Valor VL500 User manual

Valor PayTech, LLC | 1-800-615-8755
VL500 Quick Reference Guide
CREDIT SALE DEBIT SALE CREDIT VOID
CREDIT PREAUTH CREDIT REFUND
1. Enter the Transaction Amount and tap Enter.
2. Tap YES on the confirmation screen (you can
remove the Non-Cash fee by tapping Remove Fee
Icon).
3. Swipe / Insert / Tap card on display. For Manual
Key Entry, select the Enter Manually option and enter
the card number.
4. Enter tip amount, if enabled.
5. Enter the customer’s phone number for SMS
receipt and select the Go Green option.
6. Select Print Receipt if a paper receipt is requested.
7. Follow the prompts on screen for the
customer copy.
1. Tap CREDIT until DEBIT is displayed.
2. Punch in transaction amount and tap Enter.
3. Tap YES on the confirmation screen (you can
remove the Non-Cash fee by pressing Remove Fee
Icon).
4. Swipe / Insert / Tap card on display. For Manual
Key Entry, select the Enter Manually option and enter
the card number.
5. Enter the customer’s phone number for SMS
receipt and select the Go Green option.
6. Select Print Receipt if a paper receipt is requested.
7. Follow the prompts on screen for the customer
copy.
1. Tap SALE until VOID shows.
2. Enter the transaction number from receipt or the
last 4 of the Credit Card number and hit Enter.
3. For password enter last 4 digits of EPI.
4. Tap on the transaction that needs to be Voided.
5. Enter the customer’s phone number for SMS
receipt and select the Go Green option.
6. Select Print Receipt if a paper receipt is requested.
7. Follow the prompts on screen for the customer
copy.
1. Tap SALE until PREAUTH shows.
2. Enter the transaction amount and press Enter.
3. Swipe / Insert / Tap card on display. For Manual
Key Entry, select the Enter Manually option and enter
the card number.
4. Enter the customer’s phone number for SMS
receipt and select the Go Green option.
5. Select Print Receipt if a paper receipt is requested.
6. Follow the prompts on screen for the customer
copy.
1. Tap SALE until REFUND is displayed.
2. Enter the transaction amount and tap Enter.
3. Tap YES on the confirmation screen.
4. Swipe / Insert / Tap card on display.
5. Sign on the screen and tap the OK button.
6. Enter the customer’s phone number for SMS
receipt and select the Go Green option.
7. Select Print Receipt if a paper receipt is requested.
8. Follow the prompts on screen for the
customer copy.
CREDIT CAPTURE
1. Tap SALE until TICKET shows.
2. Enter the transaction amount.
3. Enter the password (last 4 of EPI) hit Enter.
4. Enter the customer’s phone number for SMS
receipt and select the Go Green option.
5. Select Print Receipt if a paper receipt is requested.
6. Follow the prompts on screen for the
customer copy.

Valor PayTech, LLC | 1-800-615-8755
VL500 Quick Reference Guide
PRESALE TICKET
TIP ADJUST
CHANGE PASSWORD
DOWNLOAD APPLICATION
RE-PRINT TICKET SETTLEMENT
1. Tap the triple lines ( ) at the bottom left of
the terminal.
2. Scroll down and tap on the PreSale option.
3. Enter the amount.
4. You will be prompted if you would like to Scan &
Pay, tap Yes if you would like to use a QR code to
scan for payment, if not then tap No. The receipt will
print afterwards.
1. Tap the triple lines ( ) at the bottom left of
the terminal.
2. Tap Download Package
3. The screen will show your EPI, tap Enter.
1. Tap the triple lines ( ) at the bottom left of the
terminal.
2. Tap the Reprint option.
3. Enter either the transaction number or last 4
digits of the card number to find the transaction and
tap Enter.
4. Tap Confirm and the receipt will print.
1. Tap the triple lines ( ) at the bottom left of the
terminal.
2. Tap Settlement.
3. Enter the password which is the last 4 digits of
your EPI number.
4. The settlement summary report will be printed.
5. The settlement summary report will be printed.
The terminal prompt for a detailed report – select Yes
or No.
6. A confirmation prompt for settling the batch will
be displayed. Tap Yes to settle the batch.
1. Tap the triple lines ( ) at the bottom left of
the terminal.
2. Tap Tip Adjust.
3. Enter the transaction number or last 4 digits of
the card number to find the transaction you would
like to tip adjust.
4. Confirm the transaction details by tapping the
Confirm button.
5. Either select one of the predefined tip
percentages or enter in a tip manually.
6. Press the Enter button to confirm.
7. Choose option to print merchant copy.
8. Select Yes if you want to perform more tip adjusts.
1. Tap the triple lines ( ) at the bottom left of the
terminal.
2. Tap Change Password.
3. Tap General Password to change the password for
Voids, Settlements and Custom Fee Removal.
4. When prompted for the current password, enter
in the last four digits of your EPI number and tap
Enter.
5. Enter the new password and tap Enter.