecommunications (Australia) Pty Ltd ABN
70 136 672 627
Address: 24 Gilby Road, Mount Waverley 3149
IMPORTANT NOTE: THIS IS NOT A PRODUCT
RETURN OR SERVICE ADDRESS – PLEASE
CONTACT TECHELP BY PHONE OR EMAIL
FOR PRODUCT AND WARRANTY SUPPORT.
NO LIABILITY WILL BE ACCEPTED BY
VTECH FOR PRODUCTS RETURNED TO THIS
ADDRESS UNDER THIS VOLUNTARY PRODUCT
WARRANTY.
Phone number: 1300 369 193
Email address: tcpsupport_au@vtech.com
Statutory Rights
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
Vtech Telecommunications (Australia) Pty Ltd.
A member of THE VTECH GROUP OF COMPANIES.
VTech is a registered trademark of VTech Holdings Limited.
Specifications are subject to change without notice.
© 2018 VTech Telecommunications (Australia).
All rights reserved. Version 1 08/18.
Wall Mounting
Install Doorbell Wall Mount Cover
Attach the wall mount cover to the
wall:
1. Use a pencil to mark two holes on the
desired location. Then remove the wall
mount cover and drill two holes in the wall.
Check for reception strength before drilling
the holes.
2. If you drill the holes into a stud, go to
step 3.
-OR-
If you drill the holes into an object other
than a stud, insert the wall anchors into the
holes and tap gently on the ends with a
hammer until the wall anchors are flush
with the wall.
3. Align the holes on the wall mount cover
with the holes on the wall (or stud). Tighten
the screws into the holes to secure the wall
mount cover onto the wall.
Install Doorbell
Attach the doorbell to the wall mount
cover on the wall:
1. Align the doorbell with the slots on the wall
mount cover.
2. Attach the doorbell to the wall mount cover,
and then push the doorbell downward
gently until it is sealed tightly.
3. Tighten the screw into the threaded socket
at the bottom to secure.
General product care
Taking care of your doorbell
Your doorbell contains sophisticated electronic and
optical parts, so it must be treated with care.
Avoid rough treatment
Place the doorbell down gently. Save the original
packing materials to protect your doorbell if you ever
need to ship it.
Electrical storms
Electrical storms can sometimes cause power
surges harmful to electronic equipment. For your
own safety, take caution when using electrical
appliances during storms.
Cleaning your doorbell
Your doorbell has a durable plastic casing that
should retain its luster for many years. Clean it only
with a dry non-abrasive cloth. Do not use
dampened cloth or cleaning solvents of any kind.
Storage
When you are not going to use the doorbell for
some time, remove the battery from the doorbell.
Store the doorbell in a cool and dry place.
Frequently asked questions
Below are the questions most frequently asked
about the doorbell.
There is no
LED light
flashing on
the doorbell
when it is
pressed.
• Make sure the alkaline batteries
are installed.
• The doorbell may be
deregistered from your
telephone system. Refer to Add
and register a doorbell and
register the doorbell back.
• The doorbell may be out of
range. Move the doorbell closer
to your telephone system.
• If the previous suggestions
do not work, deregister all
devices and register them to the
telephone base again.
The doorbell
doesn’t work
with the
telephone
system
equipment.
Technical specifications
Frequency control Crystal controlled PLL
synthesizer
Transmit frequency 1881.792 MHz -
1897.344 MHz
Channels 10
Nominal effective
range
Actual operating range
may vary according to
environment conditions at
the time of use.
Power
requirements
2 x AA Alkaline battery
Disclaimer
This product is not designed for security purposes.
When properly installed and maintained, this
product may in some cases reduce the risk of
burglary, fire, robbery or other events occurring
without providing an alarm. VTech is not responsible
for losses, injury, or damage resulting from the use
of this product.
Customer service &
Product warranty
IMPORTANT
Please retain this booklet with your sales receipt as
proof of the date of purchase.
Customer Service
If you require assistance in operating this product
please call the TecHelp Information Line on
1300 369 193 or contact VTech by e-mail at:
tcpsuppor[email protected].
If you are trying to access a Telephone Network
Service and require assistance specifically related
to the network service or would like to subscribe to
the service, contact your service provider.
Voluntary Product Warranty
In addition to your Statutory Rights and subject
to the conditions below, VTech warrants that this
product will be free from any defect in materials or
workmanship under conditions of normal use for a
period of 12 months from date of purchase.
VTech do not warrant that the product will be free
from defects if defects are caused by an accident,
misuse, abuse, improper installation or operation,
vermin infestations, lack of reasonable care,
unauthorised modification, loss of parts, tampering
or attempted repair by a person not authorised by
VTech; or where the product has been damaged by
lightning or a mains power surge.
Where a valid claim is made under this Voluntary
Product Warranty, VTech will, at no cost to you,
repair or replace the product within a reasonable
time. Subject to your Statutory Rights, if your claim
under this Voluntary Product Warranty is not valid,
you may be charged a fee under this Voluntary
Product Warranty for the service and for any direct
costs associated with having the product delivered
for service.
To make a claim under this Voluntary Product
Warranty you must call the TecHelp Information
Line on 1300 369 193 or contact VTech by e-mail
Service Representative will inform you of the product
return process. You will need to ensure that:
You provide proof of purchase;
Your product is suitably packaged (original
packaging is not required); and
You have included all components from the original
purchase.
For your records
Date of purchase:
_______________________________
Place of purchase:
_______________________________
Serial number:
_______________________________
For Voluntary Product Warranty purposes proof of
purchase is required so please keep your receipt.
The benefits conferred by this Voluntary Product
Warranty are in addition to other rights and remedies
that are available to you under law, which cannot be
excluded. The processes for this Voluntary Product
Warranty in no way limit your rights which arise as a
result of your Statutory Rights.
This Voluntary Product Warranty is given by:
VTech Telecommunications (Australia) Pty Ltd ABN
70 136 672 627
Address: 24 Gilby Road, Mount Waverley 3149
IMPORTANT NOTE: THIS IS NOT A PRODUCT
RETURN OR SERVICE ADDRESS – PLEASE
CONTACT TECHELP BY PHONE OR EMAIL
FOR PRODUCT AND WARRANTY SUPPORT.
NO LIABILITY WILL BE ACCEPTED BY
VTECH FOR PRODUCTS RETURNED TO THIS
ADDRESS UNDER THIS VOLUNTARY PRODUCT
WARRANTY.
Phone number: 1300 369 193
Email address: tcpsupport_au@vtech.com
Statutory Rights
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
Vtech Telecommunications (Australia) Pty Ltd.
A member of THE VTECH GROUP OF COMPANIES.
VTech is a registered trademark of VTech Holdings Limited.
Specifications are subject to change without notice.
© 2018 VTech Telecommunications (Australia).
All rights reserved. Version 1 08/18.
Wall Mounting
Install Doorbell Wall Mount Cover
Attach the wall mount cover to the
wall:
1. Use a pencil to mark two holes on the
desired location. Then remove the wall
mount cover and drill two holes in the wall.
Check for reception strength before drilling
the holes.
2. If you drill the holes into a stud, go to
step 3.
-OR-
If you drill the holes into an object other
than a stud, insert the wall anchors into the
holes and tap gently on the ends with a
hammer until the wall anchors are flush
with the wall.
3. Align the holes on the wall mount cover
with the holes on the wall (or stud). Tighten
the screws into the holes to secure the wall
mount cover onto the wall.
Install Doorbell
Attach the doorbell to the wall mount
cover on the wall:
1. Align the doorbell with the slots on the wall
mount cover.
2. Attach the doorbell to the wall mount cover,
and then push the doorbell downward
gently until it is sealed tightly.
3. Tighten the screw into the threaded socket
at the bottom to secure.
General product care
Taking care of your doorbell
Your doorbell contains sophisticated electronic and
optical parts, so it must be treated with care.
Avoid rough treatment
Place the doorbell down gently. Save the original
packing materials to protect your doorbell if you ever
need to ship it.
Electrical storms
Electrical storms can sometimes cause power
surges harmful to electronic equipment. For your
own safety, take caution when using electrical
appliances during storms.
Cleaning your doorbell
Your doorbell has a durable plastic casing that
should retain its luster for many years. Clean it only
with a dry non-abrasive cloth. Do not use
dampened cloth or cleaning solvents of any kind.
Storage
When you are not going to use the doorbell for
some time, remove the battery from the doorbell.
Store the doorbell in a cool and dry place.
Frequently asked questions
Below are the questions most frequently asked
about the doorbell.
There is no
LED light
flashing on
the doorbell
when it is
pressed.
• Make sure the alkaline batteries
are installed.
• The doorbell may be
deregistered from your
telephone system. Refer to Add
and register a doorbell and
register the doorbell back.
• The doorbell may be out of
range. Move the doorbell closer
to your telephone system.
• If the previous suggestions
do not work, deregister all
devices and register them to the
telephone base again.
The doorbell
doesn’t work
with the
telephone
system
equipment.
Technical specifications
Frequency control Crystal controlled PLL
synthesizer
Transmit frequency 1881.792 MHz -
1897.344 MHz
Channels 10
Nominal effective
range
Actual operating range
may vary according to
environment conditions at
the time of use.
Power
requirements
2 x AA Alkaline battery
Disclaimer
This product is not designed for security purposes.
When properly installed and maintained, this
product may in some cases reduce the risk of
burglary, fire, robbery or other events occurring
without providing an alarm. VTech is not responsible
for losses, injury, or damage resulting from the use
of this product.
Customer service &
Product warranty
IMPORTANT
Please retain this booklet with your sales receipt as
proof of the date of purchase.
Customer Service
If you require assistance in operating this product
please call the TecHelp Information Line on
1300 369 193 or contact VTech by e-mail at:
tcpsuppor[email protected].
If you are trying to access a Telephone Network
Service and require assistance specifically related
to the network service or would like to subscribe to
the service, contact your service provider.
Voluntary Product Warranty
In addition to your Statutory Rights and subject
to the conditions below, VTech warrants that this
product will be free from any defect in materials or
workmanship under conditions of normal use for a
period of 12 months from date of purchase.
VTech do not warrant that the product will be free
from defects if defects are caused by an accident,
misuse, abuse, improper installation or operation,
vermin infestations, lack of reasonable care,
unauthorised modification, loss of parts, tampering
or attempted repair by a person not authorised by
VTech; or where the product has been damaged by
lightning or a mains power surge.
Where a valid claim is made under this Voluntary
Product Warranty, VTech will, at no cost to you,
repair or replace the product within a reasonable
time. Subject to your Statutory Rights, if your claim
under this Voluntary Product Warranty is not valid,
you may be charged a fee under this Voluntary
Product Warranty for the service and for any direct
costs associated with having the product delivered
for service.
To make a claim under this Voluntary Product
Warranty you must call the TecHelp Information
Line on 1300 369 193 or contact VTech by e-mail
Service Representative will inform you of the product
return process. You will need to ensure that:
You provide proof of purchase;
Your product is suitably packaged (original
packaging is not required); and
You have included all components from the original
purchase.
For your records
Date of purchase:
_______________________________
Place of purchase:
_______________________________
Serial number:
_______________________________
For Voluntary Product Warranty purposes proof of
purchase is required so please keep your receipt.
The benefits conferred by this Voluntary Product
Warranty are in addition to other rights and remedies
that are available to you under law, which cannot be
excluded. The processes for this Voluntary Product
Warranty in no way limit your rights which arise as a
result of your Statutory Rights.
This Voluntary Product Warranty is given by:
VTech Telecommunications (Australia) Pty Ltd ABN
70 136 672 627
Address: 24 Gilby Road, Mount Waverley 3149
IMPORTANT NOTE: THIS IS NOT A PRODUCT
RETURN OR SERVICE ADDRESS – PLEASE
CONTACT TECHELP BY PHONE OR EMAIL
FOR PRODUCT AND WARRANTY SUPPORT.
NO LIABILITY WILL BE ACCEPTED BY
VTECH FOR PRODUCTS RETURNED TO THIS
ADDRESS UNDER THIS VOLUNTARY PRODUCT
WARRANTY.
Phone number: 1300 369 193
Email address: tcpsuppor[email protected]
Statutory Rights
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
Vtech Telecommunications (Australia) Pty Ltd.
A member of THE VTECH GROUP OF COMPANIES.
VTech is a registered trademark of VTech Holdings Limited.
Specifications are subject to change without notice.
© 2018 VTech Telecommunications (Australia).
All rights reserved. Version 1 08/18.
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