Valworx 561020C User manual

Doc: iom5610.5616.dps.trouble.0618 Cornelius, N.C. • USA www.valworx.com
Troubleshooting Guide
Electric Actuators with DPS Positioner
5610/5616 Series
IOM
5610
5616
TSG DPS
Valworx 5610/5616 series Electric Actuators
with Oponal DPS Posioner
Models 561020C, 561055C, 561085C, 561020A, 561021A,
561020, 561021, 561055A, 561056A, 561085A, 561086A,
561603A, 561604A
Valworx electric actuators are 100% tested to ensure
trouble free installaon and operaon.
PROBLEM POSSIBLE CAUSE SOLUTION
Actuator will not open or close during
inial startup
 Incorrect voltage or power connecon.  Conrm correct voltage is being applied to gray
connector and power connecon is wired
correctly. Neutral or negave (-) must be
connected to PIN 1. Do not apply more than 25.2
volts to the 12-24 volt actuators (24volts +5%).
 Incorrect control signal input. This must be an
industry standard analog input control signal.
Do NOT connect a baery or variable power
supply directly to the control signal input. This
will damage the control circuit board.
 Conrm actuator is setup for correct input (4-
20mA or 0-10vdc). Conrm control signal wiring is
correct per wiring diagram and instrucons
 Undersized power supply  This is a motor circuit, therefore power supply
should be sized at least 3 mes full load current.
 Actuator does not have an isolated circuit or is
connected in parallel with other actuators or
equipment
 Actuator should have its own fused and isolated
circuit. Do not connect actuators in parallel or
with other equipment on the same circuit.
 Controls or controller is not compable with
the actuator
 If possible, bench test the actuator without user
controls or controller. This will help determine
whether there is a problem with the actuator or
the input control circuit.
Actuator will not power up, LED on top
of actuator does not turn ON
 Excessive power surge and/or an over voltage
condion. Damaged circuit board.
 LED light should be ON when power is applied. If
actuator was damaged by a power surge or over
voltage condion, replace with new actuator
Actuator runs but does not rotate
LED double blink or blinking orange
 Actuator may be in the manual mode  Move “MAN” selector lever to “AUTO”
Actuator will not complete the cycle
5610 series LED blinking on-o, on-o
5616 series LED blinking red or green
 Over-torque (possible valve jam).  Remove over-torque condion, repower and
retry
 Main control board or motor failure  Replace with new actuator or return to factory for
evaluaon and/or possible repair
Actuator powers ON but will not
complete cycle
 Control board or motor failure  Replace with new actuator or return to factory for
evaluaon.
 Manual override selector lever in ‘AUTO’ mode  Move manual override selector to ‘MAN’ mode
Cannot turn the manual override knob
 Excessive force applied to manual override
knob, this may have damaged the gear drive
 If aer selecng ’MAN’, manual override sll does
not work, replace with a new actuator
 Valve jam  Clear valve jam and try again
5616 series5610 series

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Doc: iom5610.5616.dps.trouble.0618 Cornelius, N.C. • USA www.valworx.com
Troubleshooting Guide
Electric Actuators with DPS Positioner
5610/5616 Series
IOM
5610
5616
TSG DPS
PROBLEM POSSIBLE CAUSE SOLUTION
Actuator fails to operate and condensaon
or water is found inside the actuator
 DIN plug connectors are loose, missing or have
damaged seals. Connector seals installed
incorrectly.
 Inspect seals and replace if necessary. Make sure
seals are installed correctly and ghten DIN
connector screws securely (0.4 to 0.5Nm).
 Built in heater was not acvated connuously  Power must be maintained ‘ON’ to acvate
internal heater. This heater will help prevent
condensaon buildup inside the actuator. If the
actuator has failed due to excessive condensaon
or water inside the actuator, replace with a new
actuator.
Actuator fails and excessive black dust
and/or corrosion is found under the red
cover
 Excessive condensaon or water inside
actuator. Highly corrosive environment,
saltwater, chemicals, other.
 If the actuator has failed due to excessive black
dust or corrosion inside the actuator, typically it is
non-repairable and must be replaced with a new
actuator.
 Black dust from motor brush wear may be
caused by exceeding the 75% duty rang of the
actuator.
 Actuator must operate within the 75% duty cycle
rang. Typically, this means the motor can be
running for 45 seconds, then must be o for 15
seconds of each minute.
 Actuator is worn out  Replace with a new actuator
No output signal from posion
conrmaon limit switches
 Switches are wired incorrectly  Check the switch wiring and make sure the
common for limit switches is on PIN 1. If checking
connuity, you should have connuity between
PIN 1 and 2 when actuator is closed and
connuity between PIN 1 and 3 when open. No
connuity when actuator is moving in between
closed and open posions.
 Exceeding the current capacity has damaged
the limit switch. Switch rang 3 amps @
125/250VAC, 30VDC resisve load.
 Damage to the limit switches is not a eld
repairable item. Either return actuator to the
factory for possible repairs or replace with a new
actuator.
 Limit switch cams are out of adjustment.  Limit switch cams can be adjusted if necessary.
Contact customer service for Service Procedure.
Manual Override
Selector Lever
MAN: Manual Mode
AUTO: Automac Mode
Visual Posion
Indicator (shown in
open posion)
LED Power On and
Diagnosc Light
Manual Override
Knob
DIN Plug Connectors

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Doc: iom5610.5616.dps.trouble.0618 Cornelius, N.C. • USA www.valworx.com
Troubleshooting Guide
Electric Actuators with DPS Positioner
5610/5616 Series
IOM
5610
5616
TSG DPS
Electrical Wiring Diagram for 5610/5616 series
Actuators with DPS Posioner
DIN Plug Connectors
1.Seal
2.Screw terminal block (Pins 1, 2, 3 & G)
3.Connector housing
4.Retainer screw
5.Cable retainer gland
Wiring: Main Power Connecon
Power is connected to the actuator via the
large gray DIN plug connector. Wires are
connected to screw terminals located inside
the connector.
Power: connect to PIN 1 and PIN 2
Ground: connect at pin on DIN connector to
earth ground
Notes:
1. The Neutral (AC voltages) or Negave (DC voltages
must be connected to PIN 1.
2. Power should be maintained to acvate the
internal heater. This heater will help prevent
condensaon build up inside the actuator.
3. Actuator should have it’s own fused and isolated
circuit. Do not connect actuators in parallel or on the
same circuit with other equipment.
4. Supply voltage to 24 volt actuators should not
exceed 25.2 volts (24 volts +5%).
Wiring: Analog Control Signal
Signal Input:
Connect Negave (-) input to PIN 1
Connect Posive (+) input to PIN 2
Signal Output (posion monitoring signal):
Connect to PIN 3
Note: The signal output (use of output is oponal) will
be in the same format as the input. ex: 4-20mA input,
4-20mA output or 0-10v input, 0-10v output. Nominal
impedance 100 ohms (4-20mA), 13K ohms (0-10v). Do
not connect ground PIN on control signal plug.
Wiring: Posion Conrmaon Limit
Switches
Two auxiliary dry contact limit switches are
provided to conrm the valve open and closed
posion. Use of these switches is oponal.
Limit Switch Rang 3A@125/250 VAC, 30VDC
resisve load
PIN 1: Common
PIN 2: Signal to conrm Closed Posion
PIN 3: Signal to conrm Open Posion
Note: Using the posion conrmaon switches is
oponal and not required for actuator to funcon
correctly.
Before connecting
power, confirm
correct voltage is
being applied
Wiring I.D. for Optional Prewired DIN Cables
PIN 1 - Brown PIN 3 - Black
PIN 2 - Blue GROUND - Green/Yellow
12
Power Connecon
LS1
OPEN
Signal
LS2
CLOSED
Signal
Posion Conrmaon
Limit Switches
12
3
N / -
L / +
LS1
N / -
LS2
N / -
COM
L / +
Earth
Ground
DPS Posioner
21
3
+ -
Input
+
Output
Power
VAC or VDC
Power Plug
Signal Input
Posion Switches

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Doc: iom5610.5616.dps.trouble.0618 Cornelius, N.C. • USA www.valworx.com
Valve Misapplicaon
Somemes electric actuated valves may fail due to misapplicaon or using the valve in the wrong applicaon. Reviewing
and complying with the product specicaons will ensure long-term trouble free operaon. Specicaons can be found
online or in the product data sheet. Customers that connue to have problems will an actuator will usually indicate one
of two things. Either the actuated valve is unsuitable for the applicaon or it’s not in compliance with one or more of the
following issues:
Voltage: The voltage must be within the operang range of the actuator.
Over voltage or under voltage may cause premature failure.
Temperature: Operang outside the temperature rang will shorten the
life and ulmately cause the actuator to fail. Valworx 5610/5616 series actua-
tors must operate within the range of -4 to +158°F (-20 to +70°C).
Environment: The 5610/5616 series actuators have an IP67 weather-
proof rang. Generally suitable for indoor or outdoor applicaons. Provides a
degree of protecon against rain, splashing water and hose directed water
(Do not pressure wash). Protecng the actuator against rain, snow, ice and UV
(sun light) will typically extend the life of the product. Highly corrosive
environments may cause premature failure of electronic components. Do not
use these actuators where explosion proof equipment is required.
Duty Cycle: Exceeding the 75% duty cycle rang of the 5610/5616 series
actuators will cause premature failure of the motor and/or electronic boards.
This is very important when using the DPS posioner opon. The motor
should not move for at least 25% of the me (or typically 15 seconds of each
minute).
Fluid Media: The valve materials of construcon should be compable
with the media (uid) owing through the valve. This would include all weed
parts or parts in contact with the media. Contacng the manufacturer of the
uid or consulng a media compability guide may be helpful. Ball valves and
buery valves generally require good clean owing media.
Pressure: Valves must operate within the pressure rang as listed in the
specicaons. The pressure rang is typically the highest non-shock working
pressure allowed within certain temperature limits. Reference the P/T chart
(pressure/temperature chart) to conrm the valve will operate within the
required pressure and temperature limits.
Fluid Velocity: The uid velocity should not exceed certain limits to help
avoid excessive noise, shock and damage to the piping system, seals and
valves. Typically, the maximum velocity of the uid owing through Valworx
metal valves should be less than 10 feet/second (3 m/s). The maximum veloci-
ty for plasc valves should be less than 5 feet/second (1.5 m/s).
Troubleshooting Guide
Electric Actuators with DPS Positioner
5610/5616 Series
IOM
5610
5616
TSG DPS