Valor Retrofire RF24IDN Installation instructions

US Patent no. 8,166,965
© 2013 Miles Industries Ltd. All rights reserved.
Direct Vent Fireplace Insert
RF24IDN (NG) & RF24IDP (LPG)
Installation and Owner’s Manual
RETROFIRE
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury or loss of life.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light the appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call
the fire department.
This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases, unless a certified kit is used.
This appliance is a domestic room-heating
appliance. It must not be used for any other
purposes such as drying clothes, etc.
This appliance is suitable for installation in a
bedroom or bed sitting room.
Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance.
Installation and service must be performed
by a qualified installer, service agency or the
gas supplier.
This appliance may be installed in an
after-market permanently located,
manufactured (mobile) home where not
prohibited by local codes.
Massachusetts: The piping and final
gas connection must be performed by a
licensed plumber or gas fitter in the State of
Massachusetts.
Ce guide est disponible en français sur demande.
Miles Industries Ltd.
www.valorfireplaces.com
INSTALLER
Leave this manual
with the appliance.
CONSUMER
Retain this manual
for future reference.
Please read this manual
BEFORE installing and
operating this appliance.
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
WARNING
!
A barrier designed to reduce the risk of burns from the hot viewing
glass is provided with this appliance and shall be installed
for the protection of children and other at-risk individuals.
4002315-14

2
FOR THE OWNER
FOR THE QUALIFIED INSTALLER
The information contained in this installation
manual is believed to be correct at the time of
printing. Miles Industries Ltd. reserves the right
to change or modify any information or specifica-
tions without notice. Miles Industries Ltd. grants
no warranty, implied or stated, for the installation
or maintenance of your heater, and assumes no
responsibility for any consequential damage(s).
Warranty Card at the
back of this manual.
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Table of Contents
Designed and Manufactured by / for
Miles Industries Ltd.
190–2255 Dollarton Highway, North Vancouver, BC, CANADA V7H 3B1
Tel. [phone] Fax [phone]
www.valorfireplaces.com
© Copyright Miles Industries Ltd., 2013
FOR THE OWNER
FOR THE QUALIFIED INSTALLER
The information contained in this installation
manual is believed to be correct at the time of
printing. Miles Industries Ltd. reserves the right
to change or modify any information or specifica-
tions without notice. Miles Industries Ltd. grants
no warranty, implied or stated, for the installation
or maintenance of your heater, and assumes no
responsibility for any consequential damage(s).
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Table of Contents
Safety Precautions ............................................3
Safety and Your Fireplace ................................. 4
Owner’s Information ..........................................5
Remote Control Operation...............................10
Options ............................................................14
Lighting Instructions.........................................15
Warranty .......................................................... 33
Specifications ..................................................16
Dimensions......................................................17
Vent Configurations .........................................18
Vent Termination..............................................19
Existing Fireplace Preparation.........................21
Supply Gas Installation....................................22
Vent Liner Rough-in.........................................23
Appliance Preparation .....................................23
Firebox Installation ..........................................24
Ceramic Fuel Bed Installation..........................26
Window Refitting and Checking.......................27
Remote Control Initial Set-up .......................... 28
Operation Check and Aeration Adjustment......28
Barrier Screen Installation ...............................29
Optional Cast Iron Fret Installation..................29
Optional Bottom Cover Installation..................30
Remote Control Handset Wall
Holder Installation............................................30
Wiring Diagram................................................31
Approved Venting Components.......................32
Warranty .......................................................... 33
Spare Parts......................................................34

3
Safety Precautions
!
Children and adults should be ALERTED to the hazards
of high surface temperature and should STAY AWAY to
avoid burns or clothing ignition.
YOUNG CHILDREN should be CAREFULLY
SUPERVISED when they are in the same room as
the appliance. Toddlers, young children and others
may be susceptible to ACCIDENTAL CONTACT
BURNS. A physical barrier is recommended if there
are at risk individuals in the house. To restrict access
to a fireplace or stove, INSTALL AN ADJUSTABLE
SAFETY GATE to keep toddlers, young children and
other at risk individuals out of the room and away from
hot surfaces.
DO NOT place furniture or any other combustible
household objects within 36” of the fireplace front.
READ and UNDERSTAND all instructions carefully
before starting the installation. FAILURE TO FOLLOW
these installation instructions may result in possible fire
hazard and will void the warranty.
Prior to the first firing of the fireplace, READ the
Owner’s Information section of this manual.
DO NOT USE this appliance if any part has been under
water. Immediately, CALL a qualified service technician
to inspect the unit and to replace any part of the control
system and any gas control that has been under water.
THIS UNIT IS NOT FOR USE WITH SOLID FUEL.
Installation and repair should be PERFORMED by a
qualified service person. The appliance and venting
system should be INSPECTED before initial use and at
least annually by a professional service person. More
frequent cleaning may be required due to excessive
lint from carpeting, bedding, etc. It is IMPERATIVE that
the unit’s control compartment, burner, and circulating
air passageways BE KEPT CLEAN to provide for
adequate combustion and ventilation air.
Always KEEP the appliance clear and free from
combustible materials, gasoline, and other flammable
vapors and liquids.
NEVER OBSTRUCT the flow of combustion and
ventilation air. Keep the front of the appliance CLEAR
of all obstacles and materials for servicing and proper
operation.
Due to the high temperature, the appliance should be
LOCATED out of traffic areas and away from furniture
and draperies. Clothing or flammable material SHOULD
NOT BE PLACED on or near the appliance.
Clothing or flammable material SHOULD NOT BE
PLACED on or near the appliance.
This unit MUST be used with a vent system as
described in this installation manual. NO OTHER vent
system or components MAY BE USED.
This gas fireplace and vent assembly MUST be vented
directly to the outside and MUST NEVER be attached
to a chimney serving a separate solid fuel burning
appliance. Each gas appliance MUST USE a separate
vent system. Common vent systems are PROHIBITED.
INSPECT the external vent cap on a regular basis to
make sure that no debris, plants, trees, shrubs are
interfering with the air flow.
The glass door assembly MUST be in place and sealed
before the unit can be placed into safe operation.
DO NOT OPERATE this appliance with the glass door
removed, cracked, or broken. Replacement of the glass
door should be performed by a licensed or qualified
service person. DO NOT strike or slam the glass door.
The glass door assembly SHALL ONLY be replaced
as a complete unit, as supplied by the fireplace
manufacturer. NO SUBSTITUTE material may be used.
DO NOT USE abrasive cleaners on the glass door
assembly. DO NOT ATTEMPT to clean the glass door
when it is hot.
If the barrier becomes damaged, the barrier SHALL BE
REPLACED with the MANUFACTURER’S BARRIER
for this appliance.
TURN OFF the gas before servicing this appliance.
It is recommended that a qualified service technician
perform an appliance check-up at the beginning of each
heating season.
Any safety screen, guard or barrier removed for ser-
vicing the appliance, MUST BE REPLACED prior to
operating the appliance.
BE CAREFUL not to put any decorating objects
sensitive to heat to close above or around the fireplace
as it gets very hot when operating.
DO NOT use this heater as a temporary source of heat
during construction.
This appliance is a DOMESTIC ROOM-HEATING AP-
PLIANCE. It must not be used for any other purposes
such as drying clothes, etc.
State of California. Proposition 65 Warning. Fuels
used in gas, wood-burning or oil fired appliances,
and the products of combustion of such fuels, contain
chemicals known to the State of California to cause
cancer, birth defects and other reproductive harm.
California Health & Safety Code Sec. 25249.6.

4
Safety and Your Fireplace
Please Follow These Important
Child Safety Precautions and
Recommendations,
• Parts of your Valor Fireplace become
extremely hot while in operation.
• The glass viewing window
temperature can
exceed 500 F
at full capacity.
Momentary contact
with a hot glass
surface can cause
a severe burn, even if the fireplace
is operating at reduced heating
capacity.
• The glass window will remain hot
for an extended period of time after
the fireplace has been turned off.
Ensure that children are prevented
from touching the fireplace during the
cool down period.
• Toddlers and Young Children
must be closely supervised at all
times when they are in the same
room as the operating fireplace. They
lack full awareness of danger and
rely on your protection. Toddlers,
in particular, do not have the motor
skills and response reflexes to
withdraw in the event of accidental
contact with a hot surface.
• A physical barrier is strongly
recommended if there are young
children, or at-risk individuals in the
house. Install an approved after-
market safety gate to keep toddlers,
young children and other at-risk
individuals a safe distance from the
fireplace.
• Keep the remote control handset
out of reach of children at all
times. A wall mount storage holster
is provided with your remote control
handset.
• Ensure that the fireplace, including
the pilot light, is completely turned
off when children are present and
close supervision and safety barriers
are not available—see pages 8-9 of
Owner’s Information section.
• If the fireplace is not going to be used
for the summer or any extended
period of time, remove the batteries
from the remote control handset
and receiver. It is recommended that
batteries are replaced annually in any
event—see page 8.
Please Read and Carefully Follow all Safety Warnings and
Operating Instructions Contained in Your Owners Manual
(Replacement Manuals are available by contacting our service department at
1-800-468-2567 or visit www.valorfireplaces.com).
Safety and Your Fireplace
!

OWNER’S
INFORMATION
5
Operating Your Fireplace for the First Time
When operating your new fireplace for the first time,
some vapors may be released due to the burning of
curing compounds used in the manufacture of the
appliance. They may cause a slight odor and could
cause the flames to be the full height of the firebox, or
even slightly higher, for the first few hours of operation.
It is also possible that these vapors could set off any
smoke detection alarms in the immediate vicinity.
These vapors are quite normal on new appliances. We
recommend opening a window to vent the room. After
a few hours use, the vapors will have disappeared and
the flames will be at their normal height.
Flame Supervision Device
For your safety, this appliance is fitted with a flame
supervision device which will shut-off the gas supply
if, for any reason, the pilot flame goes out. This device
incorporates a fixed probe, which senses the heat
from the pilot flame. If the probe is cool, the device will
prevent any gas flow unless manually lighting the pilot.
See full lighting instructions on page 15 of this manual.
Owner’s Information
Performance of LPG appliances may be affected
by the quality of commercial gas supplied in
your area.
Do not put
furniture or other objects
in this space in front of
the replace:
36” (0.9 m)
Fireplace
Hearth
WARNING
EXTREMELY HOT!!!
• READ the SAFETY information on pages
3 and 4 of this manual BEFORE operating
your gas heater.
• Some parts of your fireplace are EXTREMELY
HOT, particularly the GLASS window.
• DO NOT LET CHILDREN touch the glass or
any parts of your fireplace even after it is
turned off as it is still hot.
• USE THE BARRIER SCREEN provided with
the fireplace or a GATE to reduce the risk of
severe burns.
• Keep the remote control handset OUT OF
REACH of children.
•
•
HOT HEARTH / FLOOR!
HOT HEARTH / FLOOR!
The hearth or floor
The hearth or floor
in front of the fireplace may become very hot
in front of the fireplace may become very hot
when the fireplace heats. Do not use the hearth
when the fireplace heats. Do not use the hearth
as a seat or shelf.
as a seat or shelf.
•
•
Some materials or items, although safe, may
Some materials or items, although safe, may
discolor, shrink, warp, crack, peel, and so on
discolor, shrink, warp, crack, peel, and so on
because of the heat produced by the fireplace.
because of the heat produced by the fireplace.
AVOID PLACING
AVOID PLACING
candles, paintings, photos,
candles, paintings, photos,
and other items
and other items
SENSITIVE TO HEAT
SENSITIVE TO HEAT within
36 inches (0.9 m) around the fireplace.
•
•
Solid wood flooring in front of the fireplace (if
Solid wood flooring in front of the fireplace (if
allowed) may shrink during the heating season
allowed) may shrink during the heating season
due to heat.
due to heat.
This manual and particularly the preceeding
and following pages contain very important
information regarding the safe operation of your
fireplace as well as maintenance instructions.
Read carefully BEFORE operating your fireplace
and pay special attention to the SAFETY
WARNINGS.
A heating gas appliance does require safe handling
and for this reason, we very strongly recommend that
no children be allowed to touch the fireplace and its
controls at all times. Do install a screen or barrier
in front of the fireplace to protect your children
against severe burns.
Thank You ...
For purchasing a Valor by Miles Industries. Your new
radiant gas heater is a technical appliance that must
be installed by a qualified dealer. Each Valor fireplace
is fully tested during the production process for your
safety and comfort.
Your unit has been professionally installed by:
Dealer Name: ________________________________
Phone Number :_______________________________
Should you encounter an operational problem, call
your dealer immediately.
Do not try to repair the unit as you may cause an
injury or damage the fireplace.
!

OWNER’S
INFORMATION
6
Owner’s Information
Cleaning
Important - Glass cleaning - Mineral deposits
One of the by-products of the combustion process in
a gas appliance is a mineral which can show up as a
white film on the ceramic glass of the viewing door.
The composition of the deposit varies widely from
various locations and also from time to time in the same
location. It seems this is associated with the varying
sulfur content of the gas. You may have the problem for
a time and then not see it for many months when it will
reappear in your area.
We have discussed this problem with ceramic glass
manufacturers and they cannot give us a definitive
answer to this problem. Dealers have tried various
cleaning products with varying results. The following
recommendations will not guarantee results in your
particular case.
NOTE: This is a problem beyond Miles Industries’
control and is not covered under warranty.
• Clean the glass regularly as soon as you notice
the buildup (white film). If the film is left for a longer
period of time, it will bake on. It is then much harder,
if not impossible, to remove.
• NEVER use an abrasive cleaner on the ceramic
glass. Any abrasion of the surface has the
immediate effect of compromising the strength of the
glass. An emulsion type cleaner is recommended.
• Use a soft damp cloth to apply the cleaner. Dry the
glass with a soft, dry, preferably cotton cloth. Most
paper towels and synthetic materials are abrasive
to ceramic glass and should be avoided.
• Our dealers have had good results from the
products listed below. We cannot, however,
guarantee the results of these products.
»BRASSO, POLISH PLUS by KELKEM, COOK TOP CLEAN CREME
by ELCO, WHITE OFF by RUTLAND, TURTLE WAX
Do not clean the glass while it is hot!
Always securely replace the window and the barrier
screen before lighting.
If broken, the glass pane may only be replaced
as a complete window unit as supplied by the
manufacturer.
If the barrier becomes damaged, the barrier shall
be replaced with the manufacturer’s barrier for this
appliance.
It is necessary to unhook the cast iron fret and
brackets or the bottom cover, as well as the barrier
screen before removing the window for cleaning.
1. Remove the barrier screen.
a. Push the top levers towards the center of the
screen and then swivel them up to disengage
them as indicated.
b. Unhook the bottom of the screen from the
window frame.
2. Clean the barrier screen with a soft brush.
3. Remove the window for cleaning.
a. Rotate the two fastening studs at the bottom
corners 90 degrees to release them.
b. Swing the bottom of the window outwards to
unhook the top edge.
4. Clean the window glass following the guidelines
indicated in this section.
5. Dust the ceramic fuel effects and firebox walls using
a soft brush.
WARNING
DO NOT TOUCH THE GLASS WHILE IT IS HOT!
DO NOT TOUCH THE GLASS WHILE IT IS HOT!
Let the fireplace cool first before cleaning it.
Let the fireplace cool first before cleaning it.
!
WARNING
DO NOT TOUCH THE BARRIER SCREEN OR
DO NOT TOUCH THE BARRIER SCREEN OR
FIREPLACE WHILE THEY ARE HOT!
FIREPLACE WHILE THEY ARE HOT!
Let the
Let the
fireplace cool first before cleaning it.
fireplace cool first before cleaning it.
WARNING
!

OWNER’S
INFORMATION
7
Owner’s Information
6. Dust the burner using a soft brush after removing the
ceramic fuel effects. When cleaning, make sure
that no particles are brushed into the slots in the
burner.
7. Reinstall the window.
a. Hook the window over the top edge of the firebox,
and fasten the bottom two spring- loaded bolts by
pushing in and turning them 90 degrees.
b. Apply light hand pressure against the window
frame sides to bed-in the window seal.
c. If the Hot Glass Warning plate has been
removed from the front lower corner of the
window, reinstall it by sliding it between the
glass and the frame as indicated.
8. Reinstall the barrier screen.
Pilot Flame
Thermocouple
Probe must be
in Flame
Correct Flame Picture
a. Hook the bottom of the screen to the bottom
edge of the window frame and then push the
screen against the window frame.
b. While holding the screen, swivel down the top
levers and push them away from the center to
lock the screen. Check that the screen is solidly
hooked to the window frame.
Checks
Aperiodic check of the pilot and burner flames should
be made. Check after the fire has been on for at least
30 minutes. The pilot flame must cover the tip of the
thermocouple probe. The main burner flame pattern will
vary from appliance to appliance depending on the type
of installation and climatic conditions—see images below.
The appliance area must always be kept clear and
free from combustible materials, gasoline and other
flammable vapors and liquids.
Inspect the vent terminal outdoors regularly to make
sure that, snow, leaves, bushes, trees, etc, do not
obstruct it.
Examine the vent system and terminal regularly. We
recommend annually.
Check that Window
Moves Freely After
Reinstallation
Spring Loaded
Fastening Studs (2) 1/4 Turn
IMPORTANT: To ensure a safe operation, verify that
the bolts are hooked properly to the window tabs;
then, pull out the bottom of the window and release it
to insure the springs return it.
WARNING
FOR SAFETY PURPOSE, ensure the barrier
FOR SAFETY PURPOSE, ensure the barrier
screen is re-installed on the fireplace window
screen is re-installed on the fireplace window
after maintenance.
after maintenance.
!
Hot Glass Plate
Top view—Hook bottom of screen to bottom of
window frame
Convection baffle

OWNER’S
INFORMATION
8
Owner’s Information
Wall Switch
(optional)
Remote control
handset
Remote Control Handset Wall
Holder
Your fireplace equipment includes a wall
holder to store the handset. If it hasn’t be
installed, refer to the instructions further
on in this manual for the installation.
Batteries
Low batteries signal: see page 14.
BEFORE changing the batteries, turn off the valve
using the manual On/Off switch—see instructions on
the following page.
The appliance uses four alkaline 1.5 V AA batteries
for its remote control receiver and one 9 V alkaline
battery for its handset. Batteries should last one to two
seasons, depending on usage. Removing the batteries
in the off-season will extend the battery life. Should the
batteries loose power, the control may be operated by
manually turning the control knob at the valve or by
turning off the valve at the switch.
To replace the batteries in the remote control
receiver:
1. The receiver is located to the left of the valve and
it is retained to the firebox by a Velcro tab. Grab
the receiver and pull it out from its location.
2. Slide and remove the receiver cover.
3. Replace the batteries with 4 AA alkaline batteries.
4. Replace the cover.
5. Put the receiver back in its position pushing it in
so it attaches to the Velcro tab.
Lighting, Operation and Rating Information
The Lighting, Operation and Rating information is located
on a plate at the left of the valve under the burner.
To access the plate, remove the cast fret or the bottom
cover, grab the plate and take it out to read it. There is
important information on both sides of the plate.
ON
OFF
Wall Switch
(optional)
Manual On/Off SwitchThermostatic
Remote Control
Servicing
If any attention is required for your appliance, contact
your supplier quoting the model number. It will be helpful
if the appliance’s serial number can also be quoted. This
number is on the rating plate, which is located under the
burner. The replacement parts are shown at the end of
this manual. Please always quote the part number and
description when requesting spare parts.
Fireplace Control Devices
There are three ways to control your fireplace.
1. Thermostatic Remote Control;
2. Wall Switch (optional);
3. Manual On/Off Switch.
The manual On/Off switch must be ON for the fireplace
to function. It can be used to shut off the fireplace in
case of emergency—see next section.
The Thermostatic Remote Control can be programmed
to function automatically—see pages 10–14.
The Wall Switch (optional) can be used to turn on, off
and to increase or decrease the flame height—see
1265WSK—Wall Switch Kit.
NOTE: The remote control in the AUTO mode will
override the wall switch.
How to Turn Your Fireplace OFF (including pilot)
Familiarize yourself with each of these methods before
operating your fireplace.
Handset and Wall Switch: Press and hold the OFF
button for a second.
If the flames are on, they go down and you hear the
valve motor wind down. You hear a clunk and a beep
indicating that the valve has received the signal from
the remote control.
CAUTION
DO NOT USE a screwdriver or other metallic object to
remove the batteries from the receiver or the handset!
This could cause a short circuit to the receiver.
WARNING
DO NOT ATTEMPT TO CHANGE THE BATTER-
IES WHILE THE FIREPLACE IS STILL HOT! Let
the fireplace cool first before touching it.
WARNING
DO NOT ATTEMPT TO TOUCH THE DATA PLATE
WHILE THE FIREPLACE IS STILL HOT! Let the
fireplace cool first before touching it.
!
!

OWNER’S
INFORMATION
9
Owner’s Information
ON
OFF
Manual On/Off Switch
Manual ON/OFF Switch: Press the Obutton.
How to Ensure Your Fireplace Cannot
Be Turned ON Inadvertently
You can use one of the two following methods to
ensure that your fireplace will not turn on when you
don’t want it on.
First, ensure your fireplace is turned off—including
the pilot—and cold BEFORE going ahead.
• You can prevent your fireplace from lighting by
pressing the O button on the manual ON/OFF switch
on the gas valve—see image above.
• Alternately, remove all batteries from the receiver as
well as the battery from the handset.
Automatic Shut-Off (in certain conditions)
Your fireplace’s remote control is equipped with an
automatic shut-off mechanism which is activated in
certain conditions. See page 14 in the Remote Control
Operation section for a description of this feature.

OWNER’S
INFORMATION
10
Remote Control Operation
When the pilot is off, it will take 2
minutes before it can be lit again.
TO TURN ON APPLIANCE TO TURN OFF APPLIANCE
FLAME HEIGHT ADJUSTMENT
• On the valve, turn MAN knob on the ON, full
counterclockwise position.
• Place ON/OFF switch (if equipped) in I (ON
position). STANDBY MODE (Pilot Flame)
• Press and hold (small flame) to set appliance at
pilot flame.
• Simultaneously press the OFF and
(large flame) buttons until a short
beep confirms the start sequence
has begun; release buttons.
• Continuing beeps confirm the
ignition is in process.
• Once pilot ignition is confirmed,
there is main gas flow.
• After main burner ignition the
handset will automatically go into
manual (MAN) control mode.
• Press OFF button.
When the pilot is off, it will take 2
minutes before it can be lit again.
• In standby mode: Press and hold
(large flame) button to increase
flame height.
CAUTION
When pilot ignition is confirmed, motor turns
automatically to maximum flame height.
NOTE: Before using the remote control system for
the first time, the receiver and the handset must be
synchronized. See the section Remote Control Initial
Set-up on page 28 of this manual.
Set (scrolls
through
modes and
settings)
OFF (returns
to set mode,
turns the burner
and the pilot o)
Large ame
button (ames
up, sets hours,
temperature)
Small ame
button (ames
down and o,
sets minutes,
temperature)
Current
temperature
(F or C)
Current time
(12 or 24 hour clock)
Modes (Manual,
Temperature, Timer)
Handset
sensor
Battery status
Current
programmed
period (Timer)
Period
start or end
(Temp, Timer)
Display Overview
Handset Overview
Note: In the TEMP or TIMER modes, the remote
handset senses the room temperature and adjusts the
flame accordingly.
To communicate, the handset should be within 15 feet
(4.5 meters) of the fireplace.
Do not leave the handset on the mantel or hearth.
IMPORTANT: BEFORE YOU BEGIN, please note that
on this system, the settings of time, temperature and
automatic ON/OFF can only be programmed when
the function display is flashing. Be patient when
programming as it can take a few seconds to set.

OWNER’S
INFORMATION
11
Remote Control Operation
SETTING THE TIME
SETTING ºC/24-HOUR OR ºF/12-HOUR CLOCK
MODES OF OPERATION
NOTE: Manual mode can also be reached by pressing
either the (large flame) or the (small
flame) buttons.
• Press and hold (small flame)
button to decrease flame height or
to set the appliance at pilot flame.
• For fine adjustment tap the
(large flame) or (small flame)
buttons.
• Briefly pressing the SET button
changes the mode of operation in
the following order:
→→
→→and back to .
• Double-click (small flame)
button. “LO” will be displayed.
NOTE: Flame goes to high fire first
before going to designated low fire.
• In MAN mode, press OFF and
(small flame) buttons until display
changes from Farenheit/12-hour
clock to Celsius/24-hour clock and
vice versa.
• The time display will flash after
either:
»Installing the battery or
»Simultaneously pressing the
(large flame) and (small flame)
buttons.
• Press (large flame) button to
set the hour.
• Press (small flame) button to
set the minute.
• Press OFF or simply wait to return
to MAN mode.
• Double-click (large flame)
button. Flame automatically goes
to high fire. “HI” will be displayed.
• - Manual Mode - Manual
Flame Height Adjustment.
Express Low and High Fire
• - Daytime Tempera-
ture Mode (Appliance must be in
standby mode; pilot ignited) - The
room temperature is measured and
compared to the set temperature.
The flame height is then auto-
matically adjusted to achieve the
Daytime Set Temperature.
• - Nighttime Setback
Temperature Mode (Appliance
must be in standby mode; pilot
ignited) - The room temperature
is measured and compared to the
Nighttime Setback temperature.
The flame height is then automati-
cally adjusted to achieve the Night-
time Setback Temperature.
• - Timer Mode (Appliance
must be in standby mode; pilot
ignited) - The timers P1 and P2
(Program 1, Program 2) each can
be programmed to go ON and OFF
at specific times. For instructions
see Timer Programming Mode.
NOTE: The display shows the set temperature every
30 seconds.
x 2
x 2
MAN
MAN
MAN
TEMP
TEMP
TEMP
TIMER
TEMP
TIMER

OWNER’S
INFORMATION
12
Remote Control Operation
SETTING THE ON / OFF TEMPERATURES
• Briefly press SET button to scroll to
TEMP (sun) mode. Hold
the SET button until the TEMP
flashes.
• Press (large flame) button
to increase the Daytime Set
Temperature.
• Press (small flame) button
to decrease Daytime Set
Temperature.
• Press OFF or simply wait to
complete programming.
SETTING THE “DAYTIME” TEMPERATURE SETTING THE “NIGHTTIME SETBACK”
TEMPERATURE
Default Settings: (sun), 23ºC / 74ºF Default Settings: (moon), “--” (OFF)
• Press (large flame) button to
increase Nighttime Setback
Temperature.
• Press (small flame) button to
decrease Nighttime Setback
Temperature.
• Press OFF or simply wait to
complete programming.
• Briefly press SET button to scroll to
TEMP (moon) mode. Hold
the SET button until the TEMP
flashes.
Tip
Set the different parameters when they are flashing.
TEMP
TEMP
TEMP
TEMP

OWNER’S
INFORMATION
13
Remote Control Operation
SETTING PROGRAM TIMERS
• You can program two periods of time between 12:00
am and 11:50 pm in each 24-hour cycle.
• The Programs P1 and P2 must be set in the
following order during a 24-hour cycle: , ,
and .
• The icon indicates the beginning of the period (ON)
and the icon indicates the end of the period (OFF).
• If = or = , the programming
is cancelled.
• To keep the fireplace ON all night, set at
11:50 am and at 12:00 am.
Default settings:
Program 1: 6:00 am 8:00 am
Program 2: 11:50 pm 11:50 pm
• Briefly press SET button to scroll to
TIMER mode.
• Hold the SET button until
(sun) is displayed and the time
flashes.
• Briefly press SET button to scroll
to TIMER (moon) while the
time flashes.
• Press (large flame) button to
set the hour.
• Press (large flame) button to set
the hour.
• Press (small flame) button to
set the minutes.
• Press (small flame) button to
set the minutes.
SETTING P1 ON TIME SETTING P2 ON TIME
• Briefly press SET to scroll to TIMER mode
(sun) while the time flashes.
• Follow the instructions given to set P1 ON time.
SETTING P2 OFF TIME
• Briefly press SET to scroll to TIMER mode
(moon) while the time flashes.
• Follow the instructions given to set P1 OFF time.
Press OFF button to save these settings. The timers
are programmed. See the diagram on programming
sequences on the following page.
Tip
If you want to program only one period, program
and with desired times and program and
with the same time as .
SETTING P1 OFF TIME
P1
P1
P1
P1
P1 P1
P2
P2
P2
P2
P2
P2
P1
P1
P1
P1
P1
P1
P2
P2
P2
P2
P2

OWNER’S
INFORMATION
14
Remote Control Operation
Options
Required Accessories*
Venting
Pipe—generic 3” diameter flexible aluminum liner
approved for gas venting
Termination—Miles Industries’ 559CLT Co-Linear
Termination and 559SFK Square Flashing Kit are
recommended for terminating existing masonry
chimney applications. Other approved termination and
flashing kits may be used.
Optional Accessories*
Decorative Cast Iron Frets
RA24CV—Contemporary, Vintage Iron Finish
RA24AV—Avant-Garde. Vintage Iron Finish
RA24TB—Traditional, Black Finish
1225VFB—Ventana Fret, Black
Other accessories
555CFK—Circulating Fan Kit with 6’–0” c/w grounded
cord set.
1265WSK—Wall Switch Kit
Conversion Kits
RA24NK—to convert from LPG to Natural Gas
RA24PK—to convert from Natural Gas to LPG
Hearth Gate
Hearth gates such as Cardinal’s VersaGates are
available at retail stores carrying safety products
for children.
*Information accurate at the time of printing and subject to
change without notice.
AUTOMATIC TURN DOWN
AUTOMATIC SHUT OFF
LOW BATTERY INDICATION
HANDSET / RECEIVER MATCH
Remote handset: The battery icon will show
when the battery needs to be replaced.
Replace with one 9 V alkaline battery.
Receiver: Three short ‘beeps’ will sound when the
motor turns when the batteries need to be replaced.
Replace with four 1.5 V alkaline batteries.
The remote control handset and receiver are program-
med to function together. In case of a replacement of
the handset or the receiver, you will need to reset the
receiver to allow them to function together. Contact your
dealer for details.
• No communication. If there is no communication
between the receiver and the handset for a period of
6 hours, the appliance goes into pilot mode.
• No change in flame height. If there is no change
in flame height for a period of 6 hours, the appliance
goes into pilot mode.
NOTE: In TEMP or TIMER modes, the flame height
will vary according to room temperature. The appli-
ance will continue to work normally. However, if the
room temperature remains the same for 6 hours, the
appliance will go into pilot mode.
• Low batteries in the receiver. With low battery
power in the receiver the system shuts off
completely.
NOTE: This does not apply when the power supply
is interrupted.
• No change in pilot. The appliance shuts off
completely when it is continually in pilot position—
without any change—for a period of 5 days.
Timer Programming Example (default temperatures shown)
6:00 a.m.—
P1
Start time
4:00 p.m.—
P2
Start time
6:00 a.m.—
P1
Start time
8:00 a.m.—
P1
End time
10:00 p.m.—
P2
End time
Set temp 74˚F Set temp 40˚FSet temp 74˚F
Set temp 40˚F
☼☼☼
☼☼
☽☽
☽☽
CAUTION
DO NOT USE a screwdriver or other metallic object
to remove the batteries from the battery box or the
handset! This could cause a short circuit.

OWNER’S
INFORMATION
15
Lighting Instructions
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A. This appliance has a pilot which must be lighted by hand or by remote control. Follow these instructions exactly. To
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LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above.Dependent on model, switch #1 may be mounted directly to valve see Fig 2A.
TO TURN OFF GAS TO APPLIANCE
2. SET ON/OFF SWITCH (1) TO “OFF” POSITION.
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Set Flame Adjustment knob (3) to the lowest setting (3);
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service technician or gas supplier.
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Press “O” the ON/OFF switch (1) to shut-off the appliance.
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16
Specifications
This appliance is intended for installation into existing
masonry or factory-built, solid-fuel burning
fireplaces only.
Approvals and Codes
This appliance is certified to ANSI Z21.88a-2012 /
CSA 2.33a-2012 American National Standard / CSA
Standard for Vented Gas Fireplace Heaters for use in
Canada and the USA and to CGA 2.17-91 High Altitude
Standard in Canada. This appliance is for direct vent
installation terminating at the roof only.
Model RF24IDN is for use with Natural Gas only.
Model RF24IDP is for use with LPG only.
Conversion between fuels may only be done using the
approved conversion kits listed in the section Options.
This appliance complies with CSA P4.1-09 Testing
method for measuring annual fireplace efficiencies.
The installation must conform to local codes or, in the
absence of local codes with the National Fuel Gas
Code, ANSI Z223.1 or the Canadian Installation Code
CAN/CGA-B149. Only qualified licensed or trained
personnel should install this appliance.
This appliance, when installed , must be electrically
grounded in accordance with local codes, or in the
absence of local codes, with the National Electrical
Code, ANSI/NFPA 70 or the Canadian Electrical Code,
CSA C22.1
Ratings
*High Altitude Installations
Input ratings are shown in BTU per hour and are
certified without deration for elevations up to 4,500 feet
(1,370 m) above sea level.
For elevations above 4,500 feet (1,370 m) in USA,
installations must be in accordance with the current
ANSI Z223.1 and/or local codes having jurisdiction.
In Canada, please consult provincial and/or local
authorities having jurisdiction for installations at
elevations above 4,500 feet (1,370 m).
Model NG LPG
Gas Natural Propane
Altitude (Ft.)* 0-4,500 feet*
Input Maximum (Btu/h) 24,000 24,000
Input Minimum (Btu/h) 10,500 10,500
Manifold Pressure (in w.c.) 3.95 9.5
Minimum Supply Pressure (in w.c.) 5.0 11.0
Maximum Supply Pressure (in w.c.) 10.5 14.0
Main Burner Injector Marking 82-580 92-260
Pilot Injector Marking 51 30
WARNING
HOT HEARTH / FLOOR! The hearth or floor
HOT HEARTH / FLOOR! The hearth or floor
in front of the fireplace may become very
in front of the fireplace may become very
hot when the fireplace heats. Do not use the
hot when the fireplace heats. Do not use the
hearth as a seat or shelf. Solid wood flooring
hearth as a seat or shelf. Solid wood flooring
in front of the fireplace (if allowed) may
in front of the fireplace (if allowed) may
shrink during the heating season due to heat.
shrink during the heating season due to heat.
WARNING
Some materials or items, although safe,
Some materials or items, although safe,
may discolor, shrink, warp, crack, peel, and
may discolor, shrink, warp, crack, peel, and
so on because of the heat produced by the
so on because of the heat produced by the
fireplace. Avoid placing candles, paintings,
fireplace. Avoid placing candles, paintings,
photos, and other items sensitive to heat
photos, and other items sensitive to heat
around the fireplace.
around the fireplace.
!
!
QUALIFIED
INSTALLER

17
Dimensions
17-1/4”
23”
Min. 13-1/8”
Max 15”
26-1/2”
1”
5-1/2”
1-3/4”
26-1/2” 1-1/8”
18-3/4”
16-1/2”
19-1/4”
13-1/8”- to screen
13-7/8”- to brackets
15”- w/fret
Min. 13-1/8”
Max 15”
3-1/4”
3”dia.
Inlet
Gas Inlet
3/8”NPT Female
Gas Inlet
3/8”NPT Female
3”dia.
Exh
Front Face of
Cast Fret
Control Valve
Location
Optional Fret:
Mounting
Brackets
Optional Fan
Speed Control
Location
(this side at front)
Control Valve
Optional
Cast Fret
Maintain a
3/4”gap in
front of
barrier
screen
Barrier
Screen
Adjustable
Convection
Baffle
Levelling
Feet
Side ViewFront View
Top View
2-1/2”
Minimum Cavity Dimensions
The diagram shows minimum dimensions required to install
the RF24. Cavities having a combination of all the minimum
dimensions shown possible, may prove to be difficult
installations.
24-1/2”
8”
25-1/2”
27”
10” 11”
RA24TB Fret (Black) 1225VFB Ventana Fret (Black)
RA24CV Fret (Vintage Iron) RA24AV Fret (Vintage Iron)
Optional Frets
24-3/8”
7-5/8”
18”
17”
19-1/2”
27”
Height to Smoke Curtain
Minimum Insert Cavity
13-1/8”without fret
15”with fret
Important: A free space of 3/4 inch (19 mm) is required in front
of the barrier screen to allow the window to move and relieve
during a hard start. The use of the optional fret sets this space
with the fret bracket installed.
However, when the fret is not used and the bottom cover is
used instead, this space immediately in front of the barrier
screen must be added to the minimum depth as a safety
precaution. It is very important to ensure that the area
immediately in front of the barrier screen is kept clear at all
times even when not using a fret.
QUALIFIED
INSTALLER

18
Vent Configurations
10’
15’
20’
25’
30’
35’
40’
4’6”
5’0”
5’6”
6’0”
6’6”
7’0”
7’6”
8’0”
9’0”
10’0”
8’6”
9’6”
3”Liners
3” min. Bend
Radius
Vertical Vent Height
Allowable Horizontal Offset
10’ min. - 40‘ max.
559CLT
Co-Linear Terminal
See
Chart
559CLT
Termination
3”Inlet & Exhaust
Collars (exhaust collar
is slighthly longer)
10”
10”
Allowable Vent Configurations
The RF24 is certified for use with approved 3” diameter
flexible venting installed into an approved existing solid
fuel burning masonry or factory built chimney system.
The venting system must terminate vertically at the
roof using an approved termination cap. Both inlet and
exhaust liners must be run continuously from appliance
to roof termination.
Where possible, avoid joints in flex pipe. If joints
are required, use only connectors approved by the
manufacturer of the flex pipe. Field fabricated joints
are not allowed.
Any generic 3” diameter flexible venting approved
for venting gas appliances is acceptable. See list of
the approved venting components on page 32 of this
manual.
WARNING
Failure to position the parts in
Failure to position the parts in
accordance with these diagrams or
accordance with these diagrams or
failure to use only parts specifically
failure to use only parts specifically
approved with this appliance
approved with this appliance
may result in property damage or
may result in property damage or
personal injury.
personal injury.
!
QUALIFIED
INSTALLER

19
Vent Termination
The RF24 is approved for Vertical Co-Linear Termination Only. Two
3” diameter liners are required from top to bottom. The vent liners must
be connected to the proper collars (intake and exhaust) or the unit will
not operate properly. The method of flashing will depend on whether
the liners are installed into a rectangular masonry or round factory-built
solid-fuel burning chimney. It is important to seal the gap at the top
of the chimney in either case to avoid convective air loss up the
chimney. The integrity of the air-cooled function of factory-built chimney
systems must be maintained when installing terminations. Termination
of the chimney may need to be completed after the RF24 firebox is
installed and the slack vent liner pulled up—see section Firebox
Installation.
Existing Square Chimneys
559CLT Co-Linear Terminal and 559SFK Square Flashing Kit are
recommended—see list of approved venting accessories on page 32. Cut
flashing kit to size. Allow extra around perimeter for drip edge to be formed
on site. Seal flashing to top of chimney using sealant (not supplied).
Fasten terminal to flashing using sheet metal screws as shown.
Existing Round Factory-Built Chimneys
The 559CLT terminal is designed to fit existing 7” or 8” diameter factory-
built round chimneys without requiring additional flashing. Ensure the
installation of the terminal seals off the top of the chimney space to
avoid convective air loss. The diagrams below show a typical terminal
installation for an 8” diameter air-cooled chimney system.
559SFK Flashing
(cut to required
size and form
drip edge on site)
559CLT Terminal
Fasten to Flashing
with Sheet Metal
Screws (3 locations)
2 - 3”Flex Liners
18”
18”
Existing Air-Cooled Chimney
(Factory-Built Fireplaces)
Remove Top
Portion of
Terminal
Maintain Air-Cooled
Function of Existing
Chimney System
Install 2 - 3”dia.
Flex Liners
Identify
which
Liner is
Exhaust
EXH.
Connect Liners to
Corresponding
Collar on Terminal
using Sheet Metal
Screws (longer
collar is exhaust
collar)
EXH
7-5/8”dia.
10”dia.
10” 11”
559CLT
Fasten Terminal
to Flashing
(3 locations)
Ensure Flashing
Remains over
Air-Cooled
Openings
559CLT Termination
Ensure Exhaust
Portion of Chimney
is Sealed at Top
QUALIFIED
INSTALLER

20
Vent Termination
Vent Terminal Location
The venting system for this appliance is considered
to be a Special Venting System. The rule in the
Installation Code CAN/CGA–B149 requiring a minimum
vent height of 2 feet above any portion of a building
within 10 feet does not, therefore, apply.
Clearances for Vent Terminal
Overhang should not
extend beyond vent if
within 48” of
termination cap
Horizontal
overhang
Vertical
wall
Min. 24”
(unvented sot)
Min. 36”
(vented sot)
Termination
cap
Min.
18”
Storm
collar
Roof
ashing
‘H’
Roof Pitch Minimum
‘H’ (feet)
Flat to 7/12 1’
over 7/12 to 8/12 1.5’
over 8/12 to 9/12 2’
over 9/12 to 10/12 2.5’
over 10/12 to 11/12 3.25’
over 11/12 to 12/12 4’
over 12/12 to 14/12 5’
QUALIFIED
INSTALLER