
Symptom Cause Do this
1Outdoor coming to the residence is
cold.
• Air cools down in the ducts in the attic.
• The heat recover cell is frozen,so extract air cannot
heat outdoor air.
• The post-heating radiator does not work.
• The extract air filter or cell has clogged up.
• The basic ventilation adjustment has not been done.
• Check the insulation in the ducts in the attic.
• If the heat recovery cell is frozen, check the setpoint for freezing
protection.You can raise the setpoint for freezing protection by 1
or 2 °C,or you can bend the sensor closer to the cell,which makes
the supply air fan stop earlier. See section 3.23 in the Operating
instructions for control panel.Melt the cell before closing the door.
• If the post-heating radiator does not work, check if the operation is
prevented by the thermal overload protector:press the reset button of
the thermal overload protector and measure supply air temperature
inside the unit when the door is closed. If the radiator does not work
after these steps, contact a maintenance shop.
• Check the cleanliness of the filters and the heat recovery cell.
2The supply air fan keeps stopping. • Defrost of the heat recovery cell is in operation.
NOTE! If you lower the setpoint too much, the cell may
freeze.See item 1.
• The fan stops more seldom and the efficiency of the heat recovery cells
improves when the setpoint is lowered by 1 or 2 °C. See section 3.22 in
the Operating instructions for control panel.
3The supply air fan stops and starts
too often.
• The difference between the stopping and starting
temperatures is too small.
• The preheating radiator does not work.
• Raise the difference between the stopping and starting temperatures
by 1 or 2 °C to make the interval between the stopping and starting of
the supply air fan longer.See sections 3.22 and 3.23 in the Operating
instructions for control panel.
• If the post-heating radiator does not work, check if the operation is
prevented by the thermal overload protector:press the reset button of
the thermal overload protector and measure supply air temperature
inside the unit before the heat recovery cell when the door is closed.
If the radiator does not work after these steps,contact a maintenance
shop.
4The maintenance reminder symbol
( ) is shown in the display and the
unit operates otherwise normally.
• The maintenance reminder lights up the maintenance
reminder symbol in the main display of the controller
at intervals of circa 4 months (factory setting).
• You can change the interval. See section 3.21 in the
Operating instructions for control panel.
• Check the cleanliness of the filters and the unit, and clean or replace
the filters when needed.Also check the external grille.
• Acknowledge the maintenance reminder symbol to make it disappear.
See section 3.10 in the Operating instructions for control panel.
5"Faulty exhaust air sensor" text is
shown in the display and the unit is
stopped.
• There is a fault in the extract air sensor. • Contact a maintenance shop: check the sensor mounting and replace
the sensor if needed.
6"Faulty supply air sensor" text is shown
in the display and the unit is stopped.
• There is a fault in the supply air sensor. • Contact a maintenance shop: check the sensor mounting and replace
the sensor if needed.
7"Faulty indoor air sensor" text is shown
in the display and the unit is stopped.
• There is a fault in the freezing protection sensor. • Contact a maintenance shop: check the sensor mounting and replace
the sensor if needed.
8"Faulty outdoor air sensor" text is
shown in the display and the unit is
stopped.
• There is a fault in the outdoor air sensor. • Contact a maintenance shop: check the sensor mounting and replace
the sensor if needed.
9"Bus fault" text is shown in the display
and the unit operates at speed 1
(check fan speed).
• There is a wiring mistake in the carbon dioxide sensor,
control panel or humidity sensor
• Contact a maintenance shop.The connections have to be checked and
repaired if needed.
10 "Freezing risk" text is shown in the
display and the unit is stopped.
• Defrost of the water-circulating radiator is on.
NOTE! If there is no antifreezing compound in the
water of the radiator, the radiator is at a risk of
freezing.
• Immediately sort out the situation.Ask the maintenance shop if there
is any antifreezing compound in the radiator. Check if the circulating
pump is broken,the boiler off or similar.It is possible that the situation
reverts to normal by itself when supply air temperature exceeds 10
degrees,but do not wait to see if this happens.
11 Desired automatic adjustment does
not stay on.
• There is a fault in the humidity or carbon dioxide
sensor. One of the sensors is broken or missing.
• Contact a maintenance shop.The sensor mounting and connections
have to be checked. (Sensors are options.)
12 The unit is not running,the fans do
not rotate and there are no indicator
lights in the control panel.
• The door switch may be broken or the door is not
properly closed.
• No electricity is coming to the unit.A fuse may have
blown.
• The glass-tube fuse protecting the electronics inside
the unit may have blown. (The fuse is located in the
control card behind the protective plate.)
• Check the door switch and the fuses.The unit has a T800 mA glass-tube
fuse.
• When needed, contact a maintenance shop (for checking the glass-
tube fuse,for instance).
13 The unit does not obey the control
panel.
• Detach the power supply fuse in the distribution panel or switch off the
circuit breaker.Wait for 30 seconds and put the fuse back, or switch the
circuit breaker back on. If this does not help, contact a maintenance
shop.
14 "Carbon dioxide alarm" text is shown
in the display and the unit is stopped.
• Carbon dioxide alarm. Carbon dioxide content has
exceeded 5000 PPM for two minutes.May be caused
by a fire, for instance.
• If there is a fire,take necessary action.
• To get the unit back in operation,detach the plug from the wall, wait for
30 seconds and put the plug back.
15 The filter guard symbol ( ) is shown
in the display and the unit operates
otherwise normally.
• T he pressure of the filter guard (pressure difference
switch) has risen above the setpoint.
• Check the cleanliness of the filters and the unit, and clean or replace
the filters when needed.
If there has been a power failure, the unit starts at minimum fan speed.All the other adjustments
and setpoints selected remain in the memory of the unit.
16
Vallox
280SE TROUBLESHOOTING
TROUBLESHOOTING