Valor Heartbeat OXYSAFE 2 User manual

600B687/10
OWNER’S GUIDE
THIS APPLIANCE IS FOR USE WITH NATURAL GAS (G20)
THIS APPLIANCE IS FOR USE IN THE UNITED KINGDOM (GB) AND THE
REPUBLIC OF IRELAND (IE) ONLY.
This guide is intended to help you care for your Valor gas fire. Please read thoroughly
before using and keep for future reference
We trust that this guide gives sufficient details to enable the your appliance to be
operated and maintained satisfactorily. However, if further information is required, our
Valor Technical Helpline will be pleased to help.
Please telephone [phone] (National call rates apply).
This guide to be left with the owner
© Valor Heating
Heartbeat
HeartbeatHeartbeat
Heartbeat
OXYSAFE 2
MODEL 339
(GC No. 32-032-29)
LIVE FUEL EFFECT
GAS FIRE

OWNER’S GUIDE
Page 2
Safety First.
Valor fires are CE Approved and designed to meet the appropriate British Standards and
Safety Marks.
Quality and Excellence at the heart of every Valor fire.
All Valor fires are manufactured to the highest standards of quality and excellence and
are manufactured under a BS EN ISO 9001 quality system accepted by the British
Standards Institute.
The Highest Standards
Valor is a member of the Society of British Gas Industries which works to ensure high
standards of safety, quality and performance.
Careful Installation
Valor is a CORGI registered company. All our gas fires must be
installed by a competent CORGI Registered Installer in accordance
with our Installer Guide and should not be fitted directly on to a
carpet or floor of combustible material.
Valor Heating, Erdington, Birmingham B24 9QP
www.valor.co.uk
Because our policy is one of constant development and improvement, details may vary
slightly from those given in this publication

OWNER’S GUIDE
Page 3
LIST OF CONTENTS
SAFETY ..............................................................................................................................3
APPLIANCE DIMENSIONS............................................................................................5
OPERATING YOUR FIRE ..............................................................................................6
CLEANING ........................................................................................................................8
MAINTENANCE ............................................................................................................ 10
CUSTOMER CARE
Thank you for choosing Valor.
All Valor gas fires are designed to meet the most stringent quality, performance and
safety requirements to provide our customers with many years’ trouble-free service.
Your owner guide aims to improve your understanding and appreciation of your Valor
gas fire by providing simple and informative instructions to ensure that you benefit from
the excellent performance and features it has to offer.
If you require further assistance or any advice about gas in general,
the Valor Technical Helpline will be pleased to help.
Please telephone [phone] (National call rates apply in the United Kingdom).
SAFETY
IF YOU SMELL GAS
DON’T SMOKE
EXTINGUISH ALL NAKED FLAMES
DON’T TURN ELECTRICAL SWITCHES ON OR OFF
TURN OFF THE GAS SUPPLY AT THE METER
OPEN DOORS AND WINDOWS TO GET RID OF THE GAS
IMMEDIATELY CALL THE GAS EMERGENCY SERVICE – SEE YOUR
LOCAL TELEPHONE DIRECTORY

OWNER’S GUIDE
Page 4
DO
•Have the fire installed by a competent person. In the United Kingdom, installation
must be in accordance with the latest edition of the Gas Safety (installation & use)
Regulations. In the Republic of Ireland, installation must be in accordance with all
national and local regulations in force.
•Have the chimney swept prior to installation if it was previously used for solid fuel.
•Have the fire installed in accordance with the installation instructions
•Provide a
minimum
clearance as
shown in graph
1 above the top
of the outer
case to any
shelf made of
wood or other
combustible
material.
•Provide a
suitable guard
which
complies with
BS 6539 or
6778 for the protection of young children, the elderly and the infirm. Such a guard is
also recommended for the protection of pet animals. (Although this fire conforms to all
the applicable standards, it is a heating appliance and certain parts of its surface will
become hot.)
The glass panel & apron together act as a fireguard conforming to BS1945:1971 and
satisfy the Heating Appliance (Fireguard) (Safety) Regulations 1991.
•Wait three minutes before attempting to relight if the fire is switched off or the flames
are extinguished for any reason. (Your fire is fitted with a safety device that will
automatically shut off the gas supply to the fire if, for any reason, the flames go out.)
•Get advice about the suitability of any wall covering near your fire. Soft wall coverings
(e.g. embossed vinyl, etc.) which have a raised pattern, are easily affected by heat.
They may, therefore, scorch or become discoloured when close to a heating appliance.
Please bear this in mind whenever you are considering redecorating.
•Provide a minimum side clearance as detailed in figure 1. Please bear this in mind if
ever you are considering altering the room.
Graph 1 Combustible shelf clearances

OWNER’S GUIDE
Page 5
DON’T
•Hang clothing, towels or any other fabrics over the fire.
•Fill in the space behind the case.
•Use the fire with a damaged coal piece or with the coal incorrectly positioned.
•Use the fire if the glass window is damaged.
•Allow any combustible material (e.g. Wallpaper, plastic tiling, wood panelling etc.) on
the fireplace wall below the shelf.
•Attempt to clean or service the fire until it has been switched off and allowed to cool
completely.
APPLIANCE DIMENSIONS
Figure 1 Dimensions

OWNER’S GUIDE
Page 6
OPERATING YOUR FIRE
PLEASE NOTE
When operating your fire for the first time, some vapours may be given off which may
cause a slight odour and could possibly set off any smoke alarms in the immediate
vicinity. These vapours are quite normal with new appliances. They are totally harmless
and will disappear after a few hours use.
The Oxysafe flame sensing & flue blockage safety system.
For your safety, this appliance is fitted with a flue blockage safety device which will shut
down the appliance in the event of abnormal flue conditions. This device is NOT a
substitute for an independently mounted Carbon Monoxide detector.
The device will also automatically shut off the gas supply to the fire if the pilot flame
goes out due to lack of oxygen or for any other reason.
If this device starts to repeatedly shut off the gas, get expert advice.
This device incorporates a probe which senses that the heat from the pilot flame is
correct. If this probe is cool, the device will prevent any gas flow unless the control knob
is held in at the ignition position.
If, for any reason, the flames go out when the fire is hot or if the fire is turned off when
hot, always wait at least three minutes before attempting to relight.
To light the fire
The control is shown in Figure 2.
•Depress the control knob and turn partially to the
1/IGN position until you feel some resistance.
•Keep the knob depressed at this position for a few
seconds to allow gas to flow to the burner.
•While keeping the knob depressed, turn to the 1/IGN
position. While turning, a spark should light the
pilot.
•Keep the knob depressed at the 1/IGN position for a
further 10 seconds then release it. The centre section
of the coal will be alight at this position.
•Depress the control knob slightly and turn it to your
desired burner setting.
•The control knob should be depressed slightly before turning whenever you are
changing the burner setting.
Figure 2 The Control

OWNER’S GUIDE
Page 7
Figure 3 Lighting with a taper
•The burner settings are;
1/IGN...........Centre section on low. Outer sections off.
2....................Centre section fully on. Outer sections off.
3....................Centre section fully on. Outer sections on low.
4....................Centre section fully on. Outer sections fully on.
•We recommend that the fire is set at position 4 for the first 10 minutes after lighting to
warm up the chimney and so obtain full efficiency quickly.
•If operating the appliance for long periods it is beneficial occasionally to change the
settings. This will also help to remove any carbon deposits that may form during
operation.
Note: If the fire goes out while setting the control, repeat the full lighting procedure. If
the fire repeatedly goes out, have the fire serviced.
To turn the fire off
•Partially depress the control knob and turn clockwise to OFF. Release the knob.
•Wait at least 3 minutes after turning the fire off before relighting.
Lighting with a taper
In the unlikely event of failure of the
ignition spark, the pilot can be lit with a
taper or long spill after the window
surround and window unit have been
removed. Removal of these parts is
described in the “Cleaning Window
Glass” chapter on the next page.
Insert the taper or spill into the centre
opening in the ceramic coal while the
control is kept depressed at the 1/IGN
position. See figure 3.
When the pilot has lit follow the rest of
the instructions in the instructions
headed “To light the fire”. Always
replace the window unit after
lighting.

OWNER’S GUIDE
Page 8
Fig. 5 Window removal
Fig. 4 Window surround removal
CLEANING
To maintain the high performance and quality finish of your Valor fire, please follow
these guidelines:
•Before attempting to clean the fire, please
remember to turn off the fire and wait for
the appliance to cool. The fire will retain
heat for some time before cleaning can
begin.
•If any pieces of debris are found in the fire
box, have the chimney inspected before
further use.
Metal Parts
•Clean the metal parts with a slightly damp
cloth and then dry.
•Do not use abrasive cleaners as these will
scratch the fire surface.
Window Glass
•Remove any stains on the window with a
non-abrasive cleaner such as a ceramic hob
cleaner. Do not use abrasive cleaners.
•The fire has been designed to so that you
can remove the window without having to
call in a service engineer. This allows you
to clean the inside of the window.
To remove the window:
1. Unscrew and remove the two knurled
screws which are under the outer case
canopy. See figure 4.
2. Pull the top of the window surround
forward. See figure 4.
3. Lift the window surround up to clear the
slots in the case apron. See figure 4. Put
the surround in a safe place.
4. Remove the window unit by turning the screws each side of the window frame ¼
turn anticlockwise. A screwdriver is provided with your fire for turning the screws.
Lift the window unit clear. See figure 5.
5. After cleaning, replace and secure the window unit to the firebox by turning the two
screws 1/4turn clockwise with the screwdriver. Replace the surround. Make sure that
the outside edges of the window surround sides are inside the outer case.

OWNER’S GUIDE
Page 9
Ceramic Coal
•This product uses a fuel effect piece containing
Refractory Ceramic Fibres (RCF), which are
man-made vitreous silicate fibres. Excessive
exposure to this material may cause temporary
irritation to eyes, skin and respiratory tract.
Consequently, it makes sense to take care when
handling this article to ensure that the release of
dust is kept to a minimum.
•Although light coatings of soot are usually burnt
off during normal use, the coal may benefit
from occasional cleaning.
•Should any soot accumulation become
excessive, the fuel effect piece should be
removed from the fire for cleaning. Cleaning
should be carried out in a well ventilated area or
in the open air by gently brushing with the
pieces held away from your face so that you
avoid inhaling the dust. We do not recommend
the use of a normal domestic vacuum cleaner
which may blow dust back into the air.
•The coal can be lifted out of the fire box when
the window surround and glass have been removed as described on page 8.
•When replacing the coal, make sure that it rests on the ledges at the sides of the firebox
and that its back face is touching the horizontal rib at the back of the firebox. See
figure 6.
•Replace the window and surround after cleaning.
-Make sure that the outside edges of the window surround sides are inside the outer
case.
Figure 6 Coal bed location

OWNER’S GUIDE
Page 10
MAINTENANCE
Regular maintenance
In order to achieve and maintain high levels of personal safety and performance
efficiency, it is essential that the opening at the back of the fire and the flue are kept clear
of any form of obstruction. It is possible that deposits of mortar or soot could fall and
accumulate causing the flue to be blocked or restricted and so preventing proper
clearance of dangerous exhaust fumes.
In the United Kingdom it is the law that a landlord must have any gas appliance, flue and
pipework which is situated in a tenant’s premises checked for safety at least every twelve
months by a competent person (In the U.K, a CORGI registered installer).
We recommend that all gas appliances and their flues, wherever situated, are checked
annually.
Servicing
•In the United Kingdom servicing can be carried out either by a Valor Service engineer
or a CORGI registered installer.
•If you require your fire to be serviced, please contact Valor Service on 08706 090
081 and quote the following details;
a) model name and number.
b) appliance serial no. (To be found on a label near the bottom of the right side of
the case.)
•If you wish to replace any of the owner replaceable parts listed below, please contact
Valor Spares on 08706 000 454 for your nearest stockist of these parts. When
ordering please quote the part number shown below.
Owner Replaceable Parts
Description Part No
Ceramic coal 0579049
Window unit 0579039
Window surround 0579069
Knurled screw for window surround 0558839
•When fitting replacement parts, follow the instructions contained in this guide. It
is important that only Valor approved parts are used for maximum safety.
•In the United Kingdom, for general advice about gas and your gas fire call the
VALOR TECHNICAL HELPLINE 08706 061 065.
•In the Republic of Ireland call 0044 08706 061 065 for all enquiries.